Customer Success Lead till Scaleup

WIPRO SWEDEN FILIAL TILL WIPRO LTD, INDIEN

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description: Role Overview - As a Sales Director - Cloud & Infrastructure at Wipro Technologies-Sweden within the Technology Services division, you will play a pivotal role in driving the success of the CIS Group practice. You will utilize your deep expertise in Customer Information Systems (CIS) to lead and support CIS-related initiatives, delivering innovative solutions that meet client objectives and align with industry best practices. This role demands a strategic thinker with robust technical acumen and a comprehensive understanding of CIS platforms, integration methodologies, and digital transformation landscapes. You will collaborate cross-functionally, enabling efficient delivery of services while fostering continual improvement and innovation within the practice. Key Responsibilities Lead practice development efforts including solution architecture, capability building, and client engagement to advance CIS offerings and revenues. Design, implement, and optimize CIS solutions in partnership with internal teams and clients, ensuring alignment with business strategy and technological trends. Drive knowledge sharing and mentorship within the practice by guiding team members on complex CIS topics and problem-solving. Work closely with stakeholders to assess requirements, perform gap analysis, and recommend tailored CIS solutions incorporating cloud, automation, and analytics. Support sales and proposal activities by providing technical expertise and crafting compelling practice narratives. Continuously evaluate market trends and emerging technologies relevant to CIS to maintain practice competitiveness and innovation. Champion best practices in security, compliance, and data privacy in all CIS implementations. This position requires an individual who embraces change and is passionate about shaping the future of digital customer information platforms within the utilities and telecommunications sectors. ͏ Candidate Profile The ideal candidate will have substantial experience in Customer Information Systems, ideally within sectors such as utilities, telecommunications, or similar industries leveraging CIS platforms for customer management and billing operations. Required Qualifications and Skills: Proven hands-on experience with leading Cloud and Infrastructure Services platforms. Strong understanding of business processes related to customer billing, metering, and service management. Expertise in system integration, data management, and digital transformation enablers (such as APIs, cloud technologies, and data analytics). Experience collaborating in agile and cross-functional teams, with the ability to influence and lead without direct authority. Excellent communication skills, enabling clear articulation of complex technical concepts to both technical and non-technical stakeholders. Capability to design and implement scalable, secure, and sustainable CIS solutions that drive business value. Demonstrated commitment to continuous learning, innovation, and process excellence. Preferred Experience: Professional certifications relevant to CIS platforms, project management credentials, or prior involvement in large-scale digital transformation projects will be considered advantageous.

Avaron AB

About the Company At Avaron, you get the security of permanent employment combined with the variety of working at different customers. We place specialists across everything from tech, IT and industry to project management and business support – and whatever the assignment, you have a consultant manager who is there for you and your development. About the Role You will join a venture in the automotive sector that is rolling out a digital platform for used truck parts. In this role, you help turn launch plans into real customer adoption by making sure workshops and partners are onboarded, activated, and supported in their day-to-day use of the platform. You will work closely with commercial, product, and tech teams, acting as the link between customers and the internal organization. A big part of the role is to capture feedback, understand usage patterns, and turn insights into clear priorities that improve both the platform and the commercial approach. This is a great opportunity for you if you enjoy combining hands-on customer work with operational improvement in a venture environment where your impact will be visible early. Job DescriptionYou will drive onboarding and enablement for workshops and partners using the platform. You will support customer activation and help increase repeat usage after go-live. You will work closely with the Commercial & Growth Lead to execute rollout and activation plans. You will run user tests and gather structured customer feedback. You will translate customer input into clear feature requests and improvement actions for product and tech teams. You will help define and follow up on KPIs related to activation, usage, and customer performance. You will contribute to willingness-to-pay interviews and provide input to the commercial model. You will act as the voice of the customer and help balance customer needs with business priorities. RequirementsYou have a relevant degree or equivalent work experience. You have experience from large rollouts, implementations, or customer enablement. You have strong experience in customer-facing roles. You have experience working in fast-moving environments. You are comfortable working hands-on and in a structured way. You have strong business judgment and commercial understanding. You are comfortable working with data, KPIs, and performance follow-up. You can translate customer insights into actionable improvements. You are comfortable working cross-functionally with commercial, product, and tech teams. You communicate professionally in both Swedish and English. You are willing to complete a background check. Nice to haveBackground in business, operations, or engineering. Experience working closely with product and tech teams. Experience with marketplace platforms or multi-stakeholder environments. Experience with KPI tracking and performance-driven operations. Additional European languages. What We OfferPermanent employment at Avaron AB Occupational pension Wellness allowance of SEK 5,000 per year Application Selections are made on an ongoing basis – apply as soon as you can.

Position Green AB

Position Green is a frontrunner in ESG software supporting organizations to accelerate their sustainability journey. Position Green’s offering combines a proprietary ESG Software with specialized sustainability advisory services. In making sustainability measurable and actionable, Position Green simplifies the ESG reporting challenge and helps build robust strategies that reduce risk and create lasting value. Founded in 2015 in the Nordics, Position Green today has over 750 customers worldwide and more than 200 employees across Europe. About the role As an Associate Customer Success Manager (CSM), you will support our customers throughout their customer journey and ensure retention, product adoption, and the expansion of customer relationships. The CSM acts as a trusted advisor, supporting customers’ overall sustainability strategy by coordinating with various functions at Position Green, including Customer support, Product, Marketing and Services. In this role, you will mainly: Manage Position Green customer accounts and ensure that customers get the most out of Position Green’s products and services Drive retention and expansion through long term relationships with senior stakeholders in the customer organizations Lead the process of selling additional modules and services to customers Participate in product roll out and engage in customer communication on new platform features Engage customers in marketing and community activities Help the customer get the right support in case of errors or bugs in the product by introducing them to support channels and other resources Scope relevant projects and tasks to help customers realize their ambitions in the Position Green product Lead the Customer at risk process with internal support, and manage contract negotiations on commercial terms as part of risk processes when necessary Are you the one we’re looking for? We believe that you are a proactive and entrepreneurial person with a passion for sustainability and technology. You enjoy working with customers, both in understanding and addressing their pain points and in helping them realize their long term sustainability ambitions. To succeed in this role, you should have: A relevant degree or equivalent experience in engineering, business, finance, environmental science or other relevant field The ability to work in a fast paced environment and manage multiple priorities at the same time Strong communication and relationship building skills, including the ability to drive conversations around complex and/or sensitive issues A proactive and solution oriented mindset Professional language proficiency in English, written and spoken Meritorious with language proficiency in Swedish and Norwegian, written and spoken It is also good if you have experience from working with sustainability data management or a commercial role in a SaaS company, but this is not a requirement. What do we offer? At Position Green you will work with a number of our valued customers and help them succeed with their sustainability work. You will work alongside some of the leading experts within this field, and you will have a great impact on accelerating the sustainability transformation in the global business community. This is your impact opportunity; Come work with us for a sustainable future. Location We are looking for someone based in the greater Malmö, Stockholm or Oslo region who can be in the office at least 3 days a week, with the possibility to work remotely when it suits you and your schedule best. What’s next? If the above sounds interesting to you, we would love to receive your application. We review applications continuously, so apply as soon as possible. In this recruitment, great importance is placed on personal suitability. The planned start date for the position is as soon as possible.