Customer Support Operator - ARC Raiders

RebTel Networks AB

What will you do? As Pricing Manager, you will own Rebtel’s pricing function end-to-end. You will be responsible for how we monetize our products across international calling, mobile top-ups, subscriptions, fees, and future commercial offerings, balancing customer attractiveness, market competitiveness, and profitable growth. You will operate in a complex environment where underlying costs vary across suppliers, destinations, operators, and quality levels. You will use data, analysis, and commercial judgment to set prices, develop new pricing structures, and continuously optimize our portfolio to maximize growth and profitability. The role combines strategic thinking with hands-on execution. You will build models, perform analyses, make pricing recommendations, and oversee implementation. You will also lead the evolution of the pricing function, driving automation and applying AI to reduce manual work, improve decision-making, and increase the speed and quality of pricing changes. Areas of ownership: Own pricing across all Rebtel products, including international calling, mobile top-ups, subscriptions, fees, and other monetization points Set prices that are attractive to customers, competitive in the market, and supportive of profitable growth Develop new pricing constructs, including unlimited plans, fixed-minute packs, country-specific offers, bundles, and promotional pricing Own the end-to-end pricing process, from supplier cost ingestion and competitive benchmarking to price implementation and performance measurement Analyze pricing performance, margins, elasticity, customer behavior, and market dynamics to inform pricing decisions Lead the day-to-day work of the pricing team, setting priorities, coaching team members, and improving ways of working Drive the automation of pricing workflows, reducing manual processes and building scalable pricing systems Apply AI and modern analytical tools to competitor monitoring, pricing analysis, anomaly detection, and pricing recommendations Partner closely with Product to shape new commercial offerings and bring pricing innovations to market Budgets and Forecast including follow up on actuals; Presentations and reports to key stakeholders Work with Procurement to understand supplier cost structures, quality trade-offs, and their impact on pricing strategy Collaborate with Finance and Growth teams to evaluate margin impact, conversion performance, and commercial outcomes Establish clear reporting and performance tracking for pricing, margin development, competitive position, and pricing initiatives Serve as the company’s source of truth for pricing decisions across new products, markets, promotions, and commercial opportunities Take ultimate responsibility for pricing decisions that support sustainable growth while protecting Rebtel’s profitability Requirements: You are an excellent communicator and collaborator. We work in English, but you will hear many languages in our Stockholm office 8+ years of experience in pricing, commercial finance, or revenue management within telecom, fintech, or a similar industry Strong analytical mindset with the ability to understand how pricing decisions impact revenue, margins, and customer behavior Ability to model and quantify the impact of pricing changes 5+ years of experience with unit economics, including margins, cost structures, and contribution per product (e.g., calling and MTU) Highly data-driven with advanced skills in Excel, SQL, or BI tools to analyze large datasets and generate actionable insights Experience in setting and optimizing pricing strategies across different markets and products Ability to balance growth, profitability, and competitiveness in pricing decisions Strong stakeholder management skills, with the ability to collaborate closely with Finance, Product, Marketing, and Commercial teams Experience working in a fast-paced, international environment with multiple markets and currencies Strong attention to detail combined with the ability to see the bigger commercial picture Why Rebtel? Rebtel has been connecting people across borders for nearly 20 years. Today, we’re profitable, growing, and at a pivotal moment in our journey. As we enter our next phase, we’re building an organisation designed for speed, ownership, and real impact, where every role contributes directly to shaping what comes next. This is a place with global ambition and a strong foundation, where ideas move quickly and decisions matter. You won’t get lost in layers of process or slow-moving structures. Instead, you’ll find the space to take ownership, collaborate across teams, and make meaningful contributions from day one. Based in Stockholm, we bring together a diverse, international team united by a shared purpose: to simplify the way people connect worldwide. At Rebtel, you are the most important asset and we strive to provide a comprehensive package of benefits and perks that enhance your well-being and work experience. Here are some of the things you can expect from us: Pension Plan Health Checkups, Influenza shots and Private Medical Insurance Dental Insurance Occupational insurance Wellness allowance (5,000 SEK) Discount on gym memberships Bonus program Extra parental pay 30 days annual vacation Monday breakfasts Relocation Support, if you're joining us from afar, we'll assist you in making a smooth transition. We are Rebtel. We come from all around the world to create products for anyone who has crossed a border. We believe in equal opportunity and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Öppen för alla Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.

Silex Microsystems AB

Are you passionate about people, development, and creating a positive employee experience? Do you want to grow your HR career in a high-tech, international environment where innovation and collaboration are at the heart of everything we do? We are looking for a Junior HR Business Partner to join our HR team at Silex. In this role, you will support managers and employees across a broad range of HR topics while contributing to initiatives that strengthen employee engagement, organizational effectiveness, and business performance. This is an excellent opportunity for someone early in their HR career who wants to gain hands-on experience across the full employee lifecycle and develop into a trusted HR partner. Would you like to know more about Silex and what we do? Read more here. In this role, you will: Support managers in HR-related matters and contribute to the implementation of HR initiatives aligned with business needs and people strategy. Support the HR-function with general administration Assist with performance management processes, including performance reviews, goal-setting activities, and follow-up actions. Support employee relations by responding to employee inquiries, providing guidance on HR policies, and helping maintain a positive and inclusive workplace. Participate in recruitment and onboarding activities to help attract and retain top talent. Contribute to compensation and benefits administration, annual HR cycles, and HR compliance activities. Collect, maintain, and analyze HR data and metrics, providing reports and insights that support informed decision-making and continuous improvement. Team HR The HR team plays a key role in supporting Silex’s continued growth and success. We work closely with leaders and employees across the organization to create an engaging workplace where people can develop, perform, and thrive. As part of a collaborative and supportive team, you will have the opportunity to contribute to both operational HR activities and strategic people initiatives while building a broad HR skill set. We are looking for someone who has: A Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field. Some experience within HR through work experience, internships, trainee programs, or similar opportunities. Experience of applying collective agreements in a manufacturing or industrial environment, with particular emphasis on blue-collar roles. A basic understanding of HR processes across the employee lifecycle, including recruitment, onboarding, performance management, and employee relations. Strong communication and interpersonal skills with the ability to build trust and collaborate effectively with employees and managers. A structured and service-oriented approach, with the ability to manage multiple priorities in a dynamic environment. Good analytical skills and an interest in working with HR data, reporting, and continuous improvement. Good knowledge of Microsoft Office applications; experience working with HR systems is considered an advantage. Fluency in English and Swedish, both written and spoken. What we offer you: The chance to work closely with fantastic colleagues. The opportunity to work with the latest technology in MEMS. To be part of a leading company driving technology development in the industry. Strong knowledge exchange with the world's foremost experts in process integration and process development of MEMS. About Silex Silex is the world’s largest and most advanced pure-play MEMS foundry, headquartered in Stockholm. MEMS is present in nearly all modern technology, from personal gadgets to automotive electronics, medical monitoring and testing equipment, and thermal management systems. With a team of expert engineers, operators, technicians, support staff, specialists, and more, Silex brings the ideas and concepts of the industry’s leading MEMS innovators to life. The Silex team brings together talented, curious, visionary, and determined individuals to break new ground in the industry alongside customers, developing the latest process technology within MEMS for global applications. As part of this team, you will work with some of the world’s largest technology giants and innovation leaders in industries such as medicine, life sciences, consumer electronics, telecommunications, automotive, and industrial sectors. Additional Information We have an ongoing recruitment process and therefore encourage you to submit your application as soon as possible. To apply, please attach your CV and answer a few questions. Our process is competency-based and includes a personality and logic test as well as reference checks. Additionally, we will conduct a background check and drug test prior to employment, and as an employer, we perform random alcohol and drug tests for all employees. We look forward to your application and to welcoming you on this exciting journey!

Sellhelp AB

More and more people are choosing Sellpy and we need to keep up by adding one more German-speaking colleague to the Customer Support team. We hope you are inspired to change the world for the better through your work and helping our customers with a wide variety of challenges. Sellpy’s vision is to empower everyone to live circularly. We believe that every item deserves a second life, and we see huge financial, social and environmental value in making sure this happens. We look for those who share this vision and have the grit to tackle the challenges of building a circular future. Customer Support at Sellpy The next German-speaking colleague will have an important role in enabling customers in the German market. Sellpy has customers selling and buying second hand products, and our team is responsible for supporting customers in both areas, over chat, phone and email when required. We specialise in unique items at Sellpy, which gives you plenty of fun challenges that you probably haven’t faced before. In short, you will Create satisfaction for our buyers and sellers in a wide variety of support errands Pick up inquiries via chat, telephone and/or email Learn lots about second hand in a fast-paced environment Help to improve our service based on customer feedback Requirements A structured and service-minded mentality Spoken and written fluency in German, at a near-native level Good knowledge of English as this is our company language An interest in finding solutions and improving the offer for our customers We’d be impressed if you have Additional language skills (French, Czech, Danish or Dutch) Experience in a customer-facing role Experience in working in customer support via chat, phone and email An interest in second hand You get to Be part of a modern company that's driving the change towards a sustainable lifestyle. In return, you will develop and work on meaningful challenges on a daily basis Join a vibrant office culture at Medborgarplatsen Work with highly skilled and motivated colleagues Enjoy staff discounts at Sellpy and the H&M brands (Arket, COS, Other Stories, Weekday & more) Gain new skills with unlimited access to a learning platform Location On-site collaboration at our core, supported by a flexible hybrid setup. This specific role is based at our Medborgarplatsen office. Form of employment: Full-time Start: As agreed upon Please note that only candidates who meet the requirement of spoken and written fluency in German will move forward in the screening process. Öppen för alla Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.