IT Manager to Mycronic

Looking for a workplace for the future? At Telenor, you own your career. Here, you’ll have the opportunity to make the most of your dreams and expertise while contributing to technological innovations that are barely even imagined today. Innovations that we know will change the map for how we communicate and live our connected lives in the future. We are now looking for an Agile Team Lead – Channels IT to join our team in Channels IT. How you’ll make a difference with us As an Agile Team Lead in Channels IT, you will lead a team responsible for solutions within our External Web and Identity Management domain. This role combines people leadership, delivery leadership, and operational excellence. You will help create an environment where individuals can grow, teams can perform, and deliveries can be executed with quality and predictability. Working closely with Product Managers, Architects, Tech Leads, and other Agile Team Leads, you will ensure your team can successfully deliver business value while continuously improving ways of working. What you'll do: Lead and develop the team You will be responsible for creating an engaging, collaborative, and high-performing team environment. Responsibilities include: * Coaching and supporting team members in their professional development * Building a culture of trust, accountability, and continuous learning * Facilitating effective collaboration across roles and disciplines * Supporting the team through change, ambiguity, and growth * Helping resolve conflicts and removing obstacles that impact team effectiveness Drive delivery and execution You will ensure that initiatives are planned and executed effectively while maintaining alignment with business priorities. Responsibilities include: * Leading delivery planning and coordination for team initiatives * Supporting the team in creating realistic estimates and delivery plans * Managing dependencies with other teams and stakeholders * Tracking progress and helping the team identify and mitigate risks * Facilitating communication between business and technology stakeholders * Driving continuous improvements in planning, predictability, and delivery practices * Driver / Project Manager of cross-functional / divisional initiatives Ensure operational excellence You will help maintain a stable and reliable customer experience by driving operational improvements and incident management practices. Responsibilities include: * Leading major incident coordination when required * Facilitating post-incident reviews and lessons learned workshops * Identifying improvement opportunities based on operational insights * Supporting the team in establishing effective incident response processes * Driving a culture of ownership, quality, and continuous improvement Are you the one we’re looking for? Who you are You are a collaborative Agile leader who enjoys helping people succeed while ensuring the team delivers meaningful business outcomes. You are comfortable navigating complexity, bringing people together, and creating clarity in fast-moving environments. Most importantly, you care about building healthy teams and enabling others to perform at their best. Whether you are an experienced Agile Team Lead or an emerging leader ready to take the next step, we would love to hear from you. We believe you bring: Required * Experience working in an Agile product development environment * Experience coordinating deliveries across multiple stakeholders and teams * Strong communication and collaboration skills * Ability to create structure and drive execution in a dynamic environment * Fluent communication skills in English and Swedish Meritorious * Experience in roles such as Agile Team Lead, Scrum Master, Engineering Manager, Delivery Lead, or similar leadership positions * Experience leading cross-functional technology teams * Experience driving continuous improvement initiatives * Experience working with Jira and Confluence * Bachelor's degree in Computer Science, Business Management, Engineering, or a related field, or equivalent experience * Experience working with customer-facing digital channels, web platforms, or identity solutions Significant importance will be placed on personal qualities and cultural fit. Our promise to you! At Telenor, we believe that great teams are built by empowered people. As an Agile Team Lead, you will have the opportunity to: * Lead a highly skilled cross-functional team * Influence ways of working across Channels IT * Work with business-critical customer journeys and digital services * Develop your leadership capabilities in a large international technology organization * Shape the future of how we deliver digital customer experiences We are committed to creating a workplace where everyone can grow, contribute, and succeed. Apply today! Will you take the next step in your career with us? We look forward to your application! We review applicants on an ongoing basis, so don’t wait—reach out today. If you have any questions or want to know more, feel free to contact the hiring manager Head of Self Service & API at nicklas.malmstedt@telenor.se. Please note that we cannot accept applications via email. Good to know Due to the summer holiday period, the recruitment process will be paused during the summer. Screening and feedback will resume in August. Thank you for your understanding, and we hope you have a wonderful summer!

Looking for a workplace for the future? At Telenor, you own your career. Here, you’ll have the opportunity to make the most of your dreams and expertise while contributing to technological innovations that are barely even imagined today. Innovations that we know will change the map for how we communicate and live our connected lives in the future. We are now looking for Software Developer – AI & Cloud Technologies to join our Customer Service IT team. How you’ll make a difference with us As a Developer, you’ll help shape the future of customer service at Telenor by building integrations between our customer engagement platforms and AI-powered services. You’ll develop scalable, secure and resilient cloud-native solutions that enable better customer experiences in real time. You’ll be part of Customer Service IT team, where our mission is to enable easy and reliable customer service and sales, making it simple for customers to buy and manage Telenor products and services across channels and stores. By combining modern integration technologies with AI, you’ll help us create smoother and smarter customer journeys. Are you the one we’re looking for? We need someone who’s always on their toes! You have a genuine desire to learn and develop so we can continue to meet our customers’ ever-changing needs – today and tomorrow. You’re an experienced developer who combines technical expertise with curiosity and a strong customer focus. You have a genuine passion for AI and emerging technologies and enjoy exploring how new capabilities can improve customer experience without adding unnecessary complexity. You are a confident communicator who builds trust, collaborates well with others, and isn't afraid to challenge ideas in a constructive way to achieve the best outcome. You think proactively, understand the bigger picture and take ownership of driving sustainable solutions forward. Experience from the telecommunications industry is a strong advantage, helping you understand the challenges and opportunities of a fast-moving, customer-centric business. Must-have * Relevant academic degree in computer science, engineering or a related field * Experience developing integrations, APIs or microservices. * Experience using AI tools and services as part of your everyday software development. * Experience with Java, Python, Node.js or similar technologies. * Experience working with Kubernetes and containerized applications. * Experience with CI/CD and automation. Nice to have * Experience with AWS and cloud-native platforms. * Knowledge of event-driven architecture and real-time integrations. Most importantly, you’re curious, collaborative and excited about using technology to create better experiences for our customers. Please note that applicants must have the legal right to work in Sweden at the time of application. The position can be based in either Stockholm or Karlskrona. Relocation assistance and visa sponsorship are not available for this role. Our promise to you! We are better together. Here, you’ll be part of a family-like and inclusive culture, built on strong shared values and leadership that empowers you with both trust and confidence. We believe in enabling each other to act and make decisions, while always having each other’s backs through ups and downs. We support relationships and societies. Telenor plays a vital role in the society, giving your work a greater purpose. Every day, we create value for millions of people and maintain a customer-first approach where human relationships are at the heart of everything we do. We make room for life. Work from home up to two days a week, if your role allows it. The rest of the time, we create magic together at the office. You also get two ‘give-me-a-break’ days per year for extra time off, and our flexible working hours help you balance your time. We support you through every stage of life with our benefit package, including collective agreements, occupational pensions, wellness allowances, and customized insurance solutions tailored to your needs. We invite you to a career in motion. Your development is at the center of our culture. We dedicate at least 40 hours per year for you to deepen your expertise, explore new areas, and develop in your role. Through Telenor Academy and other learning initiatives, you’ll have the tools and freedom to advance your career. If you want to broaden your horizons, we are present throughout the Nordics. Apply today! Will you take the next step in your career with us? We look forward to your application! We review applicants on an ongoing basis, so don’t wait—reach out today. If you have any questions or want to know more, feel free to contact the hiring manager Torstensson Johanna at johanna.torstensson@telenor.se. Please note that we cannot accept applications via email. Good to know As part of Telenor’s policy, we conduct background checks on final candidates for all recruitments.