IT Support Technician - Workplace & Systems, Talenom Stockholm City

Needefy AB

Looking for a job at one of the fastest growing companies in Stockholm? We’re looking for IT Support professionals to help keeping our customers team productive by delivering fast, reliable technical support across laptops, peripherals, accounts, and core workplace tools. What You’ll Do • Provide first-line support for day-to-day issues (hardware, software, access, connectivity) • Triage, troubleshoot, and resolve tickets; escalate when needed and follow through to closure • Onboard/offboard team members (device setup, accounts, permissions, security basics) • Maintain IT inventory and lifecycle management (procurement, replacements, repairs, asset tracking) • Support common workplace systems (e.g., identity/access, collaboration tools, endpoint management) • Document fixes and improve internal IT guides to reduce repeat issues Who You Are • Experience in IT support / helpdesk in a modern SaaS-first environment • Strong troubleshooting skills across macOS/Windows, basic networking, and common productivity tools • Hands-on expertise across identity (Okta / Entra / Google Workspace) • Endpoint management (Jamf / Intune / Kandji) • Networking basics, and the SaaS admin stack • Comfortable handling identity and access management tasks with care and attention to detail • Clear, patient communicator who can support a wide range of technical confidence levels • Organized and dependable, with a bias toward resolving issues efficiently and securely Strong English is a must have, Swedish is good to have. Nice to have • Experience with MDM/endpoint management, SSO, and security best practices • Familiarity with ticketing systems and building lightweight IT documentation • Exposure to supporting a distributed or fast-growing team The position is based in Stockholm Start: ASAP

Multiply Teknik & IT AB

About Multiply & VisFlow Multiply is a technology-driven end-to-end solution provider operating at the intersection of advanced software development, system engineering and data-driven platforms. Together with VisFlow — our proprietary product for structured, visual and traceable technical knowledge — we help organizations build, operate and continuously evolve complex systems within security-critical and data-intensive domains. VisFlow transforms complex technical processes, system flows and operational knowledge into clear, visual and interconnected representations. The platform enables teams to understand, manage and scale advanced systems throughout their entire lifecycle — from development and deployment to operations and continuous improvement. The Opportunity We are now looking for experienced engineers within systems engineering, hardware integration, test infrastructure, lab environments, system integration, verification and qualification for advanced technical assignments in complex and security-critical environments. You may work in the development of next-generation defence, electronic warfare, communication or other advanced technical systems, where prototypes, integration environments, reference systems and verification activities play a central role in bringing complex solutions from concept to qualified product. These roles are suited for engineers who enjoy working close to the technology, combining structured engineering methods with hands-on problem-solving in multidisciplinary environments. Current Focus Areas We are currently looking for experienced specialists within one or more of the following areas: 1. HW Systems Engineering As a HW Systems Engineer, you may be part of a subsystem team responsible for developing core components of advanced technical systems. Your focus will be systems engineering activities related to hardware integration, testing, verification and qualification. You will work closely with design, test and system stakeholders, ensuring that insights from prototype testing and integration activities are fed back into design decisions, system requirements and verification plans. Typical responsibilities may include: Performing systems engineering activities, including requirements updates and test case definition Supporting hardware prototype integration and hands-on testing Troubleshooting hardware issues during integration and test phases Capturing test results and technical feedback to refine design and system requirements Supporting formal hardware verification and qualification activities Collaborating with internal teams, suppliers and external stakeholders Contributing to structured documentation, traceability and lifecycle governance 2. Test & Lab Infrastructure Engineering As a Test & Lab Infrastructure Engineer, you will play a central role in enabling system integration and verification of complex technical solutions by establishing, developing and maintaining modern test environments and lab infrastructure. You will be responsible for ensuring that development, integration and verification activities can be carried out efficiently, structurally and with high quality. Typical responsibilities may include: Establishing, developing and maintaining lab environments and reference systems Designing and implementing modular test solutions, integration rigs and test equipment Supporting planning, preparation and execution of system integration and verification activities Contributing to integration, verification and validation strategies Ensuring strong configuration management, structure and traceability in test environments Participating in integration, troubleshooting and technical problem-solving when needed Developing methods, ways of working and technical solutions within test and verification Collaborating with development teams, delivery projects and other technical functions Your Profile We are looking for driven, structured and technically strong engineers who enjoy working in complex, multidisciplinary environments. You are comfortable combining strategic systems thinking with practical, hands-on engineering work. You may have experience from defence, aerospace, rail, radio communications, med-tech, telecom, automotive, industrial systems or other sectors with high demands on robustness, reliability, traceability and quality. You bring several of the following: MSc / Civil Engineering degree in Electronics, Engineering Physics, Computer Engineering, Systems Engineering or a related field Several years of experience within systems engineering, test, verification, system integration or hardware-focused product development Experience with requirements management and systems engineering processes Experience with hardware integration, testing or verification Experience establishing, developing or maintaining lab environments, reference systems or test infrastructure Good understanding of system design and system integration processes Ability to work in both structured engineering processes and hands-on technical environments Strong communication and collaboration skills Professional proficiency in Swedish and English Meriting Experience It is an advantage if you have experience from one or more of the following areas: RF and microwave technologies Hardware-near systems Communication and network solutions Defence, aerospace or other security-critical systems EMC, environmental testing or system qualification Configuration management in complex system environments Formal verification and validation Technical leadership or coordination of technical teams Prototype development, integration rigs or advanced test equipment Requirements tools, test management tools or lifecycle management platforms What Multiply Offers At Multiply, you become part of an end-to-end provider where deep technical expertise, systems thinking and long-term value creation are central. We offer: An inclusive workplace where diversity and respect are core values Projects that contribute to a sustainable and secure society Flexible working conditions within meaningful, high-impact assignments Access to strong professional networks and experienced industry role models Continuous feedback and support to help you grow in your career Opportunities to work with advanced systems where technical depth, structure and engineering rigor truly matter Security Requirements Some assignments may require that you undergo and are approved in accordance with applicable security protection regulations.

NET INSIGHT AB

At Net Insight, we are transforming live broadcasting, giving millions of viewers worldwide access to the biggest live events. Since 2021, we’ve been scaling a new business unit focused on Synchronization. Our cutting-edge synchronization platform, Zyntai, has already made a big impact on the global 5G market — and we’re accelerating!  We are looking for a System Engineer to join our HQ team and help accelerate international project delivery. If you are passionate about innovative telecom technologies, enjoy working closely with customers, and want to shape the future of 5G synchronization, this could be the role for you!    ABOUT THE ROLE Net Insight’s Synchronization business area is expanding. We are now looking for a System Engineer to join our team working in both national and international versatile projects. Together with people that are excited about innovative technology projects and driving customer success, you will deploy our unique solution for transporting time with extremely high precision over IP infrastructure. ABOUT THE POSITION  As a System Engineer within our Customer Success Sync team, you will play a key role in expanding our telecom operator business in selected target markets. You will support customer engineering teams in project execution, with a particular focus on mission-critical sync network deployments. You collaborate naturally across customers and internal teams, build trust through your expertise, and take ownership of your work. You are curious, analytical, and motivated by solving complex technical challenges while driving activities forward independently. You will be part of our global Synchronization team, based at our headquarters in Sweden, with the flexibility to work remotely in a hybrid setup.  Key Responsibilities: Act as a trusted advisor to customers, supporting them with network design, integration, testing and commissioning of Net Insight’s Synchronization Solutions Lead technical investigations, troubleshooting and performance analysis in complex customer environments  Develop and deliver technical documentation, workshops and customer training sessions Work closely with our global network of resellers and system integration partners providing technical guidance throughout the project lifecycle Travel regularly to support customers and partners in project execution phases and establish close collaboration with customer engineering teams.  Collaborate closely with R&D and sales engineering teams to share insights, solve challenges, continuously improve customer experience and how we work.   WHO WE ARE LOOKING FOR  We are looking for a tech-savvy, customer-focused professional who thrives in a fast-paced collaborative team environment. We believe you are a clear and confident communicator with ability to deploy complex technology in a structured and customer-oriented way. Qualifications:  5+ years experience in Systems Engineering (preferably both hardware and software). Strong understanding of IP networking, L2/L3, and complex system integrations. Proven ability to lead technical investigations and drive projects to successful completion.  Understanding of 5G networks and mobile technology. Experience with synchronization technologies is considered a plus.  A relationship-driven mindset and the ability to build trust with customers, partners, and internal teams.  Master or bachelor’s degree in Computer Science, Electrical Engineering, Communication Engineering, or equivalent industry experience.  Willingness and ability to travel regularly.  WHY NET INSIGHT?  At Net Insight, you will be part of a dynamic, global company with a collaborative and innovative culture. We offer flexibility, support work-life balance, and give you the opportunity to work with cutting-edge technology that plays a critical role in the future of 5G and broadcast synchronization.  Join us and help shape the future of mission-critical media and telecom networks.  WELCOME TO APPLY The position is permanent, full-time employment located in our headquarters in Solna. We value work-life balance; therefore, you can combine remote work and work from the office. For more information about this position, please contact Marie-Louise Hanning, Hiring Manager, at marie.louise.hanning@netinsight.net.  ABOUT NET INSIGHT  Net Insight (Nasdaq: NETI B) provides the highest performing, most open video transport and media cloud technology for content providers as the industry standard for flexibility and service across live contribution, distribution and remote production media workflows. For over 25 years, the world’s leading content owners, broadcasters, production companies, service providers and enterprises have trusted Net Insight’s Emmy® Award winning Nimbra technology to guarantee media delivery. Today, Net Insight partners with hundreds of customers in over 70 countries to ensure media flows across managed and unmanaged IP networks, and the cloud – from anywhere, to everywhere. It enables customers to get the best from any mix of virtualized, cloud and IP technology and is the only platform to support all the major industry standards, protocols and clouds. Welcome to Net Insight, where innovation, collaboration, and trust are the cornerstones of our success. As one team, we are committed to delivering value to our customers, contributing to the growth and success of our company. Together we create a dynamic and positive workplace where everyone is valued, engaged and empowered to make an impact