Senior Technical Customer Experience Specialist

The opportunity At EY-Parthenon, our unique combination of transformative strategy, transactions, tax and corporate finance delivers real-world value – solutions that work in practice, not just on paper. Benefiting from EY’s full spectrum of services, we’ve reimagined strategic consulting to work in a world of increasing complexity. With deep functional and sector expertise, paired with innovative AI-powered technology and an investor mindset, we partner with CEOs, boards, private equity and governments every step of the way. EY-Parthenon is looking for an Engagement Manager with significant experience from operational related M&A projects, specifically within carve-outs. The role is part of our Nordic practice and can be based in Stockholm, Gothenburg, Oslo, Copenhagen, or Helsinki, working closely with colleagues and clients across the region. Your key responsibilities As an Engagement Manager in EY-Parthenon’s dedicated carve-out practice, you will play a pivotal role in helping clients navigate complex carve-out transactions and separation programs. Working across the full deal lifecycle, from pre-sign strategy and diligence through post-sign execution, you will support both buy-side and sell-side engagements. In this role, you will help organizations make critical decisions that shape business performance, operational readiness, and long-term value creation. You will work closely with leading corporates and investors on high-profile, complex transactions, while also contributing to the continued growth and evolution of our market-leading carve-out practice, capabilities, and team. Some of the key responsibilities include; Leading buy- and sell-side carve-out engagements from pursuit and scoping through delivery and client management Driving carve-out analyses, standalone operating model design, cost assessments, separation planning, and TSA scoping Establishing and leading Separation Management Offices for Day 1 and IPO readiness programs Supporting the development and expansion of our carve-out offering Mentoring junior team members and fostering an inclusive, high-performance team culture Skills and attributes for success Proven experience leading carve-out and separation programs across the deal lifecycle, gained within strategy consulting, transaction advisory, corporate development, M&A, or a related environment. Strong understanding of operational M&A and value creation, with the ability to translate complex transaction challenges into actionable solutions. Master’s degree in business and economics, Engineering or equivalent Great communication skills, both verbal and written, in English and preferably Swedish or another Nordic language Ability to structure and solve complex problems and communicate effectively with senior stakeholders Ideally, you’ll also Have experience from post-signing related activities, including sign-to-close planning, cutover planning, and PMO / Deal team support throughout the transaction life cycle Experience from other technical separation related topics, including vendor and/or customer contract separation, legal entity structuring and optimization Have experience leading value creation related projects, both identification and quantification as well as execution Being a team player with the ability to build effective relationships at all levels in EY and with clients, both in the Nordics and internationally What We Look For An agile, business and growth-oriented mindset. We’re looking for innovative individuals who can work in an agile way and adapt to a changing business environment Curiosity and a purpose-driven approach. We seek people who see opportunities instead of challenges and ask better questions to build a better working world Inclusivity. We value individuals who embrace diverse perspectives and work inclusively to build safety and trust What we offer you You will join a collaborative and entrepreneurial team environment where you will receive significant responsibility early on and you could develop rapidly as a professional. By joining our team, we offer: Opportunity to work on complex and high-impact engagements with leading Nordic and international clients in high-stakes transactions environments High-performing, inclusive, collaborative, fun, and entrepreneurial team culture Modern offices in central locations in Stockholm, Gothenburg, Oslo, Copenhagen, or Helsinki, and flexible ways of working as part of our Nordic Hybrid Model. Learn more about careers at EY-Parthenon. Are you ready to shape your future with confidence? Apply today. The application deadline is August 15th, 2026. We will review your application before the summer vacations and start the interviewing process during August. For inquiries about the position, contact Viktor Köpman at viktor.kopman@parthenon.ey.com, and for recruitment process questions, reach out to Simon Aspler at simon.aspler@se.ey.com. Note that a background check will be conducted as part of the recruitment process. At EY, we celebrate diversity and encourage applications from individuals of all backgrounds. If you have any questions, require assistance, or need adjustments to the recruitment process due to a disability, please don't hesitate to reach out to us at recruitmentsweden@se.ey.com. We are here to support you. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

ABOUT THE ROLE We are looking for a Head of Accounting & Control to take full ownership of our financial reporting and control environment across the Nordic region. This is a key leadership role where you will own the financial truth for four countries – ensuring our numbers are accurate, timely and built on a strong foundation of governance and control. Reporting to the CFO, and working closely with our EMEA Controllership team, you will lead the end-to-end record-to-report process. You bring structure, clarity and high standards into how we close, report and control our financials – while also developing a high-performing accounting team. At Culligan Nordic Group we combine global strength with local presence – and this role sits right at the heart of that. 🎯WHAT YOU WILL DO OWN THE FINANCIAL BACKBONE OF THE NORDICS * Take full ownership of the general ledger and the end-to-end record-to-report process * Lead the monthly, quarterly and annual close across all Nordic entities * Ensure accurate, timely and high-quality reporting every cycle DRIVE REPORTING AND BALANCE SHEET INTEGRITY * Own statutory reporting across the Nordic cluster * Lead group reporting under US GAAP in line with global requirements * Ensure strong balance sheet integrity through well-controlled and documented reconciliations * Bridge local GAAP and US GAAP, ensuring differences are understood and managed STRENGTHEN CONTROLS AND GOVERNANCE * Own and continuously improve the financial control environment * Ensure compliance with local regulations, group policies and SOX requirements * Identify risks and control gaps, and drive improvements across the function LEAD AUDITS END-TO-END * Act as the main point of contact for statutory, group and internal audits * Ensure audits are well-coordinated, structured and delivered on time * Follow through on findings and ensure actions are implemented LEAD AND DEVELOP THE TEAM * Build, lead and develop the accounting and control team across the Nordics * Create a culture of ownership, accountability and collaboration * Strengthen both technical capability and leadership within the team PARTNER WITH THE BUSINESS * Work closely with FP&A, tax, finance operations and EMEA HQ * Support senior stakeholders with insights and sound financial judgement * Balance business support with a strong and independent control mindset 🧩WHO YOU ARE You combine strong technical expertise with a natural ability to lead and create structure. You enjoy taking ownership, bringing clarity to complexity, and continuously improving how things are done. You likely have a solid background within controllership or financial reporting, and you’re ready to step into a role where you can make a real impact – both on the numbers and on the team behind them! YOUR BACKGROUND You bring a strong foundation in finance and accounting, together with experience from leading roles. To succeed in this role we believe that you: * Are a qualified accountant (ACCA, CIMA, CPA or Nordic equivalent), or have built equivalent expertise through experience * Have several years of experience within accounting, controllership or financial reporting * Have experience leading and developing teams * Are comfortable working in a multi-entity, multi-country environment * Have strong communicational skills in English as well as one Nordic language (Swedish, Norwegian, Danish or Finnish) YOUR EXPERTISE You feel confident owning the full picture – from close to reporting to control. We are looking for: * Solid knowledge of both local GAAP and US GAAP, with the ability to bridge the two * Proven ownership of financial close, reporting and balance sheet integrity * Strong understanding of financial controls, risk and SOX – and the importance of getting them right * Experience from working with ERP systems and reporting tools (experience with MS Dynamics is a plus) IT’S A PLUS IF YOU ALSO BRING * Experience from a US-owned, private equity-backed or multinational company * A background in audit, for example from a Big 4 environment * Experience working across the Nordics or in other multi-country setups WHO YOU ARE AS A PERSON Experience and hard skills are pivotal in this role - but we are just as curious about who you are as a person. We know that diversity drives performance, and we welcome all genders, ages, backgrounds, and cultures. To succeed in this position, we think that you are both analytical and influencial - someone who leads with structure and trust. This is the job for you that: * Naturally takes ownership, and set a high standard for quality and delivery * Are analytical and curious – you want to understand what’s behind the numbers * Are structured, calm under pressure and comfortable working in a fast-paced environment * Build strong relationships across teams, countries and functions * Have high integrity – and are comfortable challenging when needed * And just as important: you bring a positive energy and a human approach to leadership! 💧 WHY JOIN CULLIGAN? Culligan Nordic is part of Culligan International – a global leader in sustainable water solutions, with operations in more than 90 countries worldwide. We are a fast-growing organization of around 400 colleagues, combining a strong local presence with the support and stability of a global, well-established group. Our business spans high-quality drinking water solutions, coffee services, and commercial kitchen equipment, supporting customers across a wide range of industries. At the heart of everything we do is a clear focus: delivering reliable service, creating real customer value, and contributing to a more sustainable future. We are currently on an exciting growth journey, shaped by both organic development and acquisitions across the region. This creates a dynamic and evolving environment – one where structure, new ways of working, and continuous improvement are key. At the same time, we benefit from the long-term perspective, expertise and financial strength of an international group. Joining Culligan means stepping into a role where you can make a real impact. You will help shape how we work across the Nordics, strengthen our finance foundation, and contribute to a business that is constantly moving forward. 📍LOCATION This role is based at our Nordic Headquarters in Stockholm, Sollentuna. We recruit on an ongoing basis for this position and will reach out to you within a couple of weeks after your application. Due to GDPR regulations, we do not accept applications via email. At Culligan, we do more than just deliver water - we create solutions that improve people’s everyday lives, health, and the environment. Do you want to be part of making a real difference? Then we look forward to your application!