Technical Architect

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake について　 Snowflakeは、エージェント型エンタープライズの時代を切り拓いています。この新しい時代に向けて、あらゆる職種において、AIネイティブな思考を持ち、働き方を革新することに情熱を燃やす人材を求めています。単にツールを使うだけでなく、AIを信頼できるパートナーとして捉え、問題解決と成果の加速に不可欠な存在として活用する、生来の好奇心を持つ人材を求めています。変化の激しい環境で活躍し、実験的な思考を持ち、新たな機能を迅速にテストして、よりシンプルで強力な成果を生み出す方法を見出す、謙虚さと積極性を兼ね備えた方を求めています。Snowflakeでは、単に業務を遂行するだけでなく、働き方の未来を再定義する役割を担います。 Services Delivery チームのミッション　 日本の Services Delivery (旧称: Professional Services) チームは、お客様に Snowflake を最大限かつ最適に活用いただくために、テクニカルデリバリーを担うテクニカルアーキテクト (Technical Architect) を募集しています。このロールでは、特定のビジネス問題と Snowflake のソリューションを結びつけ、その関連性とビジョンをさまざまな技術および経営層のオーディエンスに伝える洞察力、および実装を遂行する能力が求められています。 私たちは、データプラットフォームを有しているお客様のさまざまな課題を解決し、変革への情熱を持ち、絶えず進化するデータとアナリティクスの技術について最新情報を把握し、お客様をリードしていける人材を求めています。 Your impact: * Snowflake のあらゆる側面における技術的な専門家として活動します。 * お客様自身で Snowflake の機能を正しく理解し更に拡張していただけるよう、ナレッジの共有を含めベストプラクティスに沿って Snowflake をデプロイします。 * 顧客と直接手を動かしながら、Snowflake テクノロジーの実装に関するベストプラクティスを実証し、伝えます。 * 競合他社や補完的な技術やベンダーについての深い理解を持ち、それらとの関係における Snowflake のポジショニングを適切に示します。 * システムインテグレータのコンサルタントと協力して、顧客環境で Snowflake を成功裏に位置付けて展開するための深い技術レベルで作業します。 * 顧客固有の技術的課題に対する解決策・ガイダンスを提供します。 * チームメンバーの専門知識の向上・知識共有をサポートします。 * 製品管理、エンジニアリング、マーケティングと連携して、Snowflake の製品とマーケティングを継続的に改善します。 Who you are: * ポストセールス（テクニカルデリバリー）における技術的な顧客対応経験 5〜8年 * 顧客のニーズを的確にとらえ、自らプロジェクトの進め方を提案・推進できる能力 * 技術者層・経営層を問わず、優れたプレゼンテーションやデモを行える能力 * ETL からデータプラットフォームの設計、BI および分析ツールまでの完全なデータ分析スタックとワークフローの理解 * データベース、データウェアハウス、データ処理に関する設計、実装スキル * SQL および SQL アナリティクスの豊富な実務経験 * Python、Ruby、Perl、Bashなどのスクリプトの経験 * 顧客と現地で作業するための能力と柔軟性。必要に応じて出張が可能であること * ビジネス課題を解決するAI/MLソリューションの提案、実装、活用の経験 Nice to Have: * 大規模なデータベーステクノロジー（Redshift, Netezza, Exadata, Teradata など）の知識と設計・実装の経験 * 大規模データ処理ツール（例：Spark, Hadoop, HBase）の経験と知識 * BIやデータ探索ツール（例: Tableau, Sigma, Qlik, Omni, Looker）についての理解と経験 * カスタムおよびパッケージ化されたツールを使用したETLパイプラインの実装経験 * パブリッククラウド（ AWS, Microsoft Azure, Google Cloud Platformなど）を使用したシステムの設計・構築の経験と知識 * データ移行プロジェクトの経験 * データ分析プラットフォームでのAI/MLの設計/実装経験 * Snowflake Cortex を含む AI 製品群の提案・導入推進経験 * AI/ML・GenAI ユースケースの設計・PoC・実装経験 * MLOps・ガバナンス・モニタリング・セキュリティに関する助言経験 * プロンプトエンジニアリング・LLM の堅牢性・AI 特有のリスク対応経験 Japan Benefits(一部) * Free lunch at office * DC（企業型確定拠出年金） * RSU, ESPP * 携帯電話・ジム費用補助 * Paid Parental Leave * 3 day Summer Vacation & 5 day Year-end Holidays * Commuting Support WHY JOIN OUR SERVICES DELIVERY TEAM AT SNOWFLAKE: Snowflake は急成長しており、成長を可能にし、加速させるためにチームの規模を拡大しています。Snowflake では、当社の価値観を共有し、既成概念に挑戦し、イノベーションを加速しながら、自分自身と Snowflake の未来を築いていける人材を求めています。 Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. COMPANY DESCRIPTION:        Okta is the foundation for secure connections between people and technology. By harnessing the power of the cloud, Okta allows people to access applications on any device at any time, while allowing for strong security protection. The Okta service integrates directly with an organization’s existing directories and identity systems, as well as 6,500+ applications. Because Okta runs on an integrated platform, organizations can implement Okta quickly at large scale and low total cost. Thousands of customers, including Adobe, Allergan, Chiquita, LinkedIn, and Western Union, trust Okta to help their organizations work faster, boost revenue, and stay secure. To learn more about Okta, visit https://www.okta.com.  JOB PURPOSE: In this role, you will be tasked with providing hands-on implementation and deployment services to our customers. We are looking for an experienced, enthusiastic and hands-on leader who can rapidly learn the Okta platform, our technology and the value proposition that we bring to customers of all sizes. You will lead multiple concurrent customer deployment projects with the number one goal to ensure long-term customer success. Additionally you will engage with the full Customer Success team in order to assure a smooth transition post-deployment to the support/maintenance phases. Finally, you will also be responsible for the continuous improvement of delivery processes and methods. Duties and responsibilities: * Work hands on with Okta customers, primarily in a post-sales role, to provide innovative consulting services. * Gather, analyze, and document post-sales requirements. * Communicate to customers and partners at the technical and/or functional level appropriate for the situation. * Be dedicated to providing excellent design and deployment solutions resulting in extraordinary customer satisfaction. * Be prompt and deliver high quality service and leadership to align with customer goals and requests. * Manage project scope, schedule, status, and documentation. * Mentor and train customers on the service. * Act as a liaison between Customers and Product Management to drive product development. * Lead interaction and collaboration with other Okta teams such as Engineering and Support as needed to address escalated issues. * Interact with management and other roles within the customer organization and Okta. * Collaborate with the sales team on existing customers up-sell and cross-sell opportunities. * Perform hands on technical design, configuration, and troubleshooting of the Okta service. * Shape and Influence Okta’s growth and scalability, by designing new offerings, and finding new ways to deliver amazing customer satisfaction. * Manage multiple concurrent deployment projects. * Apply knowledge of technologies and protocols to support identity federation and robust access control models, such as SAML 2.0, WS-Federation, OAuth, and OpenID Connect. * While providing customer service, apply knowledge of cloud architectures as well as complex enterprise on-premise IT landscapes. * Apply software development experience (Java, Ruby, .Net, PHP, REST/JSON, etc) when working with customers. * Utilize knowledge of typical enterprise identity life cycle management processes and standards. * Apply experience with JavaScript and one of the major JavaScript MVC frameworks (Backbone, Angular, Ember, React, etc.) when working on customer integrations. * May provide mentoring, guidance, and expertise to less experienced team members. * Ensure quality and time management processes are followed by team (e.g., change controls, time tracking). * Commit to and use a knowledge repository for deployment standard methodologies and other customer ideas as continuous improvement. * Up to 50% future travel required to customer sites.  Minimum REQUIRED Knowledge, Skills, and Abilities: * 5-7 years experience as a technical consultant delivering solutions to external customers. * Experience with technologies and protocols to support identity federation and robust access control models (e.g., OAuth, OpenID Connect, SAML 2.0, WS-Federation). * Software development experience (Java, Ruby, .Net, PHP, REST/JSON, etc). * Some knowledge of enterprise web technologies, security and cutting-edge infrastructures. * Experience with JavaScript and one of the major JavaScript MVC frameworks (Backbone, Angular, Ember, React, etc.) * Ability to work independently and multi-functionally supporting the development of client work you're doing. * Knowledge of typical enterprise identity life cycle management processes and standards. * Ability to Multi-task and manage multiple customer engagements is a requirement. * Able and willing to be a hands-on contributor * Superb communication skills, including issue tracking, triaging and crisis management. * Experience in Process Improvement, Decision-making, Managing Processes, Planning, Analyzing Information and Developing Standards. Additional requirements: * This position requires the ability to access federal environments and/or have access to protected federal data. As a condition of employment for this position, the successful candidate must be able to submit documentation establishing U.S. Person status (e.g. a U.S. Citizen, National, Lawful Permanent Resident, Refugee, or Asylee. 22 CFR 120.15) upon hire. * Must be available to work onsite in Northern Virginia  * Must have active Top Secret Clearance. Nice to have: * Experience in designing and implementing security and identity management solutions to support critical systems and business programs * Experience in delivering Okta implementations for organizations * Mobile development experience preferred (iOS and Android) Problem Solving: * Exhibits confidence and an extensive knowledge of emerging industry practices when solving business problems. * Asks probing questions to elicit facts and clarify a situation. * Identifies critical issues with ease. * Engages appropriate resources to obtain information, seek suggestions and acquire assistance. * Pushes creative thinking beyond the boundaries of existing industry practices and customer mindsets. Communication: * Communicates with internal and external customers and all levels of management. * Effectively communicate technical information to non-technical audiences. * Delivers informative, well-organized presentations. * Understands how to communicate difficult/sensitive information thoughtfully. * Uses active listening skills to figure out and understand the customer's business goals, objectives and priorities. Team and Customer Interaction: * Facilitates effective team interaction. * Communicates effectively with customers to identify needs and evaluate alternative technical solutions with customers. * Continually seeks opportunities to increase customer satisfaction and deepen client relationships. * Manages client expectations effectively. Education: A Bachelor's degree (or equivalent) in Computer Science, Information Technology or related discipline required. #LI-Onsite P25339 The Okta Experience * Supporting Your Well-Being  * Driving Social Impact  * Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.