Applications Specialist

Position Purpose:    The IT Applications Specialist (PMIS) is responsible for the day-to-day management, support, and continuous improvement of assigned applications, focusing on Project Management Information System (PMIS). The role ensures systems are operating effectively, resolves technical and business issues, and supports the delivery of enhancements and upgrades. Working closely with business stakeholders, vendors, and IT teams, the position contributes to application reliability, user experience, and ongoing optimization of technology solutions.    What You Will Do:    * Manage application operations, including issue resolution, system maintenance, performance monitoring, and vendor coordination.  * Implement application enhancements, upgrades, patches, and fixes to maintain system reliability, security, and data integrity.  * Investigate and resolve incidents and escalations, identifying root causes and recommending corrective actions.  * Collaborate with business and IT stakeholders to gather requirements, support solution design, and implement application improvements.  * Support solution delivery by participating in testing, change management, deployment, and post-implementation activities.  * Coordinate with vendors and service providers to implement changes, troubleshoot issues, and maintain agreed service levels.  * Maintain system documentation, support procedures, and controls to enable effective application lifecycle management.  * Provide user support, training, and guidance while promoting adoption of system functionality and best practices.    Who You Are:    * University degree or college diploma in Information Technology, Engineering or related discipline an asset.  * Several years of experience in application support or systems analysis.  * Experience supporting Project Management Information Systems (PMIS).   Experience with Kahua PMIS would be an asset  * Understanding of large-scale infrastructure projects, including exposure to Engineering, Procurement and Construction business processes (i.e. RFI’s, Submittals, Change Orders and Scheduling)  * Knowledge of application lifecycle management and issue resolution practices.  * Experience working with vendors and service delivery models.  * Familiarity with enterprise systems and platforms.  * Experience supporting enterprise applications in a complex business environment.  * Ability to translate business requirements into practical technical solutions.  * Strong organizational skills with the ability to manage competing priorities and deadlines.  * Experience with Agile or DevOps methodologies is an asset.  * Strong analytical and communication skills.      What We Offer:     * Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.   * A Defined Contribution Pension Plan, with Infrastructure Ontario contributing the equivalent of 5% of a full-time employee’s annual salary and will also match any employee contribution up to an additional 5% of their annual salary. To provide further options for planning and saving for the future, IO offers a Group Retirement Savings Plan and Group Tax Free Savings Account to eligible employees.   * A comprehensive package that covers health, dental, vision, out-of-country care, paramedical services, and more.   * A pregnancy and parental leave program that offers expecting, eligible employees a top-up to 95% of their annual base salary for 31 weeks, and our parental leave program offers eligible employees a top-up to 95% of their annual base salary for 15 weeks.   * Access to our $1000 Healthcare Spending Account to top up expenses not covered in the benefits program and a Lifestyle Account that expands the eligibility of health and wellness options and can include coverage for gym memberships and fitness equipment, nutrition counselling or financial planning.   * Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being. IO will also cover the costs associated with up to two membership and licence fees per year for eligible colleagues if directly related to the employee’s role.   * Access to a suite of virtual healthcare options to support non-urgent medical needs   * A convenient, central location at 1 Dundas St West, easily accessible by public transit.      We offer a competitive hiring range of $90,100 to $104,000 (P4 level), pay will align with skills, knowledge and experience of the candidate.        This posting will close on July 17, 2026 at 11:59 pm.       Interviews will occur on a rolling basis until the role is filled.    This posting is for a current active vacancy. We are actively recruiting to fill this position.

Position Purpose:   The Senior IT Applications Specialist (PMIS) is responsible for the end-to-end management, governance, and optimization of Project Management Information System (PMIS) and related platforms. The role leads solution delivery, oversees vendor performance, and provides technical and strategic guidance to support enterprise application performance and evolution.    What You Will Do:    * Lead application lifecycle management including governance and continuous improvement.  * Oversee implementation of enhancements, upgrades, and releases.  * Lead resolution of complex issues and escalations.  * Partner with stakeholders to define requirements and develop solutions.  * Lead solution delivery including design oversight and implementation support.  * Manage vendor performance, contracts, and service delivery against SLAs.  * Identify risks and improvement opportunities to enhance application value.  * Develop reporting and insights on application health and performance.  * Contribute to application roadmap planning and alignment with priorities.    Who You Are:    * University degree in Information Technology, Engineering or related discipline an asset.  * Strong experience with Project Management Information Systems (PMIS).  Experience with Kahua PMIS would be an asset  * Several years of experience in application management or systems analysis.  * Experience managing enterprise applications across the full lifecycle.  * Understanding of large-scale infrastructure projects, including exposure to Engineering, Procurement and Construction business processes (i.e. RFI’s, Submittals, Change Orders and Scheduling)  * Experience leading solution delivery across cross-functional teams.  * Experience managing vendors and service performance.  * Strong analytical and problem-solving skills.  * Ability to influence stakeholders without direct authority.  * Experience with Agile, cloud platforms, or enterprise systems is an asset.    What We Offer:     * Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.   * A Defined Contribution Pension Plan, with Infrastructure Ontario contributing the equivalent of 5% of a full-time employee’s annual salary and will also match any employee contribution up to an additional 5% of their annual salary. To provide further options for planning and saving for the future, IO offers a Group Retirement Savings Plan and Group Tax Free Savings Account to eligible employees.   * A comprehensive package that covers health, dental, vision, out-of-country care, paramedical services, and more.   * A pregnancy and parental leave program that offers expecting, eligible employees a top-up to 95% of their annual base salary for 31 weeks, and our parental leave program offers eligible employees a top-up to 95% of their annual base salary for 15 weeks.   * Access to our $1000 Healthcare Spending Account to top up expenses not covered in the benefits program and a Lifestyle Account that expands the eligibility of health and wellness options and can include coverage for gym memberships and fitness equipment, nutrition counselling or financial planning.   * Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being. IO will also cover the costs associated with up to two membership and licence fees per year for eligible colleagues if directly related to the employee’s role.   * Access to a suite of virtual healthcare options to support non-urgent medical needs   * A convenient, central location at 1 Dundas St West, easily accessible by public transit.      We offer a competitive hiring range of $112,200 to $127,000 (P5 level), pay will align with skills, knowledge and experience of the candidate.        This posting will close on July 17, 2026 at 11:59 pm.       Interviews will occur on a rolling basis until the role is filled.    This posting is for a current active vacancy. We are actively recruiting to fill this position.