Customer Service Representative (Norwegian Speaking)

Business Development Representative - Danish, Norwegian or Swedish Speaking

Cloudflare

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. AVAILABLE LOCATIONS * Lisbon, Portugal ABOUT THE ROLE In this role, you will contribute to Cloudflare's revenue generation engine by delivering pipeline at scale to the Sales counterparts. You will do this through a maniacal focus on people, process, and tools. The Business Development organization is anchored in a culture focused on the development & training of its employees, incubating talent across the company, teamwork, and celebrating success. With flawless execution, we believe the Business Development organization will be a competitive differentiator for Cloudflare. RESPONSIBILITIES This is a great opportunity to be a member of our high performing Sales team at a hyper-growth technology company. The Business Development Representative (BDR) will: * Be the first point of contact for customers that need help finding solutions * Develop your customer centric sales skills to deliver a stellar customer experience * Learn Cloudflare’s products and services in detail * Similar to other roles that Cloudflare, this role has a tenure requirement of 18-24 months before you may be eligible to apply for another role within the company. LANGUAGES REQUIRED: DANISH, NORWEGIAN OR SWEDISH This is a great opportunity to be an early member of a high performing sales team at a fast growing technology company. We are looking for ownership-oriented team members with excellent communication skills and technical curiosity. As the Business Development Representative (BDR), you will: * Create excellent customer experiences * Learn customer-centric sales skills * Become an expert in Cloudflare’s product * Team members have opportunities to move into roles across the organization, especially in mid-market sales, customer success, solutions engineering, and sales operations * Day in the Life of BDR at Cloudflare * Own and meet target quota related to number of qualified opportunities, response SLA, value of sales pipeline, and revenue * Develop new business opportunities from inbound and marketing-generated leads * Discover pain points and use case, map them to broad set of Cloudflare solutions and qualify for Enterprise sales opportunities * Work cross-functionally with stakeholders (account executives, marketing, sales operations, fellow BDRs) * Report, track, and manage sales activities and results using SFDC * Play an active role in the creation and iteration of team processes DESIRABLE SKILLS, KNOWLEDGE, AND EXPERIENCE * Examples of desirable skills, knowledge and experience * Self-motivated; entrepreneurial spirit * Ability to work as part of a team or independently * Analytical, organization and time management skills * Comfortable working in a fast-paced, dynamic environment * Strong interpersonal communication skills * Customer-oriented mindset with empathy and curiosity * Aptitude to learn technical concepts/terms * Ability to manage multiple tasks/projects simultaneously * Minimum 1 years of experience in BDR or in a similar capacity in technology industry is preferred, specifically in SaaS will be a plus * Experience in Outreach and Salesforce is a plus MISC. * Note: This is an open application.  COMPENSATION * For Portugal based hires: Estimated annual salary is between €38,000 - €53,000. * The final offer will be inclusive of time exemption (isenção de horário de trabalho), in alignment with the applicable law and collective bargaining agreements. This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan. EQUITY This role is eligible to participate in Cloudflare’s equity plan. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Digital Technology Delivery Leader

Falck Sverige AB

Med 1 000 experter på närmare 100 enheter över hela landet är Falck Sveriges mest kompletta leverantör av tjänster inom hälsa och arbetsliv. Vi erbjuder företagshälsovård, kris- och personalstöd, organisations- och ledarskapsutveckling, omställnings- och karriärtjänster samt primärvård och hälsotjänster för privatpersoner. Falcks tjänster inom hälsa och arbetsliv når 1,2 miljoner människor över hela Sverige och bidrar till ett hållbart arbetsliv och privatliv för alla. Are you a tech savvy and digital leader with strong acumen helping businesses to lead digital transformation and development agendas? Falck's Swedish business runs a broad portfolio of healthcare and assistance services on a complex digital landscape – part shared across Scandinavia, part Sweden-specific, and part built up through acquisitions. We are now looking for a results-oriented and engaging Leader to help lead this important transformation. This is a unique opportunity to be an important piece of shaping the future of Falck’s digital presence in Sweden, part of the Scandinavian Technology & Digital Transformation leadership team and reporting to the Head of Technology & Digital Transformation for Scandinavia. About the role In this role you are a key player that helps driving the Swedish digital transformation and development agenda. You have the overall responsibility for modernising platforms, delivering new digital products, integrating with the Scandinavian and Group stack, and partnering with Swedish and Norwegian business leaders. The role also holds line management responsibility for the Swedish Delivery Team. Your main responsibilities: Overall responsibility in ensuring compliance, efficiency, functionality and cost for technology in the Sweden subsidiary as well as part of the Norwegian Escalation point for the Swedish Management for the IT setup in Sweden including SLA performance, cost optimization and driving the digital transformation agenda for Sweden subsidiary Partner for dialogues with customers representatives before during and after tender negotiations Act as the digital business partner to Swedish and Norwegian business leaders; own the Swedish initiative backlog and funding pipeline Lead the Swedish delivery team consisting of 4 mixed profiles Manage internal and external vendor utilisation, prioritising internal Scandinavian and Polish capacity where possible. Active member of the Scandinavian Technology and Digital Transformation leadership team, contributing to strategy, operating model and priorities across the region – not only the Swedish agenda. Your qualifications Master's degree, or equivalent professional experience, in Computer Science, Engineering, Business Administration or a related discipline. Around 7+ years in tech/digital delivery, all or partially in a line manager role Proven track record of driving digital transformation in complex, multi-stakeholder businesses. Experience in managing technology risk and data security with a focus on personal / sensitive data Experience as a member of a senior leadership team, contributing beyond your own functional scope. Fluent in Swedish and English, both written and verbal. Meritorious Software Engineering background is highly advantageous Relevant leadership, architecture or delivery certifications Who are you? To succeed in this role you have a technical background and knowledge on top of being a confident, stable, and communicative leader with stakeholder management skills – credible with both senior business leaders and technical specialists. You combine a strategic mindset with a hands-on delivery discipline and have the ability to match complex business situations with the right mix of delivery capacity. You are a strong people leader who thrives in a changing environment and enjoys building high-performing teams. What we offer A key role: A central position at the heart of Falck Sweden´s digital transformation with the opportunity to be part of shaping the digital landscape of a leading company within the healthcare sector. Influence: Part of the Technology & Digital Transformation leadership team working closely with senior stakeholders across the business. A strong team: Become part of a dedicated and competence-driven organization where we together save and improve lives. Other Information Form of employment: Permanent employment, full time role. Location: the role is based in central Stockholm and requires regular travel. Interested? For questions, please contact Senior Recruiter Emilia Wisniewska on email: emilia.wisniewska@falck.com Please submit your application by August 16th at latest. Selections and interviews will be held in August.

Customer Service Representative

Husqvarna AB

Customer Service Representative – Husqvarna Construction Are you a service-minded and detail-oriented professional who enjoys working closely with customers, sales teams and internal stakeholders? At Husqvarna Construction, we are looking for a Customer Service Representative to join our Customer Care team and help deliver an excellent customer experience while ensuring smooth order and delivery processes. What We Offer At Husqvarna Construction, we believe that great results are achieved when people collaborate, share knowledge and support one another. You will join a close-knit Customer Care team consisting of colleagues across Sweden and Finland, working together to support customers and the sales organization. You will have the opportunity to develop broad expertise across customer service, logistics, systems and business processes while working in a collaborative environment that encourages learning, ownership and continuous improvement. About the Role As a Customer Service Representative, you are a key contributor to our daily business operations. You will serve as an important link between customers, sales teams, logistics partners and internal stakeholders, ensuring that customer inquiries, orders and deliveries are handled efficiently and with high quality. You will take ownership of customer cases from start to finish, proactively communicate updates, and help ensure a smooth customer experience throughout the entire process. Key Responsibilities Handle incoming customer inquiries via phone and email. Register, process and follow up customer orders. Provide information regarding pricing, availability and delivery times. Support the sales organization with order management, inventory status and customer-related matters. Manage returns, credits and customer follow-up activities. Coordinate deliveries, shipments and transportation solutions. Work with ERP and business systems to ensure accurate information and efficient processes. Collaborate closely with colleagues, internal stakeholders and external partners. Contribute to process improvements and share knowledge within the team. Support occasional projects, trade fairs and marketing-related activities. Who You Are We are looking for someone who enjoys helping others and takes pride in delivering excellent service. You are organized, accountable and motivated by solving problems while maintaining a high level of quality. You are curious and eager to learn, particularly when it comes to systems, products and technical information. You collaborate well with others, communicate clearly and contribute positively to the team environment. Qualifications Previous experience in customer service, order administration, or a similar customer-facing role – or a strong motivation to develop within customer support. Strong administrative and organizational skills. Ability to work efficiently across multiple systems and processes. Good technical aptitude and interest in learning technical products and documentation. Experience with ERP systems is beneficial but not required. Professional proficiency in Swedish and English, both written and spoken. Ability to work independently while being a collaborative team player. Location Jönköping How We Work We believe the best ideas happen when we're connected. We spend most of our time together in the office, creating space for collaboration, creativity, and fast decision-making. This is consistent across all our global offices and helps us maintain a strong culture, support learning and development, and ensure everyone has access to the people and resources they need to thrive. Development At Husqvarna Construction we strive to have a work environment that is inclusive and diverse, where we believe that our differences are our strengths. Our winning culture is important to us, which is why we go by the beliefs: We’re Bold, We’re Dedicated and We Care The Application Apply as soon as possible, as we apply ongoing selection. Please note that applications are not accepted via email due to GDPR regulations. For questions regarding the position, please contact Hiring Manager Sofia Runn, Customer Care Manager at Sofia.Runn@husqvarnagroup.com For questions regarding the recruitment process, please contact Recruiter Katarina Engberg at katarina.engberg@husqvarnagroup.com About Husqvarna Construction Division For more than 325 years we have driven innovation and technology development exceeding end-customers’ expectations. Husqvarna Construction, a division of the Husqvarna Group, is a world leader in machinery and diamond tools for the construction and stone industries. The foundation is built on product and technology leadership ensured by high investment levels in user-focused product development to offer professional end-users the most effective and efficient solutions. Products and services are distributed globally on all relevant sales channels. Please read more at https://www.husqvarnaconstruction.com/int/