R&D Program Manager 18368 Mjölby, Sweden

Technical Program Manager, Production Engineering

Talon.One

ABOUT TALON.ONE:   Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform. Backed by enterprise-grade security and scalability, Talon.One empowers companies to build personalized, profitable promotions and loyalty programs using any data. Today, over 250 of the world’s most-loved brands including Adidas, Sephora and Carlsberg work with Talon.One to drive deeper engagement and lasting loyalty with their customers.   ABOUT THE TEAM AND ROLE: At Talon.One, we're building the infrastructure behind modern promotions, loyalty, and gamification for some of the world's most forward-thinking brands. As our engineering organization scales, we are introducing a new Technical Governance and Enablement layer that sits right between Product Engineering, Architecture, and Platform/Infra. We are looking for a Technical Program Manager to become the operational engine, stakeholder shield, and planning partner for this critical new function. Production Engineering defines how production is run across R&D - from incidents and releases to operational workflows, reliability initiatives, and the systems that help engineers operate safely at scale. We treat this domain as an internal product. This is not a customer-facing role. It is about bringing structure, focus, and predictability to a highly technical team, turning ambitious reliability and architectural strategies into realistic, data-driven execution plans. You will remove the coordination and operational overhead for engineering leaders so they can focus on scaling and mentoring the team. ONCE YOU ARE HERE YOU WILL: * Work hand-in-hand with leadership to design, document, and roll out foundational engineering programs from scratch (e.g., modernizing our incident management framework, on-call training, blameless post-mortem culture, and release governance) * Standardize incoming channels (Slack, Shortcut, Incident Follow-ups, GTM feedback etc.) to manage ad-hoc chaos, triage operational requests, and protect the focus of SREs and TechOps so they can deliver deep project work. Establish a clear operational intake process ("front door") for the team * Drive quarterly planning, backlog refinement, sprint readiness, and execution tracking for reliability and Ops initiatives. Own the Production Engineering backlog and continuously improve incident response and release processes * Coordinate work across Engineering, Platform, Architecture, Product, Support, and Post-sales, managing dependencies and surfacing delivery risks early * Configure and optimize project management tools (like Jira/Trello) to build clean tracking dashboards and automate intake workflows * Design the communication loops, tracking dashboards, and engineering reviews that give senior stakeholders clear insight into operational health, incident follow-ups, and tech-debt remediation * Evolve the metrics (SLOs/SLIs, MTTR, deployment velocity, tech-debt ratios) that guide how we balance shipping new business features with maintaining absolute system reliability * Enable Architects and engineering leadership with the operational data and planning insights needed for effective capacity planning and prioritization   WHAT WE NEED YOU TO BRING TO THE TABLE: * Proven experience as a Technical Program Manager or Product Manager within Platform, Infrastructure, SRE, DevOps, or Core Engineering Ecosystems. You understand CI/CD pipelines, cloud infrastructure, and observability * Direct experience defining or revamping incident management, post-incident review practices, or release governance frameworks * Operates effectively in ambiguity, building operational scaffolding from scratch. Comfortable in daily tactical loops with SREs and long-term strategic planning with architects * Building high-performing engineering processes and leading organizational change that enables teams to scale, adopt new ways of working, and deliver * Exceptional ability to manage complex cross-team dependencies and negotiate priorities across Product, Engineering, Platform, and Support * Experience translating raw engineering pain points and incident logs into structured, data-backed business cases for technical debt capacity * Nice to have: Deep familiarity with Site Reliability Engineering concepts (Error Budgets, SLOs, SLIs, MTTA/MTTR) * Nice to have: Experience in a high-growth, high-throughput B2B SaaS environment   WHAT'S IN IT FOR YOU: * 90+ team of engineers, product managers and product designers in Berlin * Leaders with 8+ years of experience building our promotions engine * €1,000 annual learning budget and free German language courses to boost your skills * 30 days of annual leave, plus extra paid days for your birthday and moving day * Home office setup budget, a monthly home office allowance * Freedom to work from abroad for up to 90 days worldwide! * Mental health support with nilo.health and a discounted Urban Sports Club membership * 20% company subsidy on your pension contributions * Subsidised BVG public transport ticket and a dog-friendly Berlin office where your furry friend is welcome * Lease your ideal bike through BusinessBike

Principal Technical Program Manager, Toast IQ

Toast

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Toast IQ is our agentic platform for restaurant operators: a growing set of specialized AI agents that take real work off an operator's plate — driving demand, managing labor, and optimizing the back office. We're launching new agents continuously across multiple lines of business, and the complexity of doing that well, with coherent packaging, consistent quality, and a single platform story, is growing faster than the surface area of the product itself. This role owns the program that makes it work. You'll design and run the monthly release engine end to end, set and hold the bar on platform readiness, and coordinate go-to-market so naming, packaging, and messaging land as a coherent platform story rather than a dozen separate launches that confuse operators and the field. The goal is to build repeatable operating mechanisms that let Toast move quickly and confidently and that scale as Toast IQ scales. You'll work across product, engineering, marketing, support, and finance. You won't have direct authority over most of the people you depend on, which means you'll earn influence, make decisions that stick, and serve as an escalation point when things go sideways. A day in the life (Responsibilities)  * Design, own, and continuously improve the monthly agent release program — one cadence, one launch process — across all lines of business. Build this as a durable operating mechanism, not a series of one-off coordination efforts. * Set and hold the platform-readiness bar. Engage credibly with engineering teams on architecture, dependencies, and technical risk. Own the dependency and risk map. Be willing to call a postponement when a product isn't ready — and make that call stick. * Drive go-to-market coherence across LOBs so naming, packaging, and messaging land as one platform story. Work with PMM and GTM to make sure the field can sell and operators understand what they're getting. * Instrument launch health and build reporting that matters: what shipped, what slipped, adoption signals, and the blockers that need to be resolved upstream. Feed this signal back to R&D leadership in a form they can act on. * Operate with high judgment in ambiguous situations. When the governance model doesn't cover a case, make a defensible call and move. Surface the right decisions to leadership with the context they need — don't just escalate problems. * Establish the operating rhythms, governance structures, and cross-functional alignment mechanisms that keep multiple engineering teams moving toward a shared cadence. What you'll need to thrive (Requirements) * 12+ years of technical program management working directly with software engineering teams. * Track record of owning cross-functional programs end to end — not just coordinating them — from design through launch, across teams with competing priorities. * Technical fluency sufficient to engage meaningfully with engineers on architecture, dependencies, and risk: you can identify when a technical assumption is wrong before it becomes a launch problem. * Demonstrated ability to build repeatable operating models. You've built the system, not just run projects inside someone else's system. * Experience managing cross-org dependencies and aligning teams you don't control. * Strong written communication; you can translate complex program status and risk into a clear narrative for senior leadership. What will help you stand out (Nonessential Skills/Nice to Haves) * Experience with AI/ML systems, agentic architectures, or applied AI programs. * Experience standing up a recurring multi-team release cadence on a platform serving multiple product lines. * Vertical SaaS, SMB, or restaurant/hospitality technology experience. * Familiarity with usage-based or consumption pricing models. * BA/BS in a technical discipline, or equivalent practical experience.    AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy. Zone A $181,000—$290,000 USD Zone B $157,000—$251,000 USD Zone C $142,000—$227,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Research Program Manager

PhysicsX

ABOUT US PhysicsX is a deep-tech company with roots in numerical physics and Formula One, dedicated to accelerating hardware innovation at the speed of software. We are building an AI-driven simulation software stack for engineering and manufacturing across advanced industries. By enabling high-fidelity, multi-physics simulation through AI inference across the entire engineering lifecycle, PhysicsX unlocks new levels of optimization and automation in design, manufacturing, and operations — empowering engineers to push the boundaries of possibility. Our customers include leading innovators in Aerospace & Defense, Materials, Energy, Semiconductors, and Automotive. ABOUT THE TEAM PhysicsX is building AI that transforms how the world’s most complex engineering problems are solved. As the company scales rapidly following our Series B, we’ve built a dedicated Strategy & Programs function whose mission is to ensure we scale gracefully — with clarity, alignment, and discipline. The team sits at the intersection of strategy and execution. We own the company’s strategic planning process, drive cross-functional programs that upgrade how PhysicsX operates, and serve as the connective tissue that holds a fast-growing organisation together. Learn more about the team here - https://www.physicsx.ai/newsroom/scaling-gracefully-inside-physicsxs-strategy-programs-team THE ROLE The Research Program Manager works across PhysicsX's most important research initiatives — from foundation model development to methods research — partnering with research leaders to turn ambitious research goals into clear plans and sustainable progress. You will own the operational backbone of our research programmes — planning, milestones, dependencies, and reporting — so that scientists and engineers can stay focused on the science. Working shoulder-to-shoulder with the Head of Research and technical leads, you will sit at the intersection of Research, Delivery, Product, and external partners, keeping momentum across multiple parallel efforts and connecting the technical work to strategy and business outcomes. This is a London-based role with 2–3 days per week in our central office. WHAT YOU’LL DO * Act as a trusted sounding board to research leads on the plans, priorities and decisions that matter most, synthesising, problem-solving and driving solutions forward * Create clarity and resolve ambiguity, help translate high-level objectives into smaller manageable objectives. * Own the planning and delivery cadence for research streams — crystalise and maintain roadmaps with clear milestones, owners, and decision points, working closely with research leads and technical partners. * Run effective operating rhythms and rituals (stand-ups, planning sessions, reviews, and retrospectives) with clear agendas, captured decisions, and tracked follow-ups. Track progress against plans, surface risks and dependencies early, and drive them to resolution before they become blockers. * Foster collaboration across Delivery, Product, Engineering, and Operations, to align priorities, secure resources, and remove friction for the research team for key streams. * Act as a translator and bridge between the technical and the strategic direction — maintain a single source of truth for research project status, scope, and reporting, and create clear and concise materials that communicate the work done to internal and external stakeholders. * Drive strategic research collaborations and partnerships — coordinate timelines, deliverables, and communications with external research partners and customers. * Support resourcing and capacity planning across concurrent research efforts, balancing near-term delivery with longer-term research objectives. * Help coordinate research outputs — papers, conference attendance, internal demos — so deadlines and commitments are met. Review or contribute to high-level output where possible to improve messaging (e.g. in blogs). * Coach individuals through complex challenges and ensure the conditions are in place to enable high-performing teams to produce pioneering work WHAT YOU BRING * 3+ years of experience in program management, strategic operations, or consulting, ideally in a research, R&D, deep-tech environment, or other complex content work. * Experience partnering with leaders in fast-paced environments, acting as a sounding board and thought partner on important projects, initiatives and decisions. * Comfort operating in ambiguous settings with shifting context — you bring structure without slowing people down and enjoy environments where you can implement creative and innovative ideas which drive organisational performance. * Excellent stakeholder management and communication skills; able to develop high-trust relationships and influence without authority, adapting your message for audiences from individual contributors to executives. * Strong problem-solving skills — the ability to analyse issues, identify root causes, and drive practical solutions quickly. * Attention to detail and commitment to high-quality output, while keeping in mind the bigger picture and adjusting accordingly. * Enough technical literacy to engage credibly with researchers and engineers — you can follow technical discussions, understand dependencies, and ask the right questions. A background in a quantitative, scientific, or engineering field is a plus. * Familiarity with modern project-management and collaboration tooling (e.g. Notion, Linear, GitHub). NICE TO HAVE * Experience managing research programmes involving machine learning, simulation, or scientific computing. * Experience coordinating external research partnerships, grants, or academic collaborations. * Knowledge and experience in utilising coaching techniques to foster high-performance teams * Exposure to a high-growth, scaling technology company. WHY JOIN PHYSICSX? Build what actually matters Help shape an AI-native engineering company at a formative stage, tackling problems that genuinely matter for industry and society. This is work with real-world impact - and something you can be proud to stand behind. Learn alongside exceptional people Work with a high-caliber, collaborative team of engineers, scientists, and operators who care deeply about doing great work, and about helping each other get better. We come from diverse backgrounds, but we share a commitment to operating at the highest level and addressing some of the most complex challenges out there. If you’re ambitious, thoughtful, and driven by impact, you’ll feel at home. Influence over hierarchy We operate with a flat structure: good ideas win - wherever they come from. Questioning assumptions and challenging the status quo isn’t just welcomed, it’s expected. Sustainable pace, long-term ambition Building meaningful technology is a marathon, not a sprint. We believe in balancing focused, ambitious work with a life beyond it. Our hybrid model blends time together in our Shoreditch office with work-from-home days, giving you the flexibility to work sustainably while staying connected in person. And it doesn’t stop there … 🚀 Equity options - share meaningfully in the company you’re helping to build. 🏦 10% employer pension contribution - because investing in future matters. 🍽️ Free office lunches - to keep you energised and focused. 👶 Enhanced parental leave - 3 months full pay paternity and 6 months full pay maternity leave, to provide extra flexibility during the moments that matter most. 🍼 YellowNest nursery scheme - to help working parents manage childcare costs. ☀️ 25 days of Annual Leave (+ Public Holidays) - because taking time to rest matters. 🏥 Private medical insurance - 100% employee cover, giving you complete peace of mind. 💪 Wellhub Subscription - gain access to thousands of gyms, classes and wellness apps, supporting both physical and mental wellbeing. 👀 Eye tests - because good work depends on good health. 📈 Personal development - dedicated support for learning, development, and leveling up over time. 💛 Employee Assistance Programme (EAP) - confidential wellbeing support, available whenever you need it. 🚲 Bike2Work scheme and 🚆 Season ticket loan - to make getting to work easier and greener. 🚗 Octopus EV salary sacrifice - for a simpler, more sustainable way to drive electric. 🔎 Watch this space, we’re continuing to build this as we grow…   We value diversity and are committed to equal employment opportunity regardless of sex, race, religion, ethnicity, nationality, disability, age, sexual orientation or gender identity. We strongly encourage individuals from groups traditionally underrepresented in tech to apply. To help make a change, we sponsor bright women from disadvantaged backgrounds through their university degrees in science and mathematics.    We collect diversity and inclusion data solely for the purpose of monitoring the effectiveness of our equal opportunities policies and ensuring compliance with UK employment and equality legislation. This information is confidential, used only in aggregate form, and will not influence the outcome of your application.