Sales Team Lead Barcelona

Sumup

OUTBOUND SALES TEAM LEAD – BARCELONA Location: Barcelona, Spain | Team: EU GTM – Sales ES | Type: Full-time, Office-first TEAM DESCRIPTION Our New Markets Sales team is responsible for launching and scaling SumUp's commercial presence in new territories across Europe — and Switzerland is our next big focus. This role sits at the heart of that expansion: you'll be based in our Barcelona office, leading a team of outbound Sales Representatives who sell remotely into the Swiss market across all language regions. It's a genuine build opportunity — you'll help shape the team from the ground up, define how we go to market in Switzerland, and set the standard for how we sell, coach, and grow in a brand new territory. 👉 Take a look inside our Barcelona office WHAT YOU'LL DO * Lead and coach a growing team of outbound Sales Representatives selling remotely into the Swiss market, running weekly pipeline reviews, one-to-ones, and performance conversations * Refine the outbound sales strategy for Switzerland — including sequencing, messaging for our ideal customer profile, account sourcing, and territory mapping across CH language regions * Support direct reports in client and prospect meetings, helping them close deals and develop their commercial skills * Use sales data and metrics to track individual and team performance, and report results clearly to senior leadership * Play an active role in hiring and onboarding new Sales Representatives as the team scales through 2026 * Use AI-assisted sales tools to support the team's outbound workflows and improve execution efficiency WHAT WE'RE LOOKING FOR * At least one year of people management experience, with the ability to coach, motivate, and hold a sales team accountable to clear targets * Solid background in a closing sales role as an individual contributor, with a track record of consistently hitting or exceeding targets * Strong understanding of outbound sales processes, including sequencing, prospecting, and pipeline management * Fluency in German and English is essential; French and/or Italian is a strong plus given the multilingual nature of the Swiss market * Comfort working with outbound sales tools such as Gong, Lusha, Sales Navigator, Outreach, or Pipedrive Nice to have: * Experience in the payments or fintech industry * Familiarity with the Swiss market or experience selling into multilingual territories WHY YOU SHOULD JOIN SUMUP 🌎 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Barcelona office. This involves an office-first setup 🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced 🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success 📚 A dedicated annual L&D budget of €2000 for your individual development, which can be used to attend conferences and/or advance your career through further education 🏖 Generous time off: enjoy 23 days of paid leave plus public holidays and special leave days 🥗 Subsidised restaurant tickets (Edenred) and office breakfast on Mondays 🌴 Break4me: 1-month sabbatical after 3 years of service 🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team ABOUT SUMUP Be empowered to do more that matters. At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships. Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify. SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok. Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.

Sumup

ABOUT THE TEAM SumUp's outbound sales engine is growing fast, and the French market is one of our biggest opportunities. Based in our Barcelona office, our SDR team is the frontline of that growth — generating pipeline, opening doors, and building the outbound motion that fuels Field Sales across France and beyond. This role sits at the heart of that expansion: you'll lead a growing team of French-speaking SDRs, shape how we sell into the French SMB market, and help write the playbook that scales to new markets over time. If you're energised by building something from the ground up and want real ownership over a team and a market, this is the role for you. 🎬 Take a look at our Barcelona office ---------------------------------------------------------------------------------------------------------------------------------- WHAT YOU'LL DO * Lead daily team rituals — pipeline reviews, coaching sessions, and stand-ups — keeping the team focused, motivated, and hitting targets * Coach SDRs on cold calling, outbound sequencing, and objection handling, modelling best practice alongside them in the field * Define territory and target account lists in collaboration with the Head of SDRs and Field Sales leadership * Support the hiring and onboarding of new French-speaking SDRs as the team scales through 2026 * Build and document the French outbound playbook, creating a repeatable model that can expand into Belgium and beyond * Evaluate and embed AI-assisted prospecting tools into the team's workflow as they're rolled out ---------------------------------------------------------------------------------------------------------------------------------- YOU'LL BE GREAT FOR THIS ROLE IF… * Proven track record in outbound sales, with strong command of cold calling, sequencing, and pipeline management. * Experience leading or coaching an SDR team, whether inherited or built from scratch, with a clear coaching mindset and a focus on raising the bar through direct feedback. * Fluency in French (native or near-native) and strong communication skills in English. * Comfort building outbound processes in a new or ambiguous environment, with the ability to operate autonomously and make decisions without constant oversight. * Familiarity with SMB sales, ideally in fintech, payments, or a similarly competitive market. ---------------------------------------------------------------------------------------------------------------------------------- WHY YOU SHOULD JOIN SUMUP * 🌎 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Barcelona office. This involves an office-first setup * 🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced * 🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success * 📚 A dedicated annual L&D budget of €2000 for your individual development, which can be used to attend conferences and/or advance your career through further education * 🏖 Generous time off: enjoy 23 days of paid leave plus public holidays and special leave days * 🥗 Subsidised restaurant tickets (Edenred) and office breakfast on Mondays * 🌴 Break4me: 1-month sabbatical after 3 years of service * 🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team ---------------------------------------------------------------------------------------------------------------------------------- ABOUT SUMUP Be empowered to do more that matters. At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships. Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify. SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok. Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.

Sumup

TEAM LEAD ACCOUNT MANAGER At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses! As the Account Management Team Leader, you will lead a team of Account Managers dedicated to driving retention and revenue growth within a portfolio of small merchants transacting between €5K and €50K in monthly TPV. Your primary objective will be to lead a high-performing, commercially driven Account Management team that strengthens merchant engagement, improves portfolio health, and unlocks untapped revenue opportunity across this segment. You’ll work closely with leadership and key stakeholders to develop scalable account management practices that improve merchant retention, product adoption and net revenue contribution.  This role combines people leadership, commercial execution and operational structuring, ensuring the team operates with clear priorities, strong accountability and a consistent merchant engagement strategy. What you’ll do: * Team leadership and coaching * Lead, mentor and develop a team of Account Managers responsible for retention and revenue growth * Conduct regular call coaching sessions, embedding sales techniques and objecting handling best practices * Hold regular 1:1s with team members focused on performance, development and engagement * Commercial performance management * Drive team performance against net revenue growth, retention and upselling KPIs * Monitor portfolio performance and identify opportunities to improve merchant engagement * Implement structured engagement cadences prioritizing merchants at risk of churn or with strong growth potential * Support Account Managers in developing strong commercial conversations with merchants * Operational excellence * Ensure balanced workload management across the team * Identify skill gaps and implement targeted coaching and enablement initiatives * Build a performance culture that rewards accountability, ownership and continuous improvement * Cross-functional collaboration * Collaborate with Sales, Customer Support, and Product teams to improve merchant experience. Your mission: * Drive operational excellence and performance continuity * Accelerate activation and revenue generation * Strengthen cross-functional collaboration and process scalability * Develop talent and reinforce a high-performance culture What we’re looking for: * 4 to 6 years of experience in managing large accounts * Strong leadership experience, managing high-performance teams * Strong sales and upselling capabilities * Excellent verbal and written communication skills in English. German is a plus! * Data-driven mindset with experience in monitoring KPIs and portfolio performance   Why you should join SumUp: 🌎Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office-first setup 🌈 Commitment to Diversity and Inclusion: Be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced 🥗 Restaurant tickets (Edenred) 📚 A dedicated annual L&D budget of €2000 for attending conferences and/or advancing your career through further education 🔄 30 Days Sabbatical: Enjoy the unique opportunity to take a well-deserved break with our 30 days sabbatical benefit after completing 3 years of employment with SumUp 🔗 Referral Bonus: Earn additional rewards by referring talented individuals to join the SumUp team   About SumUp We believe in the everyday hero. Small business owners are at the heart of all we do, so we're creating tools that help them run their businesses. With a founder’s mentality and a 'team-first' attitude, our diverse teams across Europe, South America, and the United States work together to ensure that the small business owners we partner with can be successful doing what they love. SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. SumUp will not accept unsolicited resumes from any source other than directly from a candidate. Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.