Senior Product Manager

Databricks

CSQ327R185 As a Deployment Strategist (DS), you are the critical bridge between a customer's multi-million dollar business problem and Databricks' technical solution. You are a product manager for the field, owning the entire non-technical lifecycle of an FDE engagement. You will partner with our Account Executives to build C-suite trust, perform deep discovery to map the customer's political and technical landscape, and, most importantly, scope the value. You will define the Minimum Viable Product for a pilot, write the PRD that guides the engineering team, and manage the project to a successful landing. This role requires a rare mix of C-suite gravitas, deep product-style thinking, and a hands-on, get it done execution mindset. The impact you will have: * C-Suite Scoping & Value Definition: Partner with Sales to perform deep discovery, map the customer's organization, quantify the business value ($10M+ problems), and define the pilot (MVP, success criteria, timeline). * End-to-End Product Ownership: Act as the CEO of the project by authoring the PRD, prioritizing the engineering backlog, relentlessly managing scope, and acting as the primary hands-on QA tester. * Agile Project Execution & Delivery: Drive the FDE build team via an agile process, manage all stakeholder communications from the C-suite to individual engineers, and act as the escalation manager to unblock all technical or political issues. * Solution Launch & Landing: Own the Day 0 launch, manage the war room, and drive the solution from launch to full adoption by capturing user feedback, iterating, and proving the defined business value. * Strategic Handoff & Growth: Scope the ongoing maintenance plan, create customer documentation/training, and leverage your trusted advisor status to identify the next high-value FDE engagement. What we look for: * Executive Presence & Communication: A Trusted Advisor with C-suite gravitas and superb communication skills. You are opinionated, humble, and can build rapport and drive decisions in days, not weeks. * Product & Strategy Mindset: A Product Thinker and Systems Thinker who can perform a SWOT analysis, understand a competitive landscape, and define what to build and why. * Relentless Execution: An Execution Driver with a Hands-On mentality. You are relentless, an expert at escalation, and willing to do the unglamorous work to get the project done. * Ideal Experience: 2+ years as a Deployment Strategist OR 2+ years at a high-growth startup in a builder or founder capacity. (Alternatively: 5+ years in a senior, client-facing product or delivery role at a top-tier tech company or consultancy). * Proven Skills: Demonstrated experience in value-based scoping (TCO/ROI), managing agile software projects, writing PRDs, and the ability/interest to travel up to 50%. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Airbnb

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join:  The Airbnb Hotels is a fast-growing business which will see you leading Airbnb’s expansion into the hotel sector in the region. Operating with an entrepreneurial spirit within the Australian & New Zealand team, this team combines the simplicity, product excellence, and guest-centered ethos that define Airbnb. This team’s mission is to grow and expand our  the smoothest, most intuitive hotel booking experience for guests; while providing hotels an opportunity to drive high-quality incremental bookings so they can focus on delivering the best hospitality. The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners. The Difference You Will Make: As a Senior Market Manager, your role will entail ensuring the health and expansion of our supply within but not limited to your assigned territory.  This will involve both acquiring high-quality hotel inventory and managing Hotels partners. Your focus will be to enhance Airbnb's market presence in your designated region through collaboration with other teams, leveraging your expertise on the local market. With a deep understanding of Airbnb's mission and values, you will oversee all aspects of supply acquisition and market success. This includes developing acquisition strategies, generating and converting Hotel leads, deal management and fostering relationships with strategic partners, including the creation of new partnerships. You will also be tasked with developing and refining scalable, localised supply management strategies for both established, competitive markets and emerging, untapped markets, aiming to secure our long-term success in these regions. A Typical Day: * Build, manage and expand partner relationships within your territory, aiming to surpass quarterly sales targets with Hotels. * Conduct regular high-stakes prospecting and executive pitch meetings with senior partner stakeholders. * Conduct optimisation calls and business reviews with partners to develop strong, enduring partnerships providing exceptional, timely service to hosts, including in-person support as needed. * Implement strategies for effective pipeline and conversion management of deals and prospective hotel partners. * Prospect and onboard new, high-quality supply within your assigned geography. * Educate clients on all significant product updates and cascade feedback on product and public policy to the relevant internal stakeholders. * Leverage data to identify and pursue strategic growth opportunities, demonstrating an ability to navigate operational complexities and efficiently allocate resources. * Use an entrepreneurial approach to develop and implement unique engagement projects, fostering innovation within your territory. * Work cross-functionally with teams such as product, marketing, communications, public policy, legal, tax and customer support to ensure Airbnb's long-term market success. * Acquire comprehensive knowledge of local market trends to inform both internal and external stakeholders. * Understand the technical aspects of software partnerships to offer comprehensive support, ensuring a seamless experience for hosts and guests. * Represent Airbnb in external meetings with Hotels and at industry conferences in your market, solidifying the brand's presence and commitment. Your Expertise: * 7+ years of experience in new sales, business acquisition, account management, and partner support, showcasing a deep understanding and capability in fostering business relationships. * 3+ years of technology or travel industry experience is a plus, highlighting the value of sector-specific knowledge. * Proven track record of being able to effectively work a leads pipeline and a book of business, demonstrating expertise in nurturing and converting potential opportunities. * Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work, emphasising the importance of data-driven decision-making. * The ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments, highlighting adaptability and strategic foresight. * Proven experience working cross-functionally, ensuring the ability to collaborate effectively with various teams to drive collective success. * Excellent communication and presentation skills and the ability to communicate effectively with clients via phone, email, and in-person, underscoring the importance of strong interpersonal skills. * Charismatic self-starter who is resourceful and self-sufficient, paired with strong time management and prioritisation skills, showcasing the initiative and organizational capabilities required for the role. * Highly proficient in using CRM software, specifically in working with leads, opportunities, and other core objects - Salesforce experience is a plus, indicating the technical tools proficiency needed for effective relationship management. * Fluency in English is required. * Role is based  in Sydney * Passion for Airbnb, travel, and the sharing economy - being an Airbnb host is a plus, culminating the profile with a personal alignment and enthusiasm for the company's mission and sector. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

Databricks

P-1562 As a Leader within the Premier Support team at Databricks, you’ll be responsible for leading and managing a team of Designated Support Engineers which deliver white-glove support experiences for Databricks’ enterprise customers. You will be hiring, mentoring, and developing a team of strong customer technical advocates while closely partnering with go-to-market, field and product teams to deliver the best support experience to maximize customer satisfaction and reduce time to mitigation for technical issues and incidents. THE IMPACT YOU WILL HAVE * Hire, onboard, and develop a top-tier team of designated support engineers (DSE) * Identify and operationalize process improvements to meet or exceed team performance KPIs and create consistently exceptional support experiences * Partner closely with field, engineering, support, and other cross functional stakeholders within Databricks to ensure seamless post-sales experience and advocate customer needs. * Contribute to program enhancements and offerings tailored to evolving customer needs * Coordinate execution and collaborate across customers, accounts teams and regional GTM leadership teams to resolve technical blockers and drive high customer satisfaction * Conduct internal and external Support Experience QBRs WHAT WE LOOK FOR * 15+ years of industry experience, with at least 7+ years of management experience * Proven ability to hire and scale high-performing support or field teams, enabling them and helping them grow in larger roles * Ability to work with strategic customers driving multiple completing priorities * Preferred 5+ years of Technical experience in Python, Java or Scala-based application development, SQL databases, Linux/Unix systems, or cloud platforms (AWS, Azure, or GCP) * 5+ years of technical support or field leadership experience managing global technical teams. Open to occasional travel to team locations * Experience working cross-functionally with other teams such as Sales, Field Engineering, Product Management, and Engineering * Experience with influencing senior executives and and senior customer leaders * B.S degree in Computer Science or a related field is required (M.S. preferred) About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.