Marketing Manager

Onboarding Manager, Customer Experience (Tokyo, Japan)

Figma

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As an Onboarding Manager, you'll partner with our largest customers and help set them up for immediate success by leading them through a clearly defined onboarding process. You'll build and leverage key cross-functional relationships across Sales, Marketing, and Product Support as you deliver an exceptional onboarding experience. You'll use metrics, customer feedback, and direct experience to help identify new initiatives and materials needed to better engage and support our customers. You bring strong communication and project management skills, and a genuine investment in customer outcomes. This is a full-time, hybrid role based out of our Tokyo hub. What you'll do at Figma: * Own and manage the onboarding process for our largest customers from pre-sales through successful onboarding closeout * Partner closely with Account Executives to ensure smooth customer handoff experience * Understand customer goals and successfully manage their onboarding timeline towards value * Collaborate with Technical Account Managers, Designer Advocates, and Product Support to drive a seamless customer onboarding experience * Report on metrics and customer feedback to assess the impact of successful onboarding and to help identify new customer initiatives and product opportunities * Develop content and enablement resources for customers to use for training/education and to help accelerate product adoption * Understand and consult on product and industry best practices in order to act as a trusted advisor to our customers and inspire new possibilities using our product We'd love to hear from you if you have: * 3+ years of B2B SaaS experience in a customer-facing role working with technical products * Track record of juggling multiple customer projects concurrently, with strong organizational and project management skills * Fluency in Japanese and English across written and verbal communication * Demonstrated ability to build and maintain relationships with customers across a range of roles and seniority levels * Demonstrated ability to navigate complex business and technical environments with a consultative approach While it's not required, it's an added plus if you also have: * Experience using or working with Figma, or other UX/UI experience * Ability to adapt to change and ambiguity as the business evolves * Adapt quickly to new technologies and continuously learn new tools and systems At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.  Examples of accommodations include but are not limited to:  * Holding interviews in an accessible location * Enabling closed captioning on video conferencing * Ensuring all written communication be compatible with screen readers * Changing the mode or format of interviews  To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.

Senior Manager, Enterprise Sales (Tokyo, Japan)

Figma

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is looking for a Senior Manager, Enterprise Sales to join our dynamic team of creatives, engineers, marketing wizards, and brilliant business folks. You aren’t the typical sales leader, and we aren’t the typical design tool company. At Figma, we think outside the box, lift constraints that block our imagination everyday, and we expect you to do the same. With this role you’ll get in at the ground floor in a fast growing sales org. You’ll consult with our existing customer base and potential customers in driving meaningful relationships that add value to the customer experience and revenue to our bottom line. Figma is growing and moving fast. Our next team member will have an agile, dynamic mindset, be comfortable embracing change, a true team-player, and love working with our growing footprint of Fortune 1000 customers. You won’t be alone! Figma has an incredible team and you’ll work closely with other groups including Support, Design, Engineering, Product Marketing, Customer Success, and Community. As Senior Manager, Enterprise Sales, you will lead a team of Account Executives responsible for continuing the growth of our Enterprise products. You will report directly to our Country Manager, Japan.  This is a full time role that can be held from our Tokyo hub. WHAT YOU’LL DO AT FIGMA: * Lead a team of motivated and diverse individuals to foster an environment of success * Participate in customer and prospect meetings * Assist in continual training and development, including mentorship, hiring, and career growth * Help shape and further develop sales processes and initiatives * Interview, hire, and train new team members as we scale the business and company * Deliver weekly forecast meetings and advise Account Executives on strategies to help exceed their goal WE'D LOVE TO HEAR FROM YOU IF YOU HAVE: * 15+ years of sales experience (preferably within SaaS) and 5+ years of management experience * Understanding of our technical and competitive landscape * Ability to thrive in a constantly changing and evolving environment * Proven track record of leading successful and consistent sales team * Fluency in Japanese and English At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.  Examples of accommodations include but are not limited to:  * Holding interviews in an accessible location * Enabling closed captioning on video conferencing * Ensuring all written communication be compatible with screen readers * Changing the mode or format of interviews  To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.

Country Manager

Datadog

Datadog is the global leader in observability and security for cloud applications. Our SaaS platform integrates infrastructure monitoring, application performance monitoring, log management, digital experience monitoring, cloud security, and AI-powered observability to help organisations accelerate digital transformation and operate at scale. As organizations across Japan continue to modernize their technology stacks and embrace cloud-native architectures, Datadog is uniquely positioned to help customers achieve greater visibility, reliability, security, and business performance. The Opportunity Following significant investment in Japan by Datadog, we’re now seeking a senior executive to lead the next phase of growth and scale the business rapidly. This executive will be responsible for defining and executing Datadog's strategy in Japan, driving sustainable, predictable revenue growth, strengthening customer and partner relationships, developing high-performing teams, and firmly establishing Datadog as the market leader for Japan. Reporting to senior APJ leadership, the Country Leader will serve as the executive face of Datadog in Japan and will work cross-functionally with Sales, Customer Success, Marketing, Partnerships, Solutions Engineering, Product, and Corporate functions to accelerate market penetration and customer success.  At Datadog, we work hard to maintain an excellent culture of trust, high standards, and great outcomes for customers, partners and employees About the Role Datadog is seeking an experienced and respected country executive to serve as Country Manager, Japan. As the most senior leader in the market, you will be responsible for owning Japan’s overall business health across acquisition, usage, retention, ecosystem, culture, and cross-functional execution.  The Country Manager owns the country plan and operating cadence, ensuring effective direct management of all three sales segments (Enterprise, Mid Market, Commercial); and cross-functional influence across our broader GTM functions including Marketing, Sales Engineering, Customer Success, Sales Development, and Channel & Alliances.  This role is an opportunity to shape Datadog’s next chapter in one of the most important and exciting technology markets in the world, with the investment, infrastructure, and executive commitment to match this ambition.  At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Country Leadership & Strategy * Own the Japan Country Plan: Setting priorities, defining the operating model, and aligning all GTM functions across shared country-level outcomes across customer acquisition, usage, retention, and ecosystem growth * Formalize GTM operating cadence across Sales, Customer Success, Sales Development, Marketing, Sales Engineering, and Channel & Alliances, ensuring cross-functional work has clear ownership, roles & responsibilities, and escalation paths * Direct and lead quarterly country business reviews to present a comprehensive view of Japan business health * Act as primary decision-maker on country plan priorities, which includes local hiring inputs, customer escalations, partner strategy, and business performance reviews Sales Ownership & Revenue Accountability * Direct management of all 3 sales segments in Japan: Enterprise (including Public Sector), Mid Market, and Commercial (SMB)  * Own Japan’s growth revenue accountability across Japan by ensuring consistent attainment across quarterly and annual targets * Champion platform adoption and customer growth, partnering closely with the post-sales organization to turn Datadog's Japan customers into long-term strategic accounts * Guide segment leaders through complex, multi-stakeholder sales cycles: Provide executive-level engagement and sponsorship on the most strategic accounts and key partners where needed * Support Sales segment leaders in managing pipeline quality, forecast accuracy, and deal inspection, ensuring detailed and rigorous operating standards across all segments Talent, Culture, and People Leadership * Own the Japan hiring plan working with sales segment and cross-functional leadership, as well as People Business Partners to recruit, develop, and retain world-class talent across all functions * Build and maintain a high-performing, tenured sales team across all segments by ensuring the right people are hired, ramped, and performing at the level the market opportunity demands * Champion employee engagement and satisfaction across the Japan organization, creating a high-trust, high-performing culture that reflects Datadog’s values in a locally relevant way * Invest deeply in leadership development, succession planning, and career progression for Japan leaders across Sales and GTM functions * Foster a culture of collaboration, accountability, and customer obsession by serving as the cultural and values role-model for the entire Japan organization, building tenure and career pathing for existing employees Executive Engagement and Market Presence * Serve as the senior executive face of Datadog Japan by representing the company at public forums, conferences, press engagements, and in high-level customer and government relationships * Build and deepen relationships with strategic customer C-suite and Board and acting as an executive sponsor for our most important accounts * Develop and grow Datadog’s partner and ecosystem relationships in Japan including alliances, channel partners, ISVs, and system integrators * Engage with the public sector and government bodies where relevant, building Datadog’s credibility and market position in regulated and public sector verticals * Lead brand and market presence in Japan working alongside marketing to ensure Datadog’s narrative lands effective in the Japanese market Cross-Functional Orchestration * Provide oversight and leadership across broader Japan GTM functions and ensuring consistent alignment on country priorities and creating clear escalation paths for issues * Partner closely with global and APJ functional leaders to ensure Japan-specific needs are represented in global planning and resourcing decisions * Identify and resolve structural or operational blockers that prevent the Japan team from executing effectively, with appropriate escalations to global leadership where needed * Own the people agenda for Japan in close partnership with People Business Partners, Recruiting, and People Operations across talent acquisition, retention, culture, and employee relations, and compliance Who You Are: * A senior Enterprise Technology leader who has successfully sold solutions at the C-level and experience leading first and second line leaders  * Proven general manager or country-level executive with a track record of owning full business outcomes  * Deeply respected in the Japanese technology market, with an established executive network across enterprise customers, partners, and ecosystem stakeholders * Experienced in leading distributed, cross-functional teams with the ability to influence without direct authority, particularly across post-sales, marketing, and technical functions * A strong people leader who has built and retained high-performing teams; known for developing talent, maintaining high employee engagement, and being a trusted cultural anchor * Commercially sharp with a command of SaaS revenue metrics and the ability to hold segment leaders accountable to rigorous forecasting and operating standards * Executive presence and communication skills to credibly represent Datadog at the highest levels, both within Japan and to Datadog's global leadership team * Comfortable bridging Japanese business culture and Datadog's global GTM strategy: able to translate global direction into locally relevant execution, and to advocate effectively for Japan's needs globally * Fluent in Japanese; professional fluency in English required for engagement with Datadog's global leadership Datadog values people from all walks of life. We know not everyone will meet all the above qualifications on day one. That’s okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply.  Benefits & Growth: * Product training to develop an in-depth understanding of our product and space * Continuous career development and pathing opportunities for internal mobility  * Intra-departmental mentor and buddy program for in-house networking  * An inclusive company culture, ability to join our Community Guilds * New hire stock equity (RSUs) and employee stock purchase plan (ESPP) * Free global mental health benefit through Spring Health  * Generous global benefits  Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #LI-Hybrid ---------------------------------------------------------------------------------------------------------------------------------- About Datadog:  Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. ---------------------------------------------------------------------------------------------------------------------------------- Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.  Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.  Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.