Regional Manager, Sales Engineering - Public Sector

Figma

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As Figma continues to grow its enterprise presence in Japan, we’re looking for a Snr Manager, Customer Experience & Solutions to lead our organization in-region. This leader will oversee Solutions Consulting, Customer Onboarding, Customer Enablement, and Technical Account Management—owning the end-to-end technical and value experience for Figma’s customers, from pre-sales through long-term adoption and success. This is a senior, customer-facing leadership role that blends deep technical credibility, close sales partnership, and post-sales excellence. The ideal candidate brings a strong pre-sales background, paired with experience leading post-sales teams and scaling customer-facing functions in high-growth SaaS environments. This role is based in Japan and requires business-level Japanese and English proficiency. WHAT YOU’LL DO AT FIGMA: * Recruit, develop, and retain a high-performing team across Solutions Consulting, Onboarding, Enablement, and Technical Account Management — cultivating a culture of customer-centricity and operational excellence * Partner with Japan Sales leadership to align on pipeline, deal strategy, and the motions that connect technical value to revenue * Execute the end-to-end customer journey from pre-sales solutioning through onboarding, adoption, and renewal, building the milestones and frameworks that support value realization * Help define how Figma delivers and measures value for our customers, including success planning, executive engagement, and account health programs * Serve as an executive sponsor for Figma's most strategic customer relationships in Japan, engaging at the C-suite and VP level to unblock challenges and support growth * Bring the voice of Japan's customers into Figma's global product and go-to-market strategy, partnering cross-functionally with Product, Engineering, and GTM leadership * Track the KPIs that connect team activity to business outcomes and use them to drive continuous improvement WE'D LOVE TO HEAR FROM YOU IF YOU HAVE: * 10+ years in customer-facing technical sales roles within SaaS * 6+ years leading Solutions Consulting or Sales Engineering teams * A track record of building and scaling customer-facing teams, from hiring to developing the playbooks that drive consistent outcomes * Demonstrated success partnering with regional Sales leadership on GTM strategy, iterating based on data and insights * Business-level English proficiency WHILE NOT REQUIRED, IT’S AN ADDED PLUS IF YOU ALSO HAVE: * Experience building and leading post-sales teams * Experience with MEDDICC sales qualification framework * Prior experience managing managers * Prior Figma, design or development experience At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.  Examples of accommodations include but are not limited to:  * Holding interviews in an accessible location * Enabling closed captioning on video conferencing * Ensuring all written communication be compatible with screen readers * Changing the mode or format of interviews  To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.

Figma

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a driven Sales Enablement Manager to support our growing sales function in Japan. This role will help shape and scale regional enablement strategy and roadmap, partnering closely with Japan Sales leadership and cross-functional stakeholders to identify market-specific needs and deliver impactful programs. You’ll adapt global onboarding and enablement initiatives for Japan, ensuring they reflect local buyer expectations, sales motions, and cultural nuance. You’ll build practical tools and content that improve seller productivity, strengthen pipeline generation and deal progression, and drive consistent execution across the region. This is a full-time hybrid role based out of our Japan hub. WHAT YOU’LL DO AT FIGMA: * Partner closely with Global Sales Enablement and Japan Sales Leadership to design, build, and execute enablement programs for Japan * Diagnose where reps and managers need the most support across pipeline generation, deal progression, and deal execution * Adapt and regionalize global programs, content, and frameworks for the Japan market, balancing consistency with local relevance * Build repeatable sales motions, processes, playbooks, and manager-facing tools that help the field execute more effectively * Produce, curate, and maintain enablement content and assets that reflect regional priorities and market nuance * Program manage ongoing sales trainings and enablement initiatives across Japan * Facilitate effective in-person and virtual training sessions, workshops, and deal-based enablement * Measure the effectiveness of priority programs and selling motions to identify what is working and where changes are needed WE'D LOVE TO HEAR FROM YOU IF YOU HAVE: * 6+ years of experience in sales enablement, field enablement, sales strategy, product marketing, or similar field-facing GTM roles * Strong program management and prioritization skills, with the ability to scope complex work, break it into clear plans, and execute effectively * Partnered with sales leaders, front-line managers, and cross-functional stakeholders to drive behavior change and improve field execution * Experience supporting complex B2B sales motions and adapting global programs for regional markets - especially Japan * Strong understanding of Japanese buyer expectations, sales cycles, and cultural dynamics, with the ability to translate these into effective enablement strategies WHILE NOT REQUIRED, IT’S AN ADDED PLUS IF YOU ALSO HAVE: * Supported Japan or broader APAC markets * Experience with sales methodologies such as Command of the Message, MEDDICC, or MEDDPICC * Managed both pipeline-generation and in-cycle deal execution motions * Familiarity with manager-led inspection and coaching * Experience with technical or platform products, or experience using Figma At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.  Examples of accommodations include but are not limited to:  * Holding interviews in an accessible location * Enabling closed captioning on video conferencing * Ensuring all written communication be compatible with screen readers * Changing the mode or format of interviews  To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.

Contentsquare

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.   We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.   Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.   Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog. About Our Business in Japan: In April 2022, we established our Japanese subsidiary, led by Country Manager Kenichiro Ina. Since then, we have experienced rapid growth and have become a trusted partner for enterprise companies across various industries. Currently, our team consists of approximately 18 members, playing key roles such as Account Executives (AE), Sales Development Representatives (SDR), Pre-sales, Customer Success Managers (CSM), Marketing, and Partner Sales. Together, we are dedicated to enhancing business efficiency, driving innovation, and supporting digital transformation. We take pride in serving over 60 enterprise customers in Japan, including industry-leading companies such as Sony, Sumitomo Mitsui Card, Casio, Belluna, and SoftBank. These companies leverage our solutions to achieve significant business outcomes and maintain competitiveness in an ever-evolving digital landscape. About the Role: Reporting to the Head of Sales Development APJ, this role is ideal for a motivated individual who can drive new business opportunities while building strong relationships in the Japanese market. You will play a key role in introducing our product to new customers, working closely with internal teams to refine our sales approach. Operating from our Tokyo office, you will help shape our regional sales strategy by deeply understanding customer challenges and demonstrating how our solutions can address them. As a fast-growing company, we seek individuals who take initiative and ownership in expanding our market presence. This is an excellent opportunity for career growth within the organization.