
Newrelic · Tokyo
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers c...
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an
intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex
systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready
to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
Your opportunity
New Relicのソリューションをお客様にお届けするSolutions Consultantを募集しています。テクニカルセールスに熱意を持つコンサルタントやプリセールスエンジニア、あるいはデベロッパーだけどお客様と話す機会が多いという方は大歓迎です。New
Relicには技術的に優秀なエンジニアを優秀なSolutions Consultant に転向させた実績がありますので、セールス寄りの経験が浅く、このポジションへのフィットに心配な方でもご安心ください。オンボードのためのトレーニングも揃っています。
Solutions Consultantの主な業務は、New Relicの営業、Technial Account Manager、 Technical Support Engineerやマーケティングチームなどと共に、クラス最高のNew
Relicソリューションをお客様のビジネスに効果的に活用頂くためのご提案や、素晴らしい機能をきちんと活用して頂くための技術的な支援することです。
当社のSolutions
Consultantとして、さまざまな業界やシステムに対する技術的なサポートをすることで、お客様のビジネスニーズや市場動向を把握することができます。当社の持つSaaSソリューションの販売に関する豊富な知見や、セールスサイクルの全フェーズを理解するとともに、現場のセールスをサポートするSolutions
Consultantを求めています。他のSolutions Consultantや製品チームと協力して、お客様のITインフラストラクチャやソフトウェアアーキテクチャを理解すると共に、お客様のビジネスニーズを解決するソリューションを作成し、New
Relicのソリューションがリアルタイムでこうしたニーズにどのように対応しているかを確認していきます。
What you'll do
This role requires
Bonus points if you have
Please note that visa sponsorship is not available for this position.
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable
bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and
abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and
perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our
mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to
resume@newrelic.com.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model
allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete
employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background
check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with
applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not
accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a
signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing
requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in
any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual
orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or
other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
Ultra Tendency is a global data and AI consultancy with teams across Europe, Asia, and the Americas. As we continue expanding our presence in Japan, we are looking for a Senior Data Engineer – Databricks to join our growing Tokyo team and contribute to the development of scalable data platforms for international clients. n this role, you will work closely with data engineers, data scientists, and architects to design and implement robust data solutions using modern cloud and data technologies. Competitive compensation will be provided in line with the Japanese technology market, based on experience and qualifications. YOUR RESPONSIBILITIES * Design, implement, and maintain scalable data pipelines using the Databricks Lakehouse Platform using technologies such as Apache Spark and Delta Lake. * Develop and optimize batch and streaming data workflows supporting analytics, machine learning, and business intelligence applications. * Collaborate with cross-functional teams to translate business and data requirements into reliable, production-ready data solutions. * Improve performance and cost efficiency of data processing workloads within the Databricks environment. * Support the implementation of best practices for data quality, governance, and security. * Contribute to knowledge sharing within the team and support the development of junior engineers. YOUR EXPERIENCE * Strong experience with Databricks and Apache Spark (PySpark, SQL or Scala). * Experience building data platforms on major cloud providers (AWS, Azure, or GCP). * Solid understanding of distributed data processing, data modeling, and performance optimization. * Experience with CI/CD pipelines and version control tools such as Git. * Familiarity with orchestration frameworks such as Airflow or Databricks Workflows. * Strong communication skills in English and Japanese for collaboration in an international environment. * A collaborative mindset and interest in building reliable, scalable data systems. WHAT WE OFFER * Competitive salary aligned with Japanese market standards. * Hybrid work options, combining office and remote work (candidates must be based in Japan). * The opportunity to collaborate with experienced colleagues in an international engineering environment. * Exposure to large-scale data and AI projects for global organizations. * Professional development opportunities, including certifications and continuous learning resources such as Udemy Business. * Regular feedback cycles and structured performance reviews to support your career development. * A collaborative culture that values knowledge sharing and long-term professional growth. * Team events and opportunities to connect with colleagues globally. Interested? We would be happy to hear from you. Please apply or reach out if you would like to learn more about the role and our team in Japan. ABOUT US Ultra Tendency is an international Data Engineering consultancy specializing in Big Data, Cloud, Streaming, IIoT, and Microservices. Since 2010, we have helped leading organizations—including the European Central Bank, Deutsche Telekom, and Europe’s largest automotive manufacturer—build and operate large-scale, data-driven platforms. With 8 offices across 10 countries and a growing global team, we combine deep technical expertise with a strong commitment to open source. Our consultants actively contribute to projects such as Apache Kafka, Apache NiFi, Terraform, and Ansible, and we are a trusted Databricks partner. At Ultra Tendency, you'll work on challenging projects that push the boundaries of Data and AI while collaborating with talented colleagues in a culture built on learning, knowledge sharing, and mutual support. We evaluate candidates based on skills, experience, and business fit, and welcome applicants from all backgrounds. Data privacy statement: Data Protection for Applicants – Ultra Tendency
ABOUT ULTRA TENDENCY Ultra Tendency is a leading data and AI consultancy helping organizations accelerate digital transformation through modern data platforms, advanced analytics, and AI-driven solutions. As a trusted partner to enterprise customers across Europe, we specialize in delivering cloud-native data architectures and scalable solutions that unlock business value. We are expanding our Databricks practice and are looking for an experienced Senior Databricks Consulting Engineer to work closely with our clients and delivery teams across APJ & EMEA. ---------------------------------------------------------------------------------------------------------------------------------- THE ROLE As a Senior Databricks Consulting Engineer, you will serve as a trusted technical advisor and strategic partner to enterprise customers. You will guide organizations through their data and AI transformation journeys, helping them design, implement, and optimize modern data platforms built on Databricks. You will combine deep technical expertise with strong stakeholder management skills to ensure customers realize measurable value from their Databricks investments. Working alongside client teams, executives, engineers, and Ultra Tendency consultants, you will lead architecture decisions, promote best practices, and drive successful adoption of the Databricks Lakehouse Platform. This is a highly customer-facing role requiring both hands-on technical capability and executive-level communication skills. ---------------------------------------------------------------------------------------------------------------------------------- KEY RESPONSIBILITIES CUSTOMER ADVISORY & ARCHITECTURE * Act as the primary technical advisor for strategic Databricks customers. * Design and review scalable data, analytics, and AI architectures leveraging the Databricks Lakehouse Platform. * Lead architecture workshops, solution design sessions, and technical roadmap discussions. * Translate business requirements into technical solutions and implementation plans. * Advise customers on platform modernization, cloud migration, data governance, and AI initiatives. SOLUTION DELIVERY & OPTIMIZATION * Support the successful implementation and adoption of Databricks solutions. * Review data engineering, analytics, machine learning, and GenAI workloads for scalability, performance, security, and cost optimization. * Identify and resolve technical blockers during customer engagements. * Drive architectural best practices for data pipelines, Lakehouse design, Unity Catalog, governance, and platform operations. TECHNICAL LEADERSHIP * Serve as a subject matter expert on Databricks capabilities and emerging data & AI technologies. * Mentor customer teams and Ultra Tendency consultants on architecture patterns and best practices. * Deliver executive presentations, technical workshops, and enablement sessions. * Contribute to reusable assets, reference architectures, and practice development initiatives. BUSINESS DEVELOPMENT SUPPORT * Partner with sales and account teams during strategic customer engagements. * Support technical discovery, solution positioning, and proposal development. * Provide architecture guidance during pre-sales and proof-of-concept activities. * Identify opportunities for platform expansion and increased customer value. ---------------------------------------------------------------------------------------------------------------------------------- REQUIRED QUALIFICATIONS * 7+ years of experience in data engineering, cloud architecture, analytics, or related fields. * 3+ years working with Databricks in enterprise environments. * Strong expertise in modern data platform architecture and cloud-native solutions. * Hands-on experience designing and implementing Lakehouse architectures. * Strong knowledge of: * Databricks Data Intelligence Platform * Apache Spark * Delta Lake * Unity Catalog * Data Governance & Security * Data Warehousing and Lakehouse Design * ETL/ELT Architectures * Data Modeling * Experience with at least one major cloud platform: * Microsoft Azure (preferred) * AWS * Google Cloud Platform * Proficiency in: * Python * SQL * Spark * Experience engaging with executive stakeholders and technical leadership teams. * Excellent communication and presentation skills in English & Japanese. PREFERRED QUALIFICATIONS * Databricks certifications such as: * Databricks Certified Data Engineer Professional * Databricks Certified Solutions Architect * Databricks Certified Machine Learning Professional * Experience with: * Generative AI and LLM solutions * MLflow * MLOps * Data Governance frameworks * Data Mesh architectures * Real-time and streaming data platforms * Experience in consulting or professional services environments. * Additional language skills in German, Spanish, Portuguese, Korean or Chinese are highly desirable. ---------------------------------------------------------------------------------------------------------------------------------- WHAT SUCCESS LOOKS LIKE * Customers successfully adopt and scale Databricks solutions. * Complex technical challenges are resolved quickly and effectively. * Executive stakeholders view you as a trusted advisor. * Best practices are consistently applied across customer environments. * Customer satisfaction, platform utilization, and business outcomes improve measurably. ---------------------------------------------------------------------------------------------------------------------------------- WHY JOIN ULTRA TENDENCY? * Work with leading enterprise customers across APJ & EMEA. * Be part of a rapidly growing Data & AI consultancy. * Access to cutting-edge technologies in Data Engineering, Analytics, AI, and GenAI. * Opportunity to shape and expand Ultra Tendency's Databricks practice. * Continuous learning and certification support. * Flexible and remote-friendly working environment. * Competitive compensation package. * Collaborative, entrepreneurial, and international culture. ---------------------------------------------------------------------------------------------------------------------------------- ELIGIBILITY Applicants must currently reside in Japan and possess the legal right to work in the country. Unfortunately, we are unable to provide relocation assistance or visa sponsorship for this position. ABOUT US Ultra Tendency is an international Data Engineering consultancy specializing in Big Data, Cloud, Streaming, IIoT, and Microservices. Since 2010, we have helped leading organizations—including the European Central Bank, Deutsche Telekom, and Europe’s largest automotive manufacturer—build and operate large-scale, data-driven platforms. With 8 offices across 10 countries and a growing global team, we combine deep technical expertise with a strong commitment to open source. Our consultants actively contribute to projects such as Apache Kafka, Apache NiFi, Terraform, and Ansible, and we are a trusted Databricks partner. At Ultra Tendency, you'll work on challenging projects that push the boundaries of Data and AI while collaborating with talented colleagues in a culture built on learning, knowledge sharing, and mutual support. We evaluate candidates based on skills, experience, and business fit, and welcome applicants from all backgrounds. Data privacy statement: Data Protection for Applicants – Ultra Tendency
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relicでは現在、当社の成長を支える中核メンバーとして、シニアテクニカルサクセスマネージャー(Sr Technical Success Manager)を募集しています。SREやソフトウエア開発エンジニア、インフラエンジニアなど複数のエンジニアリングロールの方々と日々ディスカッションをしていたり、統括するCTOやテックリードの方々と技術的なコミュニケーションを行う機会が多い方は大歓迎です。サービス開発/運用を実際に行っているメンバーが多く、現場での経験がすぐに役立つロールのため、社外の接客の経験が浅い場合でもご安心ください。オンボードのためのトレーニングも揃っています。 Technical Success Managerの主な業務は、New Relicの営業、Solutions Consultant、 Technical Support Engineerやマーケティングチームなどと共に、クラス最高のNew Relicソリューションをお客様のビジネスに効果的にご利用いただくためのご契約後の活用促進や業務改善の支援を行うことです。また、既存のお客様の活用状況を分析し、様々な社員がデータドリブンで動けるた、めの環境整備も行っています。 当社のTechnical Success Managerとして、さまざまな業界やシステムに対する技術的なサポートをすることで、多種の技術やお客様のビジネスニーズ、市場動向を把握することができます。ご契約後のお客様の成長を助けながら信頼関係を築き、お客様の成功とビジネス業績の改善を好循環で回していくというカスタマーサクセスの本質を体現するエキサイティングなキャリアを築くことが可能です。当社には、これまでの活動を通じて培われた豊富な成功実績とノウハウがあります。お客様と密接に関わりながら、共に目標を追求することに情熱をお持ちの方のご応募を、心よりお待ちしております。 What you'll do * お客様のオンボーディング、ユーザー環境への適用、そして継続的な利用を確実なものとし、お客様を成功へ導きます。 * New Relic の製品とサービスの全ての面で技術的なリーダーシップを発揮します * New Relic を利用したリアルタイムパフォーマンスの問題解決をできるようにお客様のトレーニングを支援します * お客様の状況を見ながらサービス解約のリスクを特定し、そのリスクを排除するために積極的に取り組みます * 他の Technical Support Engineer や Solution Consultant, Sales などと連携してお客様の問題を迅速に解決します * お客様の声を拾い、New Relic がより良いサービスを提供するために内部にフィードバックを伝えます * 特定の業務ドメインのスペシャリストとして業界固有の課題においてチームメンバーを牽引し、個人およびチームの潜在能力の追求と拡大を促進します。計画的な能力開発を提供し、全員が最高の仕事ができる機会を確保します。 This role requires * アプリケーションを業務で設計・開発した経験がある(バックエンド and/or フロントエンド) * AWS、Azure、GCPなどのパブリッククラウドサービスを利用したシステム構築を業務で経験したことがある * 本番等で稼働するシステムのトラブルシュートを業務でしたことがあり、問題検知から恒久対応までのトラブル管理全般を行ったことがある * 顧客または社内の他部門のステークホルダーに対して提案・折衝したことがある * 7 年以上の IT プロフェッショナルサービス、SaaS ベンダーもしくは Customer Success に関連する経験があることが望ましい * 大規模で複雑なお客様支援を成功に導き、顧客満足度を高めた経験 • Web/Mobile アプリケーションの開発やアーキテクチャに関する理解 • 技術的な概念や機能をビジネスニーズに適応させる能力 • お客様のビジネスの成功に興味を持ち、迅速にキャッチアップする • AWS、Azure、Cloud Foundry などのクラウドプラットフォームの経験がある 方は優遇 * 3年以上にわたり、人やチームを率いて成功を収め、応答性の高いソフトウェアサポートの運用を成功させてきた経験がある。 * 顧客体験の重要性を明確に説明でき、ビジネスニーズと技術的な詳細の間のギャップを埋めながら、より良い結果を得るために他者を巻き込むことができる。 * コミュニケーション能力、人事管理能力、コーチング能力を実証できる。 * データの収集、分析、解釈能力に加え、問題の特定、定義、解決に対する情熱を持っていること。 Bonus points if you have * 複数人から構成される何らかのプロジェクトをリードした経験がある * イベント登壇やセミナー講師など対外的に発表した経験がある * 社内外でのエンジニアに対する技術的なコーチング/能力開発を行った経験がある * 英語での読み書きができる、英語のコミュニケーションができるとなお良い Please note that visa sponsorship is not available for this position. #LI-RT #LI-Hybrid Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy