Sr. Solutions Architect (Lakebase)

Sr. Solutions Architect (Utilities/Energy)

Databricks

REQ ID: FEQ327R203 Location: Tokyo, Japan At Databricks, our core values are at the heart of everything we do; a culture of proactiveness and a customer-centric mindset guide us to build a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement.  You will be an essential part of this mission, using your technical expertise to demonstrate how our Data Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team that values innovation and creativity, using your skills to create customised solutions to help our customers achieve their goals and guide their businesses forward.  You will engage with our largest and most complex customers across the region to advise them on adopting the Databricks Data Intelligence Platform, in collaboration with a world-class, cross-functional team of Solutions Architects, Account Executives, and technology Specialists. You will work closely with a small group of customers and their account teams to help them respond to key business opportunities and challenges. Join us in our quest to change how people work with data and make a better world! The impact you will have:  * Engage with some of Databricks’ most complex customers to help them achieve their unified platform goals. * Develop and execute customer engagement strategies in partnership with the Account Executives and Solutions Architects in your designated accounts. * You will coach core account teams and peers on positioning, adoption strategies and execution to achieve your outcomes in a defined timeline. * You will influence stakeholders at all levels through complex engagements with the wider cloud ecosystem and 3rd-party applications, ensuring they are excited about the Databricks vision and solution strategy. * Be a 'champion’ for both customers and colleagues, operating as an expert solution architect and trusted advisor for significant data analytics architecture, design, and adoption of the Databricks Lakehouse platform. * Contribute to Databricks' technical community engagement by developing customer-facing collateral and leading workshops, seminars, and meet-ups. * Opportunity to continue your development in one of four tracks - technical specialisation, industry vertical thought leadership, strategic customer vision, and people management. What we look for: * Know how to engage in complex customer interactions and sales lifecycle in a technical pre-sales capacity. * You will have a technical background in Data Engineering or Data Warehousing (DWH) or a Machine Learning/AI background  * You will be working with our Utilities customers, focusing on establishing the Databricks Data Intelligence Platform as their platform of choice. * You will have a builder mindset, you instinctively prototype, create demos, and craft tailored solutions rather than relying only on slide decks. You turn customer challenges into hands-on proof points that accelerate confidence. * You will enjoy a high degree of autonomy and thrive in working with ambiguous requirements and challenging customer environments. * Ability to influence influential decision-makers and C-level executives through developing relationships and orchestrating teams to achieve long-term success for customers. * Prior experience with coding in a core programming language (i.e., Python or SQL) and willingness to learn a base level of Spark. * Hands-on expertise with complex proofs-of-concept and public cloud platform(s) across AWS, Azure and Google. * Know how to provide technical solutions for specialised customer needs and navigate a competitive landscape. * Nice to have: Databricks Certification * Up to 30-40% travel to Tokyo offices and customer sites * Business professional fluency in Japanese is required. * Business-level English proficiency is a plus. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Senior Technical Success Manager

Newrelic

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relicでは現在、当社の成長を支える中核メンバーとして、シニアテクニカルサクセスマネージャー（Sr Technical Success Manager）を募集しています。SREやソフトウエア開発エンジニア、インフラエンジニアなど複数のエンジニアリングロールの方々と日々ディスカッションをしていたり、統括するCTOやテックリードの方々と技術的なコミュニケーションを行う機会が多い方は大歓迎です。サービス開発/運用を実際に行っているメンバーが多く、現場での経験がすぐに役立つロールのため、社外の接客の経験が浅い場合でもご安心ください。オンボードのためのトレーニングも揃っています。 Technical Success Managerの主な業務は、New Relicの営業、Solutions Consultant、 Technical Support Engineerやマーケティングチームなどと共に、クラス最高のNew Relicソリューションをお客様のビジネスに効果的にご利用いただくためのご契約後の活用促進や業務改善の支援を行うことです。また、既存のお客様の活用状況を分析し、様々な社員がデータドリブンで動けるた、めの環境整備も行っています。 当社のTechnical Success Managerとして、さまざまな業界やシステムに対する技術的なサポートをすることで、多種の技術やお客様のビジネスニーズ、市場動向を把握することができます。ご契約後のお客様の成長を助けながら信頼関係を築き、お客様の成功とビジネス業績の改善を好循環で回していくというカスタマーサクセスの本質を体現するエキサイティングなキャリアを築くことが可能です。当社には、これまでの活動を通じて培われた豊富な成功実績とノウハウがあります。お客様と密接に関わりながら、共に目標を追求することに情熱をお持ちの方のご応募を、心よりお待ちしております。 What you'll do * お客様のオンボーディング、ユーザー環境への適用、そして継続的な利用を確実なものとし、お客様を成功へ導きます。 * New Relic の製品とサービスの全ての面で技術的なリーダーシップを発揮します * New Relic を利用したリアルタイムパフォーマンスの問題解決をできるようにお客様のトレーニングを支援します * お客様の状況を見ながらサービス解約のリスクを特定し、そのリスクを排除するために積極的に取り組みます * 他の Technical Support Engineer や Solution Consultant, Sales などと連携してお客様の問題を迅速に解決します * お客様の声を拾い、New Relic がより良いサービスを提供するために内部にフィードバックを伝えます * 特定の業務ドメインのスペシャリストとして業界固有の課題においてチームメンバーを牽引し、個人およびチームの潜在能力の追求と拡大を促進します。計画的な能力開発を提供し、全員が最高の仕事ができる機会を確保します。   This role requires * アプリケーションを業務で設計・開発した経験がある（バックエンド and/or フロントエンド） * AWS、Azure、GCPなどのパブリッククラウドサービスを利用したシステム構築を業務で経験したことがある * 本番等で稼働するシステムのトラブルシュートを業務でしたことがあり、問題検知から恒久対応までのトラブル管理全般を行ったことがある * 顧客または社内の他部門のステークホルダーに対して提案・折衝したことがある * 7 年以上の IT プロフェッショナルサービス、SaaS ベンダーもしくは Customer Success に関連する経験があることが望ましい * 大規模で複雑なお客様支援を成功に導き、顧客満足度を高めた経験 • Web/Mobile アプリケーションの開発やアーキテクチャに関する理解 • 技術的な概念や機能をビジネスニーズに適応させる能力 • お客様のビジネスの成功に興味を持ち、迅速にキャッチアップする • AWS、Azure、Cloud Foundry などのクラウドプラットフォームの経験がある 方は優遇 * 3年以上にわたり、人やチームを率いて成功を収め、応答性の高いソフトウェアサポートの運用を成功させてきた経験がある。 * 顧客体験の重要性を明確に説明でき、ビジネスニーズと技術的な詳細の間のギャップを埋めながら、より良い結果を得るために他者を巻き込むことができる。 * コミュニケーション能力、人事管理能力、コーチング能力を実証できる。 * データの収集、分析、解釈能力に加え、問題の特定、定義、解決に対する情熱を持っていること。 Bonus points if you have * 複数人から構成される何らかのプロジェクトをリードした経験がある * イベント登壇やセミナー講師など対外的に発表した経験がある * 社内外でのエンジニアに対する技術的なコーチング/能力開発を行った経験がある * 英語での読み書きができる、英語のコミュニケーションができるとなお良い Please note that visa sponsorship is not available for this position. #LI-RT #LI-Hybrid   Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.  If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.  Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

Senior Software Engineer- Tokyo

Databricks

P-1502   At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. As a Sr. Software Engineer on the AI OSS Ecosystem Team, you will play a key role in building and maintaining our open-source AI/ML platforms to enable users to train, deploy and monitor models and GenAI agents at scale. Additionally, you will collaborate with the larger AI/ML community to contribute to open-source projects and advance AIOps capabilities in the industry. THE IMPACT YOU'LL HAVE: * Design and implement platform capabilities to support the AI/ML development and productionization lifecycle including training, evaluation, deployment, monitoring, and management of models and agents * Design and implement platform integrations with various frameworks in the AI/ML ecosystem * Collaborate with the AI/ML community across the world to advance the state-of-the-art in AIOps. * Ensure the latest AI/ML tooling advancements are available to Databricks’ customers, thereby enabling organizations around the world to get more value from their data. * Mentor and guide junior engineers on the team by helping with project planning, technical decisions, and code and document review. WHAT WE LOOK FOR: * BS (or higher) in Computer Science, or a related field * 5+ years of hands-on experience in building production systems using at least one of the following programming languages: Python (Preferred), Scala and Java. * Experience building and maintaining software tools and frameworks for AI/ML, ideally in an open-source environment. * Familiarity with AI/ML and AIOps concepts and technologies, such as model training, deployment, and monitoring. * [Preferred] Deep understanding and experience in working with agent frameworks such as LangChain, LlamaIndex, DSPy, or other similar projects. * [Preferred] Significant contributions to open-source projects in the AI/ML domain, such as SparkML, TensorFlow, PyTorch, MLflow, or other similar projects. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.