Growth Hacker (AI First) UK, Europe Based

Hongfa Europe

IHRE ROLLE * Define the strategy to develop and improve the business inside the territory according to the general strategy of Hongfa group and Hongfa Europe  * Support and coach team members in all activities which lead to growth of market share  * Engage and drive Hongfa organization to support and respond in time with the quality level on customers’ expectation (e.g. quotation, logistic, application engineering, quality…)  * Take charge of a number of strategic, decisive or representative accounts in defined industries in his territory in alignment with Hongfa global strategy, including but not limited to account strategy, account planning and relationship management  * Detect and realize new opportunities/ projects in close cooperation with Application engineers and other team members in order to promote Hongfa products accordingly  * Continuously build up the good trustful relationship between the customer and Hongfa  * Travel on a regular basis to the customers, fairs, factory and other necessary meetings IHR STÄRKEN * Key Coustomer Management  * Leadership potential is required and management experience is surely a plus  * Any international work experience is very welcome * Intercultural skills  * Presentation skills  * Ability to manage the whole selling process, consisting of engagement at all levels, from engineering & technical teams to senior management  * Other language skills would be an advantage  * Natural leader by personality  * Good negotuatuin skills  * Strong communicator  * Team player  * Excellent interpersonal skills  * Enthusiastic * High level of energy * Dynamic and self driven * Ability to set and achieve goals

Flo Health

500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating. Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down. With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better. The job Flo's growth has been rapid and intentional. From a few hundred employees to a global team of 500+, we've scaled by building high-performing, empowered teams. As we continue to evolve, we're hiring a strategic, commercially sharp, and hands-on HR Business Partner to partner across our business functions. You will work directly with senior leadership, helping shape capability, structure, and performance so that teams can move faster, prioritise smarter, and scale sustainably. This role is not about policy administration, it's about driving organisational performance. HOW WE THINK ABOUT HRBP AT FLO Our HRBPs are business partners first, functional specialists second. We operate as a tight, high-performing team and consider ourselves interchangeable and function-agnostic. You will be embedded in a function, but your remit is to solve business problems, not to stay confined to one area. We also move where the business needs us most. That means: * Deeply understanding business strategy, not just People processes * Being able to step into different departments if priorities shift * Sharing knowledge across the HRBP team to raise collective impact * Thinking enterprise-wide, not in silos We expect our HRBPs to operate at company level, even when embedded in a function. THE ROLE As HRBP, you will operate as a true strategic partner and embedded consultant, balancing long-term organisational design with fast, high-quality execution. You will: * Align People strategy with company business strategy and roadmap delivery * Enable faster decision-making through strong org design and clear accountability * Build capability in leadership and craft * Anticipate organisational risks before they slow delivery * Drive and implement end-to-end People initiatives * Use data to influence decisions and measure impact You will move between executive-level strategic conversations and hands-on operational delivery seamlessly. WHAT YOU’LL DELIVER 1. STRATEGIC PARTNERSHIP WITH LEADERSHIP * Partner closely with C-level and senior leadership on structure, capability and succession * Translate business strategy into workforce plans and talent priorities * Challenge leadership thinking using data, insight, and strong business acumen * Contribute meaningfully to strategic discussions, not just People topics 2. ORGANISATIONAL EFFECTIVENESS & SPEED * Design and evolve org structures that improve clarity, ownership, and delivery velocity * Identify capability gaps that slow execution and build targeted interventions * Strengthen performance management and accountability standards * Support headcount planning and budget forecasting with Talent Acquisition and Finance 3. HANDS-ON EXECUTION EXCELLENCE * Lead compensation, promotions and salary review processes * Manage all Employee Relations cases across jurisdictions * Drive performance improvement and succession planning * Implement career development frameworks * Ensure People initiatives are delivered on time and with measurable outcome 4. LEADERSHIP & CAPABILITY ACCELERATION * Coach Product leaders and managers to raise performance standards * Develop frameworks to improve feedback culture and decision-making quality * Drive management upskilling using practical tools and applied learning * Strengthen leadership bench strength across Product 5. DATA-DRIVEN IMPACT * Use engagement, performance, retention and productivity data to shape decisions * Measure effectiveness and ROI of People initiatives * Present insights in clear, executive-ready formats * Drive evidence-based intervention Your Experience Must have: * Strong HR Business Partnering experience in fast-paced environments * Experience partnering with large, complex teams (100+ headcount) * Background in consumer technology businesses (ideally app-based) * Proven ability to connect People strategy to business delivery outcomes * Demonstrated experience in: * Organisational design * Compensation and total reward strategy * Performance and talent management * Career progression frameworks * Employee relations across jurisdictions (EU & UK) * DEI initiatives * Strong commercial acumen and ability to challenge senior stakeholders * Experience operating credibly at Exec and senior leadership level * Strong change management and project delivery skills * Advanced use of HR analytics to inform strategic decisions Nice to have: * Experience in scaling tech companies (Series B+) * Experience in globally distributed, multicultural environments * Exposure to high-growth, product-driven organisations WHAT SUCCESS LOOKS LIKE You will be measured on: * Business organisation delivery enablement and capability growth * Effective execution of people calendar initiatives * Improvements in engagement and retention * Increased manager capability and leadership maturity * High-quality, timely execution of People initiatives * Strong feedback from leadership stakeholders * Proactive, compliant management of ER matters WHO YOU ARE * Strategic but pragmatic * Fast-moving and outcome-focused * Commercially minded * Comfortable challenging senior stakeholders * Data-driven and analytical * Calm in ambiguity * Hands-on and execution-oriented * Enterprise-minded and adaptable across functions * Highly flexible, able to shift priorities as business needs evolve quickly * Skilled at building trusted relationships across very different stakeholder groups — from individual contributors to Exec level — adjusting your style to influence effectively in each context. #LI-JC1#LI-Hybrid How we work We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar. You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it.  What you'll get We support impact with meaningful reward. Here’s what that looks like: * Competitive salary and annual reviews * Opportunity to participate in Flo’s performance incentive scheme * Paid holiday, sick leave, and female health leave * Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents * Accelerated professional growth through world-changing work and learning support * In-person collaboration and work in a hybrid model, with 3 days per week spent in the office * 5-week fully paid sabbatical at 5-year Floversary * Flo Premium for friends & family, plus more health, pension and wellbeing perks Diversity, equity and inclusion Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our privacy notice for job applicants.

Infinite Lambda

The Account Manager (AM) is a key client partner and collaborative leader within Infinite Lambda. Responsible for owning and growing accounts, AMs play a crucial role in ensuring successful delivery, maintaining client satisfaction, and driving commercial outcomes. While AMs are expected to operate independently, they collaborate closely with delivery teams and seek support from Senior Account Managers when needed. This role belongs to the Account Management Department, part of the broader Customer Success Division. AMs work cross-functionally with Engineering Excellence and Delivery Excellence teams, ensuring alignment between client goals and internal execution. This role does not include direct reports but requires strong leadership through influence. You will collaborate with engineers, architects, analysts, project managers, and commercial teams to deliver measurable client outcomes and drive revenue growth. KEY OBJECTIVES * Drive sustainable, forecastable growth: Secure new business opportunities from assigned accounts, retain clients, and ensure their satisfaction through exceptional delivery. * Build enduring partnerships: Establish yourself as a trusted partner to clients, ensuring long-term collaboration and profitability. You lead by example and foster a culture based on trust, empowerment, and excellence with your accounts and the teams you work with.   DETAILED RESPONSIBILITIES CLIENT RELATIONSHIP MANAGEMENT * Develop and nurture strong relationships with assigned clients, serving as the main point of contact and advocate for their needs; * Understand each client’s business objectives, challenges, and strategic goals to deliver tailored solutions that align with their vision; * Proactively establish Infinite Lambda as a trusted partner, consistently delivering tangible value and maintain client engagement ; * Facilitate regular check-ins, quarterly business reviews, and strategic planning sessions to ensure alignment and promote long-term partnerships. * Act as a cultural ambassador, fostering trust-based relationships that reflect Infinite Lambda’s values and create a positive, lasting experience for both clients and colleagues; * Champion sustainable growth by aligning client success with long-term partnership and responsible use of data and AI technology. REVENUE GROWTH & ACCOUNT DEVELOPMENT * Identify upselling and cross-selling opportunities within client environments; * Drive renewals and contract discussions, with support from commercial leadership as needed; * Drive financial performance by meeting revenue targets, securing competitive pricing, and maintaining consistent growth in gross margins and profitability; * Proactively manage opportunity pipelines, converting opportunities into measurable revenue. STRATEGIC ACCOUNT PLANNING * Define and implement account strategies in line with the direction provided by the Chief Customer Success Officer (CCO); * Collaborate with sales, marketing, and delivery teams to develop comprehensive account strategies that leverage Infinite Lambda’s offerings and expertise; * Analyse client industries, competitors, and market trends to identify growth opportunities and mitigate risks; * Contribute insights to product and service development based on client feedback and market needs.   SALES HANDOVER & ONBOARDING * Take ownership of new accounts after contract signature; * Lead smooth client onboarding processes in coordination with delivery and sales.   COLLABORATION & INTERNAL ALIGNMENT * Coordinate with project teams to ensure alignment on client deliverables, project timelines, and resource allocation; * Work closely with project teams to identify opportunities for innovation or new initiatives within accounts; * Act as the primary escalation point for client-related issues, ensuring swift and effective resolution while preserving relationships; * Provide regular updates and insights to internal stakeholders, ensuring company-wide visibility on account health and performance. OPERATIONAL EXCELLENCE * Maintain high standards across account efficiency, revenue performance, and client experience; * Track KPIs: revenue growth, NPS, forecast accuracy, GSS/FSS; * Produce at least two domain-relevant artefacts per year (e.g. case studies, blogs, market insights).   COMPENSATION AND PERFORMANCE TARGETS The compensation for the Account Manager role is composed of a base salary and a variable component tied directly to performance. The variable portion is determined by success in three key performance indicators (KPIs): * Financial Accuracy & Stability: Ensuring accounts are managed with precision, budgets are adhered to, and financial processes are stable and reliable; * Net Promoter Score (NPS): Driving client satisfaction and advocacy, as measured by their likelihood to recommend our services; * Account Revenue Growth and Sustain: Strategically fostering account growth through innovative solutions and long-term revenue stability. This structure aligns rewards with results, ensuring performance excellence is recognised and incentivised.   MEASUREMENT METRICS The success of the Account Manager role is evaluated based on the following categories:   CLIENT SATISFACTION * Client Feedback (NPS): Track satisfaction trends quarterly, ensuring consistent improvement from the baseline; * Referrals & Testimonials: Secure at least one public recommendation or referral per client. REVENUE GROWTH * Upselling/Cross-selling Revenue * Revenue Target Achievement * Gross Margin * Growth and Sustain Score (GSS) * Financial Stability Score (FSS) ACTIVITY & PRODUCTIVITY * Client Interactions: Maintain consistent touchpoints through regular meetings and planning sessions. * Forecast Accuracy: Minimise the variance between initial forecasts and actual revenue.   QUALIFICATIONS AND SKILLS * Proven extensive experience in account management, client relationship development, and revenue growth; * Strong ability to build inclusive, trusted relationships with business and operational stakeholders, grow toward engaging executive leadership, and create positive experiences; * Strong consultative skills, with the ability to identify and address client needs proactively; * Excellent problem-solving skills with a results-driven mindset; * Outstanding communication, negotiation, and presentation skills; * Proficiency in analysing financial metrics and delivering data-driven insights; * Demonstrated ability to manage multi-year accounts in a dynamic environment; * High level of autonomy and capability to work with minimal oversight while delivering measurable results; * Exceptional collaboration and alignment skills, ensuring seamless interaction between clients and internal teams; * Commitment to supporting sustainable growth. ▶ ▶ Submit your CV in English in PDF. ▶ ▶ Mind that as we are an international team, internal communication is in English. ▶ ▶ To ensure legislative compliance, applicants may be asked to provide up-to-date proof of a clean criminal record. Examples of said proof include extract n°3 of the Criminal Record (France), Büntetlen előélet (Hungary), Disclosure and Barring Service (DBS) check (UK), an extract from the Criminal Register (Slovakia), or a country-specific equivalent. Providing proof of a clean criminal record is the final step in the hiring process and will only be requested should the applicant accept an offer from Infinite Lambda.   Infinite Lambda is an equal opportunity employer. Our inclusive culture celebrates diversity and treats everyone with dignity and respect. Accordingly, our selection process will never discriminate against applicants on the grounds of any characteristics, such as disability, age, gender, sexual orientation, family status, race, faith or other.