
Ultragenyx Pharmaceutical · United States - Remote
Why Join Us? Be a hero for our rare disease patients At Ultragenyx, we fundamentally believe that taking real impactful action to care for the needs of pati...
Why Join Us?
Be a hero for our rare disease patients
At Ultragenyx, we fundamentally believe that taking real impactful action to care for the needs of patients and our people is
always the right thing to do. To achieve this goal, our vision is to lead the future of rare disease medicine. For us, this means
going where other biopharma companies won’t go – challenging the status quo and creating a new model that advances our field so
more patients and caregivers can benefit from life-changing treatments. We do this by following the science, applying a novel
rapid development approach, making innovative medicines at fair and reasonable prices, and creating a collaborative ecosystem to
reach patients in ways that are most meaningful for them.
Our commitment and care for patients extends to our people, so culture is an essential cornerstone for Ultragenyx. We remain
continuously focused on creating a supportive and inclusive environment of profound learning and growth – so employees can thrive
in all areas of their lives, in and outside of work. Ultimately, we want to be an organization where we would be proud for our
family, friends and children to work.
If you want to have a meaningful impact, do the best work of your career, and grow a lot, both professionally and personally, come
join our team.
ultrainnovative – Tackle rare and dynamic challenges
The Senior Manager, Corporate Communications, will play a critical role in shaping and executing the company’s global
communications strategy at a pivotal stage of growth, including support of two gene therapy launches and market-shaping activities
around a highly anticipated Phase 3 program.
Reporting to the Vice President, Corporate Communications, this role is responsible for supporting the development and execution
of integrated communications plans that enhance corporate reputation, support product commercialization, and communicate clinical
and regulatory milestones. The position maintains key cross-functional partnerships to help maintain a consistent corporate
narrative across all channels and stakeholders -- including media, investors, employees, advocates, patients and clinicians,
policymakers, and payers.
The ideal candidate brings experience in biotechnology or pharmaceutical communications, strong storytelling capabilities, and
keen attention to detail.
Remote: Officially documented as working full-time from home, with travel to Ultragenyx's offices or other locations on occasion
as needed.
1. Support company reputation via the pull-through of the company’s corporate narrative across external channels.
2. Drive and execute external communication plans related to key milestones including product launches, lifecycle milestones,
clinical trial readouts, and regulatory approvals. Manage and maintain communications cascades to ensure seamless
collaboration across functions timed to key milestones.
3. Support development of a wide range of materials including press releases, key messages, Q&A, media pitches and briefing
documents, op-eds, blog posts, and social media content; and liaise with subject matter experts and legal/compliance reviewers
to obtain necessary input and review.
4. Collaborate with cross-functional stakeholders (Patient Advocacy, Commercial, Clinical, Medical Affairs, Regulatory, Investor
Relations, Government Affairs, Internal Communications) on materials and stakeholder engagement plans to ensure alignment and
message consistency.
5. With agency support, manage a monitoring program across traditional and social media to ensure organizational awareness of key
external developments impacting the biopharmaceutical industry, rare disease policy and scientific advancements, and the
patient communities we serve.
6. Manage Veeva submission and review process for materials as required.
7. Represent Corporate Communications in cross-functional forums to provide strategic insights and capture action items.
8. Contribute to digital communications strategies across corporate website, social media, and other online platforms.
1. Bachelor’s degree preferred and 8 + years of experience in corporate communications, preferably within biotechnology,
pharmaceuticals, or healthcare plus.
2. Strong understanding of the biotech/pharmaceutical landscape, including regulatory and clinical development processes, with
experience supporting milestone-based communications around product launches, pipeline advancement, and data readouts.
3. Exceptional writing and storytelling skills with the ability to distill complex science into clear, compelling messaging.
4. Strong project management skills with the ability to manage multiple priorities in a fast-paced environment.
5. High level of judgment, professionalism, and ability to work on confidential/ sensitive matters.
6. Collaborative mindset with experience influencing cross-functional teams and senior stakeholders.
7. Results-oriented with a focus on measurable communication outcomes.
#LI-CS1, #LI-Remote
The typical annual salary range for this full-time position is listed below. This range reflects the characteristics of the job,
such as required skills and qualifications and is based on the office location noted in this job posting. The range may also be
adjusted based on applicant's geographic location.
This position is eligible for annual bonus and equity incentives. Actual individual pay is determined by demonstrated experience
and internal equity alignment.
Pay Range
Full Time employees across the globe enjoy a range of benefits, including, but not limited to:
Ultragenyx Pharmaceutical is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion,
gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital and veteran status, and
any other status or classification protected by applicable federal, state, and/or local laws. Reasonable accommodation will be
provided for all protected statuses or classifications protected by applicable law, including individuals with disabilities,
disabled veterans, for pregnancy, childbirth, and related medical conditions, and based on sincerely held religious beliefs.
Applicants can request an accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this
application, or in any part of the recruitment process, you may contact Talent Acquisition by emailing us at
talentacquisition@ultragenyx.com [talentacquisition@ultragenyx.com].
See our CCPA Employee and Applicant Privacy Notice [https://www.ultragenyx.com/CCPA-Notice/].
See our Privacy Policy [https://www.ultragenyx.com/privacy-policy/].
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
An employer who violates this law shall be subject to criminal penalties and civil liability.
Note to External Recruiters: All candidate activity and open positions are managed strictly through our Human Resources
Department. Our Human Resources Department kindly requests that recruiters not contact employees/hiring managers directly in an
attempt to solicit business and present candidates. Please note that failure to comply with this request will be a factor in
determining a professional relationship with our organization. Submission of unsolicited resumes prior to an agreement set in
place between the Human Resources Department and the recruiting agency will not create any implied obligation. Inquiries on
developing a recruiting relationship with us, may be directed to: talentacquisition@ultragenyx.com
Cardiac Group Education Instructor Job Title: Cardiac Group Education Instructor Classification: Part Time/1099 Contractor Work Structure: Fully Remote Shift: 9am-2pm ET Sat OR Sun; 10am-4pm ET Wed/Fri Team: Clinical Operations Reporting to: Senior Manager, Cardiac Rehab Location: United States Compensation: $30 per completed 60-min group education session About Us: One in three people die of heart disease - it's time to change that. We're redesigning heart health from the ground up so that everyone can live fuller lives. Our team consists of mission-driven clinicians, engineers, and professionals attacking a problem using evidence-based research and guidelines for cardiovascular rehabilitation. We’re working to deliver exercise and wellness for the older adult cardiovascular disease using telemedicine. We are dedicated to delivering exceptional services that enhance the lives of our patients. Position Overview: We are seeking a Cardiac Rehabilitation Group Educator to lead engaging virtual education sessions for patients participating in our cardiac rehabilitation program. This role is responsible for delivering structured educational classes focused on heart health, lifestyle changes, and recovery after cardiac events. The ideal candidate has a clinical or health education background, experience teaching or presenting to groups, and the ability to create an interactive and supportive learning environment for patients with varying learning styles. Key Responsibilities: * Facilitate virtual cardiac rehabilitation education classes for patients enrolled in the program. * Deliver structured education on topics including: * Heart disease and recovery * Risk factor management * Nutrition and heart-healthy lifestyle habits * Stress management * Exercise and physical activity * Medication adherence * Engage patients in interactive discussions and encourage participation during classes. * Adapt teaching approaches to accommodate different learning styles and patient needs. * Incorporate light guided stretches or simple exercises when appropriate to reinforce educational concepts. * Create a supportive and inclusive learning environment that encourages patient engagement and questions. * Monitor class participation and patient engagement. * Communicate any patient concerns or questions to the care team as needed. * Maintain professionalism and follow program guidelines for virtual class facilitation. Qualifications: REQUIRED QUALIFICATIONS * Experience teaching, facilitating, or presenting clinical educational content to groups * Strong communication and presentation skills * Comfortable speaking to and engaging groups in a virtual environment * Ability to explain health concepts in clear, patient-friendly language * Comfortable leading light stretches or basic exercises during education sessions * Ability to engage patients with different learning styles PREFERRED QUALIFICATIONS * Background in one of the following fields: * Exercise Physiology * Cardiac Rehabilitation * Nursing * Health Coaching * Nutrition / Dietetics * Health Education * Kinesiology * Experience working with cardiac patients or chronic disease populations * Familiarity with cardiac rehabilitation or preventive health programs * Experience teaching virtual or online classes Skills and Competencies: Successful candidates will demonstrate: * Excellent public speaking and teaching ability * Strong patient engagement skills * Ability to simplify complex medical concepts * Comfort leading interactive group discussions * Ability to guide simple stretches or exercises safely * Strong virtual communication skills Ideal Candidate The ideal candidate is someone who enjoys teaching, motivating patients, and creating engaging learning experiences while helping individuals improve their heart health and recovery after cardiac events. *Note: This is a 1099 contractor position
ABOUT ROADRUNNER At RoadRunner, our daily motivation is to accelerate the road to Zero Waste™ while delivering maximum value for our customers and communities through efficient, scalable, and sustainable waste operations. Our team cares deeply about each other and our planet, and we are dedicated to leveraging technology and innovation to modernize a vital industry with integrity, expertise, and a passion for creating a future where waste is a problem of the past™. Technology, artificial intelligence, and data‑driven strategies are the backbone of our team of waste experts, enabling us to deliver streamlined, cost‑effective, and sustainable waste and recycling services. Since RoadRunner’s founding in 2014, we’ve helped thousands of customer locations nationwide achieve an average of 10–20% savings on their monthly waste bills while improving recycling efficiency. We’re proud that RoadRunner’s industry‑leading model and people‑first culture have been recognized by the 2023 SEAL Business Sustainability Awards, Pittsburgh Business Times’ Best Places to Work (2025), and Pittsburgh Inno’s 2022 Fire Awards. Our Glassdoor reviews are fantastic (3.3/5 on 311 reviews), our CEO’s approval rating is 71%, and 65% of our reviewers would recommend working here. Our Indeed ratings have consistently improved as we’ve been expanding our teams (3.5/5 on 85 reviews) and we now have over 14K followers on LinkedIn. ***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa. Compensation & Benefits: * Pay Rate: $28.85 per hour ($60k annual) (Non-exempt / Full-Time) * On Target Annual Commission (OTAC): $37k (Uncapped) * Working Hours: 8:30 am – 5:30 pm EST with a 1-hour lunch * Travel Required: <5% Job Summary: At RoadRunner, we’re not just managing waste—we’re transforming how businesses think about sustainability. As an Enterprise Sales Development Representative (SDR), you’ll be the driving force behind creating net new opportunities with some of the world’s largest companies. This isn’t about managing existing accounts or making mindless dials; it’s about uncovering fresh prospects, understanding complex organizations, and showing them how RoadRunner can make a real impact. What you’ll do: * Be the voice of innovation: Use a multi-channel approach—calls, LinkedIn, and email—to connect with Directors, VPs and CEO's. Your mission? Show them how our technology uncovers hidden costs and drives efficiency. * Think strategically: Partner with Enterprise AEs to target major accounts. You’ll map decision-makers, identify buying committees, and craft messaging that opens doors to new business. * Lead the charge for zero waste: Own the top of the funnel for our biggest deals, ensuring our mission of sustainable materials management reaches the companies shaping the world. * Master the tools: Use Salesforce, ZoomInfo, LI Navigator and Gong to build a smart, data-driven pipeline—just as efficient as the recycling programs we deliver. PRIMARY DUTIES INCLUDING % OF TIME: STRATEGIC OUTREACH & STORYTELLING (60%) * * Multi-Channel Engagement: Execute high-volume, personalized outreach via phone, email, and social platforms to initiate conversations with key decision-makers. * Value Articulation: Clearly communicate the environmental and financial impact of RoadRunner’s solutions, tailoring the message to solve specific prospect pain points. * Strategic Sequencing: Manage and optimize outreach cadences to ensure consistent touchpoints and high engagement rates. PIPELINE ARCHITECTURE & QUALIFICATION (15%) * * Opportunity Identification: Research and identify high-potential prospects within target markets to build a robust top-of-funnel pipeline. * Discovery & Qualification: Conduct initial discovery to assess "fit" and intent, ensuring only high-quality opportunities are transitioned to the next stage of the sales cycle. * Lead Scoring: Leverage market intelligence to prioritize accounts that align with RoadRunner’s ideal customer profile (ICP). PROFESSIONAL MASTERY & INFLUENCE (15%) * * Skill Refinement: Participate in ongoing training and coaching to master advanced sales techniques, psychological triggers, and objection handling. * Stakeholder Influence: Develop strategies to navigate complex organizational structures and foster early-stage relationships with multiple stakeholders. * Industry Leadership: Stay current on sustainability trends and waste-tech innovations to act as a credible consultant to prospective clients. CRM INTEGRITY & DATA MANAGEMENT (5%) * * Data Hygiene: Maintain a "Single Source of Truth" within Salesforce by logging all activity, notes, and prospect intelligence with high precision. * Informed Decision-Making: Utilize CRM data to track personal KPIs, analyze outreach effectiveness, and report on pipeline health. * Workflow Optimization: Streamline administrative tasks to ensure a seamless handoff between the prospecting and closing stages. Organizational Relationship: * Reports To: Senior Manager, Enterprise * Direct Reports: None * Interacts with: Prospective Customers, Internal Teams Non-Negotiable Requirements (Experience): Candidates must meet the following criteria to be considered for this role: * Minimum 2 years of Enterprise B2B sales experience, specifically targeting large complex companies with a national footprint * The remote pro: Proven ability to thrive in a 100% remote sales environment, managing a high-paced, autonomous workflow with minimal supervision * Bachelor’s Degree Required. The ideal candidate will also possess the following skills: * Accountability: Passionate about business results and quality, with a strong sense of accountability towards metrics and goals. * Resilience: Demonstrated resilience and perseverance, with the ability to stay motivated and positive when dealing with rejection. * Coachability: Capable of taking constructive criticism to make improvements to your sales process and approach. * Communication: Strong verbal and written communication skills; dynamic ability to capture a group’s interest and maintain it. * Pipeline Management: Ability to establish and execute a pipeline target strategy for achieving sales targets through the appropriate stages of the sales cycle. * Organization: Organized, self-reliant, and committed to following processes and procedures. * Research: Strong research skills to develop a robust pipeline of potential clients. Core Values: * Trust: Have confidence in our team. Have integrity in your actions * Be Humble: Stay grounded. Seek feedback. Be curious. * Be Passionate: Love what you do. Love what we do. * Embrace Challenge: See obstacles as opportunities to learn and grow. * Be Accountable: Take ownership. Be reliable. Be proactive. * Care Personally About Each Other: Show compassion, empathy and open-mindedness. We are excited to consider talented individuals from across the country. However, please note that we currently do not support candidates residing in the following states: Alaska (AK) / Delaware (DE) / Hawaii (HI) / Kansas (KS) / Louisiana (LA) / Maine (ME) / Montana (MT) / Nebraska (NE) / Nevada (NV) / New Mexico (NM) / North Dakota (ND) / South Dakota (SD) / Vermont (VT) / Wyoming (WY) / Puerto Rico (PR) We thank all candidates for their interest in RoadRunner, but we cannot respond to everyone personally. Only those selected for an interview will be contacted. We look forward to reviewing your application! RoadRunner is an affirmative action and equal opportunity employer and is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. It is the policy of RoadRunner that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of RoadRunner to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. RoadRunner is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship.
Location: Remote (US or Canada) COMPANY OVERVIEW Robots & Pencils is an applied AI engineering firm building the next frontier of business architecture. We design and ship AI co-workers that integrate into enterprise operations and deliver measurable results for our clients. We're all in on AWS, combining deep UX capability with senior engineering talent to get AI into production fast and keep it there. We’ve earned the trust of leaders across Consumer Products and Retail, Education, Energy, Financial Services, Healthcare, and Manufacturing and more, and earned a reputation as the nimble alternative to traditional global systems integrators. Founded in 2009, with delivery centers in Canada, the United States, Eastern Europe, and Latin America, we are smaller, faster, and more senior by design. Our teams average 15+ years of experience. We move fast, sweat the details, and build things that actually ship. POSITION OVERVIEW We're looking for a Product Manager to own product delivery across complex Higher Education engagements. This role is ideal for an experienced product thinker who can run a backlog, translate business needs into clear requirements, and build strong relationships with clients and delivery teams from day one. In this role, you will work as a core member of a cross-functional delivery team, owning backlog management, requirements definition, and sprint execution end-to-end. You'll be joining real, in-flight work where quality and delivery speed matter, collaborating with experienced engineers and designers and growing the product instincts that come from shipping things that matter. WHY THIS ROLE MATTERS Product Managers are how Robots and Pencils turns requirements into shipped work. On the engagements you support, you own the backlog, translate business needs into clear user stories, and keep the team's day-to-day delivery moving. We ship production-ready AI in 30 to 45 days; that pace holds only when someone treats the backlog like their own, keeps the team unblocked, and asks the right question before the team builds the wrong thing. WHAT YOU’LL DO CRAFT & DELIVERY * Own and manage the product backlog, ensuring work is clearly defined, prioritized, and aligned to business outcomes * Translate business needs and stakeholder requests into structured requirements, user stories, and acceptance criteria * Partner with engineering and design to ensure requirements are well understood and delivered with quality * Facilitate sprint planning, backlog refinement, and day-to-day delivery execution to keep the team on track * Identify and manage dependencies, risks, and scope changes throughout the delivery lifecycle * Leverage data, user feedback, and team insights to continuously improve the product * Bring an AI-forward mindset to your daily work, using tools like Claude to accelerate documentation, research, and analysis COLLABORATION & COMMUNICATION * Build and maintain strong relationships with client stakeholders, serving as a trusted partner in delivery * Communicate progress, risks, and tradeoffs clearly to both technical and non-technical audiences * Facilitate working sessions, requirement discussions, and decision-making forums with clients and delivery teams LEADERSHIP & INFLUENCE * Own the outcome of the work, not just the tickets — care about what shipped well, not just what got built * Frame requests in terms of user and business outcomes, not just features * Contribute to a positive, high-performing team environment through reliability, clarity, and good judgment WHAT YOU’LL BRING * 3+ years of experience in product management or product ownership * Experience in the Higher Education space including Colleague ERP, SIS, and LMS platforms * Strong understanding of agile delivery practices and product ownership responsibilities * Experience writing requirements, user stories, and acceptance criteria for cross-functional delivery teams * Experience working directly with clients or external stakeholders * Strong communication skills across technical and non-technical audiences * Analytical approach to decision-making using data and user insight * Proficiency with product and delivery tools (e.g., Jira, Confluence, Miro) * Demonstrable usage of AI tools to accelerate documentation, research, and analysis (e.g., Claude) * Experience in a consulting or agency environment is a plus HELPFUL EXTRAS AND UNIQUE SKILLS * Curiosity about prototyping with AI tools (e.g., Claude, Claude Code, Cursor, GitHub Copilot) — willingness to try AI to validate product ideas, even if you haven't done it formally yet. * Experience with process-mapping or documentation tools. * Working familiarity with GenAI fundamentals (LLMs, prompt engineering) — enough to follow technical conversations and ask good questions. * Exposure to AI-powered products as a user, contributor, or observer, and the curiosity to learn how they're built. * Vertical depth in one or more of Consumer Products and Retail, Education, Energy, Financial Services, Healthcare, or Manufacturing. YOU’LL DO WELL HERE IF YOU ARE * A doer. You see something broken and fix it. You'd rather move on clarity than wait for certainty. * A fast learner who knows you don't know everything. The AI landscape changes weekly. You're senior enough to know better and curious enough to keep learning anyway. * Direct in a way that makes the work better. You give honest feedback. You'd rather have the hard conversation than blow smoke. * Obsessed with craft. You know genius is in the details. You ship exceptional, not perfect, and you don't put your name on work you wouldn't stand behind. * Built for ownership. You honor commitments, admit mistakes fast, and back your teammates when a decision costs something. No handoffs, no finger-pointing. * All in. You treat clients' businesses like your own. You take the work seriously without taking yourself seriously. * Resourceful when the budget, timeline, or team is tight. Constraints don't slow you down. They sharpen you. * Glad to be in the room with people who care as much as you do. Our teams average fifteen-plus years of experience. We hire people who push each other to do better work. * Honest about what you don’t know. You name the assumption, separate customer truth from client opinion, and AI promise from AI reality. You’d rather slow the room down for the right question than rush to the wrong answer.