
Sophos · United States
About Us Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organization...
About Us
Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response.
Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies — including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats.
Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.
Role Summary
As an MDR Operations Performance Analyst, you will transform operational data into actionable insights that drive performance improvement and strategic decision-making. By identifying trends, uncovering opportunities, and monitoring key metrics, you will play a critical role in enhancing efficiency, effectiveness, and continuous improvement across our service delivery.
About Us Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response. Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies — including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com. Role Summary Sophos is looking for a highly motivated and experienced GTM Rev Ops Process Manager to join our GTM Strategy & Ops team. As part of this role you will be responsible for designing, scaling, and optimizing the end-to-end processes that support our go-to-market engine across Sales, SDR & Marketing. This role translates business strategy into clear, repeatable workflows and will help drive operational rigor across the revenue lifecycle.
SENIOR CYBERSECURITY CONSULTANT (SOC), KUALA LUMPUR WHO WE ARE S-RM is a global intelligence and cyber security consultancy. Since 2005, we’ve helped some of the most demanding clients in the world solve some of their toughest information security challenges. We’ve been able to do this because of our outstanding people. We’re committed to developing sharp, curious, driven individuals who want to think critically, solve complex problems, and achieve success. But we also know that work isn’t everything. It’s about the lives and careers it helps us build. We’re immensely proud of this culture and we invest in our people’s wellbeing, learning, and ideas every day. We’re excited you’re thinking about joining us. WORKING IN CYBER AT S-RM Our Cyber Security team is the fastest-growing part of S-RM. The cyber sector is always evolving, and our Managed Services, Risk & Resilience, and Incident Response practices are in more demand than ever. We’re building a team to meet this challenge. We’re quick to respond, innovate, and improve. We don’t get too hung up on hierarchy or bureaucracy. If your ideas are good enough, we’ll empower you to implement them. If you’re the best person to talk to a customer, you’ll get that opportunity, regardless of the title in your email signature. And when you need a hand, your team will always have your back. We also don’t believe there’s a typical cyber security professional. We’ve built a team of intelligence analysts, technical specialists, software developers, investigators, risk managers, and more. You’ll always find a range of perspectives and expertise to help you learn and grow. If that sounds like your kind of team, we’d like to hear from you. THE ROLE Our Security Operations Centre is a critical part of our Cybersecurity division’s success. As a Senior Cybersecurity Consultant (SOC), you will add your cybersecurity expertise in a vital delivery role to our managed detection and response services. In this role, you will leverage the infrastructure and tools that power our Security Operations Centre (SOC) to deliver desired security outcomes for our managed services clients, with a particular focus on those in the APAC region. The ideal candidate will be highly proficient in using security platforms such as SIEM, SOAR, EDR, and other advanced security technologies. You will have experience leading other analysts or sub-teams in a SOC environment and be comfortable acting as a point of escalation. As an Associate, you will be responsible for high-level incident management, process improvement, and mentoring junior analysts. You will also take on formal line management responsibility for our SOC team based in Kuala Lumpur, overseeing their day-to-day performance, development, and wellbeing. This hybrid role involves both remote work and some in-office presence for collaboration, teamwork and development projects. In APAC we have office premises in Hong Kong, Singapore and Malaysia. Delivery * Cyber-Security Operations: Contribute to day-to-day SOC team-related activities, ensuring efficient monitoring, detection, and response to security threats across our clients’ estates. * Line Management: Manage the SOC analyst team in our Kuala Lumpur office, including conducting regular one-to-ones, performance reviews, and development planning; managing shift scheduling and resourcing; and acting as the first point of contact for team escalations and welfare. * Monitor Security Events: Continuously monitor and analyse security alerts from EDR, SIEM and other security tools to detect suspicious activities or potential threats. * Incident Response: Conduct investigations and respond to security incidents, executing containment, mitigation, and remediation steps as necessary. * Threat Detection: Use expertise to tune detection rules, automate workflows, and improve incident detection accuracy. * Log Analysis: Perform in-depth log analysis from firewalls, endpoint protection platforms, and other solutions to investigate complex incidents. * Incident Reporting and Documentation: Ensure all incidents are thoroughly documented, including timelines, analysis, mitigation steps, and lessons learned, and deliver regular reports to stakeholders. * Global Delivery Role: Act as second line escalation and support to the on-shift SOC Analysts in our 24x7 SOC team. * APAC Regional Client Focus: Support onboarding and service request activity for our regional MDR clients. * Threat Hunting: Proactively search for indicators of compromise (IoCs) and advanced threats within the environment, utilising both automated tools and manual analysis. * Threat Intelligence: Stay up to date on the latest cybersecurity threats, vulnerabilities, and attack techniques, and integrate threat intelligence into detection and response efforts. * Team Development: Provide guidance and mentorship to junior SOC analysts, fostering skill development and ensuring adherence to security best practices. Growth of the service * Continuous Improvement: Collaborate with the SOC team to develop and implement SOC strategies, improve processes, and introduce new technologies to strengthen our clients’ security posture. * Collaboration: Collaborate with SOC analysts, security engineers, and IT teams to ensure seamless operation of security tools and alignment with broader cybersecurity practices. * Security Enhancements: Identify areas for improvement in security monitoring and response capabilities, proposing and assist with implementing new solutions where appropriate. * New Clients: Our MDR service is growing quickly, you will be assisting with onboarding and configuring SOC services and technology for new customers. * Collaborating with Global Teams: Work closely with other cyber security service lines to ensure seamless integration of SOC operations with our broader cybersecurity initiatives and business units, especially Incident Response. * Contributing to Internal Technical Development Initiatives: When the schedule allows, you will have opportunities to participate in and contribute to internal technical development initiatives, enhancing our tools, processes, and overall incident response capabilities. WHAT WE’RE LOOKING FOR Candidates with the following qualifications and experience are likely to succeed in our Managed Services practice at S-RM. That said, if you don’t think you meet all the criteria below but still are interested in the job, please apply. Nobody checks every box—we’re looking for candidates that are particularly strong in a few areas and have some interest, capabilities and willingness to learn in others. We nurture a culture of equality, diversity and inclusion and we are dedicated to developing a workforce that displays a variety of talents, experiences and perspectives. We’re looking for: * Qualifications: A Bachelors or Masters degree in a relevant subject, for example cybersecurity, computer science; relevant industry certifications are advantageous, including any of the following or evidence of working towards attaining these: Blue Team, CISSP, Security+. * Experience: 3+ years of experience in a SOC or cybersecurity operations role, with demonstrated team leadership / supervisory experience. * Technical Expertise: Strong understanding of EDR and Secops toolsets - with experience configuring and leveraging these tools for incident detection and response. * Leadership: Proven line management experience, ideally within a SOC environment, including performance management, coaching, and developing analysts at different career stages; good communication and team-building skills. * Customer Minded: We put our clients at the heart of everything we do, going the extra mile for them will be second nature to you. You should be comfortable in client facing situations and able to discuss cybersecurity issues in customer-friendly language. * Approach: An investigative mindset. You should be comfortable solving problems with limited information and guidance and be curious to learn. * Reliability: Our customers depend on us to manage their security and provide cyber-resilience; you must be dependable. * Personal Interest: Some demonstrable knowledge of cyber threat actors, and their tactics, techniques, and interest in cybersecurity matters, security monitoring and threat detection techniques.. * Communication: Clear and concise communication skills, with the ability to work effectively across teams; you should be able to communicate your technical findings for a non-technical audience in a professional setting. Able to vet and quality assure incident reports and summaries. The successful candidate must have permission to work in Malaysia by the start of their employment. To apply for this role, please submit an up-to-date CV through this link: Job Application for Senior Cybersecurity Consultant (SOC) at S-RM
ABOUT THE JOB Vous aurez en charge le déploiement de la stratégie qualité du groupe pour atteindre la satisfaction client et garantir la sécurité et la performance des produits WHAT WILL YOU DO? Piloter le système qualité et sa conformité * Garantir la conformité aux normes et exigences réglementaires (ISO 13485, MDR…) * Superviser/réaliser les audits internes et externes, assurer leur préparation et garantir le suivi des résolutions des CAR (Corrective Actions Requested) Associés * Piloter les CAPA et la gestion des non-conformités * Coordonner les process qualité Manager et faire grandir les équipes * Encadrer une équipe de 4 personnes en direct et 6 au total * Accompagner la montée en compétences dans un contexte de transformation * Fédérer autour d’une culture qualité exigeante et responsabilisante Être au cœur des opérations * Travailler en proximité avec la production (salle blanche notamment) * Superviser la qualité production, fournisseurs et clients et l’activité de validation * Participer activement à la validation des procédés et des produits Contribuer à la performance globale du site * Être un partenaire des équipes production, R&D, supply-chain et direction * Porter une vision pragmatique et terrain de la qualité, définir et suivre les indicateurs qualité pertinente * Participer aux décisions stratégiques du site WHAT DO YOU BRING? Vous êtes issu(e) d’une formation supérieure en qualité. Vous justifiez d’une expérience confirmée en management qualité, acquise dans un environnement industriel exigeant (MedTech, pharmaceutique, automobile…). Vous êtes à l’aise dans des contextes fortement normés et habitué(e) à gérer des audits réguliers. Enfin, vous maitrisez l’anglais à un niveau professionnel courant, vous permettant d’évoluer dans un environnement international. Vos atouts : Leadership terrain, business partner, rigueur, capacité à fédérer, capacité à accompagner et faire progresser les équipes dans un environnement exigeant, sens du collectif, pragmatisme et prise de recul. WHAT WE OFFER? Un secteur à impact, au service des patients Un site en développement avec des enjeux concrets de structuration Un rôle clé mêlant management, terrain et stratégie Une fonction transverse avec forte visibilité