Senior Architect, Software Engineering (Adobe - Commerce)

DEPT

WHY DEPT®? We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. THE ROLE We are seeking a visionary and market-experienced Senior Architect, Experience Engineering & Platforms to join DEPT®'s growing Adobe practice in North America. In this executive-level role, you will serve as the most senior client-facing voice on large-scale digital platform transformations — defining the architectural direction for headless CMS implementations, composable experience ecosystems, and Adobe-native delivery infrastructure. You will own the intellectual agenda of the Experience Engineering & Platforms pillar: shaping methodology, building go-to-market positioning, and establishing DEPT® as the authoritative partner for enterprise organizations navigating the shift from monolithic CMS architectures to modern, performance-first stacks built on Adobe Experience Manager (AEM) Sites, Edge Delivery Services (EDS), Adobe Commerce, and Adobe CDN. At Level 4, you are not executing within a defined scope — you are defining the scope for engagements worth millions of dollars and shaping the conditions under which client teams will succeed over a three-to-five year horizon. Your clients are Global 2000 enterprises — retailers, financial services companies, media organizations, and B2B technology firms — who are hitting the ceiling of what their legacy platforms can deliver. They come to DEPT® because their existing AEM monolith cannot support the experimentation velocity their marketing team demands, because page performance is dragging down conversion rates in measurable ways, or because they need to scale content operations across dozens of markets without proportionally scaling headcount. In this role, you will produce the artifacts that define how they get from where they are to where they need to be: platform architecture assessments that expose technical debt and surface migration paths, multi-year transformation roadmaps that sequence investment against business outcomes, composable architecture blueprints that map AEM Sites and EDS to real editorial workflows, and Commerce integration strategies that connect Adobe Commerce to a headless front end without sacrificing personalization or analytics fidelity through Adobe Target and Adobe Analytics. You will present these deliverables to CMOs, CTOs, and CDOs — and you will be expected to defend every recommendation with the rigor of someone who has built and broken these systems firsthand. WHAT YOU'LL DO * Architect Platform Transformation Programs: Lead executive advisory engagements for enterprise clients migrating off monolithic CMS platforms, producing platform architecture assessments and composable architecture blueprints that define the target state across AEM Sites, Edge Delivery Services, Adobe CDN, and integrated commerce and analytics layers. Translate technical architecture decisions into business cases that resonate with C-suite sponsors. * Define Multi-Year Roadmaps: Develop phased transformation roadmaps that sequence AEM modernization, EDS adoption, and Commerce integration initiatives against measurable business outcomes — balancing technical feasibility, organizational change capacity, and investment horizons of three to five years. Ensure each phase delivers standalone value while building toward the full composable vision. * Shape Pillar Methodology and Thought Leadership: Author the frameworks, assessment tools, and repeatable playbooks that define how DEPT®'s Experience Engineering & Platforms practice goes to market — including headless CMS strategy templates, EDS implementation plans, performance optimization playbooks, and composable architecture decision guides. Publish and speak on these topics to establish DEPT® and yourself as category authorities. * Lead Pre-Sales and Strategic Account Development: Partner with DEPT® sales leadership to qualify, shape, and close strategic Adobe platform engagements, contributing architecture vision, scope definition, and executive presence to pursuit teams. Develop points of view for specific industries and use cases that open new client relationships and expand existing ones. * Develop the Pillar Team: Mentor and grow a team of strategists, architects, and practice specialists within the Experience Engineering & Platforms pillar — conducting structured coaching, defining career development paths, leading internal knowledge-sharing, and establishing the quality bar for client deliverables across the portfolio. WHAT YOU BRING * 12+ Years of Enterprise Platform Experience: Deep background leading digital platform strategy and architecture engagements for large enterprise organizations, with direct responsibility for scoping, shaping, and delivering multi-year transformation programs — not just contributing to them. Experience working in or alongside a global digital agency, systems integrator, or enterprise technology consultancy is strongly preferred. * Composable Architecture and Headless CMS Expertise: Demonstrated ability to architect and evaluate headless and composable experience platforms at enterprise scale — including content modeling for decoupled CMS deployments, API-first integration patterns, CDN strategy, and the organizational design implications of separating content authoring from front-end delivery. You have made these decisions in production environments with real stakes. * Adobe Product Fluency: Expert-level command of the Adobe Experience Cloud products that define this pillar. You can architect, evaluate, and advise on AEM Sites (both cloud-native AEM as a Cloud Service and on-premise modernization scenarios), Edge Delivery Services (EDS) including document-based authoring and performance optimization, Adobe Commerce (Magento) headless integration patterns, Adobe CDN configuration and performance strategy, Adobe Analytics implementation and data layer architecture, and Adobe Target for personalization and experimentation. At this level, fluency means you have defended these choices in front of CTOs and can articulate the tradeoffs — not just the feature lists. * Executive Stakeholder Management and Advisory Presence: Proven track record of building trusted advisor relationships with CMOs, CTOs, CDOs, and Executive VPs — facilitating difficult conversations about platform investment, organizational change, and technology risk without losing either rigor or relationship. You can command a room of skeptical enterprise executives and walk out with alignment. * Practice Building and Commercial Acumen: Experience developing intellectual capital, go-to-market assets, and repeatable delivery methodologies within a consulting or agency practice. You understand how a pillar generates revenue, how to position against competing approaches, and how to develop and retain the talent that executes on the strategy you define. WHAT DO WE OFFER We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our benefits package: * Healthcare, Dental, and Vision coverage * 401k plan, plus matching * PTO * Paid Company Holidays * Parental Leave WE SUPPORT YOU BEING YOU:  DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.  DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S.  We are a B Corp-certified company passionate about purpose-driven work.  Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place.  DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Coach, eBay, and OpenAI. Learn more about DEPT®   DIVERSITY, EQUITY, & INCLUSION At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.  We also encourage you  to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here. #LI-Remote The anticipated salary range for this position is listed below. Salary is based on a range of factors that include relevant experience, expertise, physical location, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we’re flexible. US Remote Range $154,700—$190,000 USD

DEPT

WHY DEPT®? We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. THE ROLE We are seeking a visionary and market-experienced Architect, Software Engineering, Intelligent Activation & Growth to join DEPT®'s growing Adobe practice in North America. This is an executive-level consulting role at the top of our Intelligent Activation & Growth pillar — the practice within DEPT® that turns customer data into measurable commercial outcomes through journey orchestration, lifecycle marketing, and personalization at scale. You will operate as the most senior client-facing advisor on our most complex Adobe transformation engagements, bringing authoritative expertise across Adobe Experience Platform (AEP), Adobe Journey Optimizer (AJO), Real-Time Customer Data Platform (RT-CDP), Customer Journey Analytics (CJA), Adobe Target, and Adobe Campaign. You will architect the data and activation strategies that make enterprise personalization programs real — not just the vision, but the operating model, the schema design decisions, the journey logic, and the KPI frameworks that prove value to the C-suite. The clients you will serve are enterprise organizations — global retailers, financial institutions, healthcare systems, media companies, and consumer brands — who have invested heavily in the Adobe ecosystem and are struggling to extract the full value of that investment. They come to DEPT® with fragmented customer data siloed across CRMs, CDPs, and data warehouses; marketing teams running batch-and-blast campaigns with no ability to act on real-time signals; and experience teams that cannot personalize at scale because the data foundation is not ready to support it. You will lead the engagements that solve those problems: architecting multi-year transformation roadmaps, designing AEP data models and XDM schema strategies, defining audience segmentation approaches in RT-CDP, mapping cross-channel journeys in AJO, and building the target operating models that help marketing and technology organizations work together effectively. Your deliverables will range from executive strategy decks and data architecture blueprints to channel-specific activation playbooks and KPI measurement frameworks presented directly to CMOs, CDOs, and CTOs. WHAT YOU'LL DO * Lead Executive Advisory Engagements: Own the client relationship and strategic direction on large-scale Adobe transformation programs, advising C-suite stakeholders — CMOs, CDOs, and CTOs — on how to evolve their customer data and activation capabilities over a 3–5 year horizon, from current-state assessment through target operating model design and multi-year roadmap delivery. * Architect Activation and Data Strategies: Design the data and journey infrastructure that enables enterprise personalization at scale — including AEP schema and XDM data model guidance, RT-CDP audience segmentation strategy, AJO journey orchestration design, and cross-channel activation frameworks that connect email, push, SMS, web, and paid media into coherent customer lifecycle programs. * Shape Practice Methodology and Intellectual Capital: Develop the frameworks, toolkits, and point-of-view content that define how DEPT® approaches Intelligent Activation engagements — including repeatable assessment methodologies, maturity models for customer data activation, and thought leadership content (white papers, conference presentations, client workshop curricula) that establish DEPT®'s authority in this market. * Drive Pre-Sales and Proposal Development: Partner with DEPT® account and growth teams on strategic pursuits, leading discovery conversations with enterprise prospects, scoping complex multi-phase engagements, and authoring the technical and strategic sections of proposals and statements of work for programs that span AEP implementation, journey orchestration, and ongoing optimization retainers. * Mentor and Develop the Pillar Team: Serve as the technical and strategic mentor for consultants at Levels 1–3 within the Intelligent Activation & Growth pillar — conducting structured knowledge-sharing sessions, reviewing client deliverables, guiding career development conversations, and actively participating in hiring decisions to build the bench of talent the practice needs to scale. WHAT YOU BRING * Deep Enterprise Consulting Experience: 12+ years of experience in digital strategy, marketing technology architecture, or customer data consulting — with a track record of leading multi-year transformation engagements for enterprise clients with revenues above $1B, navigating complex organizational structures, managing executive stakeholder relationships, and delivering programs that span strategy, implementation, and ongoing optimization. * Customer Data and Lifecycle Marketing Expertise: Authoritative command of the principles and practices that underpin modern customer data activation — including identity resolution strategy, first-party data architecture, audience segmentation methodology, customer journey mapping, lifecycle marketing program design, and measurement frameworks that connect activation activity to revenue outcomes such as LTV, conversion rate, and retention. * Adobe Product Fluency: Hands-on, expert-level familiarity with the Adobe Experience Platform ecosystem calibrated to executive advisory and architecture responsibilities — including AEP data ingestion patterns, XDM schema design, and profile unification strategy; RT-CDP audience segmentation, activation destinations, and data governance configuration; AJO journey canvas design, decisioning logic, and channel-specific message orchestration; Customer Journey Analytics for cross-channel attribution and behavioral analysis; Adobe Target for experimentation and rules-based personalization; and Adobe Campaign for batch and trigger-based campaign execution in regulated or high-volume environments. * Executive Presence and Stakeholder Leadership: Demonstrated ability to operate credibly at the C-suite level — structuring and facilitating executive workshops, translating complex data architecture decisions into business terms, managing competing priorities across marketing, technology, and analytics stakeholders, and influencing organizations toward decisions that require cross-functional alignment and multi-year commitment. * Practice and Thought Leadership Orientation: A track record of contributing to the broader market conversation — whether through published writing, conference speaking, client-facing methodology development, or internal knowledge-building — and a genuine interest in developing the next generation of practitioners in your domain. WHAT DO WE OFFER We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our benefits package: * Healthcare, Dental, and Vision coverage * 401k plan, plus matching * PTO * Paid Company Holidays * Parental Leave WE SUPPORT YOU BEING YOU:  DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.  DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S.  We are a B Corp-certified company passionate about purpose-driven work.  Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place.  DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Coach, eBay, and OpenAI. Learn more about DEPT®   DIVERSITY, EQUITY, & INCLUSION At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.  We also encourage you  to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here. #LI-Remote The anticipated salary range for this position is listed below. Salary is based on a range of factors that include relevant experience, expertise, physical location, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we’re flexible. US Remote Range $154,700—$190,000 USD

DEPT

WHY DEPT®? We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world. THE ROLE DEPT® is seeking a Senior Analytics & Identity Engineer to join our forward-deployed architecture squad in North America. Mapped back to our platform-agnostic Analytics Craft, this role is a hands-on technical seat focused on Analytics Craft excellence. You will specialize in web/app telemetry tracking instrumentation, tag container cleanup, and analytics validation reporting. You will step directly into complex client environments to audit and clean up double-tracked Web implementations, decommission legacy tracking tags, and configure clean client-side data collection containers. You will build real-time analytics verification procedures to identify and resolve metric differences between frontend trackers and enterprise data lakes, securing end-to-end data trust. WHAT YOU'LL DO * Optimize Telemetry & SDKs: Audit and clean up double-tracked SDK implementations, decommission legacy tracking tags, and configure clean client-side data collection containers. * Configure Event Forwarding: Configure robust server-side event forwarding mechanisms to securely route web/app behavioral telemetry into downstream customer profile platforms. * Remediate Data Discrepancies: Build real-time analytics verification procedures to identify and resolve metric differences between frontend trackers and enterprise data lakes. * Clean Up Tag Containers: Re-architect and simplify complex, bloated tag containers to improve page performance and loading latency. * Support Attribution Validation: Work hand-in-hand with web architects to optimize edge-based tagging, and journey architects to validate campaign-link attribution. WHAT YOU BRING * Telemetry & Analytics Engineering: 6+ years of software engineering experience focusing on web/app analytics instrumentation, tag management systems, or customer telemetry tracking. * Tag & Data Layer Mastery: Deep technical command of client-side data layer design, custom JavaScript tag rules, browser debugging utilities, and server-side event routing. * Required Adobe Experience: * Expert, hands-on configuration mastery across Adobe Experience Platform Web SDK and Mobile SDK (AEP WebSDK / Mobile SDK). * Direct development experience utilizing Adobe Launch (Experience Platform Data Collection), configuring extensions, rules, and server-side Event Forwarding. * Proven experience debugging data discrepancies and tracking errors using Adobe Analytics and Adobe Customer Journey Analytics (CJA). * Collaboration Skills: Ability to coordinate with frontend engineers on edge-based tag optimization and campaign attribution. Work Environment: Remote position - TRAVEL EXPECTED  WHAT DO WE OFFER? * We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our benefits package: * Healthcare, Dental, and Vision coverage * 401k plan, plus matching * PTO * Paid Company Holidays * Parental Leave WE SUPPORT YOU BEING YOU:  DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.  DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S.  We are a B Corp-certified company passionate about purpose-driven work.  Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place.  DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture.  Learn more about DEPT® Learn more about DEPT® diversity, equity, and inclusion efforts The anticipated salary range for this position is listed below. Salary is based on a range of factors that include relevant experience, expertise, physical location, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we’re flexible. US Remote Range $96,200—$148,000 USD