Senior ServiceNow Developer - Public Trust Clearance

LightFeather is seeking a ServiceNow Developer with a strong focus on supporting federal clients with modern web technologies. This position offers the opportunity to build custom, high-code solutions that enhance user experiences and system integration across enterprise environments. The ideal candidate is passionate about ServiceNow, eager to grow their technical capabilities, and thrives in a fast-paced, client-facing setting. Major responsibilities include helping design, configure, develop, and implement baseline and custom applications and enhancements in ServiceNow. They will also provide architectural input and help maintain stability of the overall platform by ensuring the appropriate design and development standards are always used. * Location: Fully Remote (EST hours) * Job Type: Full-time * Salary: $120,000–$140,000 annually, based on experience level. * Clearance Requirement: U.S. citizenship is required for this position due to federal contract requirements and the need to obtain and maintain a Secret-level security clearance RESPONSIBILITIES: * Work independently and as a technical team member * Work in multiple instances and domains, supporting internal and external customers * Utilize an Agile/Scrum methodology to manage development work * Advise functional and admin teams on design, development and overall ServiceNow best practices * Collaborate with business, systems, and Technology partners in business analysis meetings to develop business and systems requirements. * Solution and develop requested enhancements to existing ServiceNow applications * Script Business Rules, Script Includes, Client Scripts, ACLs, Workflow Activities, etc. * Facilitate and support the rollout of new application and enhancements in ServiceNow * Analyze system performance issues and determine performance enhancements REQUIRED QUALIFICATIONS AND SKILLS: * 5+ years of experience as a ServiceNow Developer. * Strong familiarity and working knowledge of ServiceNow Suite of tools (Service Catalog, Service Portal, Reports, Incident and Knowledge Base, etc.) * Demonstrable ability to communicate and listen well with business and technical people, regardless of title, with good self-awareness. * Proven developer independent of the ServiceNow platform, with an emphasis on analytical and problem-solving skills. * Demonstrated competency with IT Service Management, Asset and Configuration Management, ITIL/ITSM, PMP/PRINCE2 practices. * Experience working on project teams that leverage Agile/Scrum. * Experience with system/software engineering lifecycle principles, translating requirements into functional and technical solutions, application implementation and support, enterprise monitoring. * Experience working with large data sets and performing data analysis/modeling to help facilitate and inform management decisions. PREFERRED: * ServiceNow CAD (Certified Application Developer) WHY JOIN LIGHTFEATHER? You'll be part of a team dedicated to meaningful impact, working on solutions that address mission-critical needs. Experience variety, fulfillment, and the opportunity to work with some of the best in the industry. LightFeather is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

Do you enjoy leading cross-functional teams through complex technology implementations? Are you energized by owning delivery, managing stakeholders, and guiding projects from early planning through production launch? Do you thrive in a remote, consulting-style environment where modernizing Digital Services on the ServiceNow platform is central to the work? Servos is looking for a Senior Engagement Manager with strong technical project management experience, a consultative mindset, and the ability to lead teams and clients through complex ServiceNow delivery engagements from strategy through execution. Location: Wherever you are (Remote) We Are: * A ServiceNow Elite Partner specializing in Customer Workflows (CSM/FSM) and Creator Workflows (AppEngine) * A virtual team throughout the United States with headquarters in Virginia * Devoted to doing the right thing for our clients and team by leading with a human-first culture * An experienced team of consultants who are dedicated to having fun and adding value * Open minded and always welcoming new ideas and approaches You Are: * An experienced IT project manager with 6+ years of experience leading technical teams and consistently delivering results. * Comfortable communicating effectively with senior-level stakeholders within client organizations. * Experienced across the full software development or implementation life cycle, including analysis, design, development, testing, training, and operational support, with experience delivering enterprise platform implementations, specifically with ServiceNow a plus. * Skilled at managing multiple projects in complex environments, solving problems, and navigating ambiguity. * Knowledgeable in Agile delivery, including project estimation, solution design reviews, documentation creation and review, and peer code reviews. What You’ll Do: * Drive product specifications and project plans while managing the full software development life cycle from inception through production launch and post-production support. * Provide oversight, operational management, and project management for software development and operations and maintenance initiatives on the ServiceNow platform. * Plan, organize, secure, and manage resources to ensure successful delivery of program and project goals. * Proactively identify and mitigate risks while adapting to changing priorities across multiple initiatives. * Contribute to the growth of the ServiceNow practice by developing collateral, improving methodologies, supporting internal training, and advancing best practices. What We Offer: * A family first culture with unlimited PTO after the first year * Health benefits with free coverage for you and competitive rates for your family * 401k plus a match and a variety of other benefits * An investment in your continued growth and development with training opportunities and certifications * The opportunity to make a difference with ServiceNow experts who truly believe in teamwork and changing the world