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Do you enjoy leading cross-functional teams through complex technology implementations? Are you energized by owning delivery, managing stakeholders, and guiding...
Do you enjoy leading cross-functional teams through complex technology implementations? Are you energized by owning delivery,
managing stakeholders, and guiding projects from early planning through production launch? Do you thrive in a remote,
consulting-style environment where modernizing Digital Services on the ServiceNow platform is central to the work?
Servos is looking for a Senior Engagement Manager with strong technical project management experience, a consultative mindset, and
the ability to lead teams and clients through complex ServiceNow delivery engagements from strategy through execution.
Location: Wherever you are (Remote)
testing, training, and operational support, with experience delivering enterprise platform implementations, specifically with
ServiceNow a plus.
peer code reviews.
production launch and post-production support.
initiatives on the ServiceNow platform.
training, and advancing best practices.
LightFeather is seeking a ServiceNow Developer with a strong focus on supporting federal clients with modern web technologies. This position offers the opportunity to build custom, high-code solutions that enhance user experiences and system integration across enterprise environments. The ideal candidate is passionate about ServiceNow, eager to grow their technical capabilities, and thrives in a fast-paced, client-facing setting. Major responsibilities include helping design, configure, develop, and implement baseline and custom applications and enhancements in ServiceNow. They will also provide architectural input and help maintain stability of the overall platform by ensuring the appropriate design and development standards are always used. * Location: Fully Remote (EST hours) * Job Type: Full-time * Salary: $120,000–$140,000 annually, based on experience level. * Clearance Requirement: U.S. citizenship is required for this position due to federal contract requirements and the need to obtain and maintain a Secret-level security clearance RESPONSIBILITIES: * Work independently and as a technical team member * Work in multiple instances and domains, supporting internal and external customers * Utilize an Agile/Scrum methodology to manage development work * Advise functional and admin teams on design, development and overall ServiceNow best practices * Collaborate with business, systems, and Technology partners in business analysis meetings to develop business and systems requirements. * Solution and develop requested enhancements to existing ServiceNow applications * Script Business Rules, Script Includes, Client Scripts, ACLs, Workflow Activities, etc. * Facilitate and support the rollout of new application and enhancements in ServiceNow * Analyze system performance issues and determine performance enhancements REQUIRED QUALIFICATIONS AND SKILLS: * 5+ years of experience as a ServiceNow Developer. * Strong familiarity and working knowledge of ServiceNow Suite of tools (Service Catalog, Service Portal, Reports, Incident and Knowledge Base, etc.) * Demonstrable ability to communicate and listen well with business and technical people, regardless of title, with good self-awareness. * Proven developer independent of the ServiceNow platform, with an emphasis on analytical and problem-solving skills. * Demonstrated competency with IT Service Management, Asset and Configuration Management, ITIL/ITSM, PMP/PRINCE2 practices. * Experience working on project teams that leverage Agile/Scrum. * Experience with system/software engineering lifecycle principles, translating requirements into functional and technical solutions, application implementation and support, enterprise monitoring. * Experience working with large data sets and performing data analysis/modeling to help facilitate and inform management decisions. PREFERRED: * ServiceNow CAD (Certified Application Developer) WHY JOIN LIGHTFEATHER? You'll be part of a team dedicated to meaningful impact, working on solutions that address mission-critical needs. Experience variety, fulfillment, and the opportunity to work with some of the best in the industry. LightFeather is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.
LightFeather is seeking a highly skilled Senior ServiceNow Developer to play a critical role in designing, developing, and deploying ServiceNow solutions for federal government projects. This role requires deep technical expertise, strong leadership, and the ability to drive the successful implementation of ServiceNow applications while ensuring optimal performance, security, and scalability. The ideal candidate will have extensive experience in ServiceNow platform architecture, development, integrations, and workflow automation, along with the ability to lead teams in an Agile environment. This is a Full Time, Remote Position. * Location: Fully Remote (EST hours) * Job Type: Full-time * Salary: $90,000–$115,000 annually, based on experience * Clearance Requirement: U.S. citizenship is required for this position due to federal contract requirements and the need to obtain and maintain a Public Trust level security clearance Responsibilities: * Lead the design, configuration, development, and deployment of ServiceNow applications, ensuring alignment with business requirements and industry best practices. * Develop, customize, and enhance ServiceNow modules, including but not limited to ITSM, ITOM, HRSD, App Engine, and Service Portal. * Create and manage complex workflows, business rules, UI policies, ACLs, and automation scripts using JavaScript, GlideScript, and Flow Designer. * Develop custom widgets and UI components for the Service Portal using AngularJS, HTML, CSS, and JavaScript. * Lead integration efforts with external systems using REST APIs, SOAP APIs, MID Server, Integration Hub, and third-party connectors. * Ensure platform security, compliance, and best practices, including role-based access controls (RBAC) and data governance policies. * Mentor and lead a team of ServiceNow developers, providing guidance, technical oversight, and best practices for efficient solution delivery. * Collaborate with stakeholders and business analysts to translate requirements into scalable, maintainable ServiceNow solutions. * Troubleshoot and resolve platform issues, optimize system performance, and conduct root cause analysis. * Work within an Agile framework (Scrum/Kanban), participating in sprint planning, backlog grooming, and daily stand-ups. * Document technical solutions, workflows, and architecture designs for internal knowledge sharing and client handover. Required Qualifications and Skills: * Active DHS Public Trust clearance or higher. * 9+ years of hands-on experience with ServiceNow platform development and administration. * ServiceNow Certified System Administrator (CSA). * Strong expertise in ServiceNow App Engine and custom application development. * Advanced knowledge of ServiceNow Service Portal Development, including widget customization and UI scripting. * Experience integrating ServiceNow with external systems using REST, SOAP, and third-party APIs. * Proven ability to lead development teams and ensure efficient, high-quality solution delivery. * Experience working in Agile environments with tools like Jira or Azure DevOps. * Experience with CI/CD pipelines and DevOps practices for ServiceNow application deployment. * Experience working with Amazon Web Services (AWS). * Strong scripting skills in JavaScript, GlideScript, and Flow Designer. * Excellent communication skills with the ability to present technical concepts to both technical and non-technical audiences. * Strong leadership and mentoring skills, with experience managing development teams. * Exceptional problem-solving, analytical thinking, and troubleshooting abilities. * Excellent stakeholder management, communication, and presentation skills. * Conflict resolution expertise to mitigate risks and ensure project success. Preferred: * Experience with HR Service Delivery (HRSD) solutions within ServiceNow. * Deep expertise in ServiceNow platform architecture and solution design. * Experience with scripting languages such as JavaScript, GlideScript, and UI policies/business rules. * Proficiency in designing and implementing complex integrations using Integration Hub and external APIs. Why Join LightFeather? At LightFeather, you're not just taking a job—you're joining a purpose-driven team that delivers innovative, mission-critical solutions to make a real difference. You'll work on diverse, meaningful projects that challenge and inspire you, alongside some of the best minds in the industry. LightFeather is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.
LightFeather is seeking a Senior ServiceNow Engineer to play a critical role in designing, developing, and deploying ServiceNow solutions for federal government projects. This role requires deep technical expertise, strong leadership, and the ability to drive the successful implementation of ServiceNow applications while ensuring optimal performance, security, and scalability. The ideal candidate will have extensive experience in ServiceNow platform architecture, development, integrations, and workflow automation, along with the ability to lead teams in an Agile environment. This is a Full Time, Remote Position. * Location: Fully Remote * Job Type: Full-time * Salary: $90,000–$115,000 annually, based on experience * Clearance Requirement: U.S. citizenship is required for this position due to federal contract requirements and the need to obtain and maintain a Public Trust level security clearance Responsibilities: * Lead the design, configuration, development, and deployment of ServiceNow applications, ensuring alignment with business requirements and industry best practices. * Develop, customize, and enhance ServiceNow modules, including but not limited to ITSM, ITOM, HRSD, App Engine, and Service Portal. * Create and manage complex workflows, business rules, UI policies, ACLs, and automation scripts using JavaScript, GlideScript, and Flow Designer. * Develop custom widgets and UI components for the Service Portal using AngularJS, HTML, CSS, and JavaScript. * Lead integration efforts with external systems using REST APIs, SOAP APIs, MID Server, Integration Hub, and third-party connectors. * Ensure platform security, compliance, and best practices, including role-based access controls (RBAC) and data governance policies. * Mentor and lead a team of ServiceNow developers, providing guidance, technical oversight, and best practices for efficient solution delivery. * Collaborate with stakeholders and business analysts to translate requirements into scalable, maintainable ServiceNow solutions. * Troubleshoot and resolve platform issues, optimize system performance, and conduct root cause analysis. * Work within an Agile framework (Scrum/Kanban), participating in sprint planning, backlog grooming, and daily stand-ups. * Document technical solutions, workflows, and architecture designs for internal knowledge sharing and client handover. Required Qualifications and Skills: * Active DHS Public Trust clearance or higher. * 6+ years of hands-on experience with ServiceNow platform development and administration. * ServiceNow Certified System Administrator (CSA). * Strong expertise in ServiceNow App Engine and custom application development. * Advanced knowledge of ServiceNow Service Portal Development, including widget customization and UI scripting. * Experience integrating ServiceNow with external systems using REST, SOAP, and third-party APIs. * Proven ability to lead development teams and ensure efficient, high-quality solution delivery. * Experience working in Agile environments with tools like Jira or Azure DevOps. * Strong scripting skills in JavaScript, GlideScript, and Flow Designer. * Excellent communication skills with the ability to present technical concepts to both technical and non-technical audiences. * Strong leadership and mentoring skills, with experience managing development teams. * Exceptional problem-solving, analytical thinking, and troubleshooting abilities. * Excellent stakeholder management, communication, and presentation skills. * Conflict resolution expertise to mitigate risks and ensure project success. Preferred: * Experience with HR Service Delivery (HRSD) solutions within ServiceNow. * Deep expertise in ServiceNow platform architecture and solution design. * Experience with scripting languages such as JavaScript, GlideScript, and UI policies/business rules. * Proficiency in designing and implementing complex integrations using Integration Hub and external APIs. Why Join LightFeather? At LightFeather, you're not just taking a job—you're joining a purpose-driven team that delivers innovative, mission-critical solutions to make a real difference. You'll work on diverse, meaningful projects that challenge and inspire you, alongside some of the best minds in the industry. LightFeather is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.