Customer Experience Specialist (Svenska) Flytta till Sofia, Bulgarien

Jobs Europe AB

Please note that the position is based in Sofia, Bulgaria and we will assist you to relocate. Are you ready to take the next step in your career and achieve your next challenge? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a Digital Trust and Safety Specialist with Danish and English, you will: Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies Take prompt and appropriate action on information that violates guidelines or poses risks Stay updated on internal policies to ensure accurate implementation Identify and analyze patterns to proactively address potential risks We’re looking for someone with: High attention to detail Comfortable processing sensitive information Strong ability to defend decisions and provide context with logical reasoning Ability to identify patterns in behavior to enhance decision-making Strong organizational and time management skills to deal with shifting priorities and high volumes of work Experience investigating fraud, spam, or other types of inappropriate information is an asset Required qualifications: Fluent in Danish B2 or higher English language skill In return, we will give you: Fully paid training Stable job and career development opportunities Attractive salary Additional health insurance 50+ benefits and services to choose from Positive international working environment Support and learning Employee referral bonuses Supermarket vauchers Relocation Bonus: €1,500 Gross (paid in 2 instalments) - to support relocation and initial rent costs 21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home With the provided opportunity, you'll enjoy all the benefits from our incredible TELUS Tower office in Sofia - such as top location in the city center, personal gym, relax and gaming areas, and the possibility to be part of an amazing team! Does it sound like the perfect job for you? Apply now!

GlobalConnect AB

Sales Specialist - Unified Communication GlobalConnect, Multiple locations Are you our new Sales Specialist? Are you our new Sales Specialist? We are seeking a motivated Sales Specialist to join our Business Management team focused on Contact Center, Cloud PBX and Voice services: · Primarily working across the Nordics while also supporting activities in Germany. This role can be based in Copenhagen, Stockholm or Oslo. About the role Reporting to the Head of Business Management, you will join a collaborative team operating across the Nordic region and Germany, contributing to go-to-market execution and customer engagement. Key responsibilities In this role, you will: · Collaborate closely with Key Account Managers to understand customer needs and propose optimal Contact Center, Cloud PBX or Voice solutions. · Manage customer interactions end-to-end: sales presentations, quotations, service demonstrations and responses to tenders. · Act as a subject matter expert for our UC product portfolio and present tailored solutions to customers. · Drive opportunities to closure in close collaboration with Key Account Managers. · Build and develop a strong pipeline and close opportunities. About you Education Bachelor’s or Master’s degree in a relevant field (advantageous; not required). Common requirements · 5+ years of experience in Contact Center, Cloud PBX, and/or Voice sales. · Proven background in both presales and sales activities. · Self-motivated, results-driven and able to inspire others. · Strong ownership, efficient execution, and thrive in a fast-paced environment. · Team player with a proactive mindset who embraces challenges and aims to make a measurable difference. Role-specific requirements · Fluent in one Nordic language (Danish, Swedish or Norwegian) AND English and German. Experience launching or scaling UC services in a new market is a plus. Location · Copenhagen, Stockholm or Oslo, with frequent collaboration with our Hamburg office. Application · Start Date: As soon as possible, preferably by 1 October 2026. · Application Deadline: 15 July 2026. We review applications and conduct interviews on an ongoing basis, so we encourage you to apply early. For questions about the role, please contact: Per Svahn Head of Business Management Phone: +46 735 225 037 About us GlobalConnect operates in Norway, Sweden, Denmark, Finland and Germany, bringing together employees from diverse nationalities. We connect people and organizations across society, starting with our robust digital infrastructure and extending to the solutions we enable. Our mission is to simplify complexity and uphold our customer promise of being easy to work with. Owned by EQT, GlobalConnect is the fastest-growing provider of connectivity solutions and digital infrastructure in Northern Europe. With operations in Norway, Denmark, Sweden, Germany, and Finland, our 2 300 employees ensure we are the leading challenger in each market, delivering secure and future-proof solutions to some of the world’s largest companies, private households, and everything in between. For over two decades, we have contributed to the development and digitization of societies across the Nordics. Our purpose drives us forward—turning visions into reality by empowering society with connectivity. GlobalConnect is one of the leading connectivity providers in Northern Europe. We’re 2000 passionate and talented individuals who want to make a difference, turning our customers’ visions into reality through connectivity. Our goal is to create the best possible conditions for engaged employees, a place where you can develop and grow, and create unforgettable memories and enjoyable experiences. We have helped develop and digitize societies across the Nordics for more than two decades. Our purpose is what drives us to continue - turning visions into reality by empowering society with connectivity.

Jobs Europe AB

Konecta is a BPO and Contact Center company specializing in omnichannel customer experience management. We support some of the world's leading brands in delivering outstanding customer experiences through innovation and highly skilled, dynamic, and multicultural teams. We continuously invest in the training and development of our people to ensure exceptional service in one of the most important areas of any business: customer relationships. Would you like to be part of this project? Our client is one of the world's leading fashion brands, and we are looking for the best talent to join our team! 🎯 Job Responsibilities • Provide customer support via chat and email • Support stores over the phone 🧠 What We're Looking For • Good computer skills • Strong customer-oriented mindset • Excellent written and verbal communication skills • Motivation, dynamism, and a proactive attitude • Previous experience in a contact center is an advantage • Native or fluent Norwegian language skills (mandatory) • Good command of English (preferred) 💼 What We Offer • Competitive base salary + meal allowance • Performance bonus • Benefits package 🕒 Working Hours Monday to Friday | 08:00 AM – 05:00 PM 📍 Work Location On-site in Lisbon, Portugal ❓ Screening Questions • Are you currently based in the Lisbon area? • Are you available to start immediately?