Customer Onboarding Representative - French Speaker

Sensorfact

Ready to scale your career in a high-growth scale up where your results drive real world change? We’re Sensorfact, Europe’s #1 smart monitoring platform for the industry, on a mission to make industry smarter, cleaner, and more efficient. Every day, our technology helps thousands of manufacturers cut energy waste, reduce costs, and lower carbon emissions through intelligent data insights and automation. Today, we’ve joined forces with ABB, a global leader in electrification and automation. This partnership has propelled us onto the world stage, enabling us to expand rapidly and help more businesses optimize their energy efficiency, cut costs, and make a positive impact on the planet. Apply today and help shape a smarter and more sustainable industry. What you will do: The Onboarding team is responsible for onboarding our new customers, supporting them remotely with the installation process and ensuring that all of their questions are answered during that process. As an Onboarding specialist, you will help our customers get the most out of our technology and ensure that our customers can experience a high level of service. Specifically, you will be responsible for the following: * You will take the lead in delivering a best-in-class onboarding experience. This includes identifying key customer needs during a kick-off meeting and ensuring that we can meet them; * Switching between different departments to help the customer is not a problem for you. As the hub of the installation process, you know how to find your way to different departments easily; * As the point of contact for our customers, you manage to find a solution for all questions and technical challenges; * Besides customer contact, you have an eye for spotting up-selling and cross-selling opportunities. * Taking initiative is nothing new for you. As a fast-growing scale-up, you can play a key role in optimizing the onboarding process. What you bring: * Preferably 6+ months relevant work experience (e.g. in previous sales or customer success/support positions), but also suitable for starters/recent graduates * Fluency in Italian & Spanish, at a native or equivalent level and Business-level proficiency in English * You are a problem solver, have a proactive attitude and like to take the initiative * You seek the responsibility and independence that comes with working in a scale-up and you are excited to be part of our growth * Availability of 32-40 hours per week. Why you will love working here: * Grow your career as we scale with competitive performance based earnings * Pension Contribution of 4% with an employer sponsored retirement plan * Public transport allowance via NS business card * Employee Referral Incentives up to €3,000 for a successful referral * 27 Vacation Days to rest and recharge * Remote Work Flexibility up to 2 months/year (with manager approval) * Structured Onboarding & Mentorship support * Social Events like Sensorfact Week & team dinners * Office Perks like unlimited coffee, snacks, and free Friday lunch Visit our website and follow us on LinkedIn, Instagram, and Glassdoor to stay updated on our journey.

Trengo

At Trengo, we’re on a mission to build the smartest AI-powered customer engagement platform. Our software unites every channel from WhatsApp and Instagram to email and live chat into one shared inbox, helping customer-facing teams replace repetitive tasks with meaningful conversations. With €36M Series A funding (led by Insight Partners & Peak Capital) and recognition as one of only four official WhatsApp Business Solutions Providers in the Netherlands, we’re scaling across EMEA. That’s where you come in! THE OPPORTUNITY As an Outbound Account Executive, you’ll be a key driver of Trengo’s growth by owning the sales cycle for qualified pipeline. This is a role focused on strategic outbound pipeline conversion, from demo to closing mid-market deals. We are looking for a commercially driven professional with an entrepreneurial mindset, eager to sell a product that’s in high demand. HERE’S WHAT YOU’LL DO: * Own the full sales cycle from SDR-qualified opportunity through nurturing, negotiation, and closing on strategic deals. * Partner closely with SDRs on identifying target accounts, streamline messaging, and outbound cadences to keep a healthy, well-qualified pipeline flowing into your desk. * Jump into targeted outbound and ABM plays alongside your SDR partner(s) on key accounts and be ready to refine along the way in necessary * Leverage AI-driven tools to prepare for meetings, personalize communication, and maximize conversion rates on qualified leads. * Lead engaging, tailored commercial demos that address real client challenges that is tied to revenue generation and strong ROI for our potential clients * Collaborate with Onboarding and Customer teams to ensure smooth and concrete handovers leading to happy customers. * Represent Trengo at industry events and be an ambassador for our AI-first approach. WE’D LOVE TO MEET YOU IF YOU: * Have 1+ years of full-cycle B2B SaaS sales experience, with proven success in closing mid-market B2B deals. * Know your way around sales methodologies (MEDDIC, SPIN, SPICED, etc.). * Are entrepreneurial, ambitious, and resilient! You know the sales game really starts with a “no.” * Thrive in a customer-first, team-driven environment. * AI fluency: you actively use AI to streamline workflows, personalize communication, and close deals more efficiently. * Speak Dutch & English fluently (extra languages are a big plus). WHAT’S IN IT FOR YOU? We believe in supporting you to perform at your best and grow with us: * 🚀 Career growth with clear departmental tracks and support from your manager. * 🌍 Hybrid working + 60 days per year to work abroad. * 🧘 Mental health support with free sessions from on-demand psychologists (OpenUp). * 📚 Learning budget + 2 extra days off to attend courses or conferences. * 🌴 28 vacation days to rest, recharge, and travel * 🚆 Travel reimbursement to our Utrecht HQ. * 📶 Monthly internet & phone allowance to stay connected. * 🍴 Daily warm lunches prepared by our workplace experience team when you’re at our beautiful Utrecht office. * 💼 Pension contribution to help you plan for the future. * 🛫 Sabbatical: After two years, enjoy up to three months away (unpaid) to rest, recharge, or see the world. 🔍 OUR HIRING PROCESS 1. Introductory call – First conversation with our Talent team. 2. Manager interview – Deep dive into experience and expectations. 3. Practical assignment – Role-related, real-world challenge. 4. Team connection – Meet future colleagues and confirm mutual fit. We aim to keep the process clear, fair, and timely, and we’ll keep you informed at every step. Join us in building the future of customer engagement — we’d love to have you on the team. 👉 Apply today and let’s grow together!   We believe great ideas come from diverse perspectives. If you’re excited about this role but don’t meet every requirement, we encourage you to apply. #LI-Hybrid #LI-MT1

Trengo

We’re looking for a motivated Marketing Intern to support the execution of integrated marketing initiatives while gaining hands-on experience across campaigns, social media, partner marketing, and cross-functional projects. Working closely with our Integrated Marketing Manager, you’ll help bring marketing plans to life, collaborate with teams across the business, and contribute directly to growing Trengo’s brand and pipeline. This role is ideal for someone with previous internship, project, or extracurricular marketing experience who wants to accelerate their learning in a fast-paced SaaS environment. ABOUT TRENGO Welcome to the forefront of AI-driven communication. At Trengo, we’re redefining the industry by replacing repetitive work with meaningful conversations through our AI-powered customer engagement platform. We unify communication channels and leverage agentic AI to deliver proactive, human-like service, boosting efficiency for thousands of businesses worldwide. As a fast-moving Dutch scale-up, backed by a $36M Series A and an official WhatsApp Business Solutions Provider, we thrive on acceleration. Your expertise will drive growth: you’ll make a strategic impact, champion AI innovation, and help shape the product roadmap. You’ll do this alongside an international team guided by our Dynamic pace, Future-proof mindset, Ownership, and Open culture. WHAT YOUR ROLE LOOKS LIKE: * Support the execution of integrated marketing campaigns across channels including social media, webinars, events, content, and partner initiatives. * Create and publish engaging social media content across channels such as LinkedIn, Instagram, and YouTube, helping strengthen Trengo's brand presence and audience engagement. * Coordinate campaign assets, timelines, and stakeholder requests to help ensure smooth and timely delivery of marketing initiatives. * Collaborate with partner marketing and other internal teams to support co-marketing activities and cross-functional projects. * Turn ideas into action by researching trends, identifying opportunities, and contributing new concepts that improve marketing performance. WHAT YOU’LL BRING We’d love to meet you if you: * Are currently studying Marketing, Communications, Business, or a related field and looking for hands-on marketing experience. * Are available to start in September 2026 and can commit to a 6-month internship for 32–40 hours per week. * Have gained practical experience creating content for social media through an internship, student project, committee role, personal project, or similar experience. * Can write clear, engaging copy and have experience using content creation tools such as Canva, Figma, or similar platforms. * Have strong written communication skills and an interest in content creation and social media. * Are comfortable learning new tools and technologies, including AI-powered marketing tools and project management platforms. ⚙️ OUR TECH & AI MINDSET AI is not a buzzword at Trengo — it’s part of how we build and operate. You’ll work with AI-driven features, automation, data, or tools that help us move faster and smarter. We value thoughtful use of AI that creates real value for customers and teams. WHAT’S IN IT FOR YOU? This is what we carefully prepared for you: * 🚀 A chance to experiment with Integrated Marketing and contribute to growth at the intersection of AI and SaaS. * 👩‍🏫 1-on-1 mentorship from the Integrated Marketing Manager of a fast-growing SaaS company. * 🏗️ A strong onboarding program with hands-on training and a dedicated buddy to set you up for success. * 💶 A monthly internship compensation of €500 to support you throughout your internship. * 🏡+🏢 Flexible work setup: join us in our beautiful Utrecht HQ and work some days from home. * 🧘 Mental health support with free sessions from on-demand psychologists (OpenUp). * 📶 Monthly internet & phone allowance to stay connected. * 🎉 Team activities throughout the year. * 🍴 Daily warm lunches prepared by our workplace experience team when you’re at our beautiful Utrecht office. 📅 Please note: This internship is intended for students who are available to start their internship in September 2026. 🔍 OUR HIRING PROCESS 1. Introductory call – First conversation with our Talent team. 2. Manager interview – Deep dive into experience and expectations. 3. Practical assignment – Role-related, real-world challenge. 4. Team connection – Meet future colleagues and confirm mutual fit. We aim to keep the process clear, fair, and timely, and we’ll keep you informed at every step. YOUR NEXT CHALLENGE STARTS HERE! We believe great ideas come from diverse perspectives. If you’re excited about this role but don’t meet every requirement, we encourage you to apply. #LI-Hybrid #LI-MT1