Internship: Membership Services (Part-Time/Seasonal)

Monumental Sports & Entertainment (MSE) is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates seven major and minor sports teams: 2018 NHL Stanley Cup Champion Washington Capitals, NBA’s Washington Wizards, WNBA’s 2019 Championship Washington Mystics, NBA G League’s Capital City Go-Go, 2021 & 2020 NBA 2K League Champion Wizards District Gaming and Caps Gaming, an esports sub-brand of the Capitals. Additionally, it holds a significant investment in a seventh professional team, Team Liquid, an endemic esports team owned and operated by aXiomatic, in which MSE is an investor. In September 2022, MSE acquired the regional sports network, then-called NBC Sports Washington and newly rebranded as Monumental Sports Network. Monumental Sports Network now holds the exclusive local television media rights to Capitals’, Wizards’, and Mystics’ games. The network is both a linear channel and a digital operation. Prior to acquiring the linear platform, the digital platform was launched by MSE in 2016, as the first-of-its-kind regional sports network for digital, mobile, and streaming platforms. Those linear and digital platforms are now combined and join Caps Radio, Wizards Radio, MSE Outdoor and Monumental Productions for a full suite of six media enterprises. In addition to Capital One Arena – a venue which hosts 3M+ visitors across over 250 events annually, MSE also manages MedStar Capitals Iceplex (training facility for the Capitals), MedStar Health Performance Center (training facility for the Wizards, Mystics, and Go-Go) and EagleBank Arena (a 12,000+ live event venue on George Mason University’s campus). In July 2020, MSE partnered with William Hill (subsequently acquired by Caesars Entertainment) to open the first ever in-arena sportsbook in North America, now called Caesars Sportsbook. MSE opened “District E powered by Ticketmaster” in the spring of 2023, a flagship esports and entertainment venue. This 14,000-square-foot live-event theater offers a 365-day-a-year series of immersive experiences in esports, music, culinary excellence, event programming, and community events. MSE proudly promotes its core values for all those that interact with the company. As a member of our team: 1. You will provide first-class customer service and value for our fans. 2. You will champion a double-bottom line that engages, unifies, and gives back to the community we serve. 3. You will work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans. 4. You will measure performance with specific objectives and metrics and our analysis and decisions are compelled by data. 5. You will prize leadership, but you should value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble. 6. You will innovate. We are nimble and first to market. We are not averse to risk. 7. You will have fun. We are in the business of happiness. POSITION OVERVIEW: The Corporate Communications Intern is responsible for supporting the work of the Executive Vice President, Chief Strategic and Corporate Communications Officer, and the communications team in telling the story of MSE to internal and external audiences, which the department drives in coordination with the marketing and communications teams across all MSE owned and operated brands. Are you an undergraduate or graduate student looking to gain experience in sports industry communications? We'd love to hear from you! RESPONSIBILITIES: * Compile daily press clips. * Maintain departmental tracking grids (Editorial Calendar, Upcoming Conferences/Awards). * Use media tracking software to monitor and measure earned media activities and compile reports. * Assist in research and drafting for press releases, advisories, award submissions, executive briefs, and more. * Organize and manage files within the shared department drive. * Provide support for games, concerts, and live events at Capital One Arena, EagleBank Arena, and community initiatives as needed. * Other duties as assigned. MINIMUM QUALIFICATIONS: * Related internship(s) in public relations, journalism, communications, or sports management. * Excellent writing skills and demonstrated ability to produce professional-caliber written content. * Demonstrated understanding of media relations and corporate communications. * Ability to balance and prioritize multiple tasks and complete in a timely manner. * Strong interpersonal, written, and verbal communications skills, organizational skills, critical thinking and general digital literacy. * Knowledge of sports business industry, current issues, and relevant topics. * Understanding of the overall branding and messaging goals of MSE. * Flexibility to work evenings, weekends, and holidays as needed. PAY RATE: $18.40 USD/HOUR We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Monumental Sports & Entertainment (MSE) is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates seven major and minor sports teams: 2018 NHL Stanley Cup Champion Washington Capitals, NBA’s Washington Wizards, WNBA’s 2019 Championship Washington Mystics, NBA G League’s Capital City Go-Go, 2021 & 2020 NBA 2K League Champion Wizards District Gaming and Caps Gaming, an esports sub-brand of the Capitals. Additionally, it holds a significant investment in a seventh professional team, Team Liquid, an endemic esports team owned and operated by aXiomatic, in which MSE is an investor. In September 2022, MSE acquired the regional sports network, then-called NBC Sports Washington and newly rebranded as Monumental Sports Network. Monumental Sports Network now holds the exclusive local television media rights to Capitals’, Wizards’, and Mystics’ games. The network is both a linear channel and a digital operation. Prior to acquiring the linear platform, the digital platform was launched by MSE in 2016, as the first-of-its-kind regional sports network for digital, mobile, and streaming platforms. Those linear and digital platforms are now combined and join Caps Radio, Wizards Radio, MSE Outdoor and Monumental Productions for a full suite of six media enterprises. In addition to Capital One Arena – a venue which hosts 3M+ visitors across over 250 events annually, MSE also manages MedStar Capitals Iceplex (training facility for the Capitals), MedStar Health Performance Center (training facility for the Wizards, Mystics, and Go-Go) and EagleBank Arena (a 12,000+ live event venue on George Mason University’s campus). In July 2020, MSE partnered with William Hill (subsequently acquired by Caesars Entertainment) to open the first ever in-arena sportsbook in North America, now called Caesars Sportsbook. MSE opened “District E powered by Ticketmaster” in the spring of 2023, a flagship esports and entertainment venue. This 14,000-square-foot live-event theater offers a 365-day-a-year series of immersive experiences in esports, music, culinary excellence, event programming, and community events. MSE proudly promotes its core values for all those that interact with the company. As a member of our team: 1. You will provide first-class customer service and value for our fans. 2. You will champion a double-bottom line that engages, unifies, and gives back to the community we serve. 3. You will work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans. 4. You will measure performance with specific objectives and metrics and our analysis and decisions are compelled by data. 5. You will prize leadership, but you should value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble. 6. You will innovate. We are nimble and first to market. We are not averse to risk. 7. You will have fun. We are in the business of happiness.   POSITION OVERVIEW: The Senior Sales Intern is responsible for supporting the Washington Wizards Sales & Service staff in planning, prepping for, and working game days. This position will focus on servicing new clients while learning to successfully apply the sales process. This is a paid internship. Are you competitive and love contributing in a team environment? So do we! We'd love to hear from you! RESPONSIBILITIES: * Make outbound phone calls to previous clients on behalf of senior sales representatives. * Independently handle a small account base through the entire sales process. * Develop relationships and network with senior level executives at MSE. * Assist with fulfillment and activation of season ticket member benefits. * Coordinate promotional fulfillment and services for all home games. * Work all Wizards home games and assist with the setup and execution of special events. * Assist in execution of sales and service fan experience processes. * Compile and organize client and prospect databases. * Research successful ticket sales campaigns to determine new successful approaches and standard methodologies. * Assist with direct mail and customer outreach campaigns. * Other duties as assigned. MINIMUM QUALIFICATIONS: * Current undergraduate or graduate student. * Dedicated, outgoing, hard-working, punctual, dependable, and an excellent teammate. * Strong interpersonal, written, and verbal communication skills. * Proficient in Microsoft Office & Outlook. * Reliable transportation and housing. * Ability to work a minimum of 20 hours per week from September-April. * Flexibility to work evenings, weekends, and holidays as needed. PAY RATE: $18.40 USD/HOUR   We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.