SALES TRAINING OFFICER | M-KOPA | WESTERN CAPE

You're good in a room. You can read an audience, adjust on the fly, and walk out of a training session knowing the people inside

it are better equipped than when they walked in. Whether you've been doing this formally or you've discovered the skill inside a

sales role, you know that real learning doesn't happen on a slide deck — it happens in the moment, when someone finally gets it.

If you've been looking for a place where that ability genuinely matters — not just as a support function, but as a direct driver

of business outcomes — this might be the role worth pausing for.

Where you'd be doing it

M-KOPA has just crossed 7 million customers across Africa, unlocking $2 billion in credit for people who've never had access to

traditional financial services. 86% of our customers report a meaningful improvement in their quality of life. 55% are accessing

these kinds of products for the very first time. We're a certified B Corporation with 2,300+ employees and 35,000 agents operating

across multiple African markets — and we're accelerating toward 10 million customers.

In South Africa, our field sales teams are on the ground every day in communities across the Western Cape, connecting people to

smartphones, solar energy, and financial access they couldn't get elsewhere. The agents doing that work are only as effective as

the training that prepares them. That's where you come in.

Why this role exists now

We're deliberately investing in the people infrastructure that will carry us from 7 million to 10 million customers. That means

the agents joining our teams need to be ready faster, perform better, and stay longer — and the cluster leaders guiding them need

to be developed, not just managed. The Sales Training Officer role exists to make all of that happen consistently across the

Western Cape.

This isn't a back-office training coordination role. It's a field-facing, relationship-driven position that puts you at the

intersection of sales performance and people development — two things that, at M-KOPA, are the same conversation.

What you'll actually be doing

Your week will look different depending on where you're needed. Some days you're delivering onboarding sessions for new agents,

walking them through product knowledge and the sales approaches that actually convert in the field. Other days you're running

refresher sessions with existing agents or working directly with cluster leaders on how to coach their own teams. You'll use a

range of facilitation methods — role-play, digital tools, scenario-based learning — because you know that one format doesn't fit

every room.

Alongside the facilitation, you'll own the administrative side: maintaining accurate records of attendance and assessment results,

tracking what's working and what isn't, and feeding those insights back to Regional Sales Managers and the wider sales training

team. You'll help prepare and refine training materials, coordinate logistics across multiple sites, and flag gaps in content

before they show up as performance problems in the field.

The Western Cape geography means you'll be mobile — moving between training sites as needed. If you thrive on variety and don't

mind being on the road, that's a feature, not a complication.

What you bring

A diploma or degree in Sales, Business Administration, Training & Development, or a related field, paired with demonstrable

experience in sales training, sales support, or a facilitation role.

Proven ability to deliver engaging, results-oriented training sessions — you're comfortable in front of a room and skilled at

adjusting your approach when the group needs something different.

Solid working proficiency in Microsoft Office Suite, with the ability to manage training records, prepare materials, and track

performance data accurately.

You're organised without being rigid. You communicate clearly — in a training room, in a report, and in a conversation with a

Regional Sales Manager. And you bring a genuine curiosity about what makes people perform better, not just what makes a training

session feel good in the moment.

The reality check

This role moves at the pace of a sales business — which means priorities shift, schedules change, and the ability to adapt matters

as much as the ability to plan. You'll work independently across multiple sites without close daily supervision, so

self-management and follow-through are non-negotiable. If you're early in your career and looking for a role that gives you real

responsibility, real visibility, and a clear connection to business outcomes, this is a strong place to build.

Ready to help build what comes next?

If the idea of developing the people who are changing financial access across South Africa sounds like meaningful work — and not

just a job description — let's have a conversation.

WHY M-KOPA?

At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job

training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com.

Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024, 2025 and 2026) and by

TIME100 Most influential companies in the world 2023 and 2024 , we've served over 7 million customers, unlocking $1.5 billion in

cumulative credit for the unbanked across Africa.

Important Notice

M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women,

minorities, and people with disabilities are strongly encouraged to apply.

M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and

conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall

ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as

internships or apprenticeships.

M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for

‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at

any time during the hiring process.

Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage

during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the

advertised closing date.

If your application is successful M-KOPA undertakes pre-employment background checks as part of its recruitment process, these

include; criminal records, identification verification, academic qualifications, employment dates and employer references.

Role

Sales Trainer (Western Cape)

Locations

Western Cape

Published

April 8

Deadline

August 16

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