Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification.

Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. To do this our people are honest, dynamic, and community spirited.

If these are values you share, we would love you to join our team.

As a Production Supervisor, you will have overall responsibility for a Production team and the day-to-day activity within that team, leading the line, ensuring that Health & Safety requirements are met, and production targets are met and exceeded.

DUTIES & RESPONSIBILITIES:

Maintain hourly work output paperwork, ensuring that product is supplied for distribution on time and through full adherence to production plans.
Ensure basic output figures are maintained
Conduct basic housekeeping responsibilities
Monitor Craftspeople within the line to check they comply with all health & safety regulations and company policy
Continuously monitor the performance of the team
Identify and implement changes to improve the flow and productivity of the line and inspire and lead the teams in all aspects of operational improvement
Resource support for any technical issues in your line
Action line changeovers
Carry out WIP counts at week
Take part in a stock take twice per year
Ensure that quality targets are met, working in conjunction with the Quality team, through the supply of product to agreed specification identifying improvements with regard to consistency, reduction of scrap and total number of repairs.
Work with the Production & Operations Manager to resolve staffing needs. Ensure your team is upskilled to allow your team to be as flexible as possible, and work with the Industrialisation team to arrange any training requirements.
Liaise with the Production and Operations Manager with regards to recruitment for your line. Carry out any necessary recruitment requirements.
Promote the highest possible quality standards at all times within the line
Provide a point of contact for Craftsperson queries
Make recommendations to the Production Operations Manager relating to performance.

Brand:

Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community-oriented spirit.
Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues.
Act as an ambassador for Mulberry and communicate positively about the brand.

Made to Last:

Wherever possible, incorporate environmentally responsible practices into your work. Contribute to decreasing Mulberry’s carbon footprint, helping to mitigate climate change and promoting a greener, more sustainable future.
Support to foster an environment where diversity is embraced and all individuals feel valued, respected and included. Promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities.

Team:

Work collaboratively with all key stakeholders
Develop, challenge and grow direct reports by means of effective management thus forming a solid leadership style
Hold daily morning meetings with the line, communicating any important messages from the business
Log absence and behavioural issues using an absence tracker and Dayforce, taking advice from HR when necessary
Handling of confidential employee information (i.e. absence data)
Chairing confidential meetings for Craftspeople in your line (i.e. investigations, recorded conversations, disciplinaries)
Carry out annual performance reviews, analysing performance and setting future objectives. Ensuring we are recognising talent.
Act as an internal coach and be able to help develop the skills of other team members within the line, and act as a mentor during training, e.g. apprentices
Performance management of the team through regular coaching and development, and quality face-to-face interactions

What we will do for you:

Competitive basic salary
Bonus
Product allowance
An enviable staff discount and exclusive access to staff sales
Pension Contributions & Life Assurance
Training and opportunities to develop
x2 paid volunteering days per year
Access to Help@Hand - a wellbeing service featuring remote GP appointments, mental health support, physiotherapy, personal training & retail discounts

Role

Production Supervisor

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