Role: Operations Systems Lead

Career Step Level: Step level 3

Location: Blyth, Worksop or Zabrze

Work arrangement: Full-time onsite

📣A bit about the role

You will be the operational heartbeat of our Operational systems, spanning Supply Chain, Manufacturing and Order Fulfilment,

reporting into the Demand Manager and working cross-functionally with every system user across our UK sites (Rudie’s Kitchen and

Ace’s Pantry) and our site in Poland (Sam’s Kitchen).

This is a key role sitting at the intersection of supply chain, finance, warehouse, fulfilment and production. You will be the

Ultimate Owner of site SAP utilisation, tasked with "chasing the numbers" through the system to ensure our digital data perfectly

mirrors our physical reality. You’ll balance immediate troubleshooting with long-term strategic projects to optimise our processes

as we scale. Your north star is a matching systematic movement for every physical movement in our Operation.

🔎 A bit about you

We are looking for a proactive, system-savvy specialist who views SAP as a tool for excellence rather than just a database. You

understand that a missed transaction isn’t just a data error, it’s a ripple effect that impacts our P&L and our ability to deliver

great service to our customers.

You will work on system optimisations, efficiencies and Automations. Butternut is a company that embraces AI for improvements, but

always keeps a human loop, meaning you should be excited and passionate about the use of AI, but build processes with a Squad

Member owning the quality and accuracy, and with the goal of improving day-to-day efficiency and accuracy

A BIT MORE DETAIL

In this role, you can expect to…

Be the owner of Inventory & Transaction Integrity

Lead the team on the audit of transactions across our warehouse, fulfilment and production operations in both Kitchens,

ensuring accurate, systematic transactions occur for all stages of the physical process.

Drive the reporting of systematic compliance at a team, site and group level, engaging with stakeholders of all levels to

continue to elevate the importance of this topic.

You will be able to convert compliance into a financial impact to effectively garner awareness and support for the topic.
You will play a key role in Master Data control within our Operations, whether these be SKU information, BOM information or

Location information, it will be centrally controlled for effective management.

Drive up & maintain high levels of compliance

Through the continuous reporting process, you’ll highlight areas of improvement across the operation where compliance is below

target or trending in the wrong direction, and continuously audit improvements

You will work with team leaders & department heads, alongside the People and Systems team, to coordinate and execute training

for both areas where compliance is below target, refresher training or new joiner training.

Reduce the friction of system use

Review and iterate our systematic processes to either reduce the friction of usage and compliance, or improve controls to

remove discrepancies through analysing the data, active listening with our teams in the kitchen or observations of how tasks

are carried out in practice. We strive for accurate records with the fewest number of steps.

You’ll engage stakeholders and manage change across multiple shifts and sites, ensuring that when we go live with a change, we

follow it through to successful completion and full embedding within the day-to-day.

You will explore new technologies or functionality that is released, working with our SAP Engineering Team and our software

suppliers to understand how best to implement and roll these out successfully to our sites.

Explore automations and solutions to increase system effectiveness and reduce manual processing tasks

People leadership:

You confidently lead your team's performance in a supportive and developmental manner, with 3 direct reports in the UK and 2 in

Poland, ensuring a high level of team engagement across both site.

HOW YOU WORK (BEHAVIOURS)

Adaptability: Comfortable juggling priorities across Production, Warehouse, and Fulfilment.
Analytical: Able to jump into the detail of the data to understand where the gaps are, what they mean and how to close them.
Self-Starter & Problem Solver: You take ownership, spot problems early, and act without waiting for instruction.
Collaboration: A cross-functional bridge-builder who can translate technical SAP requirements for stakeholders of all

backgrounds.

Leader & Coach: Whether working with your team, or with others, you are a coach first, aiming to help others succeed.
Mission Alignment: You put dogs’ health and happiness at the heart of your work and decisions.

🐶 A bit about Butternut

At Butternut, the mission is to deliver health and happiness to dogs and their humans all over the world. In order to do just

that, we need a team of forward-thinking, driven people who love dogs as much as we do. And we need some pretty impressive

kitchens to make it happen.

While Rudie's Kitchen and Ace's Pantry in Doncaster remain the heart of our UK operations, we’ve recently taken a massive leap

forward with Sam’s Kitchen in Poland, going live in January this year. This expansion is a huge part of our story, allowing us to

bring our gently cooked, human-quality meals to even more four-legged friends across Europe.

We believe dogs deserve better, and we wouldn't serve food to them that we wouldn't be happy to eat ourselves. Butternut has come

a long way since Kev & Dave (our co-founders) hand-delivered the first Butternut Box, and with our new international footprint, we

are looking for brilliant people to join us for this next chapter.

Are you up for the challenge?

🥳What's In It For You?🥳

Enjoy 257.5 hours of holiday per year (equivalent to 33 days holiday)*
Plus an extra day for each year of service (up to 5 days).*
39 hours of pre-booked paws days to support good wellbeing and self care.* (equivalent to 5 days)
Unlock a £500 annual budget for personal learning and development.
Enhanced parental leave
Get discounted Private Medical Insurance with Axa Healthcare
Discounted Gym membership with “MyGymDiscounts” helping you stay fit and healthy
Satisfy your taste buds with subsidised food from a variety of street food vans, and of course, pay day pizza!
Treat your furry friend with an employee discount on Butternut Box.
Say goodbye to parking woes with free parking and electric car charging.
Team socials & events
Prepare for adorable office dog overload—meet Cleo, Otto, Cali, Ronnie, Harvey, Ralph, and many more!

Holidays and Paws days are pro-rata for those working part time or job share

‼️ A few things to note

There is no closing date for this role. However, we normally experience a high volume of applications so if you are interested

we suggest applying as soon as possible.

We aim to respond to all applicants personally. Our recruitment team is small so do bear with us.
Butternut Box is an equal opportunity employer and we value diversity and inclusion. We welcome people of different

nationalities, backgrounds, experiences, abilities and perspectives.

We're not afraid of putting extra weight on candidates from underrepresented groups. We want strong, diverse teams built from

different backgrounds, experiences, and identities. We're ready for the ongoing work that goes into building an inclusive,

supportive place for you to do the best work of your career.

We are not looking for external agency support with this role.

Roll

Operations Systems Lead

Kategori

Supply Chain

Plats

Worksop or Zabrze

Publicerad

14 juli

Sista ansökningsdag

16 augusti

Taggar för det här jobbet

Supply Chain

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Administration