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Databricks

CSQ227R234 ABOUT THE ROLE *This role is required to work in a hybrid office setting in our Bellevue, WA office. THE OPPORTUNITY Databricks runs some of the largest customer enablement programs in the industry — workshops, digital courses, labs, and webinars that reach thousands of users. The Customer Enablement Specialist turns that reach into results. You connect engaged learners to structured training plans that drive product adoption, customer success, and measurable business impact. This isn’t a sales or business development role — every conversation begins with an existing Databricks user or program participant. Your focus is on helping those customers move from initial interest to tangible capability: skilled teams, completed training milestones, and activated use cases. You’ll manage a broad portfolio of accounts, supporting new and emerging personas — business users, analysts, and app developers — and helping them succeed with Databricks’ latest innovations in AI/BI, Databricks Apps, and agent-based development. WHAT YOU'LL DO * Convert participation in Databricks’ scale programs (webinars, workshops, digital learning) into structured training engagements. * Own a high-volume enablement pipeline — identifying learner needs, recommending tailored paths, and tracking adoption progress. * Deliver engaging L100–L200 sessions and demos to help new personas understand what’s possible with Databricks. * Build enablement plans for each account, tracking trained users, completion rates, and milestone achievement. * Partner with Customer Success Managers (CSMs), Account Executives (AEs), and senior CEAs to align training with customer goals and renewal cycles. * Report key metrics — trained accounts, learner growth, conversion rates, and training revenue — using data to guide your priorities. * Provide structured feedback to program and curriculum teams to sharpen future customer learning experiences. WHAT YOU BRING * 2–4 years in a technical, customer-facing role — technical training, pre-sales, enablement, or customer success preferred. * Hands-on familiarity with modern data and analytics platforms (Databricks, cloud SQL, BI tools, or data lakes). * Confidence delivering introductory technical content to non-expert audiences. * Working knowledge of AI/ML concepts — able to explain how Databricks enables practical use cases. * Strong communication skills and a consultative approach: discover needs, recommend paths, and gain commitment. * A data-driven mindset with strong organizational habits and comfort managing many concurrent accounts. * Team-first attitude — proactive collaborator who knows when to escalate for deeper technical support. BONUS POINTS * Databricks certifications or willingness to certify (Data Engineer Associate, Databricks certifications (or willingness to obtain within 6 months). * Background in SaaS, cloud, or data platforms; familiarity with BI or AI/BI tools (Databricks Genie, Tableau, Power BI). * Exposure to Databricks Apps, REST APIs, or AI agent concepts. * Experience in a role with enablement or training-related revenue metrics. WHY THIS ROLE, WHY NOW New products create new skill gaps. As Databricks expands into AI/BI, Databricks Apps, and agent-based development, a new wave of users — business analysts, app builders, domain experts — needs to get skilled up quickly. The depth CEA team focuses on the complex, strategic, and deeply technical. This role focuses on the broad middle: high volume, new personas, and the scale-to-commitment motion that turns digital participation into real adoption. It is a high-visibility, high-impact position with a clear growth path into senior CEA work as you build depth and track record.   Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles.  Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.   Zone 2 Pay Range $86,600—$119,150 USD About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Databricks

CSQ227R5 ABOUT THE ROLE *This role is required to work in a hybrid office setting in our Bellevue, WA office. THE OPPORTUNITY Databricks runs some of the largest customer enablement programs in the industry — workshops, digital courses, labs, and webinars that reach thousands of users. The Customer Enablement Specialist turns that reach into results. You connect engaged learners to structured training plans that drive product adoption, customer success, and measurable business impact. This isn’t a sales or business development role — every conversation begins with an existing Databricks user or program participant. Your focus is on helping those customers move from initial interest to tangible capability: skilled teams, completed training milestones, and activated use cases. You’ll manage a broad portfolio of accounts, supporting new and emerging personas — business users, analysts, and app developers — and helping them succeed with Databricks’ latest innovations in AI/BI, Databricks Apps, and agent-based development. WHAT YOU'LL DO * Convert participation in Databricks’ scale programs (webinars, workshops, digital learning) into structured training engagements. * Own a high-volume enablement pipeline — identifying learner needs, recommending tailored paths, and tracking adoption progress. * Deliver engaging L100–L200 sessions and demos to help new personas understand what’s possible with Databricks. * Build enablement plans for each account, tracking trained users, completion rates, and milestone achievement. * Partner with Customer Success Managers (CSMs), Account Executives (AEs), and senior CEAs to align training with customer goals and renewal cycles. * Report key metrics — trained accounts, learner growth, conversion rates, and training revenue — using data to guide your priorities. * Provide structured feedback to program and curriculum teams to sharpen future customer learning experiences. WHAT YOU BRING * 2–4 years in a technical, customer-facing role — technical training, pre-sales, enablement, or customer success preferred. * Hands-on familiarity with modern data and analytics platforms (Databricks, cloud SQL, BI tools, or data lakes). * Confidence delivering introductory technical content to non-expert audiences. * Working knowledge of AI/ML concepts — able to explain how Databricks enables practical use cases. * Strong communication skills and a consultative approach: discover needs, recommend paths, and gain commitment. * A data-driven mindset with strong organizational habits and comfort managing many concurrent accounts. * Team-first attitude — proactive collaborator who knows when to escalate for deeper technical support. BONUS POINTS * Databricks certifications or willingness to certify (Data Engineer Associate, Databricks certifications (or willingness to obtain within 6 months). * Background in SaaS, cloud, or data platforms; familiarity with BI or AI/BI tools (Databricks Genie, Tableau, Power BI). * Exposure to Databricks Apps, REST APIs, or AI agent concepts. * Experience in a role with enablement or training-related revenue metrics. WHY THIS ROLE, WHY NOW New products create new skill gaps. As Databricks expands into AI/BI, Databricks Apps, and agent-based development, a new wave of users — business analysts, app builders, domain experts — needs to get skilled up quickly. The depth CEA team focuses on the complex, strategic, and deeply technical. This role focuses on the broad middle: high volume, new personas, and the scale-to-commitment motion that turns digital participation into real adoption. It is a high-visibility, high-impact position with a clear growth path into senior CEA work as you build depth and track record.   Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles.  Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.   Zone 2 Pay Range $86,600—$119,150 USD About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Pinterest

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here. We are hiring SDR Account Managers  to join our Singapore-based Greater China Export Sales team. In this role, you will help drive significant new business growth in the Greater China region, supporting our expansion with strong potential for sustained global impact. This position reports directly to the Director of Sales for the Greater China region. What you’ll do: * Own accurate and timely data entry into Salesforce, including account, contact, opportunity, and activity records. * Maintain data quality by regularly reviewing, cleaning, and updating records (e.g., deduplication, field completion, stage accuracy). * Support reporting and forecasting by ensuring pipeline stages, close dates, and values are kept up to date in line with team standards. * Qualify inbound leads quickly and rigorously, ensuring strong fit and clear business potential before advancing to the sales team. * Build and maintain a well-researched target list of accounts and contacts aligned to territory strategy and ICP (ideal customer profile). * Partner with Sales Operations and external partners to follow best practices, adopt new processes, and provide feedback on tools and workflows. * Manage a queue of scaled customer support requests (e.g., email forms, account creations, simple how-to questions) and respond within defined SLAs. * Triage and route more complex issues to the appropriate owners (e.g., CSMs, Support, Product) while maintaining clear communication with customers and partners. * Conduct structured discovery calls to understand prospect needs, pain points, decision processes, and timelines. * Identify common issues and FAQs, and partner with Sales, Support, and Marketing to improve self-serve resources and reduce repeated tickets. * Collaborate with Marketing on campaigns, events, and content utilization, providing feedback on lead quality, messaging, and positioning. * Develop a strong understanding of our products, value propositions, and typical customer use cases to communicate clearly with prospects.   What we’re looking for: * 3+ years of experience in sales development, business development, inside sales, or account management within B2B SaaS / digital advertising / technology. * Proficiency with CRM systems (e.g., Salesforce) and sales engagement tools and willingness to adopt new tools and processes.  * Proficiency in AI tooling (agent-building) and automation tools to create, improve and rebuild the business process and drive final outputs. * Strong communication skills (written and verbal) with the ability to craft concise, compelling outreach and lead discovery conversations. * Highly organized and disciplined, with the ability to manage a large volume of accounts onboarding, contacts, and activities simultaneously. * Demonstrated track record of meeting or exceeding activity and pipeline generation targets in a high-velocity environment. * Comfortable with data-driven performance management and operating within a metrics-focused culture. * Business proficiency in Mandarin and English. * BA/BS degree or equivalent relevant experience.   Relocation Statement: * This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.   In-Office Requirement Statement: * We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection. * As such, this role will need to be in the office or in front of our customers for in-person collaboration, typically 2 days per week, and therefore needs to be in a commutable distance to our Singapore City based office. #LI-JC11 #LI-HYBRID Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.   By submitting this application, I certify that all information submitted in my application and throughout the hiring process is true, accurate, and complete to the best of my knowledge. I understand that any false statement, omission, or misrepresentation may disqualify me from employment consideration or result in termination if discovered after hire.

Asana

We're seeking a driven, entrepreneurial AI Strategist to join a newly formed team bringing Asana Service Management to IT and service teams. This is a unique opportunity to be at the ground floor of an emerging go-to-market motion, directly with our enterprise customers to design, deploy, and scale AI workflows that transform their business operations. This role is a unique hybrid: part Customer Success Manager, part implementation consultant, and part product strategist, partnering with a dedicated Account Executive and cross-functional teammates to build repeatable implementation and success motions that will scale across Asana's customer base & field organization. You will be an extended part of the product General Manager's team, helping bring customer feedback to the product team and shape how the product, demos, and technical positioning evolve. Equipped with deep product knowledge and an AI-forward mindset, you will serve as a strategic thought partner and trusted advisor. Unlike a traditional relationship-focused CSM, your primary mission is to accelerate time to first value by guiding customers through complex technical implementation planning, configuration, and migration. You will be responsible for identifying deployment risks early, driving immediate adoption, and converting your hands-on execution into a reusable playbook that will scale our team and empower future customers. This role is ideal for someone who understands the IT buyer, thrives in ambiguity, loves building from the ground up, and is energized by the chance to help define a new market motion at Asana. This role can either be fully remote depending on which US state you live in, or based in our New York City office with an office-centric hybrid schedule. If based in-office: The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve * Accelerate Time to First Value: Lead customer engagements from post-sale ideation through immediate delivery, ensuring rapid deployment and measurable initial business outcomes. * Implementation Planning & Execution: Develop a deep understanding of IT and service management workflows, to bring customers high-value AI use cases, relevant success metrics, and structured onboarding paths. * Configuration & Migration Guidance: Provide tactical, hands-on guidance to help customers configure their environments and seamlessly migrate legacy workflows or data into our AI platform. * Risk Mitigation & Deployment Governance: Proactively identify technical, process, and adoption risks during deployment; implement mitigation strategies to prevent project stalls. * Build the Playbook: Document best practices, technical configurations, and change management frameworks to build a comprehensive, reusable playbook for future hires and scaling customers. * Drive Change Management: Help customers navigate the people, process, and technology shifts required to move from basic tool adoption to genuine, AI-enabled productivity. * Product Feedback Loop: Surface structured customer feedback, objections, and product gaps to Product, Product Marketing, and Sales leadership to inform roadmap and GTM strategy * Collaborate with AEs, CSMs, Product, Product Marketing, and other Solutions Engineers to drive customer outcomes About you * 3+ Years of Experience: Demonstrated success in a technical Customer Success, Implementation, Technical Account Management, or Management Consulting role. * Strong understanding of IT and service team personas, including familiarity with service delivery workflows, operational pain points, and the systems these teams use every day * AI Adoption & Consulting Expertise: Experience helping customers evaluate, adopt, or scale AI/ML tools in their workflows, with a strong ability to translate AI capabilities into executive storytelling and ROI framing. * Change Management for Tech Transitions: Proven ability to guide complex organizations through process and behavioral shifts, specifically as technology and AI capabilities evolve. * Proficiency in designing and delivering product demonstrations, workshops, and whiteboard sessions for both technical and executive audiences * Technical & Data Acumen: Highly data literate; comfortable working with usage data, analytics, and data integration patterns. Familiarity with AI/ML concepts, Python, or SQL is a major plus. * Comfort operating in early-stage or incubation motions where messaging, product capabilities, and playbooks are evolving in real time * Strategic Communication: Seamlessly navigate between deep technical conversations with developers and ROI-focused presentations with C-level executives. * Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we’ll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between $133,000 - $151,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: * Mental health, wellness & fitness benefits * Career coaching & support * Inclusive family building benefits * Long-term savings or retirement plans * In-office culinary options to cater to your dietary preferences  These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.

Okta

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. We are looking for an experienced Principal Software Engineer to work on our next-generation Imports Platform team. Imports Platform team is leading a strategic initiative to modernize Okta's identity lifecycle management capabilities by architecting and migrating from a legacy monolithic system to a highly scalable, distributed microservices platform. This critical service orchestrates the importing, syncing, and provisioning of identities and access policies—users, groups, roles, entitlements—from external directory services including Active Directory, Office 365, and LDAP-based systems. As a Principal Software Engineer on the Imports Platform team, you will be a cross-team technical leader who takes difficult, ambiguously defined problems and drives them from ideation through production impact without oversight. You will own projects from zero to landing—defining scope, planning execution, making architectural decisions, and articulating measurable impact across the group. You will generate novel solutions to complex distributed systems challenges, guide the team's technical direction, and get stakeholder buy-in on architectural strategy spanning multiple teams. Your sphere of influence extends beyond the Imports Platform team to adjacent teams within the group and cross-functional partners in Product, Design, and SRE. You will participate in group-level strategy, break down strategic initiatives into actionable technical milestones, and drive cross-team operational excellence. You'll tackle challenges including massive-scale batch processing, real-time synchronization, user matching algorithms, and identity resolution serving thousands of enterprise customers. This role requires exceptional technical depth, strategic thinking, and the ability to independently navigate ambiguity while balancing short-term delivery with long-term platform health. You will improve engineering culture, mentor staff and senior engineers, self-direct cross-functional collaborations, and help shape the future of Okta's Imports platform and identity lifecycle management capabilities.   This is a hybrid position requiring a blend of remote and in-office collaboration. Job Duties and Responsibilities Execution and Impact - Own projects from zero to landing, including ideation, planning, scoping, design, implementation, deployment, and clear articulation of project impact - Generate design ideas and expert solutions for ambiguous, cross-team problems, taking complete ownership from conception through production and customer impact - Design and architect core, high-performance, scalable distributed systems with full ownership of all production aspects (scalability, reliability, monitoring, alerting, resource efficiency, automated testing, documentation, production hygiene, and support processes) - Research, determine, and articulate multiple design options balancing short and long-term needs; use domain experience to make judgment calls when there are no obvious solutions - Lead product delivery discussions and obtain stakeholder buy-in on technical design and architecture across group stakeholders - Drive the migration strategy from monolithic to microservices architecture, planning and scoping the effort across multiple teams and aligning project members towards shared goals and standards - Use spikes, proof of concepts, external research, and metrics to make informed decisions on technical direction - Interface extensively with cross-functional teams (Architects, QA, Product, Technical Support, Documentation, UX, and SRE) through self-directed collaborations to deliver comprehensive import and sync solutions    Operational Excellence - Independently troubleshoot complex production incidents spanning cross-team within the group; ask the right questions to narrow scope and provide immediate and future remediation steps - Identify systemic operational gaps and initiate cross-team improvement efforts, such as driving down common alert types across the group - Drive improvements in observability, monitoring, alerting, and production support capabilities across the Imports Platform and adjacent services - Perform root cause analysis on cross-team incidents and drive systemic improvements to prevent recurrence   ### Engineering Craft - Relentlessly drive the most important velocity and operations-impacting projects for the team (automation, support processes, reliability, monitoring, CI/CD) while working with engineering leadership - Proactively identify process, service, product, and system debt across the team and adjacent areas; work with teams to prioritize and resolve them - Conduct code reviews with focus on systems design, reliability, performance, scalability, security, and maintainability—leading by example on review quality - Anticipate, communicate, and manage technical risks in collaboration with other teams and departments - Use data and metrics to drive technical decisions and validate the impact of architectural changes   Leadership - Self-direct cross-functional collaborations as required to meet project goals; demonstrate empathy across all EPD functions to shape excellent product deliverables - Work with stakeholders (Product Owner, PM, Architect, Manager) to help convert group strategy into actionable milestones - Participate in group strategy discussions; break down strategic initiatives into tactical execution plans - Play an important role in decision-making and making judgment calls that benefit the entire team and group - Lead implementation of solutions while delegating and guiding colleagues on sub-components - Take ownership and demonstrate strong independence—projects stay on track without steering once started - Demonstrate Okta's customer-focus culture by working with Field, CSMs, and EEP to identify patterns in recurring customer issues and socialize product improvements   Citizenship - Consistently set aside time for mentorship, collaboration, and technical leadership; guide others in engineering culture and best practices - Mentor staff and senior engineers on the team, helping develop the next generation of technical leaders - Help improve engineering culture through knowledge sharing, process improvements, and raising the bar on engineering practices - Lead by example in code reviews, focusing on broader characteristics such as reliability, performance, maintainability, and security Required Knowledge, Skills, and Abilities - 12+ years of software development experience building highly-reliable, mission-critical software at scale - Deep expertise with object-oriented languages, particularly Java, with proven ability to architect large-scale distributed systems - Expert-level knowledge of Spring Boot framework, Maven, and modern Java development practices - Deep understanding of infrastructure-level technologies: distributed systems, caching strategies, stream processing, resilient architectures - Solid experience with data stores including relational databases (MySQL), caching layers (Redis), and cloud storage (S3) - Experience with one or more Directory services: Active Directory, LDAP, Office 365, Azure AD - Strong experience with RESTful APIs, gRPC, and microservices architecture patterns - Proven track record of working with systems at massive scale, including batch processing and real-time sync capabilities - Experience with cloud platforms (AWS, GCP) including services like SQS, S3, and multi-region architectures - Strong understanding of distributed job processing, message queues, and event-driven architectures - Demonstrated ability to own projects from ideation through landing without oversight, including planning, scoping, and articulating impact - Proven track record of leading cross-team technical initiatives and influencing group-level architectural decisions - Excellent communication skills with ability to lead delivery discussions and obtain buy-in from group stakeholders - Strong mentorship capabilities with experience developing staff and senior engineers into technical leaders - Customer-focused mindset with experience identifying patterns in customer issues and driving product improvements - Strategic thinking ability to participate in group strategy and convert strategic goals into actionable technical milestones - Demonstrated ability to generate novel solutions to ambiguous, complex problems and take full ownership from idea to production impact - Experience anticipating, communicating, and managing technical risks across multiple teams   Nice to Haves - Experience with Protocol Buffers (Protos) and building event-driven systems - Experience with server-side technologies including advanced caching, asynchronous processing, multi-threading, and concurrency patterns - Experience in Test-Driven Development (TDD) and automated testing strategies - Deep knowledge of Identity and Access Management protocols and technologies: OAuth, OpenID Connect, SAML, SCIM, LDAP - Experience with Microsoft Azure management APIs, Microsoft Graph API, Office 365, or ADFS - Experience automating and deploying large-scale production services in AWS, GCP, or similar cloud platforms - Experience with feature flag frameworks and gradual rollout strategies for large-scale migrations - Understanding of user matching, correlation algorithms, and identity resolution at scale - Experience with observability platforms, creating comprehensive monitoring and alerting strategies across multiple teams - Experience migrating monolithic applications to microservices architecture at group or organization scale - Knowledge of data modeling for graph databases and relationship management - Experience with incremental sync, delta detection, and change data capture patterns - Background in building resilient systems with retry logic, circuit breakers, and failure handling - Experience with performance optimization and capacity planning for high-throughput systems - Track record of influencing product and engineering leadership on strategic priorities - Experience driving cross-team operational excellence initiatives and establishing group-wide engineering standards - Demonstrated ability to reduce systemic complexity and advocate for simple solutions to complex problems   Education and Training B.S. Computer Science or related field   #LI_Hybrid P24989   The Okta Experience * Supporting Your Well-Being  * Driving Social Impact  * Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Smartsheet

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. ABOUT SMARTSHEET Smartsheet is a leading enterprise platform for dynamic work, empowering organizations to plan, execute, and report on work at scale. Backed by multiple private equity firms, Smartsheet operates with the rigor, discipline, and growth orientation of a world-class PE-backed SaaS company. We are at a pivotal moment — accelerating our AI capabilities, evolving our operating model, and building the organizational infrastructure to scale intelligently. THE OPPORTUNITY Smartsheet is in the midst of a significant transformation. The company’s AI roadmap is fundamentally changing what our platform can do — and the pace of that innovation is accelerating. The opportunity in front of us is clear. The challenge is execution: how do we ensure that our revenue organization can lead the transition? As Sr. Director, Revenue Enablement, you will own that answer. This role is built around the need to deliver learning and enablement that keeps pace with our roadmap, and aligns every member of the GTM to key principles in value selling, customer value and AI solutions expertise. You will design and operate the systems, programs, and tools that make that happen. This role reports directly to the CMO and sits at the intersection of sales productivity, AI adoption, and commercial execution. It requires someone who combines the rigor of a data-driven operator with the creativity of a learning designer and the credibility to influence senior GTM leaders. The right candidate thrives in a high-velocity, PE-backed environment where speed, measurability, and ROI are non-negotiable. You are here to build an enablement machine. WHAT YOU WILL OWN Enablement Velocity & AI-Driven Sales Motion  * Design and operate a modern, AI-augmented enablement system that dramatically compresses time-to-productivity for new hires and time-to-adoption for new product capabilities. *  Build scalable, role-based learning programs that leverage AI tools — including adaptive learning platforms, AI-assisted coaching, and automated content delivery — to increase throughput without proportional headcount growth. *  Establish a repeatable motion for enabling the field on AI product releases: from launch readiness to certified competency, with measurable adoption milestones. Revenue Impact, Metrics & Strategy  * Define and own the success metrics that connect enablement activity to revenue outcomes — ramp time, win rates, pipeline conversion, expansion rates, and forecast accuracy.  * Build dashboards and reporting frameworks that make the ROI of enablement visible to the CMO and CRO, and that inform program decisions.  * Translate Smartsheet’s broader GTM strategy into quarterly enablement priorities with clear owners, milestones, and accountability. Field Readiness & Product Marketing Partnership  * Partner closely with Product Marketing to ensure that AI feature messaging is translated into crisp, field-ready narratives, objection handling frameworks, and competitive positioning.  * Own the motion that takes a product release from “launched” to “seller-certified” — designing the programs, content, and inspection cadences that make readiness a standard, not an exception. Coaching, Methodology & Execution Discipline  * Operationalize Strategic Value Selling methodology, supported by structured playbooks, AI-assisted call review tools, and inspection cadences. * Define and continuously evolve the enterprise B2B selling competencies required to win in Smartsheet’s market — including AI fluency as a core selling skill. *  Drive consistent execution of sales methodology, deal rigor, and pipeline hygiene through both programming and data-driven inspection. Content, Tools & Technology * Own the enablement content ecosystem: messaging frameworks, playbooks, competitive battlecards, training assets, and partner materials.  * Lead the evaluation, adoption, and optimization of AI-powered enablement tools — from conversational intelligence platforms to AI content generation and readiness scoring.  * Partner with Revenue Operations to ensure the enablement and sales technology stack is integrated, instrumented, and driving measurable seller productivity. Team Leadership * Build, inspire, and scale a high-performing Enablement organization, fostering a culture of accountability, continuous growth, and measurable impact. * Own and steward the Enablement budget, making strategic investment decisions that directly accelerate revenue growth and sales productivity. * Shape company-wide strategic direction as a senior leadership stakeholder, driving program decisions with a focus on operational excellence and measurable business outcomes. * Define and champion the policies, processes, and best practices that elevate Smartsheet's sales and marketing organization, influencing how the business operates at scale. * Other duties as assigned.  How You Will Drive Business Value The Sr. Director, Revenue Enablement is accountable for delivering measurable impact on commercial performance — not just managing programs. The expectation is that this role produces outcomes that are visible to the CMO, CRO, and the board: * Faster time-to-productivity: Reduce ramp time for new AEs and CSMs through structured onboarding and role-based learning programs that are AI-assisted and continuously optimized * Accelerated AI feature adoption: Shrink the lag between AI product releases and field readiness — ensuring sellers can demo, position, and sell new capabilities within weeks of launch, not quarters * Higher win rates and deal quality: Drive consistent application of sales methodology and competitive positioning, translating enablement investment into measurable improvement in conversion and deal size * Enablement ROI visibility: Build the reporting infrastructure that connects program activity to commercial outcomes, providing the CMO and CRO with clear, data-driven insight into what is working and what to invest in next What You Will Bring Required * 12+ years of progressive experience in sales enablement, sales productivity, or GTM strategy within enterprise B2B SaaS * Demonstrated track record of building scalable enablement programs that measurably improved ramp time, win rates, or pipeline conversion * Deep fluency with AI-powered enablement tools and genuine conviction that AI fundamentally changes how sales organizations learn and execute * Highly analytical: comfortable defining metrics, building dashboards, and using data to diagnose performance gaps and measure program impact * Strong cross-functional credibility — able to partner with and influence senior leaders across Sales, Marketing, Product, and Customer Success * Execution-oriented: equally comfortable setting strategy and rolling up sleeves to get programs built and running * Outstanding communication and executive presence — able to translate complex GTM challenges into clear, compelling recommendations for senior audiences * Bachelor’s degree required; MBA or advanced degree preferred Preferred * Experience in a PE-backed or sponsor-backed environment, with familiarity operating at the pace, rigor, and accountability PE ownership demands * Background in AI enablement or future-of-work strategy, particularly in organizations actively deploying AI/ML into core products or go-to-market motions * Prior experience at SaaS or enterprise software companies that have undergone significant product or GTM transitions * Familiarity with enterprise sales methodologies (Value Selling, Challenger, or equivalent) and how to operationalize them at scale Current US Perks & Benefits: * Employer subsidized medical/vision and dental coverage for full-time employees * 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) * Monthly stipend to support your work and productivity * Flexible Time Away Program, plus Sick Time Off * US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans * US employees receive 12 paid holidays per year * Up to 24 weeks of Parental Leave * Personal paid Volunteer Day to support our community * Opportunities for professional growth and development including access to Udemy online courses * Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account * Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity. US Base Salary Pay Range $187,500—$247,500 USD   Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.  If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.   #LI-Remote

Datadog

Location: São Paulo, Brazil Reports to: Director, Field Enablement Travel: ~30% The Team Our GTM Enablement team plays a critical role in helping Datadog’s Sales and Customer Success teams succeed by equipping them with the right skills, knowledge, and tools at the right time. We partner closely with teams across Sales, Customer Success, Product Marketing, Curriculum, and Operations to ensure enablement programs translate into real performance in the field. As Datadog continues to invest in LATAM, this role represents a foundational hire—helping establish how enablement shows up locally while staying tightly connected to our global enablement ecosystem. The Opportunity Datadog is growing quickly across Latin America, and we’re looking for our first Field Enablement Manager based in LATAM to support this momentum. This role will be responsible for delivering ongoing ramp and everboarding enablement for our Sales and Customer Success teams across LATAM—particularly for sellers and CSMs based in Brazil and Mexico. In addition, you’ll support Spanish- and Portuguese-speaking sellers based in North America (e.g., Boston, Denver, Atlanta) who sell into LATAM accounts. You’ll serve as a trusted partner to the field, ensuring global enablement programs land effectively in the local context—across language, culture, sales motion, and market dynamics. This role is ideal for someone who thrives as an independent operator, builds strong relationships in the field, and enjoys adapting enablement to meet regional needs while staying aligned with global standards. This role will report into the our global Field Enablement team based in New York City and continue partnering with Field Enablement Managers globally across all regions and segments.  What You’ll Do * Deliver live and virtual enablement sessions focused on ongoing ramp and everboarding for Sales and Customer Success teams across LATAM. * Partner closely with Sales and CS leaders in Brazil and Mexico to understand performance needs and provide targeted enablement support. * Support Spanish- and Portuguese-speaking sellers based in North America who sell to LATAM customers. * Adapt and localize globally developed enablement programs to ensure relevance across language, culture, market context, and regional sales motions. * Design and facilitate reinforcement activities (e.g., role plays, deal clinics, skill practice sessions) that help sellers apply core concepts in real customer scenarios. * Collaborate closely with the Curriculum team to share field insights, provide feedback on program effectiveness, and support continuous improvement of global content. * Track participation, collect feedback, and use qualitative and quantitative insights to assess enablement impact and identify opportunities for improvement. * Build trusted relationships with Sales, Customer Success, and cross-functional partners to diagnose challenges and recommend appropriate enablement interventions. * Act as a regional connector—surfacing LATAM-specific insights back to global enablement teams to help shape future programs. Who You Are * 3–5 years of experience in sales enablement, field enablement, training, or a related GTM role. * Experience supporting Sales and/or Customer Success teams in a SaaS or technology environment; regional or international experience is a strong plus. * Fluent in Spanish, Portuguese, and English (required). * Strong facilitator with experience delivering engaging live and virtual training sessions. * Solid business acumen and comfort working with performance data, field feedback, and qualitative insights to inform enablement decisions. * Highly collaborative and relationship-oriented—you build trust quickly with sellers, managers, and cross-functional partners. * Familiarity with sales methodologies such as MEDDICC or Command of the Message. * Foundational understanding of Datadog’s core product pillars (Infrastructure, APM, Logs) and the ability to connect product capabilities to customer value. * Organized, adaptable, and comfortable operating independently in a fast-growing region. * Scrappy and pragmatic—you enjoy building from the ground up and iterating as you go. * Willing and able to travel approximately 30% across Latin America and North America. Why This Role Matters As Datadog’s first Field Enablement hire in LATAM, you’ll play a pivotal role in shaping how enablement supports our sellers and Customer Success teams in the region. You’ll help ensure our global programs translate into local impact—accelerating ramp, improving confidence, and enabling teams to succeed with customers across a rapidly growing market. #LI-Hybrid ---------------------------------------------------------------------------------------------------------------------------------- About Datadog:  Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. ---------------------------------------------------------------------------------------------------------------------------------- Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.  Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.  Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

Asana

We're seeking a driven, entrepreneurial Solutions Engineer to join a newly formed team bringing Command by Asana to product development and engineering teams. This is a unique opportunity to be at the ground floor of an emerging go-to-market motion, partnering with a dedicated Account Executive and cross-functional teammates to build repeatable technical plays that will scale across Asana's field organization. You will be an extended part of the product General Manager's team, helping bring customer feedback to the product team and shape how the product, demos, and technical positioning evolve. You'll work with Engineering leaders, product development teams, and cross-functional stakeholders who are looking to modernize how they coordinate work, deflect repetitive requests, and deliver better employee experiences. This role requires strong technical curiosity and customer empathy—you'll lead discovery, technical validation, and solution design while partnering seamlessly with Asana's existing Account Executives, Customer Success Managers, and core Solutions Engineers to support both net-new and expansion opportunities. This role is ideal for someone who understands the Engineering buyer, thrives in ambiguity, loves building from the ground up, and is energized by the chance to help define a new market motion at Asana. This role can either be fully remote depending on where you live in the UK, or based in our London office with an office-centric hybrid schedule. If based in-office: The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. WHAT YOU’LL ACHIEVE * Partner with the incubation Account Executive to lead technical validation for Engineering and product development opportunities within mid-market and enterprise accounts, from discovery through proof, demo, and close. * Develop a deep understanding of product development—including sprint planning, delivery estimation, ticket management, bug management, and debugging agent decisions—and map those workflows to Command by Asana. * Translate customer pain points into practical solution designs and compelling business value narratives for Engineering leaders, Engineering managers, and cross-functional stakeholders. * Conduct technical discovery sessions, whiteboard conversations, and tailored product demonstrations that position Asana within the customer's existing technology landscape. * Advise on solution architecture, integrations, admin considerations, and deployment approach so customers can confidently evaluate fit. * Partner closely with existing Asana AEs, CSMs, and core Solutions Engineers to uncover and support expansion opportunities within accounts that already use Asana for other teams. * Build repeatable demo assets, solution patterns, technical collateral, and feedback loops that enable the broader field organization as this motion scales. * Surface structured customer feedback, objections, and product gaps to Product, Product Marketing, and Sales leadership to inform roadmap and GTM strategy. * Deliver technical enablement and best practices that help the broader revenue organization have stronger conversations with Engineering buyers. ABOUT YOU * Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. * Bring 3+ years of experience in Solutions Consulting, Sales Engineering, or similar customer-facing technical roles. * Possess a strong understanding of Engineering and product development team personas, including familiarity with product delivery workflows, operational pain points, and the systems these teams use every day. * Maintain a deep understanding of AI coding agents and how they fit into modern development teams, along with technical concepts like API/MCP, data structure, permissions, and automation. * Exhibit excellent discovery skills, enabling you to uncover customer workflows, technical constraints, decision criteria, and success metrics before jumping to a solution. * Highly proficient in designing and delivering product demonstrations, workshops, and whiteboard sessions for both technical and executive audiences. * Show strong collaboration skills, working seamlessly with AEs, CSMs, Product, Product Marketing, and other Solutions Engineers to drive customer outcomes. * Comfortable operating in early-stage or incubation motions where messaging, product capabilities, and playbooks are evolving in real time. * Bring an adaptable, intellectually curious, and strong builder mentality. * Experience with engineering tools in categories such as Project & Issue Management, Agile Planning, AI Coding Agents, IDE, or CI/CD is a plus. * Background supporting displacement or migration conversations from legacy enterprise software is preferred. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. WHAT WE’LL OFFER Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between £86,100 - £98,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: * Mental health, wellness & fitness benefits * Career coaching & support * Inclusive family building benefits * Long-term savings or retirement plans * In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.

Asana

Command by Asana is a new product purpose-built for software development teams that helps engineers stay in flow  * Command automatically catalogs the decisions, context, and next steps agents need to stay efficient and keep moving. Engineers spend less time unblocking agents and more time on what’s next. * Assists EMs with releases that de-risk themselves * Command monitors scope, dependencies, pacing, and risks in real time, surfacing blockers and adjusting plans before they cascade into delays.  * Enables leaders to always know the status, without the meetings required * Command gives leaders a custom, queryable view of the strategic work that's important to them, so they know what is truly at risk and why without waiting for a status update. We are building the first Solutions Engineering overlay team to support Command's go-to-market motion, partnering closely with customers to demonstrate how modern software teams can plan and execute with clarity, not theater. THE OPPORTUNITY We're seeking a driven, entrepreneurial Solutions Engineer to join a newly formed team bringing Command to product development and Engineering teams. This is a unique opportunity to be on the ground floor of an emerging go-to-market motion, partnering with a dedicated Account Executive and cross-functional teammates to build repeatable technical plays that will scale across Asana's field organization. You will be an extended part of the Product Lead/General Manager's team, helping bring customer feedback to the product team and shape how the product, demos, and technical positioning evolve. You'll work with Engineering leaders, product development teams, and cross-functional stakeholders who are looking to modernize how they coordinate work, deflect repetitive requests, and deliver better employee experiences. This role requires strong technical curiosity and customer empathy—you'll lead discovery, technical validation, and solution design while partnering seamlessly with Asana's existing Account Executives, Customer Success Managers, and core Solutions Engineers to support both net-new and expansion opportunities. This role is ideal for someone who understands the Engineering buyer, thrives in ambiguity, loves building from the ground up, and is energized by the chance to help define a new market motion at Asana. This role is based in our New York City office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. WHAT YOU’LL ACHIEVE * Partner with the incubation Account Executive to lead technical validation for Engineering and product development opportunities within mid-market and enterprise accounts, from discovery through proof, demo, and close. * Develop a deep understanding of product development—including sprint planning, delivery estimation, ticket management, bug management, and debugging agent decisions—and map those workflows to Command by Asana. * Translate customer pain points into practical solution designs and compelling business value narratives for Engineering leaders, Engineering managers, and cross-functional stakeholders. * Conduct technical discovery sessions, whiteboard conversations, and tailored product demonstrations that position Asana within the customer's existing technology landscape. * Advise on solution architecture, integrations, admin considerations, and deployment approaches so customers can confidently evaluate fit. * Partner closely with existing Asana AEs, CSMs, and core Solutions Engineers to uncover and support expansion opportunities within accounts that already use Asana for other teams. * Build repeatable demo assets, solution patterns, technical collateral, and feedback loops that enable the broader field organization as this motion scales. * Surface structured customer feedback, objections, and product gaps to Product, Product Marketing, and Sales leadership to inform roadmap and GTM strategy. * Deliver technical enablement and best practices that help the broader revenue organization have stronger conversations with Engineering buyers. ABOUT YOU * Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. * 3+ years of experience in Solutions Consulting, Sales Engineering, or similar customer-facing technical roles. * Strong understanding of Engineering and product development team personas, including familiarity with product delivery workflows, operational pain points, and the systems these teams use every day. * Strong understanding of AI coding agents and how they fit into modern development teams, along with technical concepts like API/MCP, data structure, permissions, and automation. * Excellent discovery skills—you can uncover customer workflows, technical constraints, decision criteria, and success metrics before jumping to a solution. * Proficiency in designing and delivering product demonstrations, workshops, and whiteboard sessions for both technical and executive audiences. * Strong collaboration skills—you work seamlessly with AEs, CSMs, Product, Product Marketing, and other Solutions Engineers to drive customer outcomes. * Comfort operating in early-stage or incubation motions where messaging, product capabilities, and playbooks are evolving in real time. * Adaptability, intellectual curiosity, and a strong builder mentality. * Experience with engineering tools in categories such as Project & Issue Management, Agile Planning, AI Coding Agents, IDE, CI/CD (Preferred). * Background supporting displacement or migration conversations from legacy enterprise software (Preferred). * Comfort with modern sales and demo tooling, and with building scalable technical content for a growing field organization (Preferred). WHAT WE’LL OFFER Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between $167,650 - $178,500. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: * Mental health, wellness & fitness benefits * Career coaching & support * Inclusive family building benefits * Long-term savings or retirement plans * In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. #LI-Hybrid   About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.

Mongodb

Technical Services has global team members in offices spanning the globe including New York City, Toronto, Austin, Palo Alto, Vancouver, Sydney, Gurgaon (India), Tel Aviv, Dublin, and Buenos Aires. Outstanding customer satisfaction is achieved utilizing a 24x7x365 ‘follow-the-sun’ support model with regional teams covering the Americas, EMEA, and APAC regions. We are looking for a transformational leader to join the MongoDB Technical Services team, leading regional teams of MongoDB ‘core’ and ‘cloud’ Support Engineers. Individuals in this team are experts in addressing issues related to MongoDB’s core database functionality as well as troubleshooting cloud issues to enable successful customer implementations at scale. Click here to learn more about our Technical Services team. We are looking to speak to candidates who are based in Austin, as this role will require working in our Austin office 3 or more days a week. TYPICAL RESPONSIBILITIES OF THE TEAM INCLUDE * Diagnosing and resolving performance related issues * Advising on design and architecture including global distribution and replication of data to support high availability, low latency and meeting data sovereignty requirements * Advising on upcoming roadmap features and advocating for the customer in articulating business cases to drive issue resolution * Globally collaborating with peer teams to provide seamless and efficient regional handovers of follow-the-sun issues * Continuously learning and growing skills via participation in training, maintaining industry awareness and development of training to share subject matter expertise more broadly across the team * Increasing case-deflection numbers by contributing to knowledge-base, distributing knowledge to peers and the general MongoDB community * Working on specific accounts to build rapport and an in-depth understanding of customer architecture and environment(s) while encouraging expansion of use Our customers are the best and brightest in the business and they have great expectations of our products and our company. If you are the type of person who enjoys helping customers, managing complex, fast-moving situations and leading/managing a talented group of individuals who continuously delight our customers, then this role is for you! CANDIDATE PROFILE Required * 8+ years managing technical support or customer-facing engineering teams, with demonstrated success scaling operations, implementing process improvements, and elevating team performance * Proven track record in operational excellence: implementing metrics-driven improvements, designing scalable workflows, and optimizing resource allocation across distributed teams * Strong people development philosophy: history of coaching technical talent from individual contributors to senior engineers, with concrete examples of career progression under your leadership * Deep technical foundation across multiple database technologies (relational, NoSQL, distributed systems) with hands-on experience diagnosing complex production issues * Project leadership experience: successfully led cross-functional technical initiatives requiring coordination across engineering, product, and support organizations * Exposure to AI/ML technologies: understanding of how modern AI systems interact with data platforms, vector databases, or experience supporting AI-driven applications * Ability to balance technical depth with strategic thinking—equally comfortable reviewing query execution plans and presenting operational roadmaps to executives * Experience building and refining KPIs, implementing tooling improvements, and using data to drive team decisions * Strong diagnostic and troubleshooting skills with ability to lead-by-example during critical escalations * Comfort with the full people management lifecycle: hiring, performance management, succession planning, and translating organizational strategy to individual development plans * Ability to calibrate communication for diverse audiences—from kernel debugging sessions to executive business reviews Desirable * Prior work at a database company, specifically in the NoSQL space, or managing support for highly concurrent distributed systems in production. Scaled SaaS customer facing role experience preferred * Experience with modern observability, analytics, and automation tools; familiarity with how AI can enhance team operations * Track record of process innovation that demonstrably improved efficiency metrics (case deflection, resolution time, customer satisfaction) * Experience developing analytical dashboards using tools like Tableau, or implementing data-driven approaches to operational planning SUCCESS MEASURES * Within 30 days * Complete MongoDB’s new hire technical training program; be able to speak confidently about our total portfolio of products * Build initial rapport with the team and gain their trust * Within 60 days * Understand our global follow-the-sun processes and escalation processes * Have formed relationships with escalation managers, CSMs, sales, field and engineering stakeholders * Have begun conducting regular 1 on1’s with your teams as well as other managers within Technical Services and across the business * Within 90 days * Take assignment of and drive five (5) cases to closure to learn our internal processes * Have identified areas of efficiency for the team to scale * Effectively lead regional escalations and RCA’s when needed * At 120 days and onward * Present a comprehensive operational improvement plan addressing at least two areas: process efficiency, tooling gaps, knowledge management, or team development frameworks * Conduct three (3) face-to-face interactions with marquee customers, either in-person or virtually * Demonstrate the understanding of the short and long term goals of the Technical Services team and how your team is working toward those objectives ABOUT MONGODB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.  MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.   Req ID: 3263274319 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $140,000—$275,000 USD

Mongodb

Technical Services operates with a global footprint, maintaining a presence in key cities such as New York City, Toronto, Austin, Palo Alto, Vancouver, Sydney, Gurgaon (India), Tel Aviv, Dublin, and Buenos Aires. Our commitment to exceptional customer satisfaction is underpinned by a 24x7x365 'follow-the-sun' support strategy, executed by dedicated regional teams across the Americas, EMEA, and APAC. We are seeking a visionary leader to join the MongoDB Technical Services organization to oversee regional teams of MongoDB Premium Services Support Engineers. These specialists possess deep expertise in resolving challenges related to core database functionality and troubleshooting complex cloud environments to facilitate high-scale customer success. For this hybrid role, we are specifically interested in meeting candidates located in Palo Alto, CA or San Francisco, CA. CORE RESPONSIBILITIES OF THE TEAM * Diagnosing and resolving performance issues: Identifying, troubleshooting, and fixing performance-related bottlenecks * Advising on design and architecture: Providing technical guidance on architectural design, including replication and global data distribution, to ensure low latency, high availability, and compliance with data sovereignty requirements * Serving as a customer advocate: Advising on upcoming roadmap features and articulating strong business cases to drive the swift resolution of critical issues * Engaging in global collaboration: Partnering with regional peer teams and sharing account context to anticipate client needs before an event, ensuring a seamless and elevated level of global service * Fostering a culture of continuous learning: Growing technical skills through training participation, maintaining industry awareness, and developing specialized internal training to share subject matter expertise more broadly across the team * Enhancing case-deflection strategies: Increasing case-deflection numbers by regularly contributing to the knowledge base, distributing technical insights to peers, and sharing knowledge with the broader MongoDB community * Building strong account relationships: Working with specific key accounts to build rapport, establish deep partnerships, and gain an in-depth understanding of unique customer architectures and environments while actively encouraging the expansion of MongoDB usage Our customers are the best and brightest in the business and they have great expectations of our products and our company. If you are the type of person who enjoys helping customers, managing complex, fast-moving situations and leading/managing a talented group of individuals who continuously delight our customers, then this role is for you! CANDIDATE PROFILE Required Experience * 8+ years managing technical support or customer-facing engineering teams, with demonstrated success scaling operations, implementing process improvements, and elevating team performance * Proven track record in operational excellence: implementing metrics-driven improvements, designing scalable workflows, and optimizing resource allocation across distributed teams * Strong people development philosophy: history of coaching technical talent from individual contributors to senior engineers, with concrete examples of career progression under your leadership * Deep technical foundation across multiple database technologies (relational, NoSQL, distributed systems) with hands-on experience diagnosing complex production issues * Project leadership experience: successfully led cross-functional technical initiatives requiring coordination across engineering, product, and support organizations * Exposure to AI/ML technologies: understanding of how modern AI systems interact with data platforms, vector databases, or experience supporting AI-driven applications * Ability to balance technical depth with strategic thinking—equally comfortable reviewing query execution plans and presenting operational roadmaps to executives * Experience building and refining KPIs, implementing tooling improvements, and using data to drive team decisions * Strong diagnostic and troubleshooting skills with ability to lead-by-example during critical escalations * Comfort with the full people management lifecycle: hiring, performance management, succession planning, and translating organizational strategy to individual development plans * Ability to calibrate communication for diverse audiences—from kernel debugging sessions to executive business reviews DESIRED EXPERIENCE * Prior work at a database company, specifically in the NoSQL space, or managing support for highly concurrent distributed systems in production. Scaled SaaS customer facing role experience preferred * Experience with modern observability, analytics, and automation tools; familiarity with how AI can enhance team operations * Track record of process innovation that demonstrably improved efficiency metrics (case deflection, resolution time, customer satisfaction) * Experience developing analytical dashboards using tools like Tableau, or implementing data-driven approaches to operational planning SUCCESS MEASURES * Within 30 days * Complete MongoDB’s new hire technical training program; be able to speak confidently about our total portfolio of products * Build initial rapport with the team and gain their trust * Within 60 days * Understand our global follow-the-sun processes and escalation processes * Have formed relationships with escalation managers, CSMs, sales, field and engineering stakeholders * Have begun conducting regular 1 on1’s with your teams as well as other managers within Technical Services and across the business * Within 90 days * Take assignment of and drive five (5) cases to closure to learn our internal processes * Have identified areas of efficiency for the team to scale * Effectively lead regional escalations and RCA’s when needed * At 120 days and onward * Present a comprehensive operational improvement plan addressing at least two areas: process efficiency, tooling gaps, knowledge management, or team development frameworks * Conduct three (3) face-to-face interactions with marquee customers, either in-person or virtually * Demonstrate the understanding of the short and long term goals of the Technical Services team and how your team is working toward those objectives ABOUT MONGODB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.  To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. REQ ID: 2273464421 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $140,000—$275,000 USD

Norvion Systems AB

About Norvion Systems AB Norvion Systems AB, headquartered in Gothenburg, Sweden, is an innovative engineering company delivering advanced AI, robotics, embedded systems, and automotive engineering solutions across the Nordic region and Europe. We work closely with leading industrial partners to support the development and deployment of next-generation technologies. Our engineering teams combine deep industry experience with a practical Nordic engineering culture focused on innovation, quality, and real-world impact. To support one of our automotive partners in Gothenburg, we are looking for an experienced Product Cybersecurity Officer to join a long-term consulting assignment. If you have experience in automotive cybersecurity, regulatory compliance, and product security governance, we would love to hear from you. About the Assignment As a Product Cybersecurity Officer, you will support product cybersecurity activities throughout the development lifecycle, ensuring compliance with automotive cybersecurity regulations and standards. You will work closely with cross-functional teams and stakeholders to coordinate cybersecurity activities, support compliance efforts, and contribute to secure product development. Key Responsibilities Support product cybersecurity activities for automotive projects Ensure compliance with automotive cybersecurity regulations and standards Coordinate cybersecurity-related activities across cross-functional teams Support regulatory compliance, audits, and certification activities Collaborate with engineering teams and stakeholders throughout the product development lifecycle We Are Looking For We are looking for professionals with experience in automotive product cybersecurity and regulatory compliance. You should have: Experience in Automotive Cybersecurity (CSMS, UN R155, ISO 21434) Knowledge of Automotive E/E Architecture and ECUs Experience with regulatory compliance, audits, and certification Strong stakeholder management and program coordination skills Fluent English communication skills Advantageous Experience The following experience will be considered a strong advantage: Swedish language skills Korean and/or Chinese language skills Experience with vehicle connectivity and off-board cybersecurity Assignment Details 📍 Location: Gothenburg, Sweden (On-site) 📅 Start Date: 10 August 2026 📄 Duration: Until 27 August 2027 Application Deadline: 30 July 2026 Due to the very short onboarding timeline, only candidates who already have the legal right to work in Sweden (Swedish/EU citizenship, Permanent Residence, or a valid Swedish work permit) can be considered for this assignment. Why Join Norvion? Engineering Beyond Boundaries At Norvion, engineers work on real industrial challenges involving advanced automotive technologies, AI, robotics, and intelligent systems. Work With Experienced Engineers Join a team with strong European engineering experience and collaborate with experts from leading technology companies and automotive organizations. Nordic Engineering Culture We believe in: Flat communication Technical excellence Individual ownership Continuous learning Sustainable work-life balance Interested? Please send your English CV to: 📧 hr@norviontech.com

Mentimeter AB (publ)

Some people are technical but wish they were closer to the commercial side. Others are great in sales environments but struggle when the conversation gets technical. The person we are looking for is neither - you’re genuinely at home in both worlds. That's who we're looking for. You'll be joining Mentimeter's Strategic Accounts team - a sales team working with our most complex, high-value enterprise customers. You'll sit alongside Key Account Managers and Customer Success Managers, acting as their technical partner in deals, renewals, and expansions. When an enterprise IT team needs convincing, when a security review is holding up a contract, or when a customer's technical setup isn't working for them - that's when you step in. You'll be the first person in this role across EMEA, which means you'll have real scope to shape how we do Sales Engineering in Strategic Accounts. There's no predefined playbook. If you need one, this probably isn't the right role. But if you're energised by building something from scratch, it's a rare opportunity. What you'll do Partner with Strategic Key Account Managers in enterprise deals - owning the technical dimension of commercial conversations and helping move things forward when security, IT, or procurement are in the room Lead enterprise onboarding and setup for our most important customers: SSO, SCIM, domain control, workspace architecture, and integrations Engage directly with senior IT and security stakeholders, earning their confidence and translating their requirements into workable solutions Spot and resolve the technical blockers that slow down adoption, expansion, or renewal - before they become a problem Help the account team understand the commercial implications of technical decisions, not just the technical ones Feed patterns and recurring challenges back to our Product department in a structured way that actually influences the roadmap Raise the technical floor of the wider sales organisation through documentation and informal coaching Who you are You've spent 2+ years in a customer-facing technical role at a SaaS company - Solutions Consulting, Pre-sales, Implementation Consulting, or similar You understand enterprise IT environments well enough to hold a credible conversation: identity providers, SSO, SCIM, security reviews, and how large organisations actually make decisions You have a commercial mindset - you understand that how Mentimeter is set up has direct implications for account health, expansion, and retention, and you think in those terms You thrive in a sales environment. You enjoy the pace, the commercial focus, and being a part of retaining and growing deals You're highly self-directed. You don't need a manager to tell you what to do next - you read the situation and act You communicate clearly across audiences: technically credible with IT teams, business-relevant with executives, collaborative with your sales colleagues Professional-level English is a must; additional languages are a bonus What this role is not Not a technical support or ticket-handling function Not responsible for driving adoption or usage (owned by Customer Success) Not responsible for commercial negotiations or account ownership (owned by Key Account Managers) Resources to support you A close-knit Strategic Accounts team of KAMs and CSMs who will rely on you as a genuine partner Sales Operations, Sales Enablement, and Business Development support A strong toolstack: Salesforce, Notion, Mixpanel, Looker, Claude, NotebookLM, PlanHat, Braze, and more

Integro Consulting AB

We are looking for a highly experienced Product Cybersecurity Expert to join our client within the automotive industry and drive the development of secure vehicle platforms. This role requires extensive expertise in cybersecurity design, architecture, and compliance, with a strong focus on the automotive domain. The position typically requires 12+ years of relevant experience and recognition as an expert in the field. What you will do As a Cybersecurity Senior Expert, you will: 1. Develop cybersecurity technical solutions for vehicle architectures Perform Threat Analysis and Risk Assessments (TARA) for vehicle platforms Define and implement cybersecurity requirements from standards and external partners Conduct vulnerability analyses to identify and mitigate potential threats and weaknesses 2. Harmonize cybersecurity concepts across systems Define overall vehicle-level items and dependencies Provide guidance on technical assumptions and CS concept selection Align requirements with external partners where applicable Define verification and validation strategies Consolidate cybersecurity cases across systems and functions 3. Ensure end-to-end vehicle-level cybersecurity integrity Lead design and architecture solutions for vehicle platforms Collaborate with cross-functional teams to align cybersecurity solutions with vehicle programs and platforms Consolidate cybersecurity cases created by functional and component teams 4. Strengthen cybersecurity processes Contribute to the development and continuous improvement of cybersecurity processes Ensure alignment with compliance, regulations (UNECE R155), standards (ISO/SAE 21434), and internal policies Support integration of cybersecurity into all stages of product development Qualifications Required B.Sc. or M.Sc. in Computer Science, Electronics, or equivalent Proven experience leading cybersecurity activities in vehicle platforms/programs, including type approval Strong background in secure architecture design or cybersecurity concept design Hands-on experience as a Cybersecurity Engineer or Architect in embedded systems Familiarity with automotive embedded system design, network protocols, and communication technologies (CAN, Ethernet, wireless) Deep understanding of cybersecurity best practices, including cryptography and CS concepts Knowledge of standards and regulations: ISO/SAE 21434, UNECE R155, CSMS Experience in TARA execution for complex systems Strong analytical mindset with excellent communication and collaboration skills Experience working with agile methods Knowledge of AI integration and tool automation (e.g., AI agents, LLMs) is a strong advantage Personal skills: You have excellent communication and collaboration skills You can easily create a network and work in cross functional international teams Fluent in English both spoken and written. Swedish is a plus You are a problem solver, and work in a structured way Curious, flexible and supportive Looking forward to meeting you.

Okta

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.   ABOUT THE ROLE: We are looking for someone to join our growing CSM team, to cover Italian and French Accounts. (FLUENT ITALIAN required) Do you have a passion for technology, strategic problem solving, and providing thought leadership to help our customers on their Identity journey.  You will be part of our EMEA Customer Success team, managing a book of business alongside being responsible for targeted intervention into our digitally-served customer base in your assigned region. You are a continuous learner, building your product knowledge, and industry knowledge as well as building relationships with customer stakeholders to be their trusted advisor.  You will guide our customers to rapid adoption, expansion, and identity churn risks.  As a CSM you play an important role in working with and connecting the customer's needs to the Sales team, Product Management team, Support, Renewals, Professional Services, and Engineering teams.   WHAT YOU’LL BE DOING: Below outlines some key attributes for a Customer Success Manager. The expectations of the role will depend on the assigned account (volume and complexity): * Customer Success and Growth: Own and drive a Success Plan for each covered customer, containing appropriate plans to accelerate customers' adoption and value from Okta and drive them to a place of successful and measurable outcomes, advocacy, retention and growth. * Ownership: Take ownership of your assigned Book of Business, mitigate churn risk, identify growth opportunities, remove blockers and establish yourself as a high-value resource to your customer stakeholders. * Adoption: Have a relentless focus on driving consumption and adoption of Okta’s products through clear expectation setting with customers, implementation of best practices and driving proactive and reactive tracking of data points * Digital Account Ownership: Leverage the tools and techniques provided by the Digital Growth team in the US to build a high level understanding of the digitally-serviced (ie non CSM covered) accounts in your respective region (e.g. monitoring adoption trends, health scores and other data points). Work with your manager to determine appropriate and targeted interventions to mitigate risk and grow accounts  * Communication: Build strong relationships through effective and concise communication with customers, stakeholders, and internal teams. Enhance customer satisfaction, improve collaboration, and understand customer problems and goals. * Problem-Solving: Identify and solve customer problems efficiently by proactively addressing potential issues and collaborating with customers and internal teams to find suitable solutions. * Collaboration: Work effectively with cross-functional teams, share information and resources, drive initiatives, and engage in conversations to better assist customers. Be willing to drive initiatives that can positively impact many customers. * Build and Maintain Executive Relationships: Build strong relationships with key decision-makers, identify and map the organisation's decision making hierarchy. Engage a range of strategic customer personnel in order to influence larger customer decisions. * Product Knowledge: CSMs need to have a good understanding of Okta's products and services in order to provide customers with insights and direction. Build knowledge through achieving minimum certification levels and spending time staying up to date on solutions and roadmap.   YOU WOULD BE IDEAL FOR THIS ROLE IF YOU HAVE:  * Fluent French and Italian are required.  * Experience in customer success management, ideally working with customers to drive adoption of a technical platform or solution.  * Customer-centric and proactive team player that is focused on driving customer loyalty and adoption * Success in working in and navigating enterprise environments, building trusted relationships at all levels in the organization.  * Experienced in driving product adoption and expansion, through understanding the customer’s current situation and desired outcomes. Being able to utilise consulting style questions to engage and discover the information we need to support our customers * Able to operate in a fast-paced environment and manage multiple customers and projects, adapt to changing priorities, think ahead, and solve problems. * Ability to take on feedback, be willing to learn new things, have a growth mindset and align to Okta core values * Strong oral, written and presentation skills  * Ability to organize, prioritize, complete activities and meet deadlines on a daily basis  * Flexibility to occasionally attend global meetings, training, kick offs and off sites * Travel up to 15%   #LI-JB2 #LI-HYBRID P18988_3489264   Below is the annual On Target Compensation (OTE) range for candidates located in France. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and comprehensive healthcare coverage and financial benefits including paid time off and parental leave in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/fra. The OTE range for this position for candidates located in France is between: €71.000—€98.000 EUR The Okta Experience * Supporting Your Well-Being  * Driving Social Impact  * Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Datadog

Manager, Customer Success As a Manager, Customer Success, you will hire and develop teams, coaching Customer Success Managers (CSMs) to success. This role impacts our customer experience and retention at scale, providing an opportunity to join a company that’s a leader in the space and see your contributions firsthand. At Datadog, we value our office culture—the relationships and collaboration it builds, and the creativity it inspires. We operate as a hybrid workplace to help our Datadogs create a work-life harmony that best fits them. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: * Drive and influence the full renewal and expansion sales cycle * Serve as an advisor and role model for exemplary customer service * Balance autonomy with effective communication upwards * Act as a regional/segment owner and escalation point for relevant matters * Motivate CSMs to foster customer relationships that build trust and achieve consistent revenue growth * Collaborate cross-functionally to drive positive customer outcomes and solve complex challenges * Focus on talent attraction, retention, and development to create high-performance teams Who You Are: * Experienced in Customer Success or Account Management, with 6+ years of experience preferred and at least 3 years in the SaaS space * 3+ years of experience leading a high-performing team of Customer Success Managers * A proven track record of success in negotiating contract terms and overcoming pricing objections for renewal and upsell opportunities * Familiar with the B2B tech or subscription-based software space * Comfortable in a fast-paced, scaling environment Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: * Best-in-class onboarding * Sales training in MEDDIC and Command of the Message * An inclusive company culture, with opportunities to join our Community Guilds * Intra-departmental mentor and buddy program for networking * Continuous professional development, product training, and career pathing * New hire stock equity (RSU) and employee stock purchase plan (ESPP) * Generous global benefits Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.   ---------------------------------------------------------------------------------------------------------------------------------- About Datadog:  Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. ---------------------------------------------------------------------------------------------------------------------------------- Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.  Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.  Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.