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Välkommen till Lidingö stad - en citynära, grönskande ö endast 15 minuter från centrala Stockholm. Med kunskap och samarbete bygger vi broar som leder till nya möjligheter, både för livet som pågår och för det som väntar. Hos oss finns många möjligheter att utveckla dina styrkor – eller upptäcka helt nya. Med hjärtat i verksamheten, blicken mot framtiden och nyfikenheten som vägvisare gör vi tillsammans livet och arbetslivet på Lidingö lite bättre varje dag. Välkommen att bli en del av Lidingö stad – bron till framtiden. Lidingö stad har 18 kommunala förskolor med olika pedagogiska inriktningar, varierande barn- och personalgrupper samt unika lokaler och arbetsplaner. Det som förenar oss är uppdraget att lägga grunden för det livslånga lärandet, med utgångspunkt i skollagen och förskolans läroplan. Tillsammans skapar vi en trygg och inspirerande miljö där både barn och medarbetare får möjlighet att växa. Vi söker vikarier till fyra av Lidingös kommunala förskolor, Brevik, Högsätra, Skärsätra och Torsviks förskolor. 1 plats(er). ARBETSUPPGIFTER Som förskolevikarie på någon av våra förskolor arbetar du tillsammans med- och under ledning av ordinarie pedagoger. Du deltar i den verksamhet/undervisning som bedrivs under tiden du är på förskolan och är engagerad i barnens lek och lärande där du är med och bidrar till en innehållsrik och betydelsefull vardag för alla barn. Som vikarie förväntas du vara flexibel och kunna rycka in där det behövs med varierande arbetsuppgifter och ibland med kort varsel. Du är med och lägger grunden för det livslånga lärandet genom barnens inflytande, delaktighet och lust att lära. KVALIFIKATIONER Då du i tjänstgöringen kan komma att placeras på olika förskolor och där vi ständigt utvecklas krävs det att du som person är flexibel och har lätt för att anpassa dig efter olika situationer. Tidigare erfarenhet av arbete med barn och-/eller inom förskola är meriterande för tjänsten. Arbetet förutsätter en god förmåga att kunna uttrycka sig väl i tal och skrift på svenska. Som förskolevikarie på våra förskolor förväntas du ha ett gott bemötande och förhållningssätt gentemot barn, vårdnadshavare och kollegor. Du är relationsskapande och sätter barnen och deras olika behov i största fokus. Du får gärna ha ett lekande sinne för att kunna skapa lekfulla situationer med barnen och inspirera med nya idéer. I Lidingö stad arbetar vi utifrån värdeorden engagerad, professionell och initiativrik. Vi förväntar oss att du bidrar med en stor skopa engagemang, ett professionellt förhållningssätt och att du tar initiativ för att ständigt utveckla dig och verksamheten. Anställningsform: Tidsbegränsad anställning. Staden tillämpar individuell lönesättning. Tillträde enligt överenskommelse. Enligt skollagen krävs det att du uppvisar utdrag ur polisens belastningsregister före anställning inom förskola, skola och övrigt arbete med barn. Detta begär du utdrag om på polisens hemsida. | Polismyndigheten (polisen.se) Lidingö stad arbetar med kompetensbaserad rekrytering så att varje person bedöms utifrån sin kompetens och att vi motverkar diskriminering. Inför rekryteringsarbetet har Lidingö stad tagit ställning till rekryteringskanaler och marknadsföring. Vi undanber oss därför kontakt med mediesäljare, rekryteringssajter och liknande.
Stolthet, trivsel, lojalitet, bra chefer och kollegor och en känsla av att bidra till ett bättre samhälle. Så känner medarbetarna för Sölvesborgs kommun som arbetsgivare. Vi erbjuder våra medarbetare meningsfulla arbetsuppgifter som gör skillnad för andra människor. Vill du bli en av oss? Arbete- och välfärdsförvaltningen består av Individ- och familjeomsorg, Stöd, service och boende samt Utbildning, försörjning och förebyggande. Totalt är vi cirka 300 medarbetare som arbetar salutogent och lösningsinriktat med en kunskapsbas i metoder med vetenskaplig grund. Vårt uppdrag är att hjälpa och stödja individer med sociala problem och/eller funktionsnedsättning, att arbeta förebyggande och främjande för att motverka utanförskap och sociala problem och genom studier eller sysselsättning hitta vidare ut i arbetslivet mot självförsörjning. Utifrån ett barnrättsperspektiv hjälper, stödjer och skyddar vi barn och ungdomar för att de ska kunna leva och utvecklas under goda och trygga förhållanden. Individ- och familjeomsorgen i Sölvesborg består idag av sex enheter; Utredning Barn och unga, Placeringsenheten, Försörjningsenheten, Vuxenenheten, Utredning SoL/LSS samt Barn- och ungdomsenheten. Placering: Utredning barn och unga Utredning barn och unga består av fem socialsekreterare, två ungdomssekreterare och en enhetschef. Omställning till den nya socialtjänstlagen pågår. Vi satsar bland annat på det brottsförebyggande arbetet och förstärker med ungdomssekreterare i vårt team, som ska ingå i nystartat ungdomsteam. Därutöver sker satsning på att stärka barnrättsperspektivet, öka vår tillgänglighet och att erbjuda insatser utan behovsprövning. Till vår hjälp i mer komplexa ärenden har vi Hemmaplansteamet, som kan arbeta med både kartläggning och intensiv familjebehandling i hemmet, till skydd för barn och för att förebygga placering. Du kommer att ha tillgång till en nära arbetsledning och engagerade kollegor. Enheten erbjuder en arbetsmiljö och ett arbetssätt som genomsyras av en helhetssyn gentemot våra medborgare och av att vi bejakar medarbetarnas personliga styrkor. Vårt arbetssätt baserar sig på ett lösningsfokuserat synsätt, inkludering och att se varje individs förmågor. Vi tror på att finna och utveckla människors egen kraft till förändring. Under en tid har vi fördjupat vårt arbete inom Signs of Safety och implementering pågår. Vårt arbete är inte lätt, men alltid meningsfullt. Vi utvecklar och genomför det här tillsammans och vi ser att vi gör skillnad! Vi erbjuder bland annat: • Individuellt anpassad introduktion genom mentorskap. • Tillgång till nära och tillgänglig arbetsledning. • Möjlighet till kompetensutveckling. • Engagerade kollegor. • Friskvårdstimme. • Ny och fräsch arbetsplats mitt i centrum, nära till allmänna kommunikationer. • Möjlighet att arbeta viss tid hemifrån om verksamheten tillåter. 1 plats(er). ARBETSUPPGIFTER Som socialsekreterare i vårt utredningsteam kommer du tillsammans med dina kollegor att handlägga ärenden enligt SoL och LVU gällande barn och unga. I arbetsuppgifterna ingår att ta emot orosanmälningar och att göra skydds- och förhandsbedömningar. Arbetet innebär att du utreder barns behov enligt BBIC, bedömer och beslutar om insatser samt även följer upp beviljade insatser såsom öppenvård, kontaktfamilj och kontaktperson. Du kommer att ha ett nära samarbete med övriga socialsekreterare inom enheten samt med vår öppenvård, men även med externa samarbetspartners. Du kommer få stöd av kollegor samt närmaste chef. KVALIFIKATIONER Vi söker dig som är socionom. Det är meriterande med tidigare erfarenhet av myndighetsutövning inom socialtjänstens barn och unga. I din yrkesroll är det viktigt med inlevelseförmåga, lyhördhet och kreativitet i mötet med de personer vi arbetar för. Som socialsekreterare är det viktigt att du bidrar till en god upplevelse av socialtjänsten, utan att åsidosätta barn och ungas behov. En god kommunikation och prestigelöshet är betydelsefullt för att vi tillsammans ska lyckas med vårt uppdrag. För att utföra arbetet krävs en vilja och en förmåga att samarbeta med både kollegor och verksamhetens samarbetspartner samt att analysera, bedöma, fatta rättssäkra beslut och att uttrycka sig väl på svenska i tal och skrift. För Sölvesborgs kommun är det viktigt att du som ny arbetstagare känner dig bekväm med vår värdegrund och vill arbeta med den i vardagen, därför lägger vi stor vikt vid personlig lämplighet. B-körkort för manuellt växlad bil är ett krav. Anställningsform: Tillsvidareanställning. Varaktighet: Tillsvidare, tillträde: Snarast, enligt överenskommelse. Enligt Lagen (2013:852) om registerkontroll av personer som ska arbeta med barn ska du vid erbjuden anställning kunna visa ett utdrag ur belastningsregistret. I Sölvesborgs kommun arbetar våra 1 500 medarbetare efter ledorden värme, närhet och engagemang. Vår värdegrund genomsyrar all verksamhet och vi arbetar tillsammans för att Sölvesborg ska vara en plats där det skapas möjligheter för den som bor, verkar eller vistas här. Vi erbjuder dig en dynamisk och lyhörd arbetsplats där vi är positiva till nya idéer och god stämning och trivsel har hög prioritet. Som arbetsgivare värnar vi om alla våra medarbetare och erbjuder därför många förmåner. Läs mer på www.solvesborg.se/jobb Sölvesborg ligger vid Blekinges kust med goda pendlingsmöjligheter från både Karlskrona och Malmö. Vi undanber oss direktkontakt med bemannings- och rekryteringsföretag samt försäljare av ytterligare jobbannonser.
Community Paediatric Nurse – Complex Care Location: Bridgwater Shifts: Days & Nights including weekends - 08:15-20:15 & 21:00-08:15 Pay Rates (including holiday pay): * Days: £35.20 per hour * Nights: £39.55 per hour * Weekends: £44.06 per hour ---------------------------------------------------------------------------------------------------------------------------------- At Thornbury Community Services, we believe every child deserves the chance to live life to the fullest. We’re looking for paediatric nurses who want to make a real difference - helping young people stay safe, achieve their goals, discover new hobbies, and enjoy experiences that matter most to them. Your role goes beyond clinical care. You’ll build trust with families, create safe environments, and empower children to take trips, learn new skills, and thrive at home and in their community. Every shift is an opportunity to change a life. ---------------------------------------------------------------------------------------------------------------------------------- Why This Role Matters Joining Thornbury means being part of something bigger - giving children the chance to grow, learn, and experience joy despite complex health needs. We are seeking a compassionate, engaging and reliable Paediatric Nurse to support a 14-year-old male client. This is a fantastic opportunity to build a meaningful therapeutic relationship, with the potential for regular ongoing work and shadow shifts available to help you become familiar with the client's needs and routine. Join a dedicated team focused on enhancing quality of life, promoting independence, and making a genuine, positive impact every day. ---------------------------------------------------------------------------------------------------------------------------------- What We’re Looking For We’re seeking nurses who are: * Compassionate and resilient, with a genuine passion for paediatric care. * Experienced in UK complex care (minimum 6 months in the last 2 years). * Skilled in key areas such as ventilation via mask, PEG care & epilepsy management. ---------------------------------------------------------------------------------------------------------------------------------- Your Benefits as a TCS Nurse We value our nurses and offer a package designed to support your career and wellbeing: * Professional Development: Access to free CPD and support with revalidation. * 24/7 Support: Clinical and operational teams available whenever you need them. * Employee Assistance Programme: Round-the-clock wellbeing support. * Upskilling: Access to refresher courses and practical skills sessions. ---------------------------------------------------------------------------------------------------------------------------------- Apply Today If you want a role where your skills change lives and your care creates possibilities, apply now. Questions? Contact us at: 📧 applications@thornburycommunityservices.co.uk 📞 0333 323 3762 #PAEDNBW
Community Paediatric Nurse – Complex Care Location: Bridgwater Shifts: Days & Nights including weekends - 08:15-20:15 & 21:00-08:15 Pay Rates (including holiday pay): * Days: £35.20 per hour * Nights: £39.55 per hour * Weekends: £44.06 per hour ---------------------------------------------------------------------------------------------------------------------------------- At Thornbury Community Services, we believe every child deserves the chance to live life to the fullest. We’re looking for paediatric nurses who want to make a real difference - helping young people stay safe, achieve their goals, discover new hobbies, and enjoy experiences that matter most to them. Your role goes beyond clinical care. You’ll build trust with families, create safe environments, and empower children to take trips, learn new skills, and thrive at home and in their community. Every shift is an opportunity to change a life. ---------------------------------------------------------------------------------------------------------------------------------- Why This Role Matters Joining Thornbury means being part of something bigger - giving children the chance to grow, learn, and experience joy despite complex health needs. We are seeking a compassionate, engaging and reliable Paediatric Nurse to support a 14-year-old male client. This is a fantastic opportunity to build a meaningful therapeutic relationship, with the potential for regular ongoing work and shadow shifts available to help you become familiar with the client's needs and routine. Join a dedicated team focused on enhancing quality of life, promoting independence, and making a genuine, positive impact every day. ---------------------------------------------------------------------------------------------------------------------------------- What We’re Looking For We’re seeking nurses who are: * Compassionate and resilient, with a genuine passion for paediatric care. * Experienced in UK complex care (minimum 6 months in the last 2 years). * Skilled in key areas such as ventilation via mask, PEG care & epilepsy management. ---------------------------------------------------------------------------------------------------------------------------------- Your Benefits as a TCS Nurse We value our nurses and offer a package designed to support your career and wellbeing: * Professional Development: Access to free CPD and support with revalidation. * 24/7 Support: Clinical and operational teams available whenever you need them. * Employee Assistance Programme: Round-the-clock wellbeing support. * Upskilling: Access to refresher courses and practical skills sessions. ---------------------------------------------------------------------------------------------------------------------------------- Apply Today If you want a role where your skills change lives and your care creates possibilities, apply now. Questions? Contact us at: 📧 applications@thornburycommunityservices.co.uk 📞 0333 323 3762 #PAEDNBW
Community Paediatric Nurse – Complex Care Location: Bridgwater Shifts: Days & Nights including weekends - 08:15-20:15 & 21:00-08:15 Pay Rates (including holiday pay): * Days: £35.20 per hour * Nights: £39.55 per hour * Weekends: £44.06 per hour ---------------------------------------------------------------------------------------------------------------------------------- At Thornbury Community Services, we believe every child deserves the chance to live life to the fullest. We’re looking for paediatric nurses who want to make a real difference - helping young people stay safe, achieve their goals, discover new hobbies, and enjoy experiences that matter most to them. Your role goes beyond clinical care. You’ll build trust with families, create safe environments, and empower children to take trips, learn new skills, and thrive at home and in their community. Every shift is an opportunity to change a life. ---------------------------------------------------------------------------------------------------------------------------------- Why This Role Matters Joining Thornbury means being part of something bigger - giving children the chance to grow, learn, and experience joy despite complex health needs. We are seeking a compassionate, engaging and reliable Paediatric Nurse to support a 14-year-old male client. This is a fantastic opportunity to build a meaningful therapeutic relationship, with the potential for regular ongoing work and shadow shifts available to help you become familiar with the client's needs and routine. Join a dedicated team focused on enhancing quality of life, promoting independence, and making a genuine, positive impact every day. ---------------------------------------------------------------------------------------------------------------------------------- What We’re Looking For We’re seeking nurses who are: * Compassionate and resilient, with a genuine passion for paediatric care. * Experienced in UK complex care (minimum 6 months in the last 2 years). * Skilled in key areas such as ventilation via mask, PEG care & epilepsy management. ---------------------------------------------------------------------------------------------------------------------------------- Your Benefits as a TCS Nurse We value our nurses and offer a package designed to support your career and wellbeing: * Professional Development: Access to free CPD and support with revalidation. * 24/7 Support: Clinical and operational teams available whenever you need them. * Employee Assistance Programme: Round-the-clock wellbeing support. * Upskilling: Access to refresher courses and practical skills sessions. ---------------------------------------------------------------------------------------------------------------------------------- Apply Today If you want a role where your skills change lives and your care creates possibilities, apply now. Questions? Contact us at: 📧 applications@thornburycommunityservices.co.uk 📞 0333 323 3762 #PAEDNBW
Community Paediatric Nurse – Complex Care Location: Bridgwater Shifts: Days & Nights including weekends - 08:15-20:15 & 21:00-08:15 Pay Rates (including holiday pay): * Days: £35.20 per hour * Nights: £39.55 per hour * Weekends: £44.06 per hour ---------------------------------------------------------------------------------------------------------------------------------- At Thornbury Community Services, we believe every child deserves the chance to live life to the fullest. We’re looking for paediatric nurses who want to make a real difference - helping young people stay safe, achieve their goals, discover new hobbies, and enjoy experiences that matter most to them. Your role goes beyond clinical care. You’ll build trust with families, create safe environments, and empower children to take trips, learn new skills, and thrive at home and in their community. Every shift is an opportunity to change a life. ---------------------------------------------------------------------------------------------------------------------------------- Why This Role Matters Joining Thornbury means being part of something bigger - giving children the chance to grow, learn, and experience joy despite complex health needs. We are seeking a compassionate, engaging and reliable Paediatric Nurse to support a 14-year-old male client. This is a fantastic opportunity to build a meaningful therapeutic relationship, with the potential for regular ongoing work and shadow shifts available to help you become familiar with the client's needs and routine. Join a dedicated team focused on enhancing quality of life, promoting independence, and making a genuine, positive impact every day. ---------------------------------------------------------------------------------------------------------------------------------- What We’re Looking For We’re seeking nurses who are: * Compassionate and resilient, with a genuine passion for paediatric care. * Experienced in UK complex care (minimum 6 months in the last 2 years). * Skilled in key areas such as ventilation via mask, PEG care & epilepsy management. ---------------------------------------------------------------------------------------------------------------------------------- Your Benefits as a TCS Nurse We value our nurses and offer a package designed to support your career and wellbeing: * Professional Development: Access to free CPD and support with revalidation. * 24/7 Support: Clinical and operational teams available whenever you need them. * Employee Assistance Programme: Round-the-clock wellbeing support. * Upskilling: Access to refresher courses and practical skills sessions. ---------------------------------------------------------------------------------------------------------------------------------- Apply Today If you want a role where your skills change lives and your care creates possibilities, apply now. Questions? Contact us at: 📧 applications@thornburycommunityservices.co.uk 📞 0333 323 3762 #PAEDNBW
Time commitment: Full-time employment is preferred, though we can also offer part-time (minimum of 3 days per week, which can consist of 2 days in clinic and 1 day remote if preferred). Location: This role is in-person based in our Exeter clinic - The Senate, Southernhay Gardens, Exeter EX1 1UG Reporting to: Autism Service Team Manager. About Paloma In 2024, our founders, Mark and Darshak, were shocked to find that children needing an NHS autism or ADHD assessment were waiting 4-10 years for these assessments. Delayed assessments result in children being more likely to develop mental health conditions and fall behind in education. Furthermore, the much-needed pre/post-assessment support (outside of ADHD medications) is typically not funded by the NHS. These long waits have built up due to increased recognition and understanding of neurodevelopmental conditions and a lack of investment and innovation within the NHS to meet the growing demand. Mark and Darshak, with their 25 years of combined NHS experience, including building services that have treated over 1,000,000 patients in obesity & ophthalmology, founded Paloma to change this. Our mission is to make NHS autism and ADHD assessments and care accessible within 4 weeks of a GP referral, and, in turn, help every child achieve their potential. As of May 2026, we have successfully reduced waits to 3 months by; * Taking a product-first approach to redesign the care pathway to give families a more consumer-like experience of care * Our in-house product, engineering and AI team building our own autism and ADHD specific electronic patient record and AI documentation tool to free clinicians from their significant documentation burden to re-focus on supporting families * Investing in expanding the clinician workforce and upskilling them in new ways of working. We are proud that Paloma is: * Loved by families, with 4.9 out of 5 Trustpilot and Google ratings * Care Quality Commission (CQC) registered and quality-focused * Clinically-led, with a team of 130 people, including over 80 clinicians supporting families through their assessment journey. We are hiring 100+ more roles over the next 12 months. * A community of passionate, mission-driven and innovative team members who challenge the status quo and test and learn from new ideas and approaches. * Backed by leading healthcare investors Triple Point and Heal Capital What’s next? * Whilst we have reduced wait times, it is estimated that up to 500,000 children are still waiting for an NHS autism or ADHD assessment. We won’t rest until this comes down. * We want to build new services to support families and children diagnosed with autism or ADHD who feel lost after their assessments when the NHS is no longer there for them. The Opportunity Paloma Health has developed a new gold-standard autism assessment pathway and our own Patient Record software system, which allows us to offer: * An exceptional service and timely assessments, as well as clear strengths and needs-based outcomes, regardless of whether an autism diagnosis is made. * High assessor role satisfaction by improving the experience of delivering assessments. For example, we are building an AI tool to streamline diagnostic report writing, which we know is a pressure of the role. You will work as a member of a multidisciplinary assessment team, delivering: * In-person child observations at our Exeter clinic * Peer MDT diagnostic decision-making, with the support of the senior clinical MDT where required From a cultural perspective, you are: * Comfortable working in a dynamic environment and embracing change * Excited about using new technologies in your role * Always looking for ways to improve our staff and patient experience We commit to supporting your development and well-being, including: * The Paloma Clinical Academy programme supports all clinicians at all stages of their careers to develop (e.g. to our Senior Assessor role) and cross-skill (e.g. into ADHD when we launch that). * 1 protected day per month for assessor team training, Continuing Professional Development (CPD), clinical supervision and reflection. * Quarterly development conversations with clear career progression pathways. * Clear weekly timetables that support a role mix across appointments, administration, development, and team building. About you You are a registered nurse, speech and language therapist, occupational therapist, social worker or practitioner psychologist skilled in ADOS assessments. You want to be part of an always-learning environment that embraces software and AI tools, and you will help us go further and faster with your positive and collaborative attitude. Responsibilities: * Conduct high-quality child observations as part of an autism assessment. * Act in accordance with our Safeguarding Policy, including conducting a risk assessment where necessary. * Keep up to date with mandatory training and your professional qualification requirements, including CPD. Qualifications and experience: Required: * By background, you are either a: * NMC-registered Nurse * HCPC Registered Speech and Language Therapist, Occupational Therapist, Arts Therapist, or Practitioner Psychologist * Social Work England Registered Social Worker * Completion of a recognised ADOS-2 course is required for NMC, HCPC and Social Work England registered applicants. Clinical Psychologists would be considered without having completed ADOS-2 * At least 1 year of experience delivering children’s observations within an autism assessment process. This can be EITHER working with children 5 to 18 years of age OR 2-4 years of age, OR the full age range. * Good time management skills, including caseload management * High-quality parent and patient communication skills * Enhanced DBS with barred list check (as you will be working with children) Desirable: * Experience in conducting risk assessments within an autism assessment service * Evidence of Safeguarding training (Level 3 and above) Why join Paloma? You will be part of a mission-driven organisation that’s transforming access to autism and ADHD care in England. For all employees, we offer: * A strong and positive culture that prioritises team building, transparency, and career development. This includes protected time and budget for team connection and learning. * Comprehensive compensation, including: * Total compensation of £68,000 to £70,000 per year, made up of base and variable components for: * HCPC-registered Occupational Therapists, Speech and Language Therapists, and Arts Therapists * NMC-registered Nurses * Social Work England registered Social Workers * Total compensation of £70,000 to £72,000 per year, made up of base and variable components for: * HCPC-registered Practitioner Psychologists, including Clinical Psychologists, Educational Psychologists and Counselling Psychologists * Annual salary reviews, ensuring they are competitive * 5% employer pension contribution * For employees working at least 0.8 FTE: * Equity compensation through Share Options in Paloma Health * Optional Private Medical Insurance and Employee Assistance Programme * Home Office Equipment Allowance * Professional Registration Fees Allowance for clinicians * A unique annual leave benefits package which includes: * 37 days of annual leave. This is 28 standard days, plus eight bank holidays, plus your birthday off. * Option to buy an additional 5 days per year (giving a maximum of 42 days) * Where required, 2 days per year of special leave, for events that can happen in life, whether personal or family-related * Additional benefits include: * A premium performance company laptop * NHS discounts, including the Blue Light Card (as we are an NHS provider). Equality & Diversity Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic. Accommodations We’re glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need so we can adapt our interview process. Safer Recruitment & Pre-Employment Checks Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre-employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business, this will be at either an Enhanced, Standard, or Basic level. We are committed to safer recruitment practices and expect all applicants to share our dedication to safeguarding. Our recruitment processes are designed to ensure we appoint individuals who are aligned with our values and who will contribute to maintaining a safe and supportive environment for everyone we work with. Application process Please apply via our website. We understand that applying for a new job requires a significant amount of effort, and we appreciate your time. We look forward to reviewing your application. Join us and be part of our journey to revolutionise access to NHS autism and ADHD care!
YOUR MISSION LOCATION: Belfast (Dargan Crescent, BT3) TERMS: Hybrid working (3 days in office, 2 days at home once probation has been passed) HOURS & SHIFTS: 37.5 hours per week, working 5 days per week on a rota basis with shifts between 8am-8pm Monday to Friday and 9am-5pm on a weekend (1 weekend per month) SALARY: minimum starting salary of £24,785 plus monthly commission (OTE £28,000+) START DATE: 03rd August 2026 OUR RECRUITMENT PROCESS: * Application * Email inviting you to an assessment centre at our office in Dargan. we will assess via role play, interview & Team work sessions. These will be carried out on the 7th July & 15th July 2026. Assessment centres should last no longer than 90 minutes. * Job offer & pre-employment checks YOUR PROFILE Due to our continued success and ever-growing customer base, we are searching for customer service stars, who keep the customer at the heart of everything they do. Our people are the key to our customer experience and our customers experience is central to our business. If you are passionate, able to go the extra mile and show true empathy and understanding to customers then come and join the Customer Service team at Fibrus. We have three levels within our Customer Service team, Associate, Senior Associate and Specialist so there is always room to grow and progress at Fibrus. WHAT WILL YOU BE DOING? (Not limited to) * First point of contact for our customers via inbound calls and other methods of communication, always providing a top-class customer service experience * Providing support to customers around both technical and non-technical queries from product and service questions to account and billing support (full training provided) * Direct customers when appropriate to other departments to address their needs * Accurately recording/logging interaction with customers and updating account information * Working with management to maintain best practices for efficient communication with customers, working to our internal service level agreements and key performance indicators * Working in a busy but fun and supportive environment * Carrying out retention-based calls—engaging with customers who may be considering leaving, identifying their concerns, and working to find the right solution to retain their business * Understanding customer needs and pain points to offer personalised solutions, support, or guidance WHAT WILL YOU BRING? * Compassion - Customers must be able to sense that you really care about them * Positive energy - Willing to learn every day and also go the extra mile for each customer * Exceptional telephone manner - Customers must feel like you can relate to them through effective communication * Cool head under pressure - You must be able to handle the easy and hard times * Inspiring ‘can do’ attitude - You must be willing to do and best your best every day * Team spirit - good customer service takes teamwork and working well with others is essential to your success * Confidence - We are looking for people’s people who can establish common ground, draw strength from setbacks and influence others * Flexibility – The ability to work within a fully flexible environment serving our customers via telephone and email and offering various forms resolution from technical support to guidance on their billing WHAT WE VALUE Based on input from all colleagues across our business, our 4 cornerstone values are: ‘Make a Difference’- Would you like to help make that difference? As we continue to grow, you would be joining a team of dedicated and passionate people who work super hard every day to improve the lives of those in our own communities by transforming the digital infrastructure. ‘Be Yourself’- Fibrus is committed to building a diverse, talented, and dedicated workforce. We appreciate that you may not meet every single requirement listed but don’t let that discourage you. If you have some of the experience we are seeking and offer a fantastic attitude, we’d love to see your application! ‘Be Tenacious’- With our team at the very heart of it and we are excited to speak to potential colleagues who share our purpose! ‘Work Together’- We put our people first! We are proud to be a company who encourage colleagues to do and be their very best. Our culture is focused on trust, collaboration, growth, and flexibility. AND JUST SOME OF WHAT WE CAN OFFER YOU * 25 days annual leave plus statutory/bank holidays * Private healthcare, life assurance, annual personal health “MOT” & a company pension plan * Shared parental leave, paternity leave and enhanced maternity leave * Monthly commission scheme & career path opportunities * Paid support for the loss of a child * Support for colleagues going through the menopause * Complimentary access to LinkedIn Learning * Free financial advice and support through Kith and Kin * Flexible working including hybrid working * Industry leading work events and colleague days #fibrus At Fibrus Limited, we recognise the positive value of diversity, promote equality and challenge unfair discrimination. We are an equal opportunities employer and always aim to recruit the person who is most suited to the job, welcoming people of all backgrounds. We particularly encourage applications from women, under-represented genders, individuals with disabilities, and under-represented ethnicities. We’re happy to discuss flexible working - there is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. All offers of employment with Fibrus will be subject to the satisfactory completion of pre-employment checks which may include all or some of the following: references, right to work, criminal record history, professional qualifications. Fibrus Limited, Fibrus ISP, Hyperfast and Viberoptix, belong to the Infracapital group of companies. We will retain your information, for the purposes of recruitment, for a period of up to 12 months. We may also share your information with our partner organisations for the purposes of recruitment. Please email careers@fibrus.com if you do not wish us to retain your information or do not wish for us to share your information.
Location: Frösön Employment Type: Temporary position with the possibility of permanent employment We’re looking for a proactive and service-minded IT Desk Agent to join our IT team. In this role, you'll provide first-line IT support to end users, resolve technical issues, and help ensure stable and efficient IT services. You’ll work closely with internal IT teams and external service providers to maintain day-to-day operations, support users across the Nordic region, and contribute to the continuous improvement of our IT services. What You’ll Do As a IT Desk Agent, you will: Provide first-line IT support via phone, email, and the IT service management system. Handle support requests in Swedish and English. Log, prioritize, and manage incidents and service requests, ensuring accurate documentation. Resolve technical issues or escalate them to the appropriate support teams,following up to ensure timely resolution. Deliver a high level of customer service while building a good understanding of users' needs and the IT environment. Work closely with internal IT teams and external service providers to ensure effective service delivery. Support local IT infrastructure and assist with service transitions when required. Maintain accurate records in the Configuration Management Database (CMDB) and assist with software asset and licence management. Contribute to improving support processes and service quality. Travel occasionally to support users and IT operations at other locations. What We’re Looking For We’re looking for someone who enjoys solving problems, communicating with users, and working in a collaborative IT environment. You have: Vocational training in IT or a related field. ITIL Foundation certification. Fluency in Swedish and English, both written and spoken. 1–3 years of experience in an IT Service Desk, Helpdesk, or Technical Support role. Experience working with IT Service Management (ITSM) tools such as Jira Service Management, ServiceNow, or similar platforms. Good understanding of ITIL-based incident and request management processes. Experience troubleshooting hardware, software, and basic networking issues. A valid Category B driving licence. The ability to understand and communicate in Norwegian, Danish, or Finnish is considered an advantage. Experience administering Microsoft 365 services, including Microsoft Entra ID, Intune, and Exchange Online, is considered an advantage. Personal Qualities We’re looking for someone who: Delivers professional and customer-focused support. Communicates clearly with both technical and non-technical users. Takes initiative and approaches problems in a structured way. Is organised and pays attention to detail. Works well with colleagues and external partners. Why Join Us? You’ll become part of a collaborative IT team where your work has a direct impact on employees’ daily experience. We offer a supportive environment that values continuous learning, teamwork, and professional development, giving you opportunities to grow your technical skills while helping shape and improve our IT services. If you’re passionate about technology, enjoy helping people, and want to be part of a dynamic IT support team, we’ll love to hear from you. About Avincis Avincis is one of the world’s leading operators in emergency aviation services and the largest in Europe. We operate more than 180 bases across Spain, Portugal, Italy, Norway, Sweden, Denmark, Finland, Greece, Mozambique, and Chile. Our fleet consists of approximately 205 aircraft — 165 helicopters and 40 fixed-wing aircraft — used in critical missions every day. We save lives, protect communities, and support essential services, from air ambulance and search & rescue to wildfire suppression and government operations. With over 3,000 employees across Europe, we combine the precision and speed of aviation with a strong sense of purpose: making a difference when it truly matters. Come and join Avincis and help keep air ambulance services safe and efficient across the Nordic region!