Search results for "Fraud Operations"

Adyen

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  Our Payment Solutions team is the engine behind this, processing billions of transactions while empowering businesses to create seamless payment experiences. As Adyen and our merchants scale globally, the complexity and volume of our operational knowledge are growing exponentially. Senior Software Engineer AI/ML - Payments To position our Payments organization at the technological forefront, we are establishing a GenAI team focused on identifying high-impact use cases for automation through agentic capabilities. As a Senior Software Engineer AI/ML, you will undertake some of the most technically demanding work in applied AI: designing agents that reason over complex, multi-step tasks, building the infrastructure to ensure production-grade reliability, and shaping how humans and AI collaborate at scale within a global payments company. This is not a narrow research role. You will take full ownership of your work, from early research through deployed production systems, influence the team's technical direction, and act as a force multiplier for the broader AI organization, including contributing to custom model development for structured financial data, and working toward our longer-term ambition of defining how humans and AI collaborate at scale across the company. What you’ll do: * Discover and Build: You will be an explorer within Adyen, proactively engaging with product and engineering teams to uncover their most critical challenges. You won't wait for instructions; you'll find high-impact opportunities and rapidly design and build AI prototypes (MVPs) to demonstrate value. * Develop Strategic AI Products: You will own the end-to-end development of bespoke AI tools that solve problems unique to Adyen's scale. Whether it's optimizing merchant experience, enhancing pricing models, or improving internal workflows, you will build intelligent solutions. * Own Evaluation and Benchmarking: Define and lead the evaluation strategy for the agentic systems and LLMs your team builds and deploys. Design internal benchmarks grounded in real domain complexity, probing for genuine capabilities, edge cases, and failure modes that standard metrics miss. Build reusable evaluation infrastructure that is embedded in the development process, not bolted on after the fact. * Provide AI Expertise Across the Organization: Serve as a technical resource for AI initiatives across Adyen - evaluating agentic frameworks, retrieval and search strategies, or agent tool-use approaches across partner teams. Surface connections across initiatives and help teams avoid duplicating work or converging on the wrong approach. * Raise the Bar: Set engineering standards for the team and company. Provide mentorship through problem decomposition, research methodology, and code review. Champion reproducibility, documentation, and rigorous evaluation practices across the AI organization. Who you are: * You have 7+ years of hands-on experience in applied AI/ML research or engineering, with a clear track record of shipping AI systems, including agentic or LLM-powered systems, in production environments. * You have deep expertise in language models and Generative AI, with hands-on depth across several of: architecture, post-training (fine-tuning, RLHF), inference optimization, context engineering (RAG), and failure modes at scale. * You have proven experience designing and operating agentic systems at scale, multi-agent orchestration, tool use, memory and context management, state handling for long-running workflows, and human-in-the-loop design. You understand what separates production agents from research prototypes. * You are rigorous and systematic about evaluation. You have designed evaluation frameworks or internal benchmarks that go beyond standard metrics. You understand the failure modes of LLM-as-judge approaches and know how to measure what actually matters for a given system and use-case. * You have a strong foundation in classical machine learning: supervised learning, ensemble methods, optimization, probabilistic modeling, and statistics. You reach for the appropriate tool for the problem. * You write clean, well-structured, production-ready code, primarily Python, and you hold research code to an engineering standard. * You have hands-on experience with at least one production-grade agentic framework. Nice to Have (tell us about them!) * Familiarity with financial data, payments, fraud detection, or risk systems. * Track record of external visibility: publications, conference presentations, or open-source contributions. * Experience with observability and evaluation tooling. * Familiarity with MLOps and model deployment pipelines in large-scale environments.  Our Diversity, Equity and Inclusion commitments  Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.  Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM The Global Payments Performance Team identifies payment optimization opportunities for Stripe’s largest and most critical merchants. The Global Payments Performance team serves a critical role both in demonstrating thought leadership on challenging payment topics, and also partnering with our high-potential merchants to set them up for long term success. We want a partnership with Stripe to be a competitive advantage for our customers, large and small, by providing them with best-in-class technology in concert with insightful and specific advice on how to harness this technology to achieve their business goals. WHAT YOU’LL DO The Global Payments Performance team is responsible for leading data-driven discussions with existing and prospective merchants on optimisation strategies across a variety of areas including, card network costs, acceptance, fraud, and cross-border flows to start. You will be instrumental in building our optimisation narratives/tools and delivering on our merchant engagement model with a focus on high value merchants in Greater China and South East Asia. You will also collaborate with Sales, deploying your knowledge to differentiate Stripe to win deals, and partner with our Customer Success organization to ensure that merchants are successful working with Stripe. RESPONSIBILITIES * Lead discussions with existing and prospective merchants, and provide the Sales team with tools and training to lead discussions with merchants and prospects. * Serve as both an internal and merchant-facing expert on payment optimisation strategies. * Gather and build on Stripe’s wide-ranging payments expertise to create optimisation narratives/tools supported by rigorous analysis. * Use existing tools to  deploy sophisticated optimisation playbooks and analyses across Stripe’s customer portfolio. * Synthesise and relay customer feedback and our findings to inform Stripe’s product roadmap. * Provide feedback on our tools and playbooks to help continuously improve our self serve offerings WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 5+ years of experience in payments or operations at a leading technology company, or consultancy in the payments industry. * A proven ability to build collaborative working relationships with cross-functional teams. * The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment. * A proven ability to be a self-starter capable of driving business results without significant supervision. * Experience presenting directly to merchants * Excellent verbal and written communication skills. * Strong data processing and analytical skills. * Spoken and written proficiency in Mandarin as the position liaises closely with the Greater China team  * Occasional travel within region, including the focus markets, and corporate head office   PREFERRED QUALIFICATIONS * Comprehensive knowledge of card network regulations, industry best practices for fraud management and local payment methods * Experience with AI tools, SQL, dashboard building, modeling, or reporting * Experience presenting data driven analyses to senior business leaders

Robinhood

JOIN US IN BUILDING THE FUTURE OF FINANCE. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. ABOUT THE TEAM + ROLE We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. We are actively seeking talented professionals with a demonstrated background in credit card and/or banking management to shape our vision, deliver smart financial solutions, and democratize finance. Join us as we revolutionize the credit and banking landscape and redefine the way people interact with financial services. Our team is dedicated to building robust risk defenses and creating a safe, trusted financial ecosystem for our customers. We work closely with product, engineering, and operations teams to solve complex problems and build a highly secure platform together! As Senior Manager, Head of Fraud Strategy, you will lead the strategy and execution of fraud policy and models for both credit card and banking business. In this role, you will lead a team of high-performing individuals to deliver a strategic roadmap to fight against fraud. We are excited to find someone who is ready to make a significant impact on our fraud risk management practice! This role is based in our Menlo Park, CA, New York, NY, or Washington, DC offices, with in-person attendance expected at least 5 days per week.  At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. WHAT YOU’LL DO * Leverage data, technology, and customer-focused thinking to design and execute the roadmap for fraud prevention in the credit card and banking business * Collaborate with partners from product, operations, and engineering to build and deploy fraud defense strategies that protect the customer and the business * Be entrepreneurial and seek information/data to solve complex problems * Manage a team of high-performing individuals to deliver a coherent fraud strategy for the business * Communicate clearly and effectively with senior leadership, tailoring content to the audience and ensuring alignment across product, operations, and engineering teams WHAT YOU BRING * 10+ years of demonstrated ability building and leading fraud risk management strategies in the credit card and banking space in fintechs, traditional banks, or payment companies * Hands-on operational leadership and strong collaborative and influencing abilities across product and engineering teams * Strong quantitative analytical skills * Strong communication skills and the ability to simplify complex programs and focus on key areas of leverage * Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences, or a related field LEADERSHIP EXPECTATIONS Our ambitious roadmap requires a great culture shaped by exceptional leaders. Here’s what we expect from them: * Drive high performance by setting clear, focused goals, giving real-time feedback, stretching top talent, and scaling impact through focus, innovation, and tech. * Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and fairly. * Create community by connecting work to purpose, removing friction while prioritizing safety, building trust and inclusion, and leading from the front with integrity. WHAT WE OFFER * Challenging, high-impact work to grow your career * Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching * Top Tier benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents * Access to the best AI tools on the market and continuous AI skill-building for every employee, technical or not * Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more * Employer-paid life & disability insurance, fertility benefits, and mental health benefits * Time off to recharge including company holidays, paid time off, sick time, parental leave, and more! * Exceptional office experience with catered meals, events, and comfortable workspaces. In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $216,750—$255,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $190,400—$224,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $169,150—$199,000 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.

Coursera

About Coursera Coursera and Udemy are now one company, creating one of the world's most comprehensive skills development platforms for the AI era. This strengthens our ability to accelerate AI-powered innovation and shape how the world discovers and builds skills at a pivotal moment of change. Read more about the combined company by visiting our blog. Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to world-class learning. Coursera partners with leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera’s platform innovations — including AI-powered personalized guide and features, like Role Play and Course Builder, and role-based solutions like Skills Tracks — enable instructors, partners, and companies to deliver scalable, personalized, and verified learning. Institutions worldwide rely on Coursera to upskill and reskill their employees, students, and citizens in high-demand fields such as GenAI, data science, technology, and business, while learners globally turn to Coursera to master the skills they need to advance their careers. Coursera is a Delaware public benefit corporation and a B Corp. Coursera recently combined with Udemy to create one of the world’s most comprehensive skills development platforms. Why Join Us At Coursera, we’re looking for inventors, innovators, and lifelong learners ready to shape the future of education. You’ll help build global programs and tools that power online learning for millions turning bold ideas into real impact. People who thrive here are customer-first builders who move fast, simplify ruthlessly, and iterate relentlessly on the metrics that matter.  We’re a globally distributed team that comes together intentionally for collaboration, complex problem-solving, and key milestones — creating opportunities for teams to do their best work together. Our virtual hiring and onboarding experience makes it easy to join us and start making an impact from anywhere. If you’re ready to make a global impact, help scale unique products across Coursera + Udemy, and grow your career, apply below. Job Overview: We are looking for a Chief of Staff to join our team and serve as a strategic integrator for the Chief Technology Officer, operating across a major function or business domain to connect strategy and execution. This role ensures that the Tech organization scales effectively, translating company strategy into a cohesive operating system that drives alignment, accountability, and results across multiple teams. At Coursera, we’re evolving how we operate to enable sustained growth and agility. The Chief of Staff plays a central role in that evolution, designing and improving the frameworks that underpin performance, including planning, governance, decision-making, and resource allocation. Operating at the intersection of strategy and operations, this role enables the executive and leadership team to deliver Coursera’s goals with greater clarity, speed, and discipline. Objectives of this role:  * Translate company strategy into functional operating systems that connect priorities, plans, and execution across teams * Drive cross-functional alignment within and adjacent to the Tech organization, ensuring shared accountability for results * Design and evolve frameworks that bring structure, discipline, and visibility to planning, goal-setting, and performance tracking * Enable high-quality decision-making through data, narratives, and governance models that clarify tradeoffs and resource allocation * Ensure organizational readiness and adaptability, balancing scale with speed as Coursera continues to evolve * Strengthen the leadership system within the Tech org, increasing focus, follow-through, and clarity across teams Responsibilities:  * Manage and continuously improve the CTO Org operating rhythm, including timely review and action of key performance indicators (KPIs) * Partner with executive-enabling function - People, Finance, Administration - to drive CTO’s strategic change and improvement initiatives org-wide * Drive the strategic and operational planning system for the CTO organization, defining and continuously improving processes that enable the CTO to effectively and efficiently manage their large team with ongoing visibility into results and impact * Oversee a portfolio of strategic projects, structuring and driving to completion complex, ambiguous initiatives, steering large, cross-functional projects, and building consensus with senior leadership across the organization * Lead employee engagement strategy, in collaboration with People Business Partner, crafting initiatives that foster a positive, inclusive, and dynamic work environment. Plan and execute internal communications within the team, ensuring that all team members are informed, aligned, and motivated * Create cross-functional connections between the principal’s org and adjacent functions to accelerate decision-making and remove friction * Facilitate strategic meetings, ensuring alignment and clarity on objectives, and drive follow-through on action items. Represent the CTO in certain cross-functional meetings and projects, advocating for their priorities and ensuring alignment with overall company strategy * Build and develop relationships with the CTO’s direct reports and other individuals in critical roles - providing an unbiased ear - to understand the need and opportunities in existing ways of working and helping define new strategies to address Required Qualifications:  * 12-15 years in a business or executive management role * In-depth experience driving results in an Engineering organization * Extremely versatile, dedicated to efficient productivity * Experience defining, planning, and driving top-level strategic initiatives * Excellent communicator in written and verbal form * Demonstrated experience organizing and directing multiple teams and departments * Proven track record of data-driven approach to complex decision-making Preferred Qualifications:  * Master’s degree in Business Administration or similar field * Experience with data analysis * Experience with budget management * Consulting experience with a focus on operations management * Proven success in a project management role * Nimble business mind with a focus on developing creative solutions * Strong project reporting skills, with a focus on interdepartmental communication Compensation:   This role is available in the following US Pay Zones: US Zone 1: $188,480 - $235,600 US Zone 2: $180,120 - $225,150  US Zone 3: $167,200 - $209,000 US Zone 4: $155,420 - $194,275 At Coursera, we offer competitive, zone-based pay aligned to your location, experience, and role level across four U.S. pay zones. Our total rewards package goes beyond salary, with comprehensive health and wellness benefits, bonus and RSU equity programs, and global perks designed to help you grow and thrive wherever you are.   US Pay Zones: * US-Z1: Bay Area * US-Z2: NYC and Seattle Metro * US-Z3: CA, WA, NY, NJ, CO, CT, DC, GA, IL, MA, MD, OR, RI, TX, VA * US-Z4: AK, AZ, DE, FL, HI, ID, IN, IA, KS, KY, MI, MN, MO, MT, NC, NV, NH, OH, OK, PA, SC, TN, UT, VT, WI #LI-NM1 For more information about how Coursera collects and uses your personal information, please see our Global Applicant Privacy Notice. To protect against recruitment fraud, Coursera + Udemy recruiters only communicate via official coursera.org/udemy.com email addresses and never through personal accounts. We do not accept resumes via email or social media; please submit all applications directly through our careers page. If you encounter suspicious recruitment activity, please report it via our Fraudulent Activity Submission Form. Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at recruiting@coursera.org.

Valtech

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.  THE OPPORTUNITY At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.  We are proud of:  * The work we do and the innovation we drive  * Our values of share, care and dare  * A workplace culture that fosters creativity, diversity and autonomy  * Our borderless, global framework, which enables seamless collaboration    THE ROLE   As Practice Director, Shopify Commerce, you will own the technical vision, delivery excellence, and business development strategy for our enterprise Shopify Plus practice. You will lead a global team of architects, engineers, and solution consultants—shaping how we design, build, and scale mission-critical commerce platforms for our largest clients. This role sits at the intersection of enterprise commerce architecture, active sales engagement, and talent leadership. You will be expected to command deep, hands-on knowledge of the Shopify Plus ecosystem and the broader technology stack that surrounds it—including ERP integrations, enterprise search, customer data platforms, and headless commerce patterns—and translate that expertise into winning proposals, trusted client partnerships, and a world-class team.   Why Join Us? * Lead a practice at the forefront of enterprise Shopify Plus—working with some of the world’s most ambitious commerce brands. * Collaborate with global experts across strategy, design, engineering, and commerce operations to deliver end-to-end transformation. * Shape how our firm thinks about and delivers Shopify—building playbooks, growing a team, and influencing the direction of a high-growth practice. Role responsibilities   Shopify Plus Architecture & Technology Strategy * Define and own the architectural patterns and best practices for enterprise Shopify Plus deployments, including headless/composable commerce, Shopify Functions, Markets Pro, and B2B capabilities. * Lead the design of end-to-end commerce ecosystems spanning Shopify Plus and adjacent enterprise systems—ERP (SAP, Oracle, NetSuite), enterprise search (Elasticsearch, Algolia, Kenshoo), CDP/CRM (Salesforce, Segment, mParticle), PIM, OMS, and payment gateways. * Evaluate and stay ahead of emerging Shopify platform capabilities (e.g., Shopify Audiences, Checkout Extensibility, Editions releases) and translate them into client-ready solutions and internal playbooks. * Serve as the practice’s ultimate authority on technical feasibility, scalability, and integration strategy for Shopify Plus engagements.     Delivery Leadership * Oversee technical delivery across global, cross-functional teams delivering enterprise Shopify Plus solutions, ensuring quality, performance, and client satisfaction at scale. * Establish governance frameworks, risk mitigation strategies, and delivery KPIs tailored to the pace and complexity of commerce platform engagements. - * Act as a technical escalation point and actively unblock delivery teams, modeling the kind of senior leadership and decisiveness the practice requires.  * Build, retain, and develop a high-performing team of Shopify architects, engineers, and solution leads—setting clear expectations, creating growth paths, and fostering a culture of technical excellence.   Sales Engagement & Client Partnership * Own the technical narrative in the sales process: participate actively in discovery, solutioning, estimation, architecture design, and proposal development for Shopify Plus pursuits. * Partner closely with business development and account teams to identify upsell and cross-sell opportunities within existing Shopify Plus engagements. * Serve as a credible, senior technical voice in client-facing conversations—building trust, managing expectations, and positioning our practice as a strategic partner, not just a vendor. * Maintain and deepen relationships with Shopify’s partner and alliance teams, ensuring we are positioned for early access to new programs, beta capabilities, and co-sell opportunities.   Practice Development & Talent Growth * Mentor and coach Shopify architects, technical leads, and engineers across regions—actively investing in their growth and career trajectories. * Drive Shopify-specific certification and enablement programs (e.g., Shopify Partner certifications, Shopify Developer certifications) and build learning paths that keep the team at the forefront of platform innovation. * Contribute to internal knowledge sharing, solution playbooks, case studies, and reusable architecture assets that accelerate delivery and sales across the practice.   Key Performance Indicators (KPIs) * Utilization Optimization: Maintain or improve team utilization rates across all Shopify Plus engagements, targeting 70%+ blended team utilization. * Certification Growth: Drive 100% of the practice team to hold at least one Shopify Partner or Developer certification within 12 months. * Solution Quality: Ensure architectural integrity, scalability, and maintainability across all delivered Shopify Plus solutions—measured by client satisfaction scores and post-launch performance benchmarks. * Sales Pipeline Contribution: Actively participate in pursuits contributing to at least $8M in unweighted Shopify Commerce pipeline annually, with a target of closing $3M+ in new logos or significant expansions.  * Individual Billability: Maintain a minimum of 50% individual billable utilization, balanced against the practice-building and sales activities inherent to this role. * Team Retention & Growth: Achieve 85%+ retention within the practice and maintain a pipeline of at least two internal candidates ready for promotion annually.         MUST HAVE QUALIFICATIONS To be considered for this role, you must meet the following essential qualifications:    * 10+ years of experience in enterprise technology leadership within a consulting, systems integration, or agency environment—with at least 3–4 years specifically in Shopify Plus or a comparable enterprise commerce platform. * Deep, hands-on expertise in the Shopify Plus platform: Shopify Functions, Checkout Extensibility, Markets Pro, B2B, headless/composable commerce architectures, and the Shopify app ecosystem. * Strong command of the enterprise commerce technology stack surrounding Shopify Plus—including ERP integrations (SAP, Oracle, NetSuite), enterprise search (Elasticsearch, Algolia), CDPs (Segment, mParticle, Salesforce Data Cloud), PIM, OMS, and payment platforms. * Proven track record of participating in or leading sales pursuits, proposals, and client-facing solutioning conversations—comfortable owning a technical narrative in a competitive deal. * Experience building, leading, and growing distributed technical teams—hiring, mentoring, retaining senior talent, and creating cultures of technical excellence. * Excellent communication and stakeholder management skills; able to operate fluently across executive, technical, and commercial audiences.   PREFERRED CERTIFICATIONS * Shopify Partner Certification, Shopify Developer Certification, or Shopify Plus Certification (required or expected within 6 months of hire). * AWS/Azure/GCP Solutions Architect, TOGAF, SAFe, PMP, or equivalent—demonstrating both platform-level and enterprise architecture credentials. COMMITMENT TO REACHING ALL KINDS OF PEOPLE  We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all.    THE BENEFITS   This is a full time position based in the United States.  The offered salary range is $130,000-185,000 USD annually, depending on experience and location.  Valtech offers a comprehensive benefits package effective after three months of continuous service: * Flexibility, with remote and hybrid work options (country-dependent)  * Career advancement, with international mobility and professional development programs  * Learning and development, with access to cutting-edge tools, training and industry experts * Medical, dental, and vision insurance for you and your family, plus employer contributions to Health Savings Accounts YOUR APPLICATION PROCESS Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential. ⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses. We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.     ABOUT VALTECH Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.  At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.  At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.  Are you ready to create what’s next? Join us.

Valtech

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.  THE OPPORTUNITY At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.  We are proud of:  * The work we do and the innovation we drive  * Our values of share, care and dare  * Our borderless, global framework, which enables seamless collaboration    THE ROLE   We are seeking a GCP Solution Architect to lead the design and delivery of enterprise-scale cloud solutions within a public sector environment.  This is a hands-on, embedded role where you will work directly with client engineering teams to architect, design, and implement scalable, secure, and resilient cloud solutions. You will serve as both a technical leader and trusted advisor, guiding architecture decisions, influencing delivery outcomes, and helping stakeholders translate complex technical requirements into practical business solutions.  This role is ideal for someone who is equally comfortable working with engineers on implementation details and engaging senior stakeholders on roadmaps, trade-offs, and transformation strategy.  Role responsibilities * Provide hands-on architectural leadership embedded within client teams, from discovery through delivery  * Design and implement enterprise-scale cloud architectures, including application infrastructure, integration strategies, and secure deployment patterns  * Guide engineering teams on technical trade-offs, architecture decisions, and best practices  * Develop cloud adoption roadmaps, including hybrid and migration strategies where applicable  * Architect and support highly distributed, scalable systems in cloud environments  * Act as a trusted advisor to senior stakeholders, translating complex technical topics into actionable recommendations  * Partner with cross-functional teams to proactively manage risks, dependencies, timelines, and technical blockers  * Support the design and deployment of AI-enabled and data-driven solutions on GCP  * Collaborate with delivery, engineering, and customer teams to ensure solutions align with security, compliance, and operational requirements  * Contribute to long-term technical strategy and architectural direction aligned with business objectives    MUST HAVE QUALIFICATIONS To be considered for this role, you must meet the following essential qualifications:  * United States citizenship with the ability to work from the United States, required to meet customer and compliance requirements  * Ability to obtain a US Government Top Secret / Sensitive Compartmented Information (TS/SCI) clearance  * Google Cloud Professional Cloud Architect (PCA) certification required  * 5+ years of experience in solution architecture, technical consulting, cloud engineering, or enterprise architecture  * Strong hands-on experience with software development, including object-oriented programming (such as Python, Java, or C++)  * Proven experience designing and delivering enterprise cloud solutions  * Hands-on experience with Google Cloud Platform (GCP), including services such as:   * IAM  * Cloud Armor  * Security Command Center  * Chronicle  * Strong understanding of cloud-native security principles, DevSecOps, and regulatory compliance, including frameworks such as GDPR and HIPAA  * Hands-on experience with core GCP data services, including:   * * BigQuery, including advanced SQL, performance tuning, and BigQuery ML  * * Dataflow / Apache Beam, including batch and streaming pipelines  * * Pub/Sub and event-driven architecture  * Hands-on experience architecting and deploying AI solutions on GCP, including:   * * Vertex AI for model deployment, fine-tuning, evaluation, and observability  * * Gemini models for prompt engineering, structured outputs, function/tool calling, and multimodal use cases  * * BigQuery and Cloud Storage as data and grounding sources for AI workloads  * * Cloud Run, Cloud Functions, and Pub/Sub for orchestration of AI and agentic services  * * Enterprise-grade agent platforms, including grounding on customer data, integrating tools/connectors, and secure deployment patterns  * Demonstrated experience building AI-driven and agentic solutions in production, including:   * * LLM application development  * * RAG architectures  * * Structured and unstructured data pipelines  * Experience integrating AI systems with enterprise IT environments, including authenticated APIs, legacy data systems, and secure corporate infrastructure  * Strong stakeholder management, written communication, and presentation skills  * Bachelor’s degree or equivalent practical experience  * Ability to travel within the US 25–30% as needed for client delivery    NICE TO HAVE QUALIFICATIONS   * Experience supporting public sector, government, education, or highly regulated environments  * Experience with structured enterprise architecture practices, especially for hybrid cloud and on-premises-to-cloud migration roadmaps  * Deep knowledge of cloud services across:   * * Compute  * * Storage  * * Networking  * * Kubernetes and containerization  * Experience with large-scale migrations, modernization efforts, or cloud transformation programs  * Ability to engage effectively with both technical stakeholders and executive leaders  * Familiarity with enterprise technology evaluation, governance, and solution planning processes  * Strong curiosity and adaptability when working with emerging technologies, methodologies, and cloud-native solutions    If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.  THE BENEFITS   This is a full time position based in the United States. The offered salary range is $150,000-$215,000 annually, depending on experience and location.  Beyond a competitive compensation package, we offer:  * Flexibility, with remote and hybrid work options (country-dependent)  * Career advancement, with international mobility and professional development programs  * Learning and development, with access to cutting-edge tools, training and industry experts * Medical, dental, and vision insurance for you and your family, plus employer contributions to Health Savings Accounts Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process.     YOUR APPLICATION PROCESS Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential. ⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses. We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.     ABOUT VALTECH Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.  At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.  At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.  Are you ready to create what’s next? Join us.

Roblox

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.  At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.  A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As an AI Workflow Specialist on the Trust & Safety Operations team, you will be the bridge between product, operations, and other relevant teams. You will be required to create workflows, using AI to design, prototype, and scale high‑impact automations. You will translate operational pain points into well‑designed AI workflows, partner closely with product and engineering, and build the evaluation frameworks that ensure these automations are safe, reliable, and measurable. YOU WILL: * Partner with the Subject matter experts across the Support Ops and Shared service teams to understand the current gap and brainstorm on the desired solution.  * Map and document existing workflows to identify high‑leverage automation opportunities and clearly define “current vs. future state.” * Design AI‑augmented workflows that combine LLM agents, existing rules engines, and human review to improve speed, quality, and consistency  * Prototype and iterate AI solutions using internal and external (accepted) tooling (e.g., Claude and other LLMs, internal agentic/AI workflow platforms, and Builder AI code intelligence) to turn workflow designs into working agents or automations. * Define success metrics and evaluation plans (e.g., automation rate, handle time reduction, error/rollback rate, reviewer satisfaction) and build or integrate with eval pipelines to measure agent performance over time. * Partner with product, engineering, and operations to prioritize use cases, scope requirements, and align AI workflows with product roadmaps and control/compliance expectations. * Operationalize launches: contribute to playbooks, runbooks, and training so that operations teams can use AI agents confidently and understand when and how to intervene or escalate. * Continuously improve workflows by monitoring performance, surfacing insights, and iterating on prompts, policies, routing, and UX to keep systems robust as volumes, abuse patterns, and regulations evolve. * Champion safe and secure AI usage, partnering with security and compliance stakeholders to ensure AI workflows respect data handling, access controls, and regulatory constraints, especially as AI workloads increase. YOU HAVE: * 5+ years of experience in technical operations, data science/analytics, or product/engineering roles, with at least 2+ years working directly with workflow automation, rules engines, or tooling for operations teams. * Demonstrated experience designing, implementing, or maintaining complex business workflows  * Strong technical fluency: comfortable reading and writing simple scripts or code (Python or similar), working with APIs, and collaborating closely with engineers to ship workflow changes and integrations. * Hands‑on experience with LLM‑based tools (e.g., Claude) or other AI platforms, including prompt design, evaluation, and iteration to improve quality and reliability. * Strong analytical skills, with experience defining metrics, building dashboards or analyses, and using data to make prioritization and design decisions. * Excellent cross‑functional communication skills; able to translate between operations, product, engineering, and finance, and to write clear specs, runbooks, and status updates. GOOD TO HAVE:  * Experience in Trust & Safety, compliance, or risk‑sensitive workflows (e.g., safety queues, fraud, government or law enforcement requests, regulatory reporting). * Prior work evaluating AI agents or automation quality (e.g., building eval suites, gold‑label sets, or reviewer workflows to monitor agent decisions). Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.

Roblox

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.  At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.  A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Economy ML team sits at the center of this mission. We build ML and AI systems that power personalization, search, pricing, recommendations, and virtual item intelligence across Roblox Economy surfaces, including Avatar Marketplace, Payments, Developer Monetization and Subscriptions. As Roblox continues to invest deeply in AI and ML, this organization also plays a key role in advancing next-generation AI capabilities across the company through close partnership with Discovery, Foundation AI, Engine, Creator and product engineering teams. Our work spans both product impact and foundational ML innovation at Roblox scale. We are looking for a Director of Engineering to lead and scale Economy ML. This leader will define the strategy, organization, and execution model for a fast-growing ML organization spanning recommendation systems, ML infrastructure, search, content intelligence, and Generative AI applications. Why Roblox for ML/AI * AI/ML is a top company priority, with strong executive support and long-term investment. * Massive real-world scale: Millions of users, creators, and economic interactions every day. * Unique technical challenges: Recommendations, pricing, fraud, search, and content understanding and generation across 3D assets, avatars, UGC, and virtual economies. * End-to-end ownership: Drive strategy and execution from modeling and infrastructure to production impact. * Frontier innovation: Apply modern ML and GenAI techniques to problems that do not exist anywhere else in the industry. YOU WILL  * Define and lead the long-term strategy for Economy ML across core modeling, recommendations, search, pricing, content intelligence, and ML systems. * Build and scale a high-performing ML engineering organization, including managers and senior ICs. * Partner across teams to help advance shared AI technologies, infrastructure, and modeling capabilities that power experiences throughout Roblox. * Lead investments in next-generation ML systems, including large-scale recommendation models, foundation models, semantic retrieval, and Generative AI workflows. * Establish scalable ML development practices across experimentation, feature engineering, model serving, training infrastructure, and evaluation. * Drive adoption of modern ML architectures including transformers, multi-task learning, retrieval systems, and multi-modal modeling. * Partner with senior leadership to align technical investments with long-term business strategy and company priorities. * Mentor engineering leaders and cultivate a strong technical and execution culture across the organization. * Balance innovation and execution across both near-term product impact and long-term platform investments. YOU HAVE * 12+ years of software engineering experience, including significant leadership experience managing engineering organizations. * Experience leading teams focused on machine learning, recommendation systems, search, ranking, or large-scale distributed systems. * Strong technical depth in ML systems, infrastructure, and modern machine learning architectures. * Experience with recommendation systems, marketplace/e-commerce ML, search, or ads systems. * Experience with Generative AI, LLMs, multi-modal models, or foundation model architectures. * Experience operating at large scale, including high-throughput inference systems, distributed training, or real-time personalization platforms. * Proven ability to drive cross-functional initiatives across multiple teams and organizations. * Strong product and business intuition with a track record of delivering measurable impact. * Experience hiring, developing, and retaining strong engineering talent and leaders. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $399,420—$457,970 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.

Roblox

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.  At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.  A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. WHY SAFETY? At Roblox, we strive to connect a billion people with optimism and civility, and the Safety organization's mission is to become the leader in civil immersive online communities. We systematically and proactively detect, remove, and prevent problematic content and behavior, and we make Roblox accounts secure and free from compromise. We also keep the platform compliant for changing regulations and growth markets. We cover a broad area of the tech spectrum, including machine learning, experimentation, automation, highly scalable distributed backend systems, detection workflows, and AI-powered text filters. Aligned and partnering with product teams, we use this tool belt to discover new opportunities, influence and shape the product roadmap and prioritization, build safety products, and measure the impact on our community of users and developers. In doing so, we keep Roblox safe, civil, and inclusive, and we foster positive relationships between people around the world. WHY CRITICAL HARMS? As an Engineering Manager on Critical Harms, you’ll lead an engineering team to identify and address some of the highest-risk and most critical problems we face, including rare events with sparse data such as predatory behavior, child endangerment, extremism, fraud. Safety and Civility is Roblox's #1 priority, and our mission is to protect our community. You Will: * Shape and grow a high-performing engineering team. Support engineers, ranging from junior to principal, in their development. * Foster a team culture of collaboration, innovation, and engineering excellence; while getting things done.  * Take responsibility for high-scale systems to detect and address problematic content on Roblox. Operate creatively and strategically in a highly adversarial space.  * Own the team’s mission and outcomes. Work with stakeholders to define the team’s roadmap, and ensure execution.  * Partner with Moderation Operations, PM, Data, and stakeholders across Roblox, to develop innovative solutions that ensure the safety of user-generated content. You Have: * 2+ years of experience as an engineering manager working in ML space * Excellence in collaborating with others, and in developing software engineers. You have demonstrated outcomes of facilitating team success. * A proven track record of technical delivery in high-scale environments with complex constraints * Ability to contribute to architecture and implementation discussions around high-scale ML systems * Experience solving difficult problems involving both engineering and non-engineering stakeholders You Are: * Resourceful: You're able to navigate tough constraints to find the best solution. You stay laser-focused on the end goal and are adaptable, creative, and strategic to achieve it.  * Solution Oriented: You start with the problem to be solved, and stay laser-focused on getting it solved. You can tackle anything that comes your way, whether it’s a technical problem, a business problem, or a people problem. * Team Oriented: You are constantly looking at how to make the team stronger – both the team you directly manage, and the team of peers you collaborate with.  Empathetic: You can put yourself in the shoes of anyone – a junior engineer, an executive, an adversarial attacker, a new user – and understand their needs.  For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $295,250—$345,040 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.

Databricks

FEQ327R276 Databricks is seeking a Field Chief Technology Officer (Field CTO) for the Public Sector business to serve as a senior, customer-facing technology and mission transformation leader for strategic government and education accounts. This individual-contributor role sits at the intersection of data and AI strategy, mission modernization, public-sector operating models, and executive relationship building, working closely with C-level leaders to drive multi-year change on the data platform while representing real-world needs back into Databricks. The role will focus on helping agencies, departments, and public institutions use the Databricks Data Intelligence Platform to modernize data estates, strengthen security, improve operations, and deploy AI responsibly in support of mission outcomes. Impact you will have: * Build and maintain trusted-advisor relationships with C-level and mission leadership across public-sector accounts, including CIOs, CTOs, CDOs, CISOs, program executives, mission owners, and transformation leaders. * Shape executive thinking on secure data and AI modernization, emphasizing lakehouse and data platform modernization as a foundation for analytics, governance, and generative AI in public-sector environments. * Lead executive briefings, strategy sessions, and mission workshops that connect agency priorities, regulatory obligations, security requirements, budget realities, and workforce constraints to practical Databricks-based roadmaps. * Serve as a deep technical counterpart in the field with strong working knowledge of Databricks products (L200-L300 proficiency) and the ability to credibly engage architects, engineers, analysts, data scientists, and security stakeholders on design trade-offs. * Translate recurring customer needs into reusable public-sector reference architectures, solution blueprints, technical narratives, and thought leadership assets. * Partner with Account Executives, Solutions Architects,  product specialists, professional services, and ecosystem partners to drive complex, multi-year platform decisions, expansions, and mission programs. * Provide structured feedback from strategic public-sector customers into Product, Engineering, and Field leadership, especially around governance, security, compliance, interoperability, and public-sector feature requirements * Mentor senior field engineering talent and help codify playbooks for complex public-sector engagements, including executive discovery, mission-value framing, partner orchestration, and secure deployment patterns. * Represent Databricks externally with senior public-sector audiences through conferences, councils, roundtables, webinars, and executive forums. What we look for: * 15+ years of experience spanning enterprise technology, consulting, and public-sector transformation. * Significant experience working in or with U.S. public-sector institutions, such as federal civilian agencies, defense organizations, intelligence-related environments, state and local government, or education. * Direct experience in customer-facing pre-sales, technical strategy, architecture, advisory, or transformation leadership roles. * Strong background in modern data architectures, including distributed data systems, data engineering, analytics, governance, and AI or machine learning platforms. * Experience with public cloud environments such as AWS, Azure, or Google Cloud. * Experience with mission areas relevant to Databricks public-sector offerings, such as cybersecurity, public safety, fraud detection, benefits modernization, defense analytics, logistics, or geospatial and IoT-enabled operations. * Familiarity with public-sector procurement realities, partner-led delivery models, and the rhythm of government budget, program, and acquisition cycles. * U.S. citizenship required and active clearance preferred    Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles.  Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.   Local Pay Range $264,000—$363,000 USD About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Databricks

RDQ426R282 Databricks is building the world's best and most secure platform for data and AI. We innovate and deploy industry-leading solutions in security, compliance, and governance.  As a member of the Trust and Safety Data Science team, you will work on projects critical to ensuring the security and compliance of the Databricks Platform. Our customers depend on Databricks to keep their data safe, all while orchestrating millions of virtual machines across three clouds in dozens of regions around the globe. Our engineering teams build highly technical products that fulfill real, important needs in the world. We always push the boundaries of data and AI technology, while simultaneously operating with the security and scale that is critical to making customers successful on our platform. We serve many companies with varying security and compliance needs. To efficiently serve these markets, we need to understand how customers use our existing features. This requires data-driven analysis of all aspects of security programs at Databricks. Customers also trust Databricks with their most valuable data and we have the mission to build the most trusted data analytics and ML platform in the world. We’re looking to expand our Trust and Safety Data Science team. You will join a group of “full stack” data scientists who partner with engineering and security teams, focusing on strategic plans that make Databricks secure and safe for our customers. The team will use statistical and machine learning techniques for fraud and abuse detection on our platforms using state of the art methods . You can read more about some of our efforts in this blog post. The work in fraud and abuse detection is dynamic and essential, offering an opportunity to make a substantial impact in maintaining the security and efficiency of business operations. More information is available at https://www.databricks.com/trust. The impact you will have: * You will develop and implement Machine Learning models to detect anomalous activity in products that we offer. * You will analyze the performance and pricing of security-related features and work with product and engineering teams to identify important opportunities. * You will collaborate with security engineers, trust and safety experts, and machine learning engineers to build a variety of systems and tools that protect Databricks and our customers from threats. * You will create solutions and frameworks to meet compliance requirements at Databricks * You will gather requirements, define project OKRs and milestones, and communicate progress to both technical and non-technical audiences. * You will guide junior data scientists and interns on the team by helping with project planning, technical decisions, and code and document review. * You will represent the data science discipline throughout the organization, using your powerful voice to make us more data-driven. * You will represent Databricks at academic and industrial conferences and events. What we look for: * 7+ years of data science, machine learning, and advanced analytics experience in high-velocity, high-growth companies * Understanding of good software engineering practices around testing, code reviews, and deployment. * Experience working in a highly cross functional alignment and talking about results to non-technical partners. * Experience deploying Data Science / ML solutions in production to achieve results. * Coding skills in SQL and a software development language (preferably Python) * Experience with distributed data processing systems like Spark and familiarity with software engineering principles. * Prior experience applying machine learning and data analytics to identify SaaS product misuse and enhance compliance preferred but not required. * Masters or higher in quantitative fields or equivalent experience in industry   Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles.  Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.   Local Pay Range $192,000—$260,000 USD About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Discord

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. Discord only works at our scale if people feel safe showing up — and building the systems that make that possible is exactly what our Safety engineering org does. We classify content, route reports, make and audit enforcement decisions, and build the tools our operations partners use to handle everything automation doesn't. The work is a mix of deep backend infrastructure, AI-driven automation, and tight collaboration with the people who do nuanced review. As Discord grows into new surfaces like commerce and ads, the platform we build matters more. We're hiring a Director of Engineering to lead Safety Infrastructure Engineering at Discord. The org is roughly 20 engineers across two teams with two EM direct reports. You'll report to the senior Director of Safety and work closely with T&S Operations, Safety ML, Safety Product, Legal, Policy, Security, and Core Tech. What you'll do * Lead and grow two engineering teams covering our safety backend: the decision platform, classification systems, content understanding, intake and routing pipelines, and observability * Drive the automation roadmap with Safety ML. Decide where AI belongs in the loop, where humans still win, and hold the line on quality, latency, and cost * Own the queue routing and internal tooling our ops teams and vendor partners rely on, and partner with T&S Operations on golden sets, QA, appeals, and evals that turn operational signal into better systems * Consolidate fragmented systems onto infra and set the bar for engineering quality: on-call, incident response, technical review, and ownership * Hire, coach, and grow senior leaders Who you are * 5+ years as a software engineer with a strong backend and distributed systems background, and 5+ years as an EM including 2+ years managing managers. Experience running 20+ engineers through multiple EMs * Strong infrastructure instincts. You can hold your own in architecture discussions on event-driven systems, service migrations, and platform design * Fluent in AI and ML systems enough to partner credibly with an ML org and make good calls about where automation belongs in a decision pipeline * Experienced working closely with ops or human-in-the-loop teams. You get the rhythm of QA, calibration, appeals, and ground-truth work, and build tools that respect the people using them * Excellent communication and cross-functional collaboration skills, with a history of partnering effectively across engineering, ML, data science, policy, legal, and product teams. * Practical about throughput, vendor management, and unit economics * An empathetic and experienced recruiter and coach. People you've managed want to work with you again Bonus * A strong passion for Discord and/or gaming, and an appreciation for the communities we serve. * Trust & Safety, fraud, integrity, or abuse engineering at a consumer platform * Building ML platforms, MLOps, or automated decisioning at scale * Managing vendor-based ops (BPO, content review, third-party tools), or building internal tools where ops or review teams are the primary user * Payments, fraud, or commerce infra   Candidates must reside in or be willing to relocate to the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties). Relocation assistance may be available. The US base salary range for this full-time position is $400,000 to $450,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits. Why Discord?  Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests, and helps developers build and grow their businesses. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away! Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know. Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking HERE.

Duolingo

Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in! At Duolingo, you’ll join a team that cares about finding innovative solutions to complex technical problems, running countless experiments (300+ at a time!) with our massive user base to make data-driven decisions, and educating our users and employees alike. You’ll have limitless learning opportunities, mentorship and collaboration with world-class minds, and a variety of projects with large scopes — while doing work that’s both fun and meaningful.  Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world. ---------------------------------------------------------------------------------------------------------------------------------- BELOW YOU CAN FIND MORE INFORMATION ABOUT THE TEAM WE'RE HIRING FOR: Ads: Duolingo's Monetization pillar builds the systems that fund our mission — from subscription packaging and advertising to ML-powered personalization. As a Senior iOS Engineer on the Ads team, you'll work on a product engineering team responsible for growing and scaling Duolingo's ads business: high-quality ads that delight learners, fit seamlessly into the product experience, and meaningfully contribute to our bottom line. The team owns ad serving, mediation and demand, in-product ad formats and surfaces, and more. You'll work cross-functionally with product, design, data science, machine learning, and ad operations.   🧠  You will... * Collaborate on software projects with product design and backend aspects * Develop, release, and maintain backend services and/or infrastructure * Lead individual project priorities, milestones, and ensure we're always shipping   ✅  You have... * A Bachelor’s degree in Computer Science or a related technical field * Strong competencies in data structures, algorithms, and software design * Experience programming in Java, Python, or Kotlin * Solid understanding of one or more database technologies   ⭐  Exceptional candidates will have... * Industry experience building high-traffic APIs using public cloud providers * Experience with industry observability technology, such as OpenTelemetry, Grafana, Prometheus, or DataDog.   ---------------------------------------------------------------------------------------------------------------------------------- The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role! Salary Range: $153,000—$207,000 USD Benefits: Take a peek at how we care for our employees' holistic well-being with our benefits here. Job Alerts: Sign up for job alerts here. Accommodations: We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact accommodations@duolingo.com. Equal Employment Opportunity: Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Fraud Warning: Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.

Duolingo

Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in! At Duolingo, you’ll join a team that cares about finding innovative solutions to complex technical problems, running countless experiments (300+ at a time!) with our massive user base to make data-driven decisions, and educating our users and employees alike. You’ll have limitless learning opportunities, mentorship and collaboration with world-class minds, and a variety of projects with large scopes — while doing work that’s both fun and meaningful.  Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world. ---------------------------------------------------------------------------------------------------------------------------------- BELOW YOU CAN FIND MORE INFORMATION ABOUT THE TEAM WE'RE HIRING FOR: Ads: Duolingo's Monetization pillar builds the systems that fund our mission — from subscription packaging and advertising to ML-powered personalization. As a Senior iOS Engineer on the Ads team, you'll work on a product engineering team responsible for growing and scaling Duolingo's ads business: high-quality ads that delight learners, fit seamlessly into the product experience, and meaningfully contribute to our bottom line. The team owns ad serving, mediation and demand, in-product ad formats and surfaces, and more. You'll work cross-functionally with product, design, data science, machine learning, and ad operations.   🧠  You will... * Collaborate on software projects with product design and backend aspects * Develop, release, and maintain backend services and/or infrastructure * Lead individual project priorities, milestones, and ensure we're always shipping   ✅  You have... * A Bachelor’s degree in Computer Science or a related technical field * Strong competencies in data structures, algorithms, and software design * Experience programming in Java, Python, or Kotlin * Solid understanding of one or more database technologies   ⭐  Exceptional candidates will have... * Industry experience building high-traffic APIs using public cloud providers * Experience with industry observability technology, such as OpenTelemetry, Grafana, Prometheus, or DataDog.   ---------------------------------------------------------------------------------------------------------------------------------- The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role! Salary Range: $153,000—$207,000 USD Benefits: Take a peek at how we care for our employees' holistic well-being with our benefits here. Job Alerts: Sign up for job alerts here. Accommodations: We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact accommodations@duolingo.com. Equal Employment Opportunity: Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Fraud Warning: Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.

Toast

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Our Account Recovery team plays a critical role in protecting customer accounts while delivering exceptional customer experiences. As an Account Recovery Agent, you'll help customers securely regain access to their accounts by managing sensitive recovery requests, conducting identity verification, investigating account access issues, and making sound security decisions. This role requires a customer-first mindset, strong attention to detail, and a commitment to balancing security with a seamless support experience. A day in the life (Responsibilities)  * Own end-to-end resolution of customer account recovery requests, including Multi-Factor Authentication (MFA) resets, verified phone number and OTP resets, email address changes, and account access recovery. * Perform identity and authority verification by following established security protocols before making any account changes. * Investigate account access issues by reviewing account history, login activity, and available internal data to identify potential fraud or unauthorized access attempts. * Apply sound judgment to approve, deny, or escalate recovery requests based on established verification standards and security guidelines. * Support customers across multiple communication channels, including inbound and outbound phone calls, email, and case-based workflows. * Communicate clearly and empathetically during sensitive customer interactions while maintaining security requirements and setting appropriate expectations. * Accurately document investigation findings, verification steps, decisions, and customer interactions to ensure audit-ready case records. * Prioritize and manage workload effectively while meeting quality, compliance, productivity, and service level objectives. * Collaborate closely with cross-functional teams, including Customer Support, Fraud Operations, Trust & Safety, Identity & Access Management, Payroll, and Security, to resolve complex customer cases. * Identify opportunities to improve operational processes while maintaining strong security controls and an exceptional customer experience. What you'll need to thrive (Requirements) * Bachelor's degree in any discipline or equivalent professional experience. * 1–3 years of experience in Customer Support, Fraud Operations, Trust & Safety, Risk Operations, Account Security, Technical Support, or similar operational roles. * Experience handling sensitive customer interactions while maintaining professionalism and empathy. * Strong investigative and analytical skills with the ability to make informed decisions using available information. * Excellent written and verbal communication skills with a customer-first mindset. * High attention to detail and the ability to consistently follow structured processes and security procedures. * Experience working with CRM or case management platforms such as Salesforce, Zendesk, or similar tools. * Ability to manage multiple priorities in a fast-paced operational environment while meeting quality and SLA expectations. * Demonstrated integrity and discretion when handling sensitive customer information and personally identifiable information (PII). * Flexibility to work rotating shifts starting 7:30 PM IST, including evenings, weekends, and holidays, to support customers in standard U.S. hours. What will help you stand out (Nonessential Skills/Nice to Haves) * Experience in fraud prevention, account takeover investigations, identity verification, or cybersecurity support. * Familiarity with authentication and identity management concepts, including Multi-Factor Authentication (MFA), account recovery, and access management. * Experience supporting SaaS, fintech, banking, e-commerce, telecommunications, or other security-focused environments. * Experience using tools such as Salesforce, Splunk, Persona, Okta, Duo, Authy, or similar authentication and investigation platforms. * Knowledge of risk assessment, fraud detection, or trust and safety operations. * Continuous improvement mindset with the ability to identify opportunities to enhance operational efficiency and customer experience. * Ability to navigate ambiguity while balancing customer needs with security and compliance requirements. AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.   Our Total Rewards Philosophy  We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM As Stripe continues to develop innovative products that serve businesses of all sizes, risk will increase in complexity and scale. The Industry Expansion Strategy team protects Stripe's business and mission by building the policies, frameworks and practices that enable Stripe to support businesses in complex, highly regulated industries. As Stripe expands into new markets and products, we unlock revenue, advance trust and set the standard for what responsible growth looks like at scale. WHAT YOU’LL DO This role sits at the intersection of risk management and strategic business development. You'll embed directly with Sales account teams as a trusted risk advisor, helping Stripe win strategic opportunities and onboard large enterprise platforms—while ensuring that growth is sustainable and compliant. You'll also partner closely with Compliance, Legal, Financial Partnerships, and Product to build the governance and oversight frameworks for our Third Party Agents (TPA) program. We are looking for someone who is passionate about navigating ambiguity, enabling business growth while balancing risk, and is skilled at identifying ways to improve user experience. RESPONSIBILITIES * Partner with Sales, Legal, Compliance, and Financial Partnerships teams to lead pre-onboarding EDD for large, complex TPA merchants—covering AML and KYC compliance, credit assessments, and card scheme registration to ensure a smooth, high-quality experience for Stripe's most strategic users. * Own end-to-end Visa Third Party Agent program compliance, including driving periodic audits and user remediations, managing required scheme reporting cadences, and designing scalable operational programs. * Serve as the primary point of contact for card scheme and regulatory engagements to ensure ongoing registration and compliance requirements are met. * Perform research and analysis to assess Stripe's current risk performance and develop and prioritize long-term strategic plans for future growth. * Challenge the status quo and provide multiple alternative solutions and key execution criteria. * Represent Stripe in external engagements with our most critical partners and users. * Execute special projects and ad hoc analyses as initiatives, products, risks, and opportunities are constantly evolving. WHO YOU ARE We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 5+ years of professional experience in a related role in Payments or FinTech industries * Familiarity with banking and money movement regulations, including KYC and KYB, AML OFAC compliance, and credit and fraud risk * Foundational understanding of payments integrity risks and card scheme compliance rules (experience with TPAs is a plus) * Experience overseeing design execution and delivery of highly strategic programs. Proven ability to take complex issues and turn them into actionable next steps, hold others accountable, and meet deadlines * Data-driven problem-solving skills, including the ability to distill complex, ambiguous regulatory issues into clear, concise, and reliable guidance for stakeholders and Stripe users * Demonstrated track record of deriving insights from complex or technical problem spaces and evangelizing actionable product recommendations * Strong stakeholder management skills and operating rigor, including the ability to take ownership, be accountable, and lead without formal authority to navigate ambiguity and solve problems with the end user in mind * Entrepreneurial and curious mindset, including motivation to develop deep subject matter expertise and understanding of risk-based frameworks * Strong operating rigor, executive presence, and presentation skills, including experience engaging with leadership * Experience in a client-facing role managing relationships with large, global organizations PREFERRED QUALIFICATIONS * Strong desire to work in a fast-paced and innovative environment * A strong understanding of Stripe's business and products and an ability to research and self-start