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This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. About the Vertical The F&B vertical is one of the fastest growing parts of Adyen’s business where we have seen success with businesses like McDonalds, Starbucks, KFC in the Enterprise space and also with SaaS platforms like Oracle and EposNow. The key to our success is partnering closely with our customers to identify their needs, support their growth and drive success for the F&B vertical. We define F&B as any business operating in the Restaurants, Coffee, Bars, Catering or the Food Delivery space. About the Role As a Senior Vertical Strategy Manager, F&B you will own the commercial growth and success of the F&B vertical at Adyen. The role is a part of the broader Commercial Strategy & GTM team at Adyen. Our team mission is to position Adyen as the global fintech leader and to grow our commercial success within and across our key verticals. You will partner closely with the Head of F&B and Hospitality and contribute to driving the commercial strategy and revenue growth initiatives for net new business acquisition as well as growth of existing customers within the vertical. As the Senior Vertical Strategy Manager, F&B, you will play a pivotal role in shaping and executing Adyen’s growth strategy within the sector. This is a global role with a primary focus on the NA and EMEA regions and the opportunity to contribute to strategic projects worldwide. You will be the voice of the customer for restaurants, coffee shops, bars, and SaaS platforms operating in the F&B space. The ideal candidate will have a strong background in F&B or managing a payments / financial services portfolio in the vertical. They should also have exceptional strategic thinking abilities, acute analytical depth and a proven track record of driving commercial success. What you’ll do * Own Vertical Performance: Serve as a key driver of the health and performance of the F&B vertical, supporting its general management and strategic direction. * Define Global Commercial Strategy: Define and drive key elements of the global commercial strategy for F&B. Your strategies will produce deliverables such as go-to-market playbooks, competitive analysis, and business cases that account for market nuances and enable commercial teams to execute flawlessly. * Become a Subject Matter Expert: Act as the internal and external SME for F&B, understanding the interplay between POS, Loyalty and channels including online, drive thru and kiosk. You can speak intelligently about the space with the most strategic customers and champion the right initiatives internally. * Drive Product & Partnership Strategy: Analyze customer behavior to identify opportunities for product innovation, differentiation, and strategic ecosystem partnerships. * Be the Voice of the Customer: Work closely with the Product Offering team to champion the vertical by: * Providing vertical trends, opportunities and customer pain points to inform needs as input to product prioritization. * Informing product pricing and packaging strategies to maximize profitability and market share. * Providing the vertical nuance to global commercial enablement. * Inform Growth Initiatives: Develop and maintain customer segmentation to identify and pursue opportunities for revenue growth and market expansion. Inform vertical and broader Adyen strategies with the latest industry trends, emerging technologies, and regulatory changes, proactively identifying strategic opportunities or risks. Who you are * 7+ years of experience, ideally combining deep knowledge of the F&B industry (Restaurants, Coffee and/or F&B Vertical SaaS) with expertise in payments or financial technology. * You are passionate about the F&B space and the success of our customers in this vertical. You are customer-centric at your core. * You have a strong ability to develop winning strategies backed by data and can navigate and tackle complex blockers to achieve commercial goals. * Experience and passion for GTM strategy & execution * Can package various customer feedback into tangible, data-driven business cases that will drive influence * Strong verbal communication skills to drive influence stakeholders internally across Commercial, partnerships and product and be an exceptional Adyen ambassador externally * Ability to navigate ambiguity and thrive in a fast-paced environment * Available to travel up to 25% of the time, including internationally Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. About the Vertical The Hospitality vertical is one of the fastest growing parts of Adyen’s business where we have seen success with businesses like Hilton, Citizen M, Belmond in the Enterprise space and also with SaaS platforms like Oracle and Mews. The key to our success is partnering closely with our customers to identify their needs, support their growth and drive success for the Hospitality vertical. We define Hospitality as any business operating in the Hotels, Resorts, Cruise or Amusement space. About the Role As a Senior Vertical Strategy Manager, Hospitality you will own the commercial growth and success of the Hospitality vertical at Adyen. The role is a part of the broader Commercial Strategy & GTM team at Adyen. Our team mission is to position Adyen as the global fintech leader and to grow our commercial success within and across our key verticals. You will partner closely with the Head of F&B and Hospitality and contribute to driving the commercial strategy and revenue growth initiatives for net new business acquisition as well as growth of existing customers within the vertical. As the Senior Vertical Strategy Manager, Hospitality, you will play a pivotal role in shaping and executing Adyen’s growth strategy within the hospitality sector. This is a global role with a primary focus on the NA and EMEA regions and the opportunity to contribute to strategic projects worldwide. You will be the voice of the customer for hotels, resorts, cruises, and SaaS platforms operating in the Hospitality space. The ideal candidate will have a strong background in Hospitality or managing a payments / financial services portfolio in the vertical. They should also have exceptional strategic thinking abilities, acute analytical depth and a proven track record of driving commercial success. What you’ll do * Own Vertical Performance: Serve as a key driver of the health and performance of the Hospitality vertical, supporting its general management and strategic direction. * Define Global Commercial Strategy: Define and drive key elements of the global commercial strategy for Hospitality. Your strategies will produce deliverables such as go-to-market playbooks, competitive analysis, and business cases that account for market nuances and enable commercial teams to execute flawlessly. * Become a Subject Matter Expert: Act as the internal and external SME for Hospitality, understanding the interplay between PMS, CRS and channels. You can speak intelligently about the space with the most strategic customers and champion the right initiatives internally. * Drive Product & Partnership Strategy: Analyze customer behavior to identify opportunities for product innovation, differentiation, and strategic ecosystem partnerships. * Be the Voice of the Customer: Work closely with the Product Offering team to champion the vertical by: * Providing vertical trends, opportunities and customer pain points to inform needs as input to product prioritization. * Informing product pricing and packaging strategies to maximize profitability and market share. * Providing the vertical nuance to global commercial enablement. * Inform Growth Initiatives: Develop and maintain customer segmentation to identify and pursue opportunities for revenue growth and market expansion. Inform vertical and broader Adyen strategies with the latest industry trends, emerging technologies, and regulatory changes, proactively identifying strategic opportunities or risks. Who you are * 7+ years of experience, ideally combining deep knowledge of the Hospitality industry (Hotels, Resorts or Cruise) with expertise in payments or financial technology. * You are passionate about the Hospitality space and the success of our customers in this vertical. You are customer-centric at your core. * You have a strong ability to develop winning strategies backed by data and can navigate and tackle complex blockers to achieve commercial goals. * Experience and passion for GTM strategy & execution * Can package various customer feedback into tangible, data-driven business cases that will drive influence * Strong verbal communication skills to drive influence stakeholders internally across Commercial, partnerships and product and be an exceptional Adyen ambassador externally * Ability to navigate ambiguity and thrive in a fast-paced environment * Available to travel up to 25% of the time, including internationally Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. THE COMMUNITY YOU WILL JOIN The Experiences Supply team partners with Hosts to develop high-quality, repeatable, and commercially viable experiences aligned with Airbnb's brand. Working cross-functionally, this team fosters human connection in the real world. THE DIFFERENCE YOU WILL MAKE You will own the health, performance, and growth of the Paris Experiences market by managing a portfolio of professional host accounts. You'll build the operational tools, processes, and frameworks needed to surface optimisation opportunities at scale — and drive host success and business growth through deep partnerships and data-informed decisions. This role is based in Paris (hybrid, 3-4 days a week in the office), and is not eligible for relocation support. A TYPICAL DAY PORTFOLIO MANAGEMENT * Own a portfolio of professional host accounts across the Paris region, serving as their primary point of contact and strategic advisor * Run regular business reviews with key partners to monitor performance, align on goals, and identify levers for growth * Build scaled strategies that deliver results across both top-tier and long-tail accounts * Proactively escalate cross-functional bottlenecks and maintain a deep understanding of partner integrations * Educate hosts on major product and policy updates; translate platform changes into actionable guidance OPS TOOLS & PROCESSES * Design and build operational tools, dashboards, and workflows to monitor portfolio health and flag underperforming accounts * Develop repeatable processes for identifying and executing on optimisation opportunities (pricing, quality, content, scheduling) * Create frameworks to prioritise interventions based on impact and scale * Document and improve standard operating procedures to drive consistency and efficiency across the team QUALITY, INSIGHTS & OPTIMISATION * Use data to identify performance gaps and growth opportunities across your portfolio * Audit supply quality in the field; develop and implement improvement plans * Become the go-to expert on Paris market dynamics, local trends, and competitive context * Partner cross-functionally with Product, Comms, Policy, and Support to resolve systemic issues and drive long-term host and guest success DEMAND & REPRESENTATION * Represent Airbnb in external meetings and strategic relationships with professional hosts * Attend and represent the brand at industry events and conferences in France and Europe YOUR EXPERTISE * 8+ years of experience in account management, partner success, or market operations * Fluency in French (native/bilingual) and English required * 2+ years in hospitality, travel, or a marketplace business a plus * Strong portfolio management skills, with a proven ability to drive growth and optimisation across a book of business * Experience building or improving operational processes, dashboards, or workflows to manage performance at scale * Excellent communication and presentation skills * Strong quantitative skills, with comfort applying data day-to-day to prioritise and act * High proficiency with CRM tools (Salesforce a plus); experience with analytics or BI tools * Thrives amid changing priorities and deadlines; a cross-functional collaborator who operates at both strategic and tactical levels; a resourceful self-starter * Willingness to travel to assigned markets as needed * Passion for Airbnb, travel, and the sharing economy Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, benefits, and Employee Travel Credits. France Annual Pay Range €74.000—€92.000 EUR
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our EMEA Key Account Management Team is growing and we want you to be part of it! The EMEA Key Accounts team manages the partnerships with Regional API Software providers and Enterprise Property Managers. The key goal is to grow the share of high quality stays by optimising supply at scale leveraging strategic account management, programs, incentives, and product solutions. The Difference You Will Make: As a Senior Key Accounts Manager, you will be managing partner relationships with strategic Enterprises & API Connectivity partners. You will be responsible for recruitment, enablement and optimization of our strategic partnerships and become their trusted advisor with the aim to become their number one partner and accelerate growth and performance on both sides. You will be reporting to the Key Accounts Team Lead, EMEA. This role is based in Paris (hybrid, 2-3 days a week in the office), and is not eligible for relocation support. A typical day: * Own a portfolio of Airbnb’s key partners and act as the key representative for these partners. * Execute a global win-win strategy for your portfolio that drives value to all parties and positions Airbnb as a top strategic partner across all distribution channels. * Develop strong and trusting relationships with executives and decision makers/key influencers within your API & Enterprise customers portfolio, ensure that the partnership is held to the highest industry standards and that commercial agreements as well as SLAs are met. * Analyze data and utilize data-driven recommendations to identify and action on strategic growth opportunities * Work with quarterly goals, measure success against performance KPIs, feature adoption and supply acquisition growth. * Support partners through deep understanding of API and technical integrations * Educate clients on our product roadmap and all significant product changes to accelerate feature adoption with the aim to excel our mutual guest experience * Represent Airbnb in external meetings and industry events Your expertise: * 8+ years of professional experience in Strategic Partnership, Key Account Management and/or Connectivity role at a global technology or tech hospitality company * Fluent verbal/written communication and presentation skills in English and French * Experience with API integrations strongly preferred * World class account management experience with strong track record of successfully growing a book of business/geographic area and building enduring and successful client relationships * Experience in the hospitality technology space, knowledge of OTA specifications * Experience in analyzing, structuring and negotiating complex deals that align across multiple business unit needs * Extremely data driven in the decision-making process to ensure timely, impactful and accurate actions are taken. * Experience working cross-functionally with product, tech, legal, marketing, sales operations and enablement teams. * Ability to manage complex projects and multi-task with excellent organizational skills, in a fast-paced, dynamic and ever changing startup environment. * Strong executive presence and the ability to effectively influence top leaders internally and within the industry. * Passion for Airbnb, travel, and the sharing economy * Previous experience as product manager, working with product teams is a plus * Ability to travel at least 25% of the time Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. France Annual Pay Range €74.000—€92.000 EUR
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Airbnb Hotels team is a fun, fast-growing group leading Airbnb’s expansion into the hotel sector. Operating with an entrepreneurial spirit, this team combines the simplicity, product excellence, and guest-centered ethos that define Airbnb. This team’s mission is to deliver the smoothest, most intuitive hotel booking experience for guests, while helping hotels easily drive incremental bookings so they can focus on delivering the best hospitality. The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners. The Difference You will Make: As an Enterprise Accounts Associate, your core responsibilities will involve supporting the Enterprise Account Management team, overseeing assigned projects, and supporting the onboarding and day to day operations of an evolving portfolio of hotel groups located across the globe . You will also support strategic initiatives that drive hotel group partner success .. These initiatives will entail project management involving extensive collaboration with hotel group headquarter and regional stakeholders as well as cross-functional internal teams. Projects will include designing and executing onboarding and rollout of hotel groups, portfolio level supply optimization, and platform education Your self-starter, get it done attitude will be necessary to address the volume of opportunity planned to be tackled. A flexibility to move between client facing commercial conversations and operational project work while upholding a strong level of partner service will make an impact! A Typical Day: * Take actions with hotel groups and internal teams as needed to drive assigned projects forward * Create and maintain well organized and detailed tracking mechanisms relating to assigned projects * Call, email, and Zoom with stakeholders to accomplish assigned project needs * Manage relationships with hotel group stakeholders within assigned portfolio * Support scaled strategies to effectively manage & optimize hotel partners in assigned portfolio * Educate partners on how HotelTonight and Airbnb platforms function * Develop strong and long lasting partnerships * Respond to and deliver exceptional service in a timely and efficient manner * Work will involve cross functional projects with teams/specialists in Hotel Connectivity, Product Management, Local Market Management, and various other departments at Airbnb. * Implement strategies to effectively manage and optimize workflows * Act as the ‘front desk’ of HotelTonight and Airbnb to hotel group partners with many needs and triage appropriately Your Expertise: * 5+ years of experience in client facing, cross functional regional or global commercial teams. * 2+ years of hospitality/travel industry experience (preferred) * Proficiency in both English and the local language is required for the specific location/country. * Self-starter who is resourceful with a get it done attitude * Strong time management and prioritization skills * Strong organizational skills relating to project work with a large volume of inputs and moving parts * Track record of being able to effectively work at scale with partners to achieve short and long term objectives * Proven stakeholder management, communication and presentation skills and ability to communicate effectively with various levels of roles within an organization in person or via phone, email, and zoom * Team player, willing to contribute what is needed for the success of the team * The ability to get things done with changing priorities, projects and deadlines * Passion for Airbnb, travel, and the sharing economy * We are looking for someone that is goals-obsessed, is inputs-driven, and willing to take action (high volume of calls, meetings, etc.) Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Germany Annual Pay Range €71.000—€84.000 EUR
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Airbnb Hotels team is a fun, fast-growing group leading Airbnb’s expansion into the hotel sector. Operating with an entrepreneurial spirit, this team combines the simplicity, product excellence, and guest-centered ethos that define Airbnb. This team’s mission is to deliver the smoothest, most intuitive hotel booking experience for guests, while helping hotels easily drive incremental bookings so they can focus on delivering the best hospitality. The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners. The Difference You will Make: As an Enterprise Accounts Associate, your core responsibilities will involve supporting the Enterprise Account Management team, overseeing assigned projects, and supporting the onboarding and day to day operations of an evolving portfolio of hotel groups located across the globe . You will also support strategic initiatives that drive hotel group partner success .. These initiatives will entail project management involving extensive collaboration with hotel group headquarter and regional stakeholders as well as cross-functional internal teams. Projects will include designing and executing onboarding and rollout of hotel groups, portfolio level supply optimization, and platform education Your self-starter, get it done attitude will be necessary to address the volume of opportunity planned to be tackled. A flexibility to move between client facing commercial conversations and operational project work while upholding a strong level of partner service will make an impact! A Typical Day: * Take actions with hotel groups and internal teams as needed to drive assigned projects forward * Create and maintain well organized and detailed tracking mechanisms relating to assigned projects * Call, email, and Zoom with stakeholders to accomplish assigned project needs * Manage relationships with hotel group stakeholders within assigned portfolio * Support scaled strategies to effectively manage & optimize hotel partners in assigned portfolio * Educate partners on how HotelTonight and Airbnb platforms function * Develop strong and long lasting partnerships * Respond to and deliver exceptional service in a timely and efficient manner * Work will involve cross functional projects with teams/specialists in Hotel Connectivity, Product Management, Local Market Management, and various other departments at Airbnb. * Implement strategies to effectively manage and optimize workflows * Act as the ‘front desk’ of HotelTonight and Airbnb to hotel group partners with many needs and triage appropriately Your Expertise: * 5+ years of experience in client facing, cross functional regional or global commercial teams. * 2+ years of hospitality/travel industry experience (preferred) * Proficiency in both English and the local language is required for the specific location/country. * Self-starter who is resourceful with a get it done attitude * Strong time management and prioritization skills * Strong organizational skills relating to project work with a large volume of inputs and moving parts * Track record of being able to effectively work at scale with partners to achieve short and long term objectives * Proven stakeholder management, communication and presentation skills and ability to communicate effectively with various levels of roles within an organization in person or via phone, email, and zoom * Team player, willing to contribute what is needed for the success of the team * The ability to get things done with changing priorities, projects and deadlines * Passion for Airbnb, travel, and the sharing economy * We are looking for someone that is goals-obsessed, is inputs-driven, and willing to take action (high volume of calls, meetings, etc.) Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. France Annual Pay Range €61.000—€72.000 EUR
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Airbnb Hotels team is a fun, fast-growing group leading Airbnb’s expansion into the hotel sector. Operating with an entrepreneurial spirit, this team combines the simplicity, product excellence, and guest-centered ethos that define Airbnb. This team’s mission is to deliver the smoothest, most intuitive hotel booking experience for guests, while helping hotels easily drive incremental bookings so they can focus on delivering the best hospitality. The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners. The Difference You will Make: As an Enterprise Accounts Associate, your core responsibilities will involve supporting the Enterprise Account Management team, overseeing assigned projects, and supporting the onboarding and day to day operations of an evolving portfolio of hotel groups located across the globe . You will also support strategic initiatives that drive hotel group partner success .. These initiatives will entail project management involving extensive collaboration with hotel group headquarter and regional stakeholders as well as cross-functional internal teams. Projects will include designing and executing onboarding and rollout of hotel groups, portfolio level supply optimization, and platform education Your self-starter, get it done attitude will be necessary to address the volume of opportunity planned to be tackled. A flexibility to move between client facing commercial conversations and operational project work while upholding a strong level of partner service will make an impact! A Typical Day: * Take actions with hotel groups and internal teams as needed to drive assigned projects forward * Create and maintain well organized and detailed tracking mechanisms relating to assigned projects * Call, email, and Zoom with stakeholders to accomplish assigned project needs * Manage relationships with hotel group stakeholders within assigned portfolio * Support scaled strategies to effectively manage & optimize hotel partners in assigned portfolio * Educate partners on how HotelTonight and Airbnb platforms function * Develop strong and long lasting partnerships * Respond to and deliver exceptional service in a timely and efficient manner * Work will involve cross functional projects with teams/specialists in Hotel Connectivity, Product Management, Local Market Management, and various other departments at Airbnb. * Implement strategies to effectively manage and optimize workflows * Act as the ‘front desk’ of HotelTonight and Airbnb to hotel group partners with many needs and triage appropriately Your Expertise: * 5+ years of experience in client facing, cross functional regional or global commercial teams. * 2+ years of hospitality/travel industry experience (preferred) * Proficiency in both English and the local language is required for the specific location/country. * Self-starter who is resourceful with a get it done attitude * Strong time management and prioritization skills * Strong organizational skills relating to project work with a large volume of inputs and moving parts * Track record of being able to effectively work at scale with partners to achieve short and long term objectives * Proven stakeholder management, communication and presentation skills and ability to communicate effectively with various levels of roles within an organization in person or via phone, email, and zoom * Team player, willing to contribute what is needed for the success of the team * The ability to get things done with changing priorities, projects and deadlines * Passion for Airbnb, travel, and the sharing economy * We are looking for someone that is goals-obsessed, is inputs-driven, and willing to take action (high volume of calls, meetings, etc.) Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. United Kingdom Annual Pay Range £60,000—£70,000 GBP
Vill du skapa affärer som gör skillnad? Nordic Level söker en affärsdriven Account Manager med erfarenhet inom finansieringslösningar! Om Nordic Level Hos Nordic Level Technology utvecklar man framtidens säkerhetslösningar – varje dag. Här skyddar man människor, fastigheter och samhällsviktiga funktioner med teknik i framkant och stark lokal närvaro. Med spetskompetens inom Brandsäkerhet, Hospitality & Care, Rental samt det flexibla konceptet Security as a Service erbjuder bolaget skräddarsydda helhetslösningar som gör verklig skillnad. Nordic Level är ett växande bolag där engagemang, innovation och trygghet genomsyrar allt man gör – både för kunderna och medarbetarna. Nordic Level är ett förvärvsdrivet och börsnoterat bolag och nu växer man kraftigt; de senaste åren har man gått från 140 till 400 miljoner i omsättning. I och med denna framgångsresa välkomnar man nu dig och ger dig chansen att bli en del av det vassa teamet i Sundbyberg som nu stärker upp! Här är företagskulturen öppen och trevlig och genomsyras av en affärsdriven atmosfär med utrymme för både individuell utveckling och team-spirit. Som kvitto på detta har Nordic Level har utmärkelsen "Great place to work". Till skillnad från många konkurrenter i branschen kan du här avnjuta en icke-hierarkisk miljö där cheferna är nära och beslutsvägarna korta. Som en extra sporre erbjuder Nordic Level kompetensutvecklande säljkonferenser och säljresor till prestigefyllda destinationer i världen, bland annat till New York förra året! Dessutom ingår förmånsbil i tjänsten. Detta vill du inte missa! Om rollen Som Account Manager hos Nordic Level får du ansvaret för en väletablerad kundportfölj med stor utvecklingspotential. Du arbetar främst med befintliga kunder som redan har en finansieringslösning kopplad till sina säkerhetssystem och hjälper dem att utveckla sina anläggningar i takt med att behoven förändras. Du förväntas också bidra med en mindre del nykundsbearbetning också. Den här rollen handlar främst om att bygga långsiktiga relationer, förstå kundernas verksamhet och identifiera möjligheter att uppgradera, komplettera och framtidssäkra deras säkerhetslösningar. Du arbetar nära leveransorganisationen och fungerar som en rådgivande partner genom hela kundresan. Rollen innebär en kombination av kontorsarbete och kundbesök, där kunderna finns inom en rad olika branscher – från butiker och drivmedelsstationer till kontor, datahallar och andra verksamheter. I rollen kommer du bland annat att: Ansvara för och utveckla en befintlig kundportfölj med stort fokus på merförsäljning och långsiktiga kundrelationer Kontakta kunder, boka och genomföra kundmöten samt identifiera nya behov och affärsmöjligheter Presentera och sälja nya säkerhetslösningar, exempelvis vid uppgraderingar, utbyggnationer eller teknikskiften Arbeta med finansieringslösningar och hjälpa kunder att förnya eller utöka sina avtal i samarbete med Nordic Levels finansieringspartners Samarbeta nära leveransorganisationen för att säkerställa hög kundnöjdhet och skapa fler affärsmöjligheter Följa upp kunder, hantera eventuella utmaningar och arbeta aktivt för att stärka kundrelationerna över tid Planera och prioritera ditt arbete mellan kontoret och kundbesök, främst hos kunder i Mellansverige Vi söker dig som har Cirka 3–4 års erfarenhet av B2B-försäljning eller account management. Erfarenhet av att arbeta med finansierings- eller leasinglösningar, exempelvis inom IT, telefoni, fordon eller annan kapitalintensiv utrustning God förståelse för hur finansieringsupplägg fungerar och förmåga att räkna på och presentera affärsmässiga lösningar för kund Mycket goda kunskaper i svenska och engelska, i såväl tal som skrift B-körkort För att lyckas i rollen tror vi att du Är professionell i ditt sätt och inger förtroende hos kunder och kollegor Har ett starkt eget driv och trivs med att arbeta självständigt samtidigt som du tar egna initiativ Är relationsskapande och har en god samarbetsförmåga, då du arbetar nära leveransorganisation, projektledare och andra interna funktioner Har ett affärsmässigt och lösningsorienterat arbetssätt där du ser möjligheter att utveckla kundernas affär över tid Meriterande Erfarenhet från säkerhetsbranschen Erfarenhet från bank eller finansbolag med fokus på företagsfinansiering Varför Nordic Level? Du blir en del av ett engagerat och kunnigt team där du får möjlighet att påverka – både din egen utveckling och bolagets kunders trygghet och effektivitet. Nordic Level erbjuder konkurrenskraftiga villkor, stora utvecklingsmöjligheter och en kultur som präglas av innovation, laganda och handlingskraft. Du erbjuds: En dynamisk arbetsmiljö med stora utvecklingsmöjligheter Hybridmöjligheter Interna och externa utbildningar Tjänstebil/förmånsbil Sjukvårdsförsäkring och maximal friskvård Kollektivavtal Marknadsmässig lön Möjlighet att arbeta med kunder inom allt från retail till högsäkerhet Övrig information Anställningsform: Tillsvidare med inledande provanställning Start: Enligt överenskommelse med hänsyn till uppsägningstid Omfattning: Heltid, måndag-fredag Plats: Stockholm, Sundbyberg Den här rekryteringsprocessen hanteras av A-hub. Rekryteringsprocessen hos A-hub ser ut som följande Löpande urval av CV Telefonintervju med A-hub Digital intervju med A-hub Intervju hos företaget Referenstagning Erbjudande
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community you will join: The Office Manager plays a critical role in delivering a seamless and welcoming office experience by coordinating daily office operations, supporting local leaders and employees, and ensuring the office is prepared to enable great work, connection, and gathering. This role partners closely with the country manager and several teams to ensure the office remains an effective, connected, and highly functional workplace. This role serves as a key coordinator across many teams including: Workplace Operations, vendors, Gathering, Security, IT, Office of the CEO, Mission Control and Employee Experience. The Office Manager helps ensure the office is consistently ready to welcome employees, leaders, guests, and visitors while supporting the experiences that bring Airbnb's culture to life. This role combines strong operational execution, hospitality, organization, and administrative coordination to create an environment where employees feel supported and connected. This role reports to the Country Manager and has dotted line accountability to the Regional Workplace Operations and Gathering Teams and will join team meetings. The Difference You Will Make: As an Office Manager, you help bring Airbnb's culture to life through exceptional execution and service. You will coordinate daily office operations, support local leaders, facilitate gatherings and leadership visits, and serve as a trusted resource for employees and visitors. Through strong organization, hospitality, and attention to detail, you help create an office experience that feels welcoming, seamless, and connected. Success in this role requires excellent judgment, strong relationship-building skills, operational rigor, and a proactive approach to identifying and resolving issues before they impact the employee experience. A Typical Day: Support the Office Experience * Help ensure the office is welcoming, organized, and operationally ready each day. * Serve as a visible and approachable presence for employees, visitors, and guests. * Support day-to-day workplace experience programs and services. * Monitor office needs and proactively address issues or escalate to global and regional counterparts as needed. * Help maintain hospitality standards across office spaces, meeting rooms, and shared environments. Coordinate Office Operations * Support the daily coordination of workplace operations, hospitality services, food programs, and office amenities. * Partner with vendors and service providers to ensure consistent delivery of services and timely issue resolution. * Monitor workplace conditions and employee feedback. * Track office requests, operational issues, and follow-up actions. * Identify opportunities for improvement and communicate recommendations to regional leader and global ops team. * Maintain office documentation, communications, and operational processes. * Support implementation of office standards and playbooks. * Support office utilization reporting. Leadership & Administrative Support * Serve as a trusted admin partner to the Country Manager. * Provide calendar booking support, meeting coordination and room scheduling support for the Country Manager. * Partner with executive administrative partners to coordinate logistics for leadership visits, executive meetings, and business gatherings. * Serve as a local resource for employees and leaders navigating office services and resources. This role is not responsible for travel booking, expense management. This role only supports Country Manager diary/calendar support. Support Gatherings & Connection * Coordinate logistics for local gatherings, leadership visits, and employee engagement activities. * Support gatherings, leadership visits and employee engagement activities across the region as needed. * Partner with the Workplace Operations team and Regional Gathering Manager to support successful delivery of events and connection moments. * Ensure meeting spaces, hospitality elements, vendors, and attendee experiences are prepared and executed effectively. * Support the delivery of connection and community-building experiences within the office by following global guidance and toolkits, while adapting them to local needs. Build Strong Relationships * Develop positive working relationships with employees, leaders, Executive Assistants, vendors, and cross-functional partners. * Support a culture of hospitality, responsiveness, and service. * Gather employee feedback and share insights to improve the office experience. * Help foster an environment where employees feel welcomed, informed, and connected. Your Expertise: * 5+ years of experience in office management, workplace experience, hospitality, events, administration, employee experience, or related fields. * Strong organizational and project coordination skills. * Experience coordinating meetings, events, leadership visits, or workplace programs. * Excellent communication and interpersonal skills. * Strong attention to detail and follow-through. * Ability to manage multiple priorities and work effectively in a fast-paced environment. * Hospitality mindset with a passion for creating positive experiences. * Strong problem-solving skills and sound judgment. * Experience partnering with vendors and cross-functional stakeholders is preferred. * Full professional proficiency in English and French. Your Location: This position needs to be based in the Paris office 5 days a week. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. France Annual Pay Range €60.000—€70.000 EUR
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community you will join: The Office Manager plays a critical role in delivering a seamless and welcoming office experience by coordinating daily office operations, supporting local leaders and employees, and ensuring the office is prepared to enable great work, connection, and gathering. This role partners closely with the country manager and several teams to ensure the office remains an effective, connected, and highly functional workplace. This role serves as a key coordinator across many teams including: Workplace Operations, vendors, Gathering, Security, IT, Office of the CEO, Mission Control and Employee Experience. The Office Manager helps ensure the office is consistently ready to welcome employees, leaders, guests, and visitors while supporting the experiences that bring Airbnb's culture to life. This role combines strong operational execution, hospitality, organization, and administrative coordination to create an environment where employees feel supported and connected. This role reports to the Country Manager and has dotted line accountability to the Regional Workplace Operations and Gathering Teams and will join team meetings. The Difference You Will Make: As an Office Manager, you help bring Airbnb's culture to life through exceptional execution and service. You will coordinate daily office operations, support local leaders, facilitate gatherings and leadership visits, and serve as a trusted resource for employees and visitors. Through strong organization, hospitality, and attention to detail, you help create an office experience that feels welcoming, seamless, and connected. Success in this role requires excellent judgment, strong relationship-building skills, operational rigor, and a proactive approach to identifying and resolving issues before they impact the employee experience. A Typical Day: Support the Office Experience * Help ensure the office is welcoming, organized, and operationally ready each day. * Serve as a visible and approachable presence for employees, visitors, and guests. * Support day-to-day workplace experience programs and services. * Monitor office needs and proactively address issues or escalate to global and regional counterparts as needed. * Help maintain hospitality standards across office spaces, meeting rooms, and shared environments. Coordinate Office Operations * Support the daily coordination of workplace operations, hospitality services, food programs, and office amenities. * Partner with vendors and service providers to ensure consistent delivery of services and timely issue resolution. * Monitor workplace conditions and employee feedback. * Track office requests, operational issues, and follow-up actions. * Identify opportunities for improvement and communicate recommendations to regional leader and global ops team. * Maintain office documentation, communications, and operational processes. * Support implementation of office standards and playbooks. * Support office utilization reporting. Leadership & Administrative Support * Serve as a trusted admin partner to the Country Manager. * Provide calendar booking support, meeting coordination and room scheduling support for the Country Manager. * Partner with executive administrative partners to coordinate logistics for leadership visits, executive meetings, and business gatherings. * Serve as a local resource for employees and leaders navigating office services and resources. This role is not responsible for travel booking, expense management. This role only supports Country Manager diary/calendar support. Support Gatherings & Connection * Coordinate logistics for local gatherings, leadership visits, and employee engagement activities. * Support gatherings, leadership visits and employee engagement activities across the region as needed. * Partner with the Workplace Operations team and Regional Gathering Manager to support successful delivery of events and connection moments. * Ensure meeting spaces, hospitality elements, vendors, and attendee experiences are prepared and executed effectively. * Support the delivery of connection and community-building experiences within the office by following global guidance and toolkits, while adapting them to local needs. Build Strong Relationships * Develop positive working relationships with employees, leaders, Executive Assistants, vendors, and cross-functional partners. * Support a culture of hospitality, responsiveness, and service. * Gather employee feedback and share insights to improve the office experience. * Help foster an environment where employees feel welcomed, informed, and connected. Your Expertise: * 5+ years of experience in office management, workplace experience, hospitality, events, administration, employee experience, or related fields. * Strong organizational and project coordination skills. * Experience coordinating meetings, events, leadership visits, or workplace programs. * Excellent communication and interpersonal skills. * Strong attention to detail and follow-through. * Ability to manage multiple priorities and work effectively in a fast-paced environment. * Hospitality mindset with a passion for creating positive experiences. * Strong problem-solving skills and sound judgment. * Experience partnering with vendors and cross-functional stakeholders is preferred. * Full professional proficiency in English. Your Location: This position needs to be based in the London office 5 days a week. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. United Kingdom Annual Pay Range £57,000—£67,000 GBP
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community you will join: The Office Manager plays a critical role in delivering a seamless and welcoming office experience by coordinating daily office operations, supporting local leaders and employees, and ensuring the office is prepared to enable great work, connection, and gathering. This role partners closely with the country manager and several teams to ensure the office remains an effective, connected, and highly functional workplace. This role serves as a key coordinator across many teams including: Workplace Operations, vendors, Gathering, Security, IT, Office of the CEO, Mission Control and Employee Experience. The Office Manager helps ensure the office is consistently ready to welcome employees, leaders, guests, and visitors while supporting the experiences that bring Airbnb's culture to life. This role combines strong operational execution, hospitality, organization, and administrative coordination to create an environment where employees feel supported and connected. This role reports to the Country Manager and has dotted line accountability to the Regional Workplace Operations and Gathering Teams and will join team meetings. The Difference You Will Make: As an Office Manager, you help bring Airbnb's culture to life through exceptional execution and service. You will coordinate daily office operations, support local leaders, facilitate gatherings and leadership visits, and serve as a trusted resource for employees and visitors. Through strong organization, hospitality, and attention to detail, you help create an office experience that feels welcoming, seamless, and connected. Success in this role requires excellent judgment, strong relationship-building skills, operational rigor, and a proactive approach to identifying and resolving issues before they impact the employee experience. A Typical Day: Support the Office Experience * Help ensure the office is welcoming, organized, and operationally ready each day. * Serve as a visible and approachable presence for employees, visitors, and guests. * Support day-to-day workplace experience programs and services. * Monitor office needs and proactively address issues or escalate to global and regional counterparts as needed. * Help maintain hospitality standards across office spaces, meeting rooms, and shared environments. Coordinate Office Operations * Support the daily coordination of workplace operations, hospitality services, food programs, and office amenities. * Partner with vendors and service providers to ensure consistent delivery of services and timely issue resolution. * Monitor workplace conditions and employee feedback. * Track office requests, operational issues, and follow-up actions. * Identify opportunities for improvement and communicate recommendations to regional leader and global ops team. * Maintain office documentation, communications, and operational processes. * Support implementation of office standards and playbooks. * Support office utilization reporting. Leadership & Administrative Support * Serve as a trusted admin partner to the Country Manager. * Provide calendar booking support, meeting coordination and room scheduling support for the Country Manager. * Partner with executive administrative partners to coordinate logistics for leadership visits, executive meetings, and business gatherings. * Serve as a local resource for employees and leaders navigating office services and resources. This role is not responsible for travel booking, expense management. This role only supports Country Manager diary/calendar support. Support Gatherings & Connection * Coordinate logistics for local gatherings, leadership visits, and employee engagement activities. * Support gatherings, leadership visits and employee engagement activities across the region as needed. * Partner with the Workplace Operations team and Regional Gathering Manager to support successful delivery of events and connection moments. * Ensure meeting spaces, hospitality elements, vendors, and attendee experiences are prepared and executed effectively. * Support the delivery of connection and community-building experiences within the office by following global guidance and toolkits, while adapting them to local needs. Build Strong Relationships * Develop positive working relationships with employees, leaders, Executive Assistants, vendors, and cross-functional partners. * Support a culture of hospitality, responsiveness, and service. * Gather employee feedback and share insights to improve the office experience. * Help foster an environment where employees feel welcomed, informed, and connected. Your Expertise: * 5+ years of experience in office management, workplace experience, hospitality, events, administration, employee experience, or related fields. * Strong organizational and project coordination skills. * Experience coordinating meetings, events, leadership visits, or workplace programs. * Excellent communication and interpersonal skills. * Strong attention to detail and follow-through. * Ability to manage multiple priorities and work effectively in a fast-paced environment. * Hospitality mindset with a passion for creating positive experiences. * Strong problem-solving skills and sound judgment. * Experience partnering with vendors and cross-functional stakeholders is preferred. * Full professional proficiency in English and German. Your Location: This position needs to be based in the Berlin office 5 days a week. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Germany Annual Pay Range €68.000—€80.000 EUR
Dream Big - Join Basta New Opening in Oslo! 🍕 About Basta Basta is more than a restaurant—it's a place where people connect. Inspired by the warmth and spirit of Italy, we bring together great food, genuine hospitality and passionate teams to create memorable experiences for every guest. Whether you're in the kitchen or on the floor, you'll be part of a team that brings energy, personality and pride to everything it does. Part of Urban Italian Group Urban Italian Group is one of Europe's fastest-growing hospitality groups, bringing together distinctive restaurant brands, passionate people and memorable guest experiences. As we continue to grow, so do the opportunities for those who want to build their careers with us. The Role As Restaurant Manager, you will support the General Manager and Assistant General Manager in running a smooth, energetic and well-organised service. You will be close to the team and the guests, helping to maintain strong standards, support daily operations and create the warm, lively guest experience Basta is known for. What you'll be doing Supporting the GM and AGM in the day-to-day running of the restaurant. Leading sections of service and helping the floor team perform at their best. Creating a warm, professional and consistent guest experience. Coaching, supporting and motivating FOH team members during shifts. Helping maintain service standards, restaurant presentation and team organisation. Supporting daily briefings, handovers and communication between FOH, bar and kitchen. Handling guest feedback and service issues calmly and professionally. You'll thrive in this role if you Previous experience as a Restaurant Manager, Floor Manager, Supervisor or senior FOH team member. Experience working in busy, high-volume restaurant environments. A confident, hands-on approach to leading service from the floor. Strong guest focus and the ability to create a positive atmosphere. Good communication skills and a team-first mindset. The ability to stay calm, organised and positive during busy service. Pride in maintaining standards, supporting the team and delivering great hospitality. Our culture and values We believe we work with people, not food. Guided by our values of Trust, Inclusion, Passion and Entrepreneurship, we’re committed to creating a workplace where everyone feels welcome, valued and empowered to grow. What do we offer? Be part of one of Europe’s fastest-growing hospitality groups. Build your career across multiple brands and countries. Work alongside talented people who genuinely love hospitality. International career opportunities. Referral bonus scheme. Shared accommodation (where applicable). Friends for life. Sound like your kind of place? If you are excited by joining us, we would love to hear from you. Bring your energy, personality and passion for Hospitality to Basta Oslo. Urban Italian Group is committed to fair and inclusive recruitment. We welcome applications from people of all backgrounds. If you need a reasonable adjustment at any stage of the selection process, please tell our Talent Acquisition Team.
Dream Big - Join Basta! 🍕 About Basta Basta is more than a restaurant—it's a place where people connect. Inspired by the warmth and spirit of Italy, we bring together great food, genuine hospitality and passionate teams to create memorable experiences for every guest. Whether you're in the kitchen or on the floor, you'll be part of a team that brings energy, personality and pride to everything it does. Part of Urban Italian Group Urban Italian Group is one of Europe's fastest-growing hospitality groups, bringing together distinctive restaurant brands, passionate people and memorable guest experiences. As we continue to grow, so do the opportunities for those who want to build their careers with us. The role As General Manager, you will be responsible for building a strong restaurant culture, delivering great guest experiences, and leading the restaurant to perform at its best every day. This is a hands-on leadership role for someone who enjoys being close to the team, close to the guests, and fully involved in the operation. What you will be doing: Leading the opening and day-to-day operation of the restaurant. Building, training and developing a strong front-of-house and management team. Creating a warm, energetic and consistent guest experience. Driving sales, profitability, labour control and operational standards. Working closely with the kitchen and support teams to ensure smooth service. Managing performance, team engagement and service standards. Making sure the restaurant follows company procedures, health & safety and compliance standards. You will thrive in this role if you Has previous experience as a General Manager, Restaurant Manager or senior hospitality leader. Has experience leading busy, high-volume restaurant operations. Is confident managing people, performance, sales and costs. Leads from the floor and enjoys being visible with both guests and the team. Communicates clearly and creates a positive, accountable team culture. Is organised, calm under pressure and able to make good decisions during service. Is excited by the opportunity to open a new restaurant and build something from day one. Our culture and values We believe we work with people, not food. Guided by our values of Trust, Inclusion, Passion, and Entrepreneurship, we're committed to creating a workplace where everyone feels welcome, valued, and empowered to grow. What do we offer? Be part of one of Europe's fastest-growing hospitality groups. Build your career across multiple brands and countries. Work alongside talented people who genuinely love hospitality. International career opportunities. Referral bonus scheme. Shared accommodation (where applicable). Friends for life. Sound like your kind of place? If you are excited by joining us, we would love to hear from you. Bring your energy, personality and passion for hospitality to Basta. Urban Italian Group is committed to fair and inclusive recruitment. We welcome applications from people of all backgrounds. If you need a reasonable adjustment at any stage of the selection process, please tell our Talent Acquisition Team.
Dream Big - Join Basta New Opening! 🍕 About Basta Basta is more than a restaurant—it's a place where people connect. Inspired by the warmth and spirit of Italy, we bring together great food, genuine hospitality and passionate teams to create memorable experiences for every guest. Whether you're in the kitchen or on the floor, you'll be part of a team that brings energy, personality and pride to everything it does. Part of Urban Italian Group Urban Italian Group is one of Europe's fastest-growing hospitality groups, bringing together distinctive restaurant brands, passionate people and memorable guest experiences. As we continue to grow, so do the opportunities for those who want to build their careers with us. The role As General Manager, you will be responsible for building a strong restaurant culture, delivering great guest experiences, and leading the restaurant to perform at its best every day. This is a hands-on leadership role for someone who enjoys being close to the team, close to the guests, and fully involved in the operation. What you will be doing: Leading the opening and day-to-day operation of the restaurant. Building, training and developing a strong front-of-house and management team. Creating a warm, energetic and consistent guest experience. Driving sales, profitability, labour control and operational standards. Working closely with the kitchen and support teams to ensure smooth service. Managing performance, team engagement and service standards. Making sure the restaurant follows company procedures, health & safety and compliance standards. You will thrive in this role if you Has previous experience as a General Manager, Restaurant Manager or senior hospitality leader. Has experience leading busy, high-volume restaurant operations. Is confident managing people, performance, sales and costs. Leads from the floor and enjoys being visible with both guests and the team. Communicates clearly and creates a positive, accountable team culture. Is organised, calm under pressure and able to make good decisions during service. Is excited by the opportunity to open a new restaurant and build something from day one. Our culture and values We believe we work with people, not food. Guided by our values of Trust, Inclusion, Passion, and Entrepreneurship, we're committed to creating a workplace where everyone feels welcome, valued, and empowered to grow. What do we offer? Be part of one of Europe's fastest-growing hospitality groups. Build your career across multiple brands and countries. Work alongside talented people who genuinely love hospitality. International career opportunities. Referral bonus scheme. Shared accommodation (where applicable). Friends for life. Sound like your kind of place? If you are excited by joining us, we would love to hear from you. Bring your energy, personality and passion for hospitality to Basta. Urban Italian Group is committed to fair and inclusive recruitment. We welcome applications from people of all backgrounds. If you need a reasonable adjustment at any stage of the selection process, please tell our Talent Acquisition Team.
Dream Big - Join Basta New Opening in Västerås! 🍕 About Basta Basta is more than a restaurant—it's a place where people connect. Inspired by the warmth and spirit of Italy, we bring together great food, genuine hospitality and passionate teams to create memorable experiences for every guest. Whether you're in the kitchen or on the floor, you'll be part of a team that brings energy, personality and pride to everything it does. Part of Urban Italian Group Urban Italian Group is one of Europe's fastest-growing hospitality groups, bringing together distinctive restaurant brands, passionate people and memorable guest experiences. As we continue to grow, so do the opportunities for those who want to build their careers with us. The role As Head Chef at Basta, you will take full ownership of the kitchen — from building your brigade and setting the culture, to delivering the food quality and consistency that Basta is known for. Working alongside the Culinary Director, you’ll shape the kitchen, own the numbers and set the standard from day one. What you’ll be doing Lead, build and inspire a high-performing kitchen brigade from the ground up. Maintain and champion outstanding food quality, presentation and consistency at every service. Own kitchen operations: labour planning, food cost management, GP targets and ordering. Ensure full compliance with food safety, hygiene and allergen standards. Drive a training and development culture within your team, nurturing the next generation of talent. Collaborate closely with the front-of-house team to deliver a seamless guest experience. Represent the Basta brand and culinary vision with passion and precision. You’ll thrive in this role if you Have proven experience as a Head Chef or Senior Sous Chef in a quality-led restaurant environment. Have ideally been part of, or led, a new opening before. Have a genuine passion for Italian cuisine and a deep understanding of quality ingredients and technique. Are an experienced leader who brings the best out of people—especially under pressure. Have strong commercial awareness: food cost, labour, waste and GP are not just numbers to you. Are hands-on, standards-driven and committed to consistency every single service. Are excited by the prospect of making your mark in a new city. Our culture and values We believe we work with people, not food. Guided by our values of Trust, Inclusion, Passion and Entrepreneurship, we’re committed to creating a workplace where everyone feels welcome, valued and empowered to grow. What do we offer? Be part of one of Europe’s fastest-growing hospitality groups. Build your career across multiple brands and countries. Work alongside talented people who genuinely love hospitality. International career opportunities. Referral bonus scheme. Shared accommodation (where applicable). Friends for life. Sound like your kind of place? If you are excited by joining us, we would love to hear from you. Bring your energy, personality and passion for Italian food to Basta. Urban Italian Group is committed to fair and inclusive recruitment. We welcome applications from people of all backgrounds. If you need a reasonable adjustment at any stage of the selection process, please tell our Talent Acquisition Team.
Dream Big - Join Basta New Opening in Oslo! 🍕 About Basta Basta is more than a restaurant—it's a place where people connect. Inspired by the warmth and spirit of Italy, we bring together great food, genuine hospitality and passionate teams to create memorable experiences for every guest. Whether you're in the kitchen or on the floor, you'll be part of a team that brings energy, personality and pride to everything it does. Part of Urban Italian Group Urban Italian Group is one of Europe's fastest-growing hospitality groups, bringing together distinctive restaurant brands, passionate people and memorable guest experiences. As we continue to grow, so do the opportunities for those who want to build their careers with us. The Role As Sous Chef, you will work closely with the Head Chef to keep the kitchen organised, consistent and performing well during busy service. This is a hands-on role for someone who takes pride in doing things properly, supports the team, and knows how to maintain quality and standards under pressure. What you’ll be doing Supporting food preparation, production and service across the kitchen. Making sure dishes are prepared and presented to recipe, portion and quality standards. Monitoring food quality during service and correcting issues when needed. Supporting, training and coaching BOH team members. Stepping in to lead the kitchen in the Head Chef’s absence. Helping with ordering, stock control, waste management and food cost awareness. Maintaining hygiene, health & safety and kitchen compliance standards. You’ll thrive in this role if you Previous experience as a Sous Chef, Junior Sous Chef or strong CDP ready for the next step. Experience working in busy, high-volume restaurant kitchens. Strong attention to detail around food quality, prep, presentation and standards. A calm, hands-on leadership style and the ability to support the team during service. Good understanding of hygiene, food safety, stock control and waste management. Excellent time management and the ability to stay organised under pressure. Pride in building a positive, hard-working and professional kitchen culture. Our culture and values We believe we work with people, not food. Guided by our values of Trust, Inclusion, Passion and Entrepreneurship, we’re committed to creating a workplace where everyone feels welcome, valued and empowered to grow. What do we offer? Be part of one of Europe’s fastest-growing hospitality groups. Build your career across multiple brands and countries. Work alongside talented people who genuinely love hospitality. International career opportunities. Referral bonus scheme. Shared accommodation (where applicable). Friends for life. Sound like your kind of place? If you are excited by joining us, we would love to hear from you. Bring your energy, personality and passion for Italian food to Basta. Urban Italian Group is committed to fair and inclusive recruitment. We welcome applications from people of all backgrounds. If you need a reasonable adjustment at any stage of the selection process, please tell our Talent Acquisition Team.
Dream Big - Join Basta New Opening in Oslo! 🍕 About Basta Basta is more than a restaurant—it's a place where people connect. Inspired by the warmth and spirit of Italy, we bring together great food, genuine hospitality and passionate teams to create memorable experiences for every guest. Whether you're in the kitchen or on the floor, you'll be part of a team that brings energy, personality and pride to everything it does. Part of Urban Italian Group Urban Italian Group is one of Europe's fastest-growing hospitality groups, bringing together distinctive restaurant brands, passionate people and memorable guest experiences. As we continue to grow, so do the opportunities for those who want to build their careers with us. The role As Head Chef at Basta Oslo, you will take full ownership of the kitchen — from building your brigade and setting the culture, to delivering the food quality and consistency that Basta is known for. Working alongside the Culinary Director, you’ll shape the kitchen, own the numbers and set the standard from day one. This is a rare opportunity to put your stamp on a flagship new opening in our first opening in Norway! What you’ll be doing Lead, build and inspire a high-performing kitchen brigade from the ground up. Maintain and champion outstanding food quality, presentation and consistency at every service. Own kitchen operations: labour planning, food cost management, GP targets and ordering. Ensure full compliance with food safety, hygiene and allergen standards. Drive a training and development culture within your team, nurturing the next generation of talent. Collaborate closely with the front-of-house team to deliver a seamless guest experience. Represent the Basta brand and culinary vision with passion and precision. You’ll thrive in this role if you Have proven experience as a Head Chef or Senior Sous Chef in a quality-led restaurant environment. Have ideally been part of, or led, a new opening before. Have a genuine passion for Italian cuisine and a deep understanding of quality ingredients and technique. Are an experienced leader who brings the best out of people—especially under pressure. Have strong commercial awareness: food cost, labour, waste and GP are not just numbers to you. Are hands-on, standards-driven and committed to consistency every single service. Are excited by the prospect of making your mark in a new city. Our culture and values We believe we work with people, not food. Guided by our values of Trust, Inclusion, Passion and Entrepreneurship, we’re committed to creating a workplace where everyone feels welcome, valued and empowered to grow. What do we offer? Be part of one of Europe’s fastest-growing hospitality groups. Build your career across multiple brands and countries. Work alongside talented people who genuinely love hospitality. International career opportunities. Referral bonus scheme. Shared accommodation (where applicable). Friends for life. Sound like your kind of place? If you are excited by joining us, we would love to hear from you. Bring your energy, personality and passion for Italian food to Basta Oslo. Urban Italian Group is committed to fair and inclusive recruitment. We welcome applications from people of all backgrounds. If you need a reasonable adjustment at any stage of the selection process, please tell our Talent Acquisition Team.
Step into a role that redefines excellence at the Sheraton Stockholm Hotel, a hallmark of hospitality since 1971 in the heart of Sweden's bustling capital. Aligned with our innovative owners, Archer Hotel Management and Marriott International, we merge rich cultural history with modern luxury and a deep dedication to sustainability. We are now seeking a service-oriented Breakfast and In-Room Dining Associate to join our Food & Beverage team and contribute to delivering exceptional dining experiences for our guests. This position also includes responsibilities in room service and lunch service. For this role, we are looking for someone who is reliable, guest-focused, and thrives in a fast-paced restaurant environment. You take pride in creating a welcoming atmosphere, enjoy working both independently and with a team, and are motivated by providing attentive, high-quality service that exceeds guest expectations. As a Breakfast Service Associate, you will ensure that our guests begin their day with an outstanding breakfast experience. You will contribute to maintaining our dining areas, delivering personalized service, and upholding the hotel’s standards of quality and hospitality. Main responsibilities: Welcome guests warmly and ensure they feel comfortable and informed about the breakfast buffet offerings. Deliver exceptional breakfast and private dining service while taking guest orders and ensuring timely in-room deliveries. Maintain the breakfast buffet throughout the service period, ensuring all items are consistently replenished, fresh, and attractively presented. Monitor buffet stations for cleanliness, food levels, and presentation, addressing any issues immediately. Prepare the restaurant for breakfast service, including setting up the buffet area, arranging tables, and organizing service stations. Clear and reset tables efficiently to ensure smooth guest flow. Assist guests with special dietary needs, questions about ingredients, and recommendations from the buffet selection. Brew and serve coffee, tea, and other beverages as needed. Work closely with the kitchen to communicate replenishment needs and ensure timely refills of food items. Maintain hygiene, safety, and food-handling standards at all times. Support the transition from breakfast to lunch setup when required. Qualifications: Able to fluently communicate verbally in English. Fluency in Swedish is a plus. Previous experience in hospitality or a hotel is an advantage but not required. Positive attitude and genuine passion for providing excellent guest service. Ability to work flexible hours, including evenings, weekends, and holidays. Strong teamwork and communication skills. Comfortable with physical work, including lifting and moving items. In addition: You are a reliable and service-oriented team player who enjoys working in a fast-paced, event-focused environment. What We Offer: Part time positions following a 6-month probation period and in accordance with the HRF collective agreement. Chance of being part of one of the biggest renovation and re-positioning projects in Stockholm’s hotel scene. Great opportunities for career growth. A dynamic and inclusive work environment. Employee discounted rates at over 8,000 hotels worldwide. Does this position sound interesting and like a good fit for you? Selection and interviews are conducted on an ongoing basis and the position may be filled before the final application deadline, so please submit your application as soon as possible. Join our team and play a key role in creating memorable experiences for our guests! The Sheraton brand, established in 1937, has been synonymous with excellence in hospitality. The Sheraton Stockholm Hotel, opened in 1971 as the first international 5 star hotel in Stockholm, and it’s an icon in Sweden’s capital city. As part of Marriott International, Sheraton Stockholm Hotel is providing guests with thoughtful amenities, contemporary accommodation, and the best city center location. Our commitment to sustainability aligns with our owner Archer Hotel Managements ethos, making us a unique choice for conscientious travelers. Redefining the Essence of Hospitality We have recently started our much-anticipated renovation journey at Sheraton Stockholm. This marks the beginning of our mission to redefine the essence of hospitality. We will transform all our spaces, hotel rooms, implement new food and beverage concepts and expand our gym and wellness. As we embark on this transformation, we are seeking the best industry people to join our team. About Archer Hotel Management Archer Hotel Management (AHM) is the operational arm of Archer Hotel Capital (AHC), committed to pioneering sustainable management of upscale and luxury hotels in Europe. AHM is dedicated to making a 'world of difference,' empowering teams to foster entrepreneurial cultures and deliver operational excellence. Our commitment includes achieving net zero carbon emissions by 2030 and gaining third-party certification for sustainable practices.
Join Urban Italian Group New Opening in Oslo as Bar Manager! About Urban Italian Group At Urban Italian Group, we’re one of Europe’s fastest-growing hospitality groups, bringing together distinctive restaurant brands, passionate people and memorable guest experiences. As we grow, so do the opportunities for our people. We trust our teams, value ownership, and encourage ideas, energy and ambition across everything we do. About our upcoming brands in Oslo! In Oslo, we’re opening a new cluster that brings together Basta and Lola Maria — two distinctive brands with their own personality, energy and guest experience. This is an exciting opportunity to join from the beginning, help shape the opening, and be part of a growing hospitality team in a new market. The Role As Bar Manager, you will be responsible for setting up and leading a smooth, organised and high-performing bar operation from the very beginning. You will train and support the bar teams, make sure drinks are delivered with consistency and pace, and help create the right energy, quality and atmosphere across both restaurants. This is a hands-on role for someone who enjoys being close to service, leading by example, and building strong bar standards in a growing hospitality group. What you'll be doing Leading the bar operation across both Basta and Lola Maria Oslo. Delivering consistent drinks quality, speed, presentation and service standards. Training, coaching and supporting bartenders and bar team members. Managing stock, ordering, waste control and bar organisation. Keeping both bars clean, prepared and service-ready. Working closely with the GMs and floor teams to create a great guest experience. Supporting sales, upselling and a strong bar atmosphere across both venues. You'll thrive in this role if you Previous experience as a Bar Manager, multiple location is a plus. Experience in busy restaurants, cocktail bars or high-energy hospitality venues. Strong drinks knowledge and pride in quality, speed and presentation. A hands-on leadership style and the ability to bring teams with you. Good understanding of stock, ordering, waste and bar standards. A calm, positive and organised approach during busy service. Passion for hospitality, people and creating memorable guest experiences. Flexibility to work across two new restaurant openings. Our culture and values We believe we work with people, not food. Guided by our values of Trust, Inclusion, Passion and Entrepreneurship, we’re committed to creating a workplace where everyone feels welcome, valued and empowered to grow. What do we offer? Be part of one of Europe’s fastest-growing hospitality groups. Build your career across multiple brands and countries. Work alongside talented people who genuinely love hospitality. International career opportunities. Referral bonus scheme. Shared accommodation (where applicable). Friends for life. Sound like your kind of place? If you are excited by joining us, we would love to hear from you. Bring your energy, personality and passion for hospitality to UIG in Oslo. Urban Italian Group is committed to fair and inclusive recruitment. We welcome applications from people of all backgrounds. If you need a reasonable adjustment at any stage of the selection process, please tell our Talent Acquisition Team.
Blå Huset hotell Umeå AB driver idag sju verksamheter. Vi har skapat koncept och upplevelser som med sin höga kvalitet kan konkurrera med världens bästa hotell och restauranger. Vi erbjuder starka koncept med uppseendeväckande arkitektur och design. I vår familj finner du våra två hotell, Stora Hotellet och U&Me, vår konferensanläggning P5, vår restaurang Gotthards krog, hantverksbageriet Kulturbageriet, Kajen! och den anrika herrgården Sävargården. Tack vare våra satsningar har vi byggt starka varumärken med högt satta ambitioner, satsningar som under åren uppmärksammats och drivit intresse både för oss och Umeå. Så vill vi fortsätta framåt och då ska sägas att ingenting av det vi har gjort eller vill göra hade varit möjligt om vi inte bars upp av alla genuina, passionerade medarbetare som älskar att ge varje gäst, såväl Umeåbor som tillresta besökare, en personlig och minnesvärd upplevelse. Som nattreceptionist jobbar du med drift av receptionen utifrån ett värdskaps- samt säkerhetsperspektiv. Som en viktig del av receptionsteamet på Stora Hotellet och U&Me har du en utåtriktad roll som levererar både service och ett genuint gästbemötande. Som nattreceptionist jobbar du sju dagar och är ledig sju dagar. Kvalifikationer Vi söker dig som har ett stort leende, en positiv inställning och ett genuint engagemang för magin som uppstår i det lyckade gästmötet. Du har förståelse för gästers olika behov och förväntningar och gör alltid ditt bästa för att möta dessa samt tar varje tillfälle att förmedla det lilla extra och hjälpa. Vi söker personer som utmärker sig med sin goda service och tar ansvar för drift. Du är/har också; Stresstålig, lösningsfokuserad och uppmärksam på gästens behov Tycker om att jobba under varierat tempo Talar flytande svenska och har goda kunskaper inom engelska tal/skrift God prioriterings-förmåga Arbetsuppgifter Gästbemötande i världsklass Drift av receptionen, t.ex in- och utcheckningar. Mailhantering, bokningar och fakturahantering. Hantering av gästers önskemål och problemlösning. Hantering av Best Western Rewards lojalitetsprogram samt medlemsvärvning. Meriterande Kännedom om bokningssystemen Oracle Hospitality Opera Cloud PMS Eftergymnasial utbildning inom hotell/turism/restaurang/service management Erfarenhet av att jobba som hotellreceptionist eller liknande roll med fokus på service och värdskap Erfarenhet av att jobba inom ett Best Western hotell Kännedom om Umeå som besöksstad Språk Tjänsten är en säsongsanställning/extra vid behov, tjänstgöringsgrad och tillträde enligt överenskommelse. Sista ansökningsdag är 15 augusti, vi intervjuar löpande så tjänsten kan tillsättas innan sista ansökningsdatum. Varmt välkommen med din ansökan Team receptionen
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