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The Role… At Soho House a Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of service and guest satisfaction. Also, collaborates with other team members and completes pre-service and post-service duties, accurately entering orders into POS and being attentive during service to support additional member or guest request. A successful Server maintains a positive and influential attitude, is detail oriented, process driven and flexible while working under pressure to ensure seamless communication is maintained through the Front of House (FOH) and Back of House (BOH) staff. Main Duties * Develop and maintain professional relationships with all coworkers and management as well as complete checklists on all trained processes learned in Club School * Positively influence members and guests experience by elevating the dining experience with food and drink pairing options and discussing specials to drive sales through consistent and approachable communication and the highest level of service in accordance with Soho House Standards * Maintain communication and advise Management and Executive Chef on any allergies or potential red flags encountered throughout the night to mitigate any forecasted risk * Complete all check out reports at the end of each shift and have it double checked and signed by management * Adhere to health and safety policies as well as all Company policies, procedures, standards and local, state, and federal law as applicable * Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests * Assist runners and bussers when possible with expo and service bar tickets to support all table orders * Clean and stock server alley and bar area, polish silverware, plates and/or glassware as needed * Knowledge of the menu, with the ability to make suggestions who asked by members and/or guests * Performs other duties as assigned by supervisor/manager Required Skills/Qualifications * Minimum of 2+ years’ experience in similar capacity * Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure * Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests * Must be able to demonstrate competency as outlined in the training schedule and Club School * Must be able to work flexible shifts and schedules, including weekends and holidays as needed * Ability to take direction, work in a team environment and autonomously * Tips certified and POS knowledge Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to make periodical fast paced movements are required to go from one part of the property to others. * Must be able to move, pull, carry or lift at least 20 pounds. * Must be able to occasionally kneel, bend, crouch and climb is required. * Must be able to perform physical activities such as lifting, cleaning, and stooping. * Must be able to stand, walk, lift, and bend for long periods of time. * Must be able to bend, stoop, lift, reach, push, twist, walk, crouch, and squat. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with California law, the salary range for this role if filled within California is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $18.47—$18.47 USD
The Role… At Little Beach House Malibu a Food & Beverage Manager is responsible for managing service, quality control and consistent F&B experience is executed under the direction of the General Manager. The F&B Manager owns daily / weekly / monthly delivery on special projects and ensuring optimal member, guest and staff experience is executed. As a Food and Beverage Manager you will develop as a leader in the hospitality industry through exceptional leadership, P&L review, forecasting, interviewing / hiring specific areas of the business, inventory, purchasing, vendor relationships and ensuring the business is optimized to its highest standards. staff and finance. A successful Food and Beverage Manager will maximize sales and revenue through building relationships with customer understanding and implementing opportunities that drive efficiency and effective process. The F&B Manager will be largely responsible for service standards, elevating member/guest experience, hiring, training and oversight of F&B staff scheduling. Main Duties… * Influential leader who proactively manages the operations in conjunction with General Manager to ensure service, staffing and member/guest experience is above par and profit meets targeted budgets * Passionate about guest service and articulate in communicating with and interacting with members, guests, staff to preserve excellent levels of internal and external customer service * Partner with internal and external stake holders to create, design, train and implement exceptional menus, purchase goods and continuously make necessary improvements * Proactive in identifying customers’ needs and responsive in developing action plan that enhances experience and mitigates risk * Engage and comply to HR (People & Development) guidelines and support recruitment efforts to ensure we are attracting, retaining and training all new hires to be high performers with high potential * Establish targets, KPI’s, schedules, policies and procedures * Drive transparency and open channel of communication that fosters team awareness, ownership and accountability with emphasis in motivation and teamwork * Comply with all allergy procedures and maintaining a clean, sanitary, healthy and safe work environment for staff, members, guests and safety regulations * Responsible for weekly/daily recaps that entail various aspects of the shift including but not limited to; service standards, allergy procedure, staffing, sales, profit and proactive solutions to mitigate future risk Required Skills/Qualifications: * Minimum of 5+ years’ experience in a similar capacity * Detail oriented, process driven and ability to problem solve in high-volume and demanding fast-paced environments * POS (or alternative), Open Table, Opera or other Hospitality driven technologies experience * Passionate and influential leader who positively communicates cross-functionally and leads a team to drive efficient and effective best practices through service * Passionate about food and beverages trends and best practices and local health & safety compliancy regulations * Ability to manage personnel and meet / exceed financial targets * Guest-oriented and service-minded as well as flexible and pro-active Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to make periodical fast paced movements are required to go from one part of the property to others. * Must be able to move, pull, push, carry or lift at least 30 pounds. * Must be able to occasionally kneel, bend, crouch and climb is required. * Must be able to perform physical activities such as lifting, cleaning, and stooping. * Must be able to stand, walk, lift, and bend for long periods of time. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with California law, the salary range for this role if filled within California is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $75,000—$90,000 USD
The Role… At Soho House the Gym Reception is responsible for a variety of front desk tasks, such as welcoming, signing in and directing members and guests as well as taking phone calls, answering questions, handling correspondence, and keeping the reception area clean and well-organized. A Gym Reception team member is friendly personable, familiar with gym equipment, communicating efficiently and has good computer skills. A successful Gym Reception may also be responsible for training other members of the Gym Reception team and sharing knowledge on all aspects of House Gym and fostering a “home away from home” feeling as well as scheduling personal training sessions, communicates with members and trainers, and creating a top-notch first impression by providing a warm welcome, tidy appearance and pleasant manner always. Main Duties * Welcome every member by name and guest to House Gym, check them in and direct to personal training session, free weights, Technogym equipment, changing rooms or answer any requests as they arise with top-notch customer service * Assist management with House Gym promotion, scheduling and following up on personal training sessions, maintain/update appointment calendars as well as assist with answering high-volume phone lines and direct appropriately for general inquiries, and deliveries, messages for members and from employees, among other inquiries * Well-versed on best practices when answering standard Q&A regarding training options, hours of operation and amenity availability/pricing * Record, document and follow up on all queries, complaints, lost property, and repairs and ensuring the information is delegated to, and resolved by, the relevant department * Assist members and guests with Technogym equipment as well as clean, sanitary and maintain a safe work environment, reception area and desk * In real-time ensure any member and guest related concerns are addressed and action items have been set and a manager is notified * Relationship builder and collaborative with communication and reporting red flags as well as positive feedback to management to assess and implement actionable items * Adhere to health and safety policy (I.e., IIPP, worker’s comp procedures, and allergy procedures) is always followed as monitor and enforce compliance with all Company policies, procedures, and standards and local, state, and federal law as applicable * Influence a fun and positive atmosphere by being approachable and professional * Performs other duties as assigned by supervisor/manager. Required Skills/Qualifications * Minimum of 3+ years’ experience in a similar role. * Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities. * Problem solving skills and bring conflict resolution to any anticipated or current matter * Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment * Strong communication skills and ability to understand and follow written and verbal instructions * Flexible schedule and ability to work nights, weekends, and holiday’s (as needed) Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to make periodical fast paced movements are required to go from one part of the property to others. * Must be able to move, pull, push, carry or lift at least 30 pounds. * Must be able to occasionally kneel, bend, crouch and climb is required. * Must be able to perform physical activities such as lifting, cleaning, and stooping. * Must be able to stand, walk, lift, and bend for long periods of time. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with California law, the salary range for this role if filled within California is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $23—$23 USD
The role… At Soho House a Sous Chef is motivated to positively influence the kitchen team to follow the direction of Executive Chef and Executive Sous Chef in planning, organizing and managing the Kitchen Department according to company policies and state standards. As the Sous Chef, your duties will include recruiting and training new employees, adhering to allergy procedure and food preferences as well as working with the Executive Chef on developing new menu options. A successful Sous Chef is a strong communicator, organized and showcases in-depth knowledge of various cuisines, stations on the line, cooking styles, ingredients, equipment and processes. We hope that you’re a operationally creative professional with strong leadership and management experience looking to share their passion for food by delivering an experience through the dishes they create. Main Duties * Lead by example and alongside the Executive Chef to deliver effective and efficient dining experiences by overseeing the back of house (BOH) operation, staffing, food production, accommodating special request, dietary restrictions and following allergy procedure * Maintain Health and Safety standards set by Soho House, local and regional government * Establish professional relationships with the team and provide educational opportunities to teach and develop skills and on other areas of the business * Support “Cook House” education and training demos, trips and on the job staff development to ensure safe work habits and proper process as well as procedure if encountered with a dangerous or unsafe situation * Influence process to run an effective and efficient kitchen while maintaining the highest food quality and controls for all dishes served * Manage staff schedules, payroll, kitchen set up / break down, production, prep is completed and staff wear proper uniform as well as disciplinary procedures are followed when applicable * Instill teamwork and synergy exists between the front and back of house staff through proper communication and delegate tasks and staff tasks to ensure smooth service and kitchen operations * Instill teamwork and synergy exists between the front and back of house staff through proper communication and delegate tasks and staff tasks to ensure smooth service and kitchen operations Required Skills/Qualifications: * Minimum of 3-4+ years’ experience working in a similar volume-based business that represents global culture and consistent, approachable and elevated dishes * Culinary trained and professional who is passionate and curious to develop and grow as a Chef * Experienced managing P&L’s, labor, purchasing, vendors and quality control while providing results in revenue * Must possess consistent and stabile work experience & encompass the desire to operationally support the business as an individual contributor and leader * Must encompass Food Serve Safe certification and have experienced with local sanitation regulations * Well-versed and timely email etiquette as well as written and verbal communication * Experienced in training and leading team as well as production of large quantity food; preparation and excellent knowledge of quality food operations * High school diploma or equivalent trade school certification Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to work on your feet for at least 8 hours. * Fast paced movements are required to go from one part of the club to others. * Must be able to move, pull, carry, or lift at least 40 pounds. * Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with California law, the salary range for this role if filled within California is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $70,000—$75,000 USD
The Role… At Soho House, as a Gym Attendant you will be the welcoming face of our fitness facility and play a vital role in creating a clean, safe, and positive workout environment for our members and guests. You will play a vital role in maintaining a pristine, welcoming, and hygienic environment across the gym and all member-facing and back-of-house areas. You will work closely with the management team and facilities teams to ensure that all spaces including gym, lounge areas, washrooms, changing rooms, offices, and event areas are kept clean, stocked, and ready for use throughout the day ---------------------------------------------------------------------------------------------------------------------------------- What's in it for you? * Weekly Pay * Team meal whilst on shift prepared by our chefs * Soho Friends Membership * 50% Team discount on Food & Drink, 7 days a week * Staff Room Rates * Health Cash Plan (option to up to 2 additional dependents) * Dental Plan (option to add up to 2 additional dependents) * Birthday Day Off after 1 years' continuous service * Up to 50% Staff Discount on Cowshed & Soho Home * In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. * Free Counselling Sessions * Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. * Continuous training to develop yourself personally and professionally * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career ---------------------------------------------------------------------------------------------------------------------------------- Key duties… * Maintain cleanliness and organisation of all fitness areas, including gym floor, studio, and locker rooms. * Replenish towels, cleaning supplies, and other amenities as needed. * Enforce club rules and etiquette, ensuring a respectful and safe training space. * Ensure high-touch points (e.g. door handles, counters, handrails) are regularly sanitised * Replenish consumables such as soap, paper towels, toilet paper, and sanitising products * Support deep cleaning and periodic maintenance tasks as scheduled or required * Maintain equipment and cleaning products in a safe, clean, and organised condition * Identify and report any maintenance issues, safety concerns, or low supplies to the supervisor * Respond quickly and discreetly to spills, accidents, or urgent cleaning requests * Adhere to all health & safety, hygiene, and COSHH regulations * Demonstrate courtesy and professionalism when interacting with members and colleagues ---------------------------------------------------------------------------------------------------------------------------------- What we are looking for... A successful Gym Attendant for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success. * Previous cleaning experience in a professional cleaning role (gym, health club, or hospitality environment preferred) * Understanding of cleaning techniques and hygiene protocols * Comfortable using cleaning equipment * Reliable, self-motivated, and able to work independently * Good time management and communication skills * Ability to work shifts, including early mornings, evenings, weekends, and holidays Physical Requirements: * Must be over the age of 18 * Must be able to seize, grasp, turn and hold objects by hand * Able to work on your feet for at least 8 hours * Occasionally kneel, bend, crouch and climb as required The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences. Pay Range £14—£14 GBP
The role… At Soho House, the Assistant General Manager (AGM) is responsible for supporting all aspects of the business in conjunction with the property General Manager. The AGM oversees service standards, operational efficiency, member/guest experience, staff retention and optimal profit is met at a Soho House & Co. property. Including day-to-day staff management, an Assistant General Manager is also an ambassador for the Soho House brand and fully embraces our ethos, support staff, member and guest experience. As an Assistant General Manager, you are an influential leader and strategic business partner to all departments that tell our story, deliver service, create culture, maximize profits, support operations, and member / guest satisfaction. The Assistant General Manager works very closely with internal and external stake holders to ensure optimal experience is a result of unforgettable moments through staff, food, drink, events and amenities. A successful Assistant General Manager will collaboratively partner with the General Manager to develop goals and actionable items required to optimize performance and profitability. Main Duties * Strategic business partner and influential leader who communicates effectively with internal and external stake holders by assessing business objects and delivering an elevated, approachable and profitable experience that is consistent and regularly assessed for improvement and innovation * Work closely with General Manager to assess and develop operational goals based off weekly, daily and quarterly business performance reviews * Execute action plans on time and budget to support business improvements and focus on optimizing profit, minimizing margins and promote exceptional experience(s) for member, guest, staff * Adhere to Soho House & Co company policies for food safety, allergy procedure and creating an overall safe and inviting space for members, guests, staff by partnering with Health & Safety leaders and following local, government and regional compliance and abiding by legal standards * Collaborative partner to all leading Head Office business functions to drive effective process and implement innovative opportunities that efficiently drive sales and staff/member retention through HR, Recruitment, Learning & Development, F&B/Operations, Marketing, PR, Social, Events & Programming, Finance, Housekeeping and Facilities * Influential leader and decision maker that supports, guides, develops and implements policies, procedure and systems to improve business operations, service, retention and over all experiences that have been outlined by local General Manager * Provide leadership relative to annual marketing plans and partnership to other leaders within Membership, Marketing, Food & Drink, Finance Required Skills/Qualifications * At least 7-10+ years managing high-volume Food and Beverage (F&B) and experience managing operations specific to; Front Office, Rooms, Housekeeping, Maintenance and Reservations * Understand, maintain, and enforce local and government regulated food safety, risk prevention, fire prevention and emergency procedures to ensure the safety of all staff and guests * Assist with interviewing all new and prospective hires (internal/external) and adhere to P&D policies while positively provide support to the team in terms of growth, development and success planning * Monitor, assess, report and develop action items to support service trends, guest/member/staff surveys * Innovator and influencer with previous experience managing F&B operations that focus on service and providing top quality experiences through food and drink. * Creative and analytical thinker who encompasses strong business aptitude is driven by results and guest satisfaction. Naturally hospitable * Excellent interpersonal skills and ability to build relationships (internal/external) as well as highly organized, efficient and detail oriented Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Additional Benefits: Employees are eligible for benefits above and beyond those required by law, including food coupons, a savings fund and life insurance coverage. * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Meal: Whilst on duty you will be provided with a substantial meal free of charge.
The role… At Soho House, the Cecconi's General Manager is responsible for all aspects of the business by ensuring operational efficiency, member/guest experience, staff retention and optimal profit is met at the public restaurant Cecconi's. Including day-to-day staff management, a Cecconi's General Manager is also an ambassador for the Soho House brand and fully embraces our ethos, support staff, member and guest experience. As Cecconi's General Manager you are an influential leader and strategic business partner to all departments that tell our story, deliver service, create culture, maximize profits, support operations, and member / guest satisfaction. The Cecconi's General Manager works very closely with internal and external stake holders to ensure optimal experience is a result of unforgettable moments through staff, food, drink, events and amenities. A successful Cecconi's General Manager will collaboratively partner with the Executive Chef, Director of Operations and COO to develop strategic business objectives and goals that result in optimizing the business’ performance and profitability. Main Duties * Influential leader and strategic business partner to internal and external stake holders by assessing business objects and delivering an elevated, approachable and profitable experience that is consistent and regularly assessed for improvement and innovation * Responsible assessing the business on a weekly/daily basis and in providing reports on the economic and operational state of the business that trigger the development of action plans to support operational improvements and focus on optimizing profit, minimizing margins and promote exceptional experience(s) for member, guest, staff. * Adhere to Soho House & Co company policies for food safety, allergy procedure and creating an overall safe and inviting space for members, guests, staff by partnering with Health & Safety leaders and following local, government and regional compliance and abiding by legal standards * Collaborative partner to all leading Head Office business functions to drive effective process and implement innovative opportunities that efficiently drive sales and staff/member retention through HR, Recruitment, Learning & Development, F&B/Operations, Marketing, PR, Social, Events & Programming, Finance, Housekeeping and Facilities * Oversee the creation, collaboration of regional properties (if applicable), execution and planning of any “big moment” such as winter roof conversions, Halloween, off site festivals within the region to ensure a smooth, profitable experience for our members, guests and staff * Guide, develop and implement decisions that outline policies, procedure and systems to improve business operations, service, retention and over all experience * Provide leadership relative to annual marketing plans and partnership to other leaders within Membership, Marketing, Food & Drink, Finance Required Skills/Qualifications * At least 10+ years managing high-volume Food and Beverage (F&B) or multi-unit operations * Understand, maintain, and enforce local and government regulated food safety, risk prevention, fire prevention and emergency procedures to ensure the safety of all staff and guests * Interview all new and prospective hires (internal/external) and adhere to P&D policies while positively provide support to the team in terms of growth, development and success planning * Monitor, assess, report and develop action items to support service trends, guest/member/staff surveys * Innovator and influencer with previous experience managing F&B operations that focus on service and providing top quality experiences through food and drink. * Creative and analytical thinker who encompasses strong business aptitude is driven by results and guest satisfaction. Naturally hospitable * Excellent interpersonal skills and ability to build relationships (internal/external) as well as highly organized, efficient and detail oriented Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Additional Benefits: Employees are eligible for benefits above and beyond those required by law, including food coupons, a savings fund and life insurance coverage. * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Meal: Whilst on duty you will be provided with a substantial meal free of charge.
The role… At Soho House, the General Manager is responsible for all aspects of the business by ensuring operational efficiency, member/guest experience, staff retention and optimal profit is met at a Soho House & Co. property. Including day-to-day staff management, the General Manager is also an ambassador for the Soho House brand and fully embraces our ethos, support staff, member and guest experience. As General Manager you are an influential leader and strategic business partner to all departments that tell our story, deliver service, create culture, maximize profits, support operations, and member / guest satisfaction. The General Manager works very closely with internal and external stakeholders to ensure optimal experience is a result of unforgettable moments through staff, food, drink, events and amenities. A successful General Manager will collaboratively partner with the Executive Chef, Head of Operations and COO to develop strategic business objectives and goals that result in optimizing the business’s performance and profitability. Main Duties * Influential leader and strategic business partner to internal and external stake holders by assessing business objects and delivering an elevated, approachable and profitable experience that is consistent and regularly assessed for improvement and innovation. * Responsible assessing the business on a weekly/daily basis and in providing reports on the economic and operational state of the business that trigger the development of action plans to support operational improvements and focus on optimizing profit, minimizing margins and promote exceptional experience(s) for member, guest, staff. * Adhere to Soho House & Co company policies for food safety, allergy procedure and creating an overall safe and inviting space for members, guests, staff by partnering with Health & Safety leaders and following local, government and regional compliance and abiding by legal standards. * Collaborative partner to all leading Head Office business functions to drive effective process and implement innovative opportunities that efficiently drive sales and staff/member retention through HR, Recruitment, Learning & Development, F&B/Operations, Marketing, PR, Social, Events & Programming, Finance, Housekeeping and Facilities * Oversee the creation, collaboration of regional properties (if applicable), execution and planning of any “big moment” such as winter roof conversions, Halloween, off site festivals within the region to ensure a smooth, profitable experience for our members, guests and staff. * Guide, develop and implement decisions that outline policies, procedure and systems to improve business operations, service, retention and overall experience. * Provide leadership relative to annual marketing plans and partnership to other leaders within Membership, Marketing, Food & Drink, Finance * Performs other duties as assigned by supervisor/manager. Required Skills/Qualifications * At least 10+ years managing high-volume Food and Beverage (F&B) or multi-unit operations. * Understand, maintain, and enforce local and government regulated food safety, risk prevention, fire prevention and emergency procedures to ensure the safety of all staff and guests. * Interview all new and prospective hires (internal/external) and adhere to P&D policies while positively providing support to the team in terms of growth, development and success planning. * Monitor, assess, report and develop action items to support service trends, guest/member/staff surveys. * Innovator and influencer with previous experience managing F&B operations that focus on service and providing top quality experiences through food and drink. * A creative and analytical thinker who encompasses strong business aptitude is driven by results and guest satisfaction. Naturally hospitable * Excellent interpersonal skills and ability to build relationships (internal/external) as well as highly organized, efficient and detail oriented. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Additional Benefits: Employees are eligible for benefits above and beyond those required by law, including food coupons, a savings fund and life insurance coverage. * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Meal: Whilst on duty you will be provided with a substantial meal free of charge.
The Role… At Soho House a Seasonal Pool Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of service and guest satisfaction. Also, collaborates with other team members and completes pre-service and post-service duties, accurately entering orders into POS and being attentive during service to support additional member or guest request. A successful Server maintains a positive and influential attitude, is detail oriented, process driven and flexible while working under pressure to ensure seamless communication is maintained through the Front of House (FOH) and Back of House (BOH) staff. Main Duties * Develop and maintain professional relationships with all coworkers and management as well as complete checklists on all trained processes learned in Club School * Positively influence members and guests experience by elevating the dining experience with food and drink pairing options and discussing specials to drive sales through consistent and approachable communication and the highest level of service in accordance with Soho House Standards * Maintain communication and advise Management and Executive Chef on any allergies or potential red flags encountered throughout the night to mitigate any forecasted risk * Complete all check out reports at the end of each shift and have it double checked and signed by management * Adhere to health and safety policies as well as all Company policies, procedures, standards and local, state, and federal law as applicable * Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests * Assist runners and bussers when possible with expo and service bar tickets to support all table orders * Clean and stock server alley and bar area, polish silverware, plates and/or glassware as needed * Knowledge of the menu, with the ability to make suggestions who asked by members and/or guests * Performs other duties as assigned by supervisor/manager Required Skills/Qualifications * Minimum of 2+ years’ experience in similar capacity * Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure * Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests * Must be able to demonstrate competency as outlined in the training schedule and Club School * Must be able to work flexible shifts and schedules, including weekends and holidays as needed * Ability to take direction, work in a team environment and autonomously * Tips certified and POS knowledge Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to make periodical fast paced movements are required to go from one part of the property to others. * Must be able to move, pull, carry or lift at least 20 pounds. * Must be able to occasionally kneel, bend, crouch and climb is required. * Must be able to perform physical activities such as lifting, cleaning, and stooping. * Must be able to stand, walk, lift, and bend for long periods of time. * Must be able to bend, stoop, lift, reach, push, twist, walk, crouch, and squat. * Must be able to go up and down stairs. * Must be able to work in the outdoors/sun. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $12—$12 USD
The Role… At Soho House a Dishwasher (Porter) is responsible for supporting the overall operation by organizing and cleaning dishes in the kitchen such as pots, pans, silverware, dishware, glassware, and kitchen equipment. Porters maintain the cleanliness and order in the kitchen as well as maintaining the dishes in the correct storage area. A successful Porter will proactively complete and tasks like; discarding rubbish as needed throughout the shift, operating industrial cleaning equipment such as the dishwasher, and occasionally support the Chef on Duty. Main Duties * Rinse, clean, organize, stock and maintain proper amount of pots, pans, silverware, dishware and glassware to support daily operations and business volumes * Adhere to health and safety policy as well as implement, monitor and enforce compliance with all Company policies, procedures, and standards and local, state, and federal law as applicable * Follow checklists and standard operating procedures * Maintain a safe, clean, organized, and stocked work area * Attend all mandatory trainings and meetings as required * Operate industrial cleaning machine * Dispose rubbish, mop area, organize dirty / clean dishware, glassware and silverware * Limit breakage, practice proper handling and look after inventory for the daily operation to prevent loss * Be flexible on whatever duties or tasks you are asked to perform * Be available to help and collaborate with other stations if requested or needed Required Skills/Qualifications * Minimum of 1+ years of consistent work experience * Ability to focus, organize and prioritize in fast-paced and demanding environments * Ability to work fast and efficiently while maintaining company standards * Ability to react quickly when faced with unusual scenarios. * Must have open and flexible availability to work night, weekends and holidays as needed * Positive and influential member of the team Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to work on your feet for at least 8 hours. * Fast paced movements are required to go from one part of the club to others. * Must be able to move, pull, carry or lift at least 40 pounds. * Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $22—$22 USD
The role… At Soho House, a Busser is responsible for curating a we organized, clean and structured member and guest experience. A Busser, supports runners, servers and management by cleaning and resetting tables, ensuring the availability of flatware and plates, and bringing guest needs to the attention of waitstaff. They also restock necessary items, such as napkins and straws, and may assist with washing dishes. A successful Busser will be efficient, attentive, and have strong customer service skills. Main Duties * Detail all tables before service begins, ensure place settings are neat and organized and candles are on the tables * Ensure appropriate table setting and china is used for various services throughout the day; breakfast, lunch, dinner or feast service; mis en place (ketchup, salt pepper, HP and sugar bowl). * Stock all stations upon arrival (small plates, sharing plates, water and wines glasses, and all the silverware) and maintain throughout service along with working with your team to keep the bread warmer full and neat * Maintain section and ensure bread and water is delivery upon guests’ arrival while also assisting other sections when applicable * Clear tables plates, silver / glassware between each course and subsequently wipe down and re-set table for new guests * Polish silverware and pot wash are stored according to local standards * Complete side work before and after service (see side work sheets for details) * Making sure the cabinet and shelf in the bar area are full before service (glassware - silverware - plate ware). * Remove all the dirty linen from station and trash is empty and clean Required Skills/Qualifications * 1+ years of experience in similar role * Flexible schedule and open to working weekends / holidays (when needed) * Ability to understand and follow written and verbal instructions. * Detail oriented ability to multitask and deliver results in demanding and fast-paced environments * Basic verbal communication skills. Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to work on your feet for at least 8 hours. * Fast paced movements are required to go from one part of the club to others. * Must be able to move, pull, carry, or lift at least 40 pounds. * Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $12—$12 USD
The Role… At Soho House a Dishwasher (Porter) is responsible for supporting the overall operation by organizing and cleaning dishes in the kitchen such as pots, pans, silverware, dishware, glassware, and kitchen equipment. Porters maintain the cleanliness and order in the kitchen as well as maintaining the dishes in the correct storage area. A successful Porter will proactively complete and tasks like; discarding rubbish as needed throughout the shift, operating industrial cleaning equipment such as the dishwasher, and occasionally support the Chef on Duty. Main Duties * Rinse, clean, organize, stock and maintain proper amount of pots, pans, silverware, dishware and glassware to support daily operations and business volumes * Adhere to health and safety policy as well as implement, monitor and enforce compliance with all Company policies, procedures, and standards and local, state, and federal law as applicable * Follow checklists and standard operating procedures * Maintain a safe, clean, organized, and stocked work area * Attend all mandatory trainings and meetings as required * Operate industrial cleaning machine * Dispose rubbish, mop area, organize dirty / clean dishware, glassware and silverware * Limit breakage, practice proper handling and look after inventory for the daily operation to prevent loss * Be flexible on whatever duties or tasks you are asked to perform * Be available to help and collaborate with other stations if requested or needed Required Skills/Qualifications * Minimum of 1+ years of consistent work experience * Ability to focus, organize and prioritize in fast-paced and demanding environments * Ability to work fast and efficiently while maintaining company standards * Ability to react quickly when faced with unusual scenarios. * Must have open and flexible availability to work night, weekends and holidays as needed * Positive and influential member of the team Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to work on your feet for at least 8 hours. * Fast paced movements are required to go from one part of the club to others. * Must be able to move, pull, carry or lift at least 40 pounds. * Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $21—$21 USD
The Role… At Soho House a Food & Beverage Manager is responsible for managing service, quality control and consistent F&B experience is executed under the direction of the General Manager. The F&B Manager owns daily / weekly / monthly delivery on special projects and ensuring optimal member, guest and staff experience is executed. As a Food and Beverage Manager you will develop as a leader in the hospitality industry through exceptional leadership, P&L review, forecasting, interviewing / hiring specific areas of the business, inventory, purchasing, vendor relationships and ensuring the business is optimized to its highest standards. staff and finance. A successful Food and Beverage Manager will maximize sales and revenue through building relationships with customer understanding and implementing opportunities that drive efficiency and effective process. The F&B Manager will be largely responsible for service standards, elevating member/guest experience, hiring, training and oversight of F&B staff scheduling. Main Duties… * Influential leader who proactively manages the operations in conjunction with General Manager to ensure service, staffing and member/guest experience is above par and profit meets targeted budgets * Passionate about guest service and articulate in communicating with and interacting with members, guests, staff to preserve excellent levels of internal and external customer service * Partner with internal and external stake holders to create, design, train and implement exceptional menus, purchase goods and continuously make necessary improvements * Proactive in identifying customers’ needs and responsive in developing action plan that enhances experience and mitigates risk * Engage and comply to HR (People & Development) guidelines and support recruitment efforts to ensure we are attracting, retaining and training all new hires to be high performers with high potential * Establish targets, KPI’s, schedules, policies and procedures * Drive transparency and open channel of communication that fosters team awareness, ownership and accountability with emphasis in motivation and teamwork * Comply with all allergy procedures and maintaining a clean, sanitary, healthy and safe work environment for staff, members, guests and safety regulations * Responsible for weekly/daily recaps that entail various aspects of the shift including but not limited to; service standards, allergy procedure, staffing, sales, profit and proactive solutions to mitigate future risk Required Skills/Qualifications: * Minimum of 5+ years’ experience in a similar capacity * Detail oriented, process driven and ability to problem solve in high-volume and demanding fast-paced environments * POS (or alternative), Open Table, Opera or other Hospitality driven technologies experience * Passionate and influential leader who positively communicates cross-functionally and leads a team to drive efficient and effective best practices through service * Passionate about food and beverages trends and best practices and local health & safety compliancy regulations * Ability to manage personnel and meet / exceed financial targets * Guest-oriented and service-minded as well as flexible and pro-active Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to make periodical fast paced movements are required to go from one part of the property to others. * Must be able to move, pull, push, carry or lift at least 30 pounds. * Must be able to occasionally kneel, bend, crouch and climb is required. * Must be able to perform physical activities such as lifting, cleaning, and stooping. * Must be able to stand, walk, lift, and bend for long periods of time. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $80,000—$85,000 USD
The role… At Soho House, a Line Cook III is responsible for contributing to service and supporting a dedicated section, seamless preparation of food and sauces, and assisting Senior Chefs when needed. As a Line Cook III, you thrive in fast-paced environments and positively influence the team by demonstrating skilled abilities of one or more stations and remaining calm during a busy service. A successful Line Cook III is a critical member of the team due to the focused and appreciated culinary abilities in one or more stations. Although not skilled in all stations, a Line Cook III is hyper-specialized and has a proven ability to execute all menu items properly from prep to plate and deliver top-quality dishes from two or more stations. Main Duties * Responsible for learning all menu items and ability to produce consistent and quality dishes in fast-paced and demanding environments on one or more stations. * Daily support in prep as well as kitchen maintenance, equipment, and inventory when needed. * Daily responsibilities also include preparing food items while adhering to allergy requests and specific dish alterations. * Prepares all food items as directed in a sanitary and timely manner. In addition, be able to comply with safety, sanitation and food handling procedures. * Follows recipes, portion controls, and presentation specifications as set by the Kitchen while paying attention to cooking temps, wastage, and quality to reduce additional costs. * Sets up station according to Kitchen guidelines and maintains a safe, clean, organized, and stocked work area. * Production and a-la-carte dish(s) execution. Including weekend feast ideas and team meals. * Work towards specific goals and Soho House Standards for speed of service goals and consistent experience for Soho House Standards for service; 3-8-10 * Ensure proper time and attendance procedure is followed when clocking in and out for shifts and breaks. * Support Executive Sous and Jr. Sous with pre and post-service meeting when requested. * as well as restocks all items as needed throughout the shift. * Maintain a positive energy and remain influential to other team members while working under pressure and provide a welcoming work environment that increases staff morale. * Attend “Cook House” trainings and support the mentoring and education of new and existing team members on areas they are looking to go. * Assists with the cleaning, sanitation, and organization of the kitchen, walk-in coolers, and all storage areas. * Be committed to providing quality service and food knowledge. Required Skills/Qualifications * Minimum of 1+ years’ experience in a fast-paced, upscale, and approachable environment of professionals * Understanding of professional cooking and encompasses educated knife handling skills. * Food handler’s certificate * Strong communicator, able to take direction, and has a team player mentality. * Proactive ability to build professional relationships with all leaders and kitchen team. * Flexible schedule and ability to work morning, night, weekend, and holidays (as needed) * Proven ability to execute all menu items and adequately prepare to deliver top-quality dishes on stations as requested by the Supervisor. Physical Requirements * Must be able to seize, grasp, turn, and hold objects with hands. * Must be able to work on your feet for at least 8-10 hours. * Fast-paced movements are required to go from one part of the kitchen and storage areas to others. * Must be able to move, pull, carry, or lift up to 50 pounds on occasion and 35 pounds regularly. * Occasional environmental exposures to cold, heat, and water * Occasionally kneel, bend, crouch, and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full-time employees are eligible for full benefits; Medical, Dental, and Vision as well as a Retirement fund with a 2% match. * Paid Time Off: Full- Time Employees have sick days + vacation days. * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically. * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach, and sustainability. * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, trainings and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month, we hold a series of fun events which you can sign up for. * Team Meal: While on duty in our Houses and restaurants you will be provided with a substantial meal free of charge. In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $25—$25 USD
The role… At Soho House, the Backserver responsible for representing the highest standard of service and respected example for their peers to look to for support. As a Backserver, you are responsible for coordinating daily setup and resetting tables according to the seating plan, in addition to delivering food quickly and professionally to guests in line with proper standards of service. A successful Backserver will portray high levels of organization and have a keen attention to detail, follow through, and the ability to multitask and prioritize needs while maintaining composure, focus and productivity. Main Duties * Responsible for following Steps of Service set by Soho House & Co that includes but is not limited to; Refill water glasses and coffee cups, clear finished dishes, crumb the table, replenish all table supplies, expedite food orders * Accommodate special requests from guests or alternative solution that better suites business needs or advise management to further assess and provide options * Thrive in high-volume and elevated service environment. Ensure the delivery of a seamless service by thinking quickly on your feed, managing / anticipating guest and member needs and ensure servers, Executive Chef and General Manager are supported. * Adhere to health and safety policy (allergy procedures) is followed as well as all Company processes, procedures, and standards and local, state, and federal law as applicable * Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests * Work as one team with one goal; to serve members and guests their food and/or drink items in a timely manner and support the team by running items from expo and service bar that are outside of your section to * Clean and stock server alley and bar area * Knowledge of the menu, with the ability to make suggestions who asked by members and/or guests * Performs other duties as assigned by supervisor/manager Required Skills/Qualifications * Minimum of 1-2+ years of Food & Beverage experience * Strong communication and people skills while also cognizant of the bottom line and supporting the team to ensure we optimize the opportunity to generate various revenue streams * Ability to multitask and work in a fast-paced and demanding environment that doesn’t sacrifice quality with quantity * Flexible schedule and ability to work nights, weekends and holiday’s when needed * Tips certified and POS knowledge Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to work on your feet for at least 8 hours. * Fast paced movements are required to go from one part of the club to others. * Must be able to move, pull, carry, or lift at least 40 pounds. * Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $11.35—$11.35 USD
The role… At Soho House a Host is one of the first point of contacts for members guests and staff before being seated for their dining experience. As a Host, you are responsible for greeting guests, answering all incoming calls, and creating reservations for the Club or F&B Operation(s)/Restaurant(s). The Host, has acute organizational and people skills which often in infectious and promotes positive experience from the moment anyone arrives up until their departure. Responsibilities also entail excellent service to all guests, members and staff via friendliness, professional, and organizational efficiency. A successful Host, you may be responsible for training other reception team members on process and service standards set at Soho House. As an experienced Host you are required to be able to master our phone system, have a warm and friendly disposition, ensure all anticipated covers are accounted for during service and tables are ready for the reservation’s arrival. Main Duties * Ensure every member and guest is welcomed by name (if local/applicable) and new guests are welcomed with open arms and in a hospitable manner * Answer high-volume phone lines and confidently answer standard Q&A regarding menus, hours of operation and amenity availability/pricing and calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees; among other inquiries in full and with complete detail * Create reservations for club/restaurants and assist F&B Managers on the floor with service standards and service execution * Punctuating all calls and interactions with friendliness, accuracy, and discretion * Work with the reception team to ensure excellent service for members and open dialogue is had to manage expectations properly * Build relationships with members and guests and communicate and red flags and positive feedback to management to assess * Influence a fun and positive atmosphere by being approachable and professional * Performs other duties as assigned by supervisor/manager Required Skills/Qualifications * Minimum of 3+ years’ experience in a similar role. * Must have OpenTable and MICROS experience * Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities. * Problem solving skills and bring conflict resolution to any anticipated or current matter * Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment * Strong communication skills and ability to understand and follow written and verbal instructions * Flexible schedule and ability to work nights, weekends and holiday’s (as needed) Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to work on your feet for at least 8-10 hours. * Fast paced movements occasionally required to go from one part of the club to others. * Must be able to understand and communicate clearly with guests, members, and coworkers. * Must be able to reach and handle the computer, keyboard, and desktop items. * Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $23—$23 USD
The role… At Soho House, a Line Cook III is responsible for contributing to service and supporting a dedicated section, seamless preparation of food and sauces, and assisting Senior Chefs when needed. As a Line Cook III, you thrive in fast-paced environments and positively influence the team by demonstrating skilled abilities of one or more stations and remaining calm during a busy service. A successful Line Cook III is a critical member of the team due to the focused and appreciated culinary abilities in one or more stations. Although not skilled in all stations, a Line Cook III is hyper-specialized and has a proven ability to execute all menu items properly from prep to plate and deliver top-quality dishes from two or more stations. Main Duties * Responsible for learning all menu items and ability to produce consistent and quality dishes in fast-paced and demanding environments on one or more stations. * Daily support in prep as well as kitchen maintenance, equipment, and inventory when needed. * Daily responsibilities also include preparing food items while adhering to allergy requests and specific dish alterations. * Prepares all food items as directed in a sanitary and timely manner. In addition, be able to comply with safety, sanitation and food handling procedures. * Follows recipes, portion controls, and presentation specifications as set by the Kitchen while paying attention to cooking temps, wastage, and quality to reduce additional costs. * Sets up station according to Kitchen guidelines and maintains a safe, clean, organized, and stocked work area. * Production and a-la-carte dish(s) execution. Including weekend feast ideas and team meals. * Work towards specific goals and Soho House Standards for speed of service goals and consistent experience for Soho House Standards for service; 3-8-10 * Ensure proper time and attendance procedure is followed when clocking in and out for shifts and breaks. * Support Executive Sous and Jr. Sous with pre and post-service meeting when requested. * as well as restocks all items as needed throughout the shift. * Maintain a positive energy and remain influential to other team members while working under pressure and provide a welcoming work environment that increases staff morale. * Attend “Cook House” trainings and support the mentoring and education of new and existing team members on areas they are looking to go. * Assists with the cleaning, sanitation, and organization of the kitchen, walk-in coolers, and all storage areas. * Be committed to providing quality service and food knowledge. Required Skills/Qualifications * Minimum of 1+ years’ experience in a fast-paced, upscale, and approachable environment of professionals * Understanding of professional cooking and encompasses educated knife handling skills. * Food handler’s certificate * Strong communicator, able to take direction, and has a team player mentality. * Proactive ability to build professional relationships with all leaders and kitchen team. * Flexible schedule and ability to work morning, night, weekend, and holidays (as needed) * Proven ability to execute all menu items and adequately prepare to deliver top-quality dishes on stations as requested by the Supervisor. Physical Requirements * Must be able to seize, grasp, turn, and hold objects with hands. * Must be able to work on your feet for at least 8-10 hours. * Fast-paced movements are required to go from one part of the kitchen and storage areas to others. * Must be able to move, pull, carry, or lift up to 50 pounds on occasion and 35 pounds regularly. * Occasional environmental exposures to cold, heat, and water * Occasionally kneel, bend, crouch, and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full-time employees are eligible for full benefits; Medical, Dental, and Vision as well as a Retirement fund with a 2% match. * Paid Time Off: Full- Time Employees have sick days + vacation days. * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically. * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach, and sustainability. * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, trainings and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month, we hold a series of fun events which you can sign up for. * Team Meal: While on duty in our Houses and restaurants you will be provided with a substantial meal free of charge. In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $25—$25 USD
The role… At Soho House, a Line Cook II is responsible for maintaining a station or two, seamless preparation of food and sauces, and assisting Senior Chefs with service. As Line Cook II, you thrive in fast-paced environments and positively influence the team by demonstrating highly skilled abilities of two stations and remaining calm during a busy service. A successful Line Cook II is a critical member of the team due to the focused and appreciated culinary abilities in two or more stations. Although not skilled in all stations, a Line Cook II is hyper-specialized and has a proven ability to execute all menu items properly from prep to plate and deliver top-quality dishes from two or more stations. Main Duties * Responsible for learning ingredients on all menu items and able to produce consistent and quality dishes in fast-paced and demanding environments and on two stations. * Daily support in prep as well as kitchen maintenance, equipment, and inventory when needed. * Daily responsibilities also include preparing food items in the pantry, fry station, and other kitchen areas while adhering to allergy requests and specific dish alterations. * Prepares all food items as directed in a sanitary and timely manner. In addition, be able to comply with safety, sanitation and food handling procedures. * Follows recipes, portion controls, and presentation specifications as set by the Kitchen while paying attention to cooking temps and quality to reduce additional costs. * Assist with inventory to support the kitchen operating at a sustainable food cost. * Sets up stations according to Kitchen guidelines, and maintains a safe, clean, organized, and stocked work area. * Production and a-la-carte dish(s) execution. Including weekend feast ideas and team meals. * Work towards specific goals and Soho House Standards for speed of service goals and consistent experience for Soho House Standards for service; 3-8-10 * Ensure proper time and attendance procedure is followed when clocking in and out for shifts and breaks. * Support Executive Sous and Jr. Sous with pre and post-service meeting when requested. * Positive influence for teams under pressure and provide a welcoming work environment that increases staff morale. * Attend “Cook House” trainings and support the mentoring and education of new and existing team members on areas they are looking to go. * Assists with the cleaning, sanitation, and organization of kitchen, walk-in coolers, and all storage areas. * Be committed to providing quality service and food knowledge. Required Skills/Qualifications * Minimum of 2+ years’ experience in a fast-paced, upscale and approachable environment of professionals * Strong understanding of professional cooking and encompasses educated knife-handling skills. * Food handler’s certificate * Strong communicator, able to take direction, team player mentality. * Proactive ability to build professional relationships with all leaders and kitchen team. * Flexible schedule and ability to work morning, night, weekend and holiday’s (as needed) * Proven ability to execute all menu items and properly prepare and deliver top-quality dishes on all stations. Physical Requirements * Must be able to seize, grasp, turn, and hold objects with hands. * Must be able to work on your feet for at least 8-10 hours. * Fast-paced movements are required to go from one part of the kitchen and storage areas to others. * Must be able to move, pull, carry, or lift up to 50 pounds on occasion and 35 pounds regularly. * Occasional environmental exposures to cold, heat, and water * Occasionally kneel, bend, crouch, and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full-time employees are eligible for full benefits; Medical, Dental, and Vision as well as a Retirement fund with a 2% match. * Paid Time Off: Full- Time Employees have sick days + vacation days. * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically. * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach, and sustainability. * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, trainings and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month, we hold a series of fun events which you can sign up for. * Team Meal: While on duty in our Houses and restaurants you will be provided with a substantial meal free of charge. In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $26—$26 USD
The Role… At Soho House a Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of service and guest satisfaction. Also, collaborates with other team members and completes pre-service and post-service duties, accurately entering orders into POS and being attentive during service to support additional member or guest request. A successful Server maintains a positive and influential attitude, is detail oriented, process driven and flexible while working under pressure to ensure seamless communication is maintained through the Front of House (FOH) and Back of House (BOH) staff. Main Duties * Develop and maintain professional relationships with all coworkers and management as well as complete checklists on all trained processes learned in Club School * Positively influence members and guests experience by elevating the dining experience with food and drink pairing options and discussing specials to drive sales through consistent and approachable communication and the highest level of service in accordance with Soho House Standards * Maintain communication and advise Management and Executive Chef on any allergies or potential red flags encountered throughout the night to mitigate any forecasted risk * Complete all check out reports at the end of each shift and have it double checked and signed by management * Adhere to health and safety policies as well as all Company policies, procedures, standards and local, state, and federal law as applicable * Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests * Assist runners and bussers when possible with expo and service bar tickets to support all table orders * Clean and stock server alley and bar area, polish silverware, plates and/or glassware as needed * Knowledge of the menu, with the ability to make suggestions who asked by members and/or guests * Performs other duties as assigned by supervisor/manager Required Skills/Qualifications * Minimum of 2+ years’ experience in similar capacity * Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure * Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests * Must be able to demonstrate competency as outlined in the training schedule and Club School * Must be able to work flexible shifts and schedules, including weekends and holidays as needed * Ability to take direction, work in a team environment and autonomously * Tips certified and POS knowledge Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to make periodical fast paced movements are required to go from one part of the property to others. * Must be able to move, pull, carry or lift at least 20 pounds. * Must be able to occasionally kneel, bend, crouch and climb is required. * Must be able to perform physical activities such as lifting, cleaning, and stooping. * Must be able to stand, walk, lift, and bend for long periods of time. * Must be able to bend, stoop, lift, reach, push, twist, walk, crouch, and squat. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $11.35—$11.35 USD
Om oss Nordisk Hemservice är ett familjeföretag som funnits sedan 2002. Företaget startades av systrarna Maria Irebro och Marie-Louise Bergqvist. Idag är vi cirka 150 medarbetare som arbetar i Danderyd, Östermalm och Södermalm. Nordisk Hemservice har avtal med Stockholms Stad. I arbetet följer vi fastställda rutiner och riktlinjer tillsammans med kontinuerliga kvalitetskontroller. God kvalitet i omsorgen är viktigt för oss Vårt mål är att alla våra kunder ska känna sig nöjda och trygga med vår omsorg. Genom att samarbeta med vårdpersonal, distriktsköterskor och Avancerad sjukvård i hemmet (ASiH), kan vi utveckla och individanpassa vård och omsorg. Vi söker nu fler undersköterskor som vill vara med och arbeta tillsammans med oss! Kvalifikationer Erfarenhet av serviceyrket Goda kunskaper i svenska (både tal och skrift) Erfarenhet av omvårdnad Vård- och omsorgsutbildning Har en god fysik då arbetet innebär mycket promenader och tunga lyft Innan erbjudande om anställning ska utdrag ur polisens belastningsregister uppvisas. "Kontroll av egna uppgifter". Beställ gärna på en gång två stycken i samband med ansökan. En som du kan öppna själv och en som du lämnar oöppnat till oss:https://polisen.se/tjanster-tillstand/belastningsregistret/kontrollera-dina-uppgifter-i-belastningsr... Meriterande B-körkort Erfarenhet av hemtjänsten Skyddad yrkestitel Stor vikt kommer att läggas vid personlig lämplighet. Vi ser gärna att du har ett gott bemötande och vill ta ansvar. Du har också en förmåga att planera och organisera, samt är positiv, glad och hjälpsam. Arbetsuppgifter Att arbeta inom hemtjänsten innebär att du arbetar självständigt med stort ansvar. Samtidigt är du en del av vårt team och har daglig kontakt med våra kunder och närstående. Dina arbetsuppgifter består bland annat av att planera och utföra omvårdnadsarbete i kundernas hem såsom: - Personlig omvårdnad (hjälp med personlig hygien, förflyttning, påklädning). - Service (matlagning, inköp av dagligvaror, städning och tvätt). - Ledsagning (följa med kunden till aktiviteter utanför hemmet). Efter varje besök kommer du att göra noggrann dokumentation samt tidsregistrering i en mobilapplikation och du tar dig mellan kunderna till fots, cykel eller bil. Besök hos kunderna sker kl. 07:00-22:00, årets alla dagar. Vi ser gärna att du är flexibel och kan arbeta både dag- och kvällstid samt helger. Vi ser helst att du kan arbeta mellan 70-90% och inte har annat arbete. Ansökan ska bestå av ett CV och ett Personlig Brev där du beskriver varför du söker till oss och vad du gör idag. För att vara förberedd vid eventuell intervju, så beställ ett registerutdrag via E-tjänster från polisen (obs öppnas ej): https://polisen.se/tjanster-tillstand/belastningsregistret/hvb-hem
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