Airbus

Job Description: Join Our Team as a Customer Support Engineer in Stockholm! If you're seeking a role where your expertise serves a greater purpose, then this opportunity is tailor-made for you. As our Customer Support Engineer, you will be at the forefront, connecting those who protect. Does this align with your aspirations? Let’s take a closer look at your role As a valued member of our team specializing in the Public Safety sector, your primary objective revolves around restoring the defined operating status of a PMR (Professional Mobile Radio) system (Incident Management) as quickly as possible. Your specific tasks include: Incident Management Analyzing faults in customer systems; taking over incidents and technical requests from the Service Desk Maintaining and controlling the contractually agreed service levels The control of and compliance with the escalation processes Incident/problem management to product support; interface to 3rd level product support / technical solution and to the service desk Implementation of solutions and workarounds for technical problems of the customer via remote access and / or on-site assignments Problem Management The implementation of problem management with colleagues’ support; safe handling of all necessary diagnostic tools and measuring equipment for the comprehensive recording of debug information with provision of the necessary indications to 3rd level support. Responsible with support for identifying and proving product / software faults to 3rd level support / the manufacturer by developing reproducible procedures to force system failure. Creation of meaningful statistics on defect patterns with derivations on serial defects Knowledge management to ensure a high first-time fault resolution rate in the service desk Other tasks Ensure fault-free operation and regular maintenance and servicing of the technical support system in the laboratory Carry out integration tasks of individual hardware and/or software elements with a variety of functions and links and implement them in coordination with other teams in a complex system environment Plan and conduct tests, if necessary with the involvement of the customer Configure and further develop the test environment, setting up/configuring/documenting test and measurement equipment Why choose us? We're in the business of tackling cool projects with top-notch tech. Which means: Purpose: With us you make a difference every day, contributing to projects that directly impact public safety and security. Multicultural Environment: Joining a vibrant team where collaboration knows no borders, provides you an enriching opportunity to expand your horizons and work on diverse projects across various countries and cultures. Company Culture: You become part of a collaborative culture that fosters diversity. Together, we're on a transformative journey, embracing new ways of working through open communication and cooperation, nurturing meaningful change. Skillset Development: With ongoing projects and new tenders constantly on the horizon, there's ample room for growth and a chance to expand your expertise in diverse domains. Hybrid Working: We believe in flexibility that supports the well-being of our employees and at the same time value the face to face encounters at the office. According to our hybrid working model, you can work up to 2 days per week remotely. Let’s talk about you – who is set to thrive in this position? In this role, we need a seasoned technical expert who excels in our multicultural environment and has completed relevant degree in e.g. electrical or communications engineering or computer science or similar. You have several years of professional experience (up to 3 years) in an ITIL-based service or help desk and in incident and problem management. In addition, you have solid understanding in at least one special field (e.g., elements of radio communication networks (4G/5G, TETRA, TETRAPOL, DMR, … infrastructure, access networks, applications and tools or in IP backbone or IT security, virtualization technologies). In addition, we appreciate Sound experience in dealing with CRM and trouble ticket systems Experience in configuration, commissioning and troubleshooting in one or more of the following domains: digital radio/mobile radio systems 3/4/5G including subscriber management systems Operating systems (UNIX/Linux/Windows) IT systems, IP networks and network management systems (NMS) IT security architectures and network hardening techniques TETRA/TETRAPOL/DMR networks providing mission and business critical communication services Process and application knowledge in the use of trouble ticket systems Confident handling of databases and database-based applications ITIL Foundation, as well as understanding and theoretical mastery of the ITIL functions Service Desk, Incident Management and Problem Management. Ability to document clearly and factually Knowledge of Nokia DX platform is a plus One of Airbus values is “customer centric” and this role demands strong interpersonal skills in order to provide a high level of service to our customers. This materializes e.g. in Strong communication skills in english and swedish (written and spoken) Ability to work in a team cooperating, taking initiatives, showcasing assertiveness Ability to also work independently, being solution oriented, structured, analytical and efficient If you're someone who relishes the opportunity to take charge, innovate, and deliver results without constant micromanaging, then you're the ideal fit for our team. Let us hear from you! Please apply by submitting your CV, cover letter and salary expectation. This position requires a security clearance. Airbus' team plays a vital role in supporting those who secure, preserve, prevent, and defend. With a profound expertise in crafting mission-critical solutions, we're not just changing the game in aerospace, we are creating a better-connected, safer and more prosperous world. We offer advanced communication and collaboration solutions, compliant with the highest standards of security and reliability, both for mission and business critical users. And we need new minds to join our journey to break the borders of the ordinary. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth. Company: AIRBUS DS SLC Branch Sweden Contract Type: Permanent ----- Experience Level: Professional Job Family: Customer Eng.&Technical Support&Services By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com. At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking. Airbus pioneers sustainable aerospace for a safe and united world. The Company constantly innovates to provide efficient and technologically-advanced solutions in aerospace, defence, and connected services. In commercial aircraft, Airbus offers modern and fuel-efficient airliners and associated services. Airbus is also a European leader in defence and security and one of the world's leading space businesses. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions and services worldwide. From sending your resume to participating in successful interviews, here you can access all important pieces of information to guide you in your candidate journey. 👉 Learn more

Job Description: Job Description and Tasks  Key Responsibilities: o Security Exception Management: Evaluate and process security exceptions, ensuring proper documentation, risk assessment, and the implementation of compensatory controls. This includes collaborating with various teams to facilitate secure deployments and minimize potential vulnerabilities. o Penetration Testing Coordination: Assist in the organization and coordination of internal and external penetration tests, including scope definition, scheduling, and communication with stakeholders. o Vulnerability and Compliance Management for the Airbus Group: Oversee the group-wide response to vulnerabilities and compliance issues, leveraging industry-standard vulnerability scanning and management platforms. This involves coordinating with all entities, including subsidiary offices, to review non-conformities and meticulously track the progress of remediation actions. o Vulnerability Remediation Tracking: Monitor and track the progress of actions taken to address findings from security assessments and penetration tests. This involves retesting implemented solutions to confirm their effectiveness and maintain a robust security baseline. o Process Improvement: Contribute to the continuous improvement of our security exception management and vulnerability remediation processes, identifying areas for optimization and automation.  Required Skills & Experience: o 1-3 years of professional experience in cybersecurity, information security, or a related field. o Solid understanding of cybersecurity principles, frameworks (e.g., NIST, ISO 27001), and best practices. o Familiarity with common vulnerability assessment tools and methodologies. o Proven ability to analyze security risks and recommend appropriate mitigation strategies. o Excellent communication skills, both written and verbal, with the ability to articulate technical concepts to diverse audiences. o Strong organizational skills and attention to detail. o English is a must  Desirable Skills & Experience: o Certifications such as CompTIA Security+, CySA+, CEH, or equivalent. o Experience with GRC (Governance, Risk, and Compliance) platforms. Airbus Amber V.1 2023 July REQUEST FOR HEADCOUNT 3 o Experience with vulnerability management platforms and their application in a large enterprise environment. o Understanding of compliance frameworks relevant to cybersecurity (e.g., NIS2, GDPR, industry- specific regulations). o Strong negotiation and persuasion skills. o Familiarity with scripting languages (e.g., Python, PowerShell) for automation tasks. o Experience with ticketing and project management systems (e.g., JIRA, ServiceNow). o Experience with the use and deployment of AI agents in cybersecurity contexts. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth. Company: Airbus Helicopters España, SA Employment Type: Agency / Temporary ------- Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com. At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking. Airbus pioneers sustainable aerospace for a safe and united world. The Company constantly innovates to provide efficient and technologically-advanced solutions in aerospace, defence, and connected services. In commercial aircraft, Airbus offers modern and fuel-efficient airliners and associated services. Airbus is also a European leader in defence and security and one of the world's leading space businesses. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions and services worldwide. From sending your resume to participating in successful interviews, here you can access all important pieces of information to guide you in your candidate journey. 👉 Learn more

Job Description: Introduction: An opportunity for an Onboard Safety-Critical Firmware and Software Engineer has arisen within Airbus Defence and Space, Getafe (Madrid). The selected candidate will join the Air Refueling & Cargo Loading Software Department, contributing to the development, integration, verification and certification of safety-critical onboard computing systems for air refueling applications. The team is responsible for developing high-integrity firmware and software solutions, working closely with multidisciplinary engineering teams and ensuring compliance with demanding aeronautical safety and certification standards, including RTCA DO-254 and DO-178B/C (DAL A/B). RESPONSIBILITIES: The main tasks of the jobholder will be: Define and manage firmware and software requirements for safety-critical onboard computing platforms developed within the Air Refueling domain. Design and develop safety-critical firmware, primarily using FPGA technology and VHDL, in compliance with RTCA DO-254 DAL A/B requirements. Perform hardware, firmware and software integration testing, including verification activities, simulations, technical reviews and analysis. Contribute to the development and verification of safety-critical software in accordance with RTCA DO-178B/C DAL A/B standards. Support hardware and software certification processes, preparing technical evidence and demonstrating compliance with certification requirements to the relevant authorities. Collaborate with multidisciplinary engineering teams throughout the development lifecycle, ensuring technical quality, traceability, documentation and continuous improvement. SKILLS: Is your profile aligned to the following list of skills: Education: Degree in Telecommunications, Electronic, Computer, Industrial or Aeronautical Engineering, or a related technical discipline. Experience: Previous hands-on experience in firmware/software development, particularly FPGA-based systems and safety-critical applications. Experience working under DO-254 DAL A/B certification requirements is highly relevant. Technical knowledge:Strong knowledge of FPGA, CPLD and VHDL, particularly Xilinx and Altera devices.Knowledge of C/C++ programming and embedded software development.Experience in hardware verification and simulation using ModelSim, Questa or Xilinx ISim.Knowledge of RTCA DO-254 and DO-178B/C, particularly DAL A/B certification and verification processes.Experience in hardware/firmware/software integration testing, structural coverage analysis, static timing analysis and design constraints.Knowledge of modelling and model-based development tools such as MATLAB/Simulink, UML, SysML and SCADE.Familiarity with version control and continuous integration environments, including Git and Bitbucket. Soft skills: Strong analytical and problem-solving abilities, teamwork, attention to detail, adaptability and ability to collaborate with multidisciplinary engineering teams. Languages: English proficiency suitable for working in an international engineering environment. Valuable / Nice to have:Experience with NI VeriStand, LabVIEW and Xilinx Integrated Logic Analyzer (ILA).Knowledge of MATLAB scripting, Python and test automation.Experience with HDL Coder, HDL Verifier and other MATLAB/Simulink verification tools.Knowledge of Real-Time Operating Systems (RTOS), partitioning architectures and ARINC 653.Experience in software certification under DO-178B/C DAL A/B.Experience with Agile methodologies, Scrum, Kanban and CI/CD.Knowledge of hardware/software co-design for System-on-Chip (SoC) architectures. WHICH BENEFITS WILL YOU HAVE AS AIRBUS EMPLOYEE?: At Airbus we are focused on our employees and their welfare. Take a look at some of our social benefits: Vacation days plus additional days-off along the year. Attractive salary. Hybrid model of working when possible. Collective transport service subject to working calendar/home location. Benefits such as life insurance, health insurance, employee stock options, retirement plan, or study grants. On-site facilities (among others): free canteen, kindergarten, medical office. Possibility to collaborate in different social and corporate social responsibility initiatives. Excellent upskilling opportunities and great development prospects in a multicultural environment. Option to access special rates in products & benefits. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth. Company: Airbus Defence and Space SAU Employment Type: Permanent ------- Experience Level: Professional Job Family: Software Engineering By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com. At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking. Airbus pioneers sustainable aerospace for a safe and united world. The Company constantly innovates to provide efficient and technologically-advanced solutions in aerospace, defence, and connected services. In commercial aircraft, Airbus offers modern and fuel-efficient airliners and associated services. Airbus is also a European leader in defence and security and one of the world's leading space businesses. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions and services worldwide. From sending your resume to participating in successful interviews, here you can access all important pieces of information to guide you in your candidate journey. 👉 Learn more