Miramis Technologies

Miramis is seeking a highly motivated, engaged and results-driven GTM Account Executive to join our team amid our exciting growth journey in Legal SaaS & AI. This role is ideal for an experienced commercial seller keen to work at the intersection of business, legal and technology, and eager to see the impact and value that Contract Lifecycle Management can create for large businesses. As a GTM Account Executive, you will work closely with prospective clients throughout the sales cycle - from the initial discovery call through to close. By asking the right questions and supplying market and product insight, you will show how our innovative solutions enable clients to work with control, consistency and speed. You will have significant ability to shape our way of working and meaningful opportunities for professional development within a fast-paced, dynamic and fun company. Your Responsibilities Business Development & Lead Generation – Identify and engage potential clients through outbound prospecting, networking and social selling Product Demonstrations – Present and showcase Miramis's AI-powered tools, explaining how they streamline legal processes Relationship Building – Develop strong relationships with decision-makers by understanding their legal and business needs Pipeline & Deal Management – Track and manage your sales pipeline to ensure a steady flow of opportunities through to close Qualifications (must-haves) At least 2 years selling B2B SaaS (or closely comparable software/tech sales), with a track record of carrying and hitting targets Fluency in Swedish and English Based in Stockholm Intelligent, driven and self-motivated, with strong communication and interpersonal skills A strong plus A strong academic record – a degree from a reputable university is highly valued Background in management consulting or a legal organisation Interest in or knowledge of AI and the digital transformation of legal work Legal experience, knowledge or interest Key Competencies Proactive: Takes initiative and works independently to drive sales outcomes Results-Oriented: Focused on achieving and exceeding sales targets Team Player: Works well within a team, contributing to collective goals Strong Communicator: Excellent verbal and written communication skills Salary & Location Competitive base with a commission structure designed to reward high performance A dynamic workplace at the intersection of legal and tech A warm and welcoming office in central Stockholm About Miramis About Miramis Miramis is a legal tech & AI company reimagining legal work for every team. We enable companies to centralise legal processes and automate contract management through intuitive tools, automation and AI. Headquartered in Stockholm with an office in London, Miramis is rapidly expanding after continued revenue growth. Join us at Miramis and be a part of the future of legal tech!

Miramis is seeking an ambitious and driven Customer Success Manager to join our growing commercial team. This role is ideal for someone with at least 3+ years of experience in B2B Customer Success who is ready to take ownership of a portfolio of enterprise customers and drive measurable business outcomes. As a CSM at Miramis, you will play a key role in supporting our growing customer base by building strong relationships, understanding customer needs, and ensuring long-term success with the Miramis platform. You will manage the full customer lifecycle - from onboarding and adoption to renewal and expansion - and work proactively to maximize customer value, drive commercial growth, and protect against churn. This role requires a high level of ownership, strong commercial acumen, and the ability to engage with senior stakeholders across multiple teams and functions. Experience in the legal field is a strong plus, but not a requirement. This position reports directly to the Director of Customer & Strategy and offers significant opportunities for professional development within a fast-paced, expanding company working with enterprise customers. Key Responsibilities Act as a trusted advisor for customers, driving adoption and clearly articulating the value of Miramis Own the end-to-end customer lifecycle, including onboarding, adoption, renewal strategy, and long-term relationship management Project manage customer onboarding, including leading structured rollout initiatives across teams and departments Identify and drive commercial opportunities within customer accounts, including expansion to new teams, increased usage, and additional functionality Own renewal and expansion Proactively identify risks and take action to protect against churn and ensure long-term retention Educate and train customers on the Miramis platform, workflows, and best practices to ensure successful adoption and value realization Partner with internal stakeholders to align account activities with the customer's business objectives and strategy Maintain strong organization across your customer portfolio, prioritizing effectively and managing multiple engagements in parallel Monitor and analyze customer engagement and usage trends, providing actionable recommendations Qualifications 3+ years of experience in Customer Success, Account Management, or a similar customer-facing role within a B2B SaaS environment Proven experience driving customer retention, managing renewals, and identifying and closing expansion opportunities Experience managing complex customer relationships, preferably within enterprise or mid-market organizations Strong commercial mindset and confidence in leading customer conversations around value, growth, and long-term partnerships Demonstrated ability to lead onboarding or implementation projects involving multiple stakeholders Strong stakeholder management skills, with the ability to engage senior decision-makers Structured and proactive working style, with strong organizational and prioritization skills Experience working cross-functionally with Sales, Product, and Support teams Fluent in Swedish and English, both written and spoken (required) Experience in legal tech, contract management, or working closely with legal, procurement, or similar functions is considered a strong advantage, but not a requirement. Key Competencies Ownership and Accountability: Takes full responsibility for customer outcomes and follows through on commitments Commercial Mindset: Comfortable driving revenue growth and handling commercial discussions Churn Prevention Focus: Proactively identifies risks and acts early to secure retention Enterprise Orientation: Able to navigate complex organizations and multiple stakeholders Structured and Proactive: Plans ahead, prioritizes effectively, and drives progress independently Strong Communicator: Builds trust through clear, confident, and professional communication Location Stockholm office About Miramis Miramis is an AI-native, agentic Contract Lifecycle Management (CLM) platform that manages the full contract lifecycle - from creation and collaboration to signing, storage, and tracking. We turn the system of record into a system of action, connecting every team, tool, and step in one intuitive flow. We help organizations streamline contract workflows, increase efficiency, and gain full visibility and control over their agreements. Headquartered in Stockholm, Miramis is growing rapidly as more companies modernize how they manage contracts and workflows. Join us at Miramis and be part of building the future of contract management.

As a Business Development Representative, you will be at the front of Miramis' growth. Your mission is simple: create conversations with companies that should be using Miramis. You'll identify the right accounts and people, understand what matters to them, and find compelling ways to start conversations across email, LinkedIn, phone, events, and other channels. You'll work closely with our Account Executives and Marketing team to turn those conversations into qualified opportunities and ultimately new Miramis customers. What You’ll Do Build pipeline through targeted outbound outreach across email, LinkedIn, phone, and other channels Research companies, industries, and decision-makers to identify high-potential opportunities Qualify prospects through thoughtful discovery and understand their challenges, priorities, and fit Partner closely with Account Executives to turn initial conversations into qualified sales opportunities Experiment with messaging, targeting, and outreach strategies to continuously improve results Collaborate with Sales, Marketing, and Product by sharing insights from prospects and the market Support campaigns and events to turn engagement into real pipeline What You Need Excellent written and verbal communication skills in English and Swedish Strong commercial curiosity and a genuine interest in understanding how businesses operate Confidence reaching out to and speaking with new people, including senior decision-makers A technical mindset and genuine interest in how tools, data, integrations, and automation can make commercial teams more effective Experience working with, or a strong desire to master, modern GTM tools such as HubSpot, Clay, LinkedIn Sales Navigator, and similar platforms A high sense of ownership, urgency, and willingness to take initiative Curiosity and coachability - you learn quickly, seek feedback, and continuously improve Ability to stay structured while managing multiple accounts and conversations An entrepreneurial mindset and comfort working in a fast-moving environment Nice-to-Haves 1-2 years of experience in B2B sales, business development, or another customer-facing role Experience with CRM and prospecting tools Experience from a high-growth SaaS or technology company Interest in AI, legal technology, or the future of how businesses manage contracts