Sorenson Recruiting

As a Customer Support Analyst in a Fintech Account with Swedish and English you will be a part of a great team and all together will: Provide solutions to questions/inquiries encountered in money transfer transactions or forward the issue to the relevant units Provide timely reply and accurate information on the client's request Assist customers through multiple channels, including phone, email, and chat Identify and assess customers’ needs to achieve satisfaction As a candidate, you do not need to have experience in a similar role but you should be fluent in Swedish and English - C1/B2-equivalent. We Offer: Relocation assistance Fully paid training Stable job and career development opportunities Attractive salary Additional health insurance 50+ benefits and services to choose from Positive international working environment Support and learning Employee referral bonuses We care about the well–being of our employees, invest in their future growth, and encourage fun and team-building projects!