Account Manager

Technical Account Manager 2 - EMEA

Datadog

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: * Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes * Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value. * Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements * Participate and prepare for Monthly and Quarterly Business Reviews with customers * Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products * Continuously evolve best practice to technical product adoption and customer success Who You Are: * Someone with a solid technical grounding and hands-on experience of IT Operations * Confident in your hands on experience AWS, Azure or GCP * Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc. * Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc. * Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc. * Able to sit up to 4 hours, traveling to and from client sites  * Able to travel via auto, train or air up to 30% of the time * Previous experience working as a TAM supporting mid-market and/or Enterprise customers in the cloud space * Experienced using Datadog and/or other cloud monitoring tools Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: * Best-in-breed onboarding * Generous global benefits * Intra-departmental mentor and buddy program for in-house networking * New hire stock equity (RSUs) and employee stock purchase plan (ESPP) * Continuous professional development, product training, and career pathing * An inclusive company culture, able to join our Community Guilds and Inclusion Talks   Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. ---------------------------------------------------------------------------------------------------------------------------------- About Datadog:  Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. ---------------------------------------------------------------------------------------------------------------------------------- Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.  Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.  Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

Senior Consultant - Technology PR

Axicom

WHO WE ARE: We are Axicom, part of WPP, an award-winning global communications agency for tech-driven brands. We bring together a diverse team of PR professionals passionate about integrated communications and telling the transformative stories of technology. With offices in the Netherlands, United States, United Kingdom, Spain, Italy, Germany, France, Sweden, Brazil, and Mexico, we are the largest global agency specializing in tech communication.   We're proud to be recently recognized as Agency of the Future, Disruptive Agency of the Year, and Best PR Network to Work For (EMEA). This underscores our commitment to innovation, growth, and fostering a collaborative culture. Since 1994, we've delivered ground-breaking campaigns for the world's most innovative tech companies, and we are always seeking new talent to join our team of Futurists. WPP (LSE/NYSE: WPP) is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.    More about the role As a Senior Consultant (Account Director) in the Axicom Tech PR team you will be heading up business and cyber technology accounts for some of the biggest businesses in this space. We are looking for someone with deep knowledge of B2B technology comms, with an understanding of the B2C landscape also, who can lead a team to deliver outstanding work for clients who are the industry leaders in this space. You’ll be someone who thrives in fast paced environments and experienced in working with globally recognised businesses who lead their fields and expect their communications to as well.   We treat our Senior Consultants as both client and business leaders, expecting strong client counsel, energetic and committed team leadership, ambition to create award-winning work, and a consistent commitment to day-to-day excellence.  We recognise what makes us great is the individuality of our teams and actively welcome applications from individuals and groups who are under-represented and celebrate difference; be it ethnicity, religion, age, gender, gender identity or expression, sexual orientation, marital status, or disability.  What you’ll do * Trusted client counsel: Serve as the trusted senior point of contact for clients, providing strategic counsel and developing a comprehensive understanding of client objectives and industry. * Planning and Creativity: Know what gets cut through in the business and cyber space and be able to develop and delver creative storytelling that lands great coverage and content * Day to day leader & Quality control: Direct overall account activity, ensuring seamless execution, brilliant delivery, and consistently high levels of client service. * Team leader: Provide clear direction, motivate, and foster the professional growth of your team members, embodying strong leadership qualities. * Proactivity: Drive innovative execution for day-to-day press office work and campaigns * Confident problem solver: Apply strong analytical and problem-solving skills, confidently challenging senior members and/or clients in pursuit of strategic integrity. * Team player: Play an active and helpful part in client teams and broader Axicom initiatives, demonstrating effective time management and acting as an agency ambassador * Media Knowledge: You’ll have a nose for news and know how to develop excellent and insightful media strategies Experience that contributes to success *  Established B2B Tech Senior Manager or Account Director experience, ideally with cyber experience * A strong understanding of how to build and deliver effective media strategies for the new media era. * Demonstrated knowledge cyber and security tech, media tech and enterprise technology  with a 'nose for news'. * A robust network of relevant media contacts. * Proven ability to manage fast-paced, ambitious clients and dynamic portfolios, providing exceptional client counsel. * Energetic and committed team leadership experience, capable of inspiring and motivating teams. * High levels of Intelligence, Initiative, and Integrity, with an ambition to create award-winning work. * Strong analytical, problem-solving, and time management skills, coupled with a commitment to day-to-day excellence. #LI-RE1 YOU BELONG AT AXICOM: Our vision is for Axicom, a Burson Group company, to be the leading ‘academy company’ for creative communications professionals and emerging leaders. We provide a dynamic environment where ambitious colleagues come to elevate their skills, expand their networks, and ultimately, produce the best solutions for today’s leading brands. Our commitment to your growth is reflected in our robust benefits and people programs, which include professional development opportunities, mentorship programs with industry leaders, a vibrant and inclusive company culture fostering collaboration and innovation and packages designed to reward and retain top talent. We invest in our people because we believe their success is our success. At Axicom, we’re an agency of learn-it-alls. We recognize that the things we do best, creativity and communications, require a level of nuanced understanding. That’s why it’s imperative for us to hire extraordinarily talented people of all backgrounds and identities. Without that we can’t do the essential work of inspiring bold ideas, fostering constructive dialogue, cultivating meaningful experiences, and driving innovation and creativity for our partners. Your unique point of view—your talent—is what makes you a #BursonPerson, and it’s how we deliver exceptional results for our clients, together. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. When you click the "Submit Application" button below, this will send any information you add below to Burson. Before you do this, we think it's a good idea to read through our  Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

Product Manager Payments - EMEA

Adyen

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Product Manager, EMEA Payments We are looking for a Product Manager who will play a critical, high-impact role at the center of the organization, responsible for scaling a subset of the Adyen payments proposition in EMEA. EMEA is Adyen's largest region, contributing ~50% of total net revenue. Adyen supports over 100+ local payment methods across Europe alone. In this role, you’ll be responsible for enabling our merchants to win in the EMEA region, through locally relevant, scalable and seamless payment solutions. In this role you will be the voice of the customer, ensuring they can smoothly and dynamically offer the best payment methods for their markets. This role is highly collaborative and central, acting as an intersection point for multiple technical and commercial teams. The role requires operating effectively across the entire organization, dealing with cross-solution dependencies. What you'll do * Drive global scale: You’ll be joining a platform that processed €1.39 trillion in volume globally in 2025, with a significant portion stemming from EMEA merchants. You will be responsible for the health and growth of a core product(s) within our EMEA payments suite. * Define (sub)regional strategy: Own the vision and end-to-end roadmap for your product area. You will identify market-specific opportunities across EMEA - ranging from local payment method (LPM) optimizations to regulatory-driven innovations - and translate them into a strategy. * Bridge the technical & commercial: Work hand-in-hand with a technical team lead and engineers to build scalable payment infrastructure. You’ll provide the business context and clarity needed to turn complex technical challenges into seamless merchant experiences. * Master prioritization: Navigate a high-speed environment by balancing immediate merchant needs with long-term bets. You’ll make the tough calls on what to build next to ensure we are delivering maximum value to the EMEA market. * Collaborate across the ecosystem: Act as the central node between engineering, commercial, finance, operational and partnerships teams.  * Enable merchant success: Be the voice of the customer. You will collaborate closely with partners and internal stakeholders to identify friction points in the payment lifecycle and develop solutions that help our merchants win in every European market. * Lead cross-functional execution: Guide the team through the entire product lifecycle - from discovery and goal-setting to go-to-market and adoption - ensuring every launch is measurable and impactful. * Shape the industry: Don't just manage a product; actively contribute to the evolution of the payments landscape by identifying the next big shift in how European consumers pay. Who you are * Product Management: You bring 3+ years of experience in Product Management, deep understanding of EMEA products landscape ideally within the payments or fintech space. You excel at identifying critical merchant pain points and unlocking regional market opportunities - translating them into a clear, long-term strategy for our EMEA payments offering. You are a data-driven decision-maker, comfortable diving into complex datasets to validate hypotheses, measure product success, and inform your roadmap. You are skilled in prioritization, making high-stakes calls to ensure your team focuses on the products that drive the most value for our merchants. * Payment Passionate: You have a curiosity for how money moves and a passion for the diverse EMEA payment landscape. Beyond understanding transaction flows, you understand the shifting regulatory and industry dynamics - from the nuances of PSD3/PSR3 to the rise of Open Banking and the Digital Euro. You understand that for a merchant to win in EMEA, it’s not just about accepting cards; it’s about offering a mix of local payment methods, from iDEAL and Bancontact to Bizum and beyond, to meet customers exactly where they are. You don’t just want to follow these trends - you are excited to leverage Adyen’s position as a market leader to actively shape the future of the European payment industry.  * Commercial Mindset: You are a strategic partner to our sales- and account management teams. You possess the ability to look beyond the "what" to understand the "why" behind merchant needs and market shifts. You have experience with creating go-to-market strategies and driving product adoption, ensuring that our technical innovations are successfully positioned and commercially viable. * Technical Translator: You thrive in a high-growth tech environment and enjoy working closely with deeply technical engineering teams. You know how to provide the clarity needed to turn complex challenges into actionable roadmaps. You act as the bridge that ensures technical excellence translates directly into tangible impact for our merchants. Our Diversity, Equity and Inclusion commitments  Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.  Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.