
Insify · Amsterdam
Over ons Steeds meer mensen in Europa kiezen ervoor om zelfstandig te werken als zzp'er, freelancer of ondernemer. Zelfstandig werken biedt vrijheid en flexibi...
Over ons
Steeds meer mensen in Europa kiezen ervoor om zelfstandig te werken als zzp'er, freelancer of ondernemer. Zelfstandig werken biedt vrijheid en flexibiliteit om te bepalen wanneer, hoe en met wie je wilt werken. Het zien groeien van je eigen bedrijf kan zowel professioneel als financieel belonend zijn.
Zelfstandig zijn brengt echter ook onzekerheden met zich mee. De juiste verzekeringen zijn essentieel om voorbereid te zijn op de risico’s van het ondernemerschap.
Bij Insify bieden we transparante, flexibele en eerlijk geprijsde verzekeringen, afgestemd op de behoeften van ondernemers. Zo kunnen zij zich volledig richten op hun werk, in de wetenschap dat ze altijd op ons kunnen rekenen.
Insify verzekert duizenden klanten in heel Europa. Wij bieden betrouwbare verzekeringen zonder ingewikkeld papierwerk. Een verzekering bij Insify sluit je 100% digitaal af, vandaag geregeld is morgen verzekerd.
Hoe wij werken
Bij Insify hebben we vier kernwaarden: doorzettingsvermogen, impact, zorg en ondernemerschap. Die leggen we kort even uit:
Doorzettingsvermogen: We zijn niet bang voor uitdagingen en gaan juist door waar anderen stoppen.
Impact: We maken het verschil in het leven van onze klanten en belonen hun vertrouwen in ons.
Zorg: Wij stellen onze klanten altijd centraal. Hun succes is ons doel.
Ondernemerschap: Innovatie zit in ons DNA. We gaan snel en we denken groot.
Bij Insify word je onderdeel van een hecht team. Daarom werken we het liefst zo veel mogelijk op kantoor. Dat klinkt misschien raar voor een 100% online verzekeraar, maar wij geloven dat een sterke onderlinge band ons helpt sneller te innoveren en onze klanten nog beter te bedienen. Zo’n band is eigenlijk alleen via persoonlijk contact te realiseren.
Door regelmatig naar kantoor te komen, leren nieuwe collega’s bovendien sneller en voelen ze zich eerder thuis.
We begrijpen ook dat je misschien niet elke dag naar kantoor kunt komen of dat er momenten zijn dat je je focus nodig hebt. Daarom is gedeeltelijk thuiswerken in overleg mogelijk.
Operations Team
Wij zijn degenen die vertrouwen opbouwen bij elk contactmoment—of het nu om een verkoop, een supportgesprek of het afhandelen van een claim gaat. We zorgen ervoor dat prospects en klanten zich gesteund, gehoord en gewaardeerd voelen. Snelheid en kwaliteit zijn voor ons belangrijk, en we volgen onze voortgang nauwgezet zodat we blijven verbeteren. Met het oog op de toekomst bereiden we ons voor op medische acceptatie in 2025—een volgende stap om onze service nóg sterker te maken.
Jouw rol als Insurance Specialist
Bij Insify geloven we dat klantenservice niet alleen draait om vragen beantwoorden — het draait om mensen echt verder helpen. Onze klanten moeten met vertrouwen hun bedrijf kunnen runnen, wetende dat er iemand zoals jij klaarstaat om hen te ondersteunen. Iemand die complexe verzekeringen simpel maakt.
Insify is looking for a sharp, execution-obsessed, and commercially minded VP Customer Operations to join our team. In this high-visibility role, you will own every customer touchpoint across Insify's markets and lead our AI transformation in operations. If you are a leader who thinks at the level of the business, not just the function, we want to meet you. As VP Customer Operations, you will sit at the centre of Insify's most important shift: transitioning from human-led support to AI-first customer interactions, without sacrificing the quality and trust our customers expect. Your mission is to make Insify's operational model scalable across Europe, using AI as your primary lever. About Insify We are a high-growth scale-up backed by €43M in total funding from world-class investors like Accel, Munich Re Ventures, and Formula 1 champion Nico Rosberg. While we started our journey five years ago in the Netherlands, we have since expanded into France and Germany, and we’re just getting started. Our mission is to dominate the European market and become a global leader in AI-powered SME insurance. We aren't just building a company; we’re leading a revolution. Our culture is intense, high-stakes, and mission-driven. We hire smart, ambitious "owners" who possess a relentless drive to win. This is an environment for those who thrive on challenges, value intellectual honesty, and share our mindset of becoming a global category leader. Our founding team consists of seasoned entrepreneurs who have previously built iconic businesses like HelloFresh, Bloomon, and SumUp. We combine that deep fintech and e-commerce expertise with cutting-edge AI to stay ahead of the curve. Your mission Customer Operations in insurance is entering a new paradigm, and Insify, despite being an insurtech, is no exception.Historically, our customers have faced two challenges: a lack of digital product availability, and difficulty understanding what they actually need (which has meant relying on human advisors). Insify is leveraging AI to revolutionize the second half of that equation, along with every customer interaction that flows from it.As VP Customer Operations, you own every touchpoint every single step in the customer journey, from pre-purchase questions about coverage to everything that happens once they're insured. That puts you at the center of Insify's AI transformation. You'll: Ensure our team of insurance and support experts continues to deliver a top-notch experience to customers and prospects Transition support to be handled by AI (SmartGuide), while improving quality and customer satisfaction Roll out AI automation with a seamless multi-channel approach: website (SmartGuide), WhatsApp, email, and eventually voice and video With a number of new markets launching over the next 12 to 18 months, you're in the driver's seat for delivering AI-enabled operational scalability as Insify expands across Europe.You have a MT seat as a full co-owner of Insify's strategic direction. This is a role for someone who thinks at the level of the business, not just the function.
THE ROLE At Ore Energy, we are on a mission to fundamentally expand the amount of energy society can reliably harness and use, helping move civilization toward a more abundant energy future. We are doing this by developing long-duration, utility-scale iron-air batteries that provide safe, low-cost, multi-day energy storage for electricity grids and data centers. As we move from breakthrough technology pilots toward large-scale industrial implementation and scalable production, our team is growing rapidly. We are looking for an experienced, proactive, and human-centric People & Culture Partner to join our team in Amsterdam and own our internal people operations. Working closely with leadership and our dedicated Talent Acquisition Partner, you will take full ownership of the employee journey after a candidate signs their offer letter. Blending high-level HR strategy with hands-on compliance and day-to-day execution, you will design the people playbook from the ground up as we prepare to scale our physical footprint. This role reports directly to the Chief Operating Officer (COO). KEY RESPONSIBILITIES * Employee Lifecycle Ownership: Design, scale, and execute all internal HR operations from day-one onboarding, relocation logistics, and contract management to offboarding. * Dutch Labor Law & CAO Compliance: Act as the internal expert on Dutch employment law (Arbeidsrecht) and sick-leave protocols (Wet Verbetering Poortwachter). Assess, implement, and maintain compliance with relevant Collective Labor Agreements (CAOs) as we scale our industrial workforce. * Culture & Engagement: Champion Ore Energy’s values, developing targeted initiatives that foster collaboration, psychological safety, and a high-performance culture across our international team. * Performance & Career Development: Implement and facilitate structured performance management systems, continuous feedback loops, and internal career development pathways. * Comp & Benefits Administration: Oversee local payroll inputs, health insurance administration, the Dutch 30% ruling applications, and the future rollout of critical company benefits (including our upcoming pension scheme). * Leadership Advisory: Act as a strategic sparring partner for line managers and executive leadership, providing clear guidance on team design, employee relations, and conflict resolution. YOUR PROFILE * Experience: 5+ years of progressive HR experience within a fast-growing scale-up, startup, or dynamic industrial/tech environment, ideally with experience leading or owning the local HR function. * Legal & CAO Expertise: Deep, practical knowledge of Dutch labor law (Arbeidsrecht), sick-leave protocols (Poortwachter), local compliance standards, and Dutch collective labor frameworks (CAOs). * Scale-Up Mindset: Highly comfortable with ambiguity and shifting priorities. You enjoy switching seamlessly between high-level organizational planning and granular administrative tasks. * Linguistic Skills: Professional fluency in both Dutch and English (written and spoken) is an absolute requirement to effectively navigate local legal frameworks and support our highly international team. * Collaboration Style: Exceptional communication and listening skills. You know how to build trust quickly across a multidisciplinary team of engineers, scientists, and commercial professionals.
As the Real Estate Associate Project Manager, you will: * Primary contact to address coworking, including daily coworking tickets to resolve issues and/or grant access, etc for APAC and EMEA colleagues, as well as processing coworking providers purchase orders, invoices, agreements, etc. * Lead small global coworking transactions. * Own and develop our global Real Estate Data and Reporting Project Implementation and Management * Reporting, project tracking and documentation from initial project approval, through letters-of-intents and executed leases. You will set up project templates for new transactions, maintain operational guidelines, and run real-time reporting for cross-functional partners. * Ensure deals meet audit standards, keeping a solid audit trail for everything from project approval through lease signing. Align to the delegations of authority and save executed leases, attachments, and all related documentation properly. * Track all real estate transactions and timelines, along with real-time portfolio data, key dates, and lease costs. Improve and automate our existing processes to ensure all steps are taken and handoffs occur in a timely manner for our partners to effectively support the project. Partners include FP&A, Accounting, Legal, Design & Construction, Security, etc. * Lead Real Estate Reporting including preparing reporting for monthly reviews with partners (Finance, People, IT, etc.) to stay aligned. Analyze utilization data to help shape our Real Estate strategy and prep quarterly updates for leadership. * Process all transactions and vendor setup through Procurement and Legal. * Maintain a list of internal/external attorneys, Accounting contacts for P&L/Insurance/Treasury, FP&A for budgets, and understand how to identify the Executive Assistants and HRBPs for each executive’s teams. * Consolidate project information and prepare materials, photos, etc. for the head of global real estate office update communications. * Maintain Datadog Real Estate Brand and Operational Guidelines information. Qualifications: * 3-5 years in Real Estate, or Lease Administration is required, including Real Estate Systems/Database Project Management and Implementation. * You should be super organized, great under pressure, and a pro at managing special projects. * Bachelor's degree in Business or a related field is required. * Strong work ethic with effective time management and organization skills. * Ability to work under pressure, with multiple priorities and time sensitive deadlines. * Well organized and self-directed, but also comfortable working in a team environment. * Proven record of providing excellent internal customer service. Benefits and Growth: * Best-in-breed onboarding * Sales training in MEDDIC and Command of the Message * An inclusive company culture, opportunity to join our Community Guilds * Intra-departmental mentor and buddy program for in-house networking * Continuous professional development, product training, and career pathing * New hire stock equity (RSU) and employee stock purchase plan (ESPP) * Generous global benefits Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. ---------------------------------------------------------------------------------------------------------------------------------- About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. ---------------------------------------------------------------------------------------------------------------------------------- Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. 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