Om tjänsten
OXE Marine is looking for an experienced and driven Global Technical Service Manager to join our global aftermarket team, based
full time in Ängelholm, Sweden. In this key role, you will lead and coordinate daily aftermarket and technical support operations
across our international service network. Reporting directly to the Director of Aftermarket, you will play an important role in
ensuring high-quality technical support, efficient service coordination, and continuous process improvement.
This is a dynamic position that works closely with the Aftermarket, Engineering, and Sales teams, offering a varied and rewarding
work environment where no two days are the same.
You are not expected to travel frequently but may be required from time to time. Your role is to lead the “first line support” for
the company’s aftermarket service and support. You will work from Ängelholm alongside the Global Warranty Manager.
Key Responsibilities
As Senior Technical Service Manager, you will:
- Coordinate and manage global aftermarket support activities together with our international team of technicians and Technical
Area Managers (TAM).
- Liaise with customers and plan and coordinate field trips for installation and service work with TAM’s and own the global
aftermarket planning tool.
- Ensure customer cases are followed through from initial support request to final resolution, both remotely and on-site when
required.
Who We Are Looking For
We believe you are a proactive, structured, and solution-oriented professional with strong leadership and coordination skills. You
thrive in a technical and customer-focused environment and are comfortable managing multiple priorities simultaneously.
You are confident leading support operations while also contributing hands-on technical expertise and maintaining a high standard
of service quality.
Qualifications & Experience
- Experience from the marine, diesel engine, automotive, or heavy equipment industry as a Service Manager or small business
owner.
- Good knowledge of aftermarket service processes and knowledge of hosting training and developing training processes is
advantageous.
- Solid boating background required, knowledge of outboard engine installation and integrated systems on a vessel is required to
understand the full picture.
About OXE Marine
OXE Marine is a Swedish-based company and the pioneer behind the world’s first high-performance diesel outboard engine designed
for commercial use. Founded in 2012, OXE Marine has established itself as a global leader in diesel outboard technology, with
headquarters in Sweden, operations in the United States, and a sales office in Singapore.
Our product range includes the well-established OXE150-200 series and the powerful OXE300, serving highly demanding users around
the world through a global distributor network. We are driven by innovation, performance, and a commitment to transforming the
marine industry for the future.
What It’s Like to Work at OXE Marine
At OXE Marine, we hire for ambition and attitude as much as experience. We offer thorough product and technical training and
believe strongly in supporting personal and professional growth.
You will join a collaborative and ambitious team working to challenge industry standards and shape the future of marine propulsion
technology. This is an opportunity to make a real impact in a growing international company where your ideas, initiative, and
expertise will be valued.
If you are looking for a role where you can combine technical expertise, leadership, customer interaction, and operational
coordination in an innovative marine company — we would love to hear from you.