Om tjänsten
Every day, tens of millions of people come to Roblox to explore,
create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of
developers and creators.
At Roblox, we’re building the tools and platform that
empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come
together, from anywhere in the world, and on any device. We’re on a
mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get
there.
A career at Roblox means you’ll be working to shape the future of human
interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for
everyone.
Roblox is seeking enthusiastic individuals to join our Developer Engagement Team. The ideal candidate
will possess a strong focus on understanding issues and critical thinking, alongside the essential qualities required for
exceptional customer support. As a contractor of this team, you will play a crucial link between Roblox and its developer
community. If you're passionate about the Roblox community and eager to contribute to the success of developers, we'd love to hear
from you.
You will:
- Manage communication between Roblox staff and creators.
- Maintain detailed records of customer interactions and
transactions, ensuring accurate documentation and timely follow-up.
- Dedicate 40 hours per week with a working schedule
from Saturday to Wednesday plus on-call availability throughout the week
You have:
- Strong verbal and written communication skills.
- Demonstrates endless patience and a positive attitude.
- Capable of managing time effectively.
- In-depth understanding of Roblox and the Roblox community.
- Solid
knowledge of the technical aspects of Roblox Studio.
- Experience developing on Roblox and/or other creation
platforms.
For roles that
are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is
dependent upon a variety of job-related factors such as professional background, training, work experience, location, business
needs and market demand. Therefore, in some circumstances, the actual hourly rate could fall outside of this expected
range. This pay range is subject to change and may be modified in the future. Please note that not all benefits on this page are applicable to this hourly position.
Hourly Pay Range
$20—$25
USD
Roles that are based in an office are onsite Tuesday, Wednesday,
and Thursday, with optional presence on Monday and Friday (unless otherwise noted).
Roblox provides equal employment
opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without
regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also
provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting
process.
For US based roles only, please note the Company may not be able to employ candidates for this role who have
United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this
time.
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