On-Call Maintenance Specialist, School Of Programming - Contract Role (India)

Udacity is now an Accenture

company, and exciting things are happening! 🚀 We are on a mission of forging futures in tech through radical​ talent transformation in digital technologies.

We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial

Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more. Our rapidly growing global

organization is revolutionizing how the enterprise market bridges the talent shortage and skills gaps during their digital

transformation journey.

Udacity is now an Accenture company, and exciting things

are happening! 🚀 We are on a mission of forging futures in tech through radical talent transformation in digital technologies. We

offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial

Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more. Our rapidly growing global

organization is revolutionizing how the enterprise market bridges the talent shortage and skills gaps during their digital

transformation journey.

Udacity is one of the most exciting companies in Silicon Valley, and is disrupting the way

we learn! Named as one of CNBC's Top 50 Disruptors, Udacity is becoming the preferred route for people to obtain the skills they

need to get the jobs they want.

Udacity is a pioneer in online technical

education, offering high-quality courses across a wide range of disciplines. Our catalog includes short and long programs,

Nanodegrees (bundled courses), and content tailored to multiple skill levels, foundational, beginner, intermediate, and advanced

as well as business leadership audiences.

To ensure our content remains current, impactful, and industry-aligned, we

continuously review and update our courses. We take a data-driven approach to evaluating content quality and identifying outdated

material. Key performance metrics, such as student satisfaction, lesson ratings, and page-level feedback, help us determine

whether a course requires maintenance. Throughout the year, various courses are kept under active maintenance to ensure they

receive timely updates. To do this effectively, we regularly collaborate with expert contractors who help update the course

content.

As new needs arise, we contact qualified candidates within our contractor pool to share project details, scope,

and timelines. Contractors work closely with a Udacity team member who provides tooling, guidance, and logistical support. In most

cases, contractors operate as individual contributors, though they may collaborate with other teams, such as Content Developers,

Program Managers, and Learning Architects, to define scope, set priorities, and gather necessary information about the content

under maintenance.

If you thrive on challenges, want to make an impact, and are interested in joining our

contractor community, we encourage you to read on and apply.

We are creating a

contractor pool of experts across the software engineering ecosystem. Our courses span:

• JavaScript, TypeScript,

React, Next.js

• Node.js, Express, API development
• Python programming
• C++ fundamentals and advanced

topics

• Android (Kotlin) and iOS (Swift) development
• Databases (SQL, NoSQL), ORMs
• Docker and Linux

developer tooling

• Git, GitHub, GitHub Actions, CI/CD
• REST APIs, GraphQL, microservices
• Software

testing

To effectively maintain and update our

cloud courses, you'll need to understand how students interact with our content. Our courses use two key technologies:

Udacity Workspaces

For practitioner content, we provide in-classroom workspaces so students don't need to

install or purchase any tools or set up environments locally. These workspaces are Docker containers running in Kubernetes, and

students access them directly in the classroom page through their browser. There are different types: Jupyter, VS Code, SQL, and

Web Terminal. These workspaces need continuous updates and patching, and the exercises/project starter code must be updated to

remain compatible with the updated workspace.

Udacity Cloud Labs

We also provide  temporary access to

various cloud services providers via Cloud Labs. Cloud Labs are federated accounts allowing students to use AWS Console, GCP

Console, or Azure Portal using temporary credentials. These cloud labs are pre-configured with RBAC and policies. Sometimes, we

pre-create several resources via Infrastructure as Code to provision the resources required for an exercise or

project.​ Responsibilities​

Contractors in this track focus on content quality, clarity, correctness, and

technical updates.

Content Maintenance & Improvements​

• Analyze course performance,

lesson ratings, and learner feedback to identify content needing updates.

• Review and prioritize student feedback at

scale.

• Update written content, code examples, screenshots, and demonstrations to reflect the latest frameworks, SDKs, and

tooling.

• Refresh instructions and workflows for:
• Modern JavaScript/TypeScript versions
• Node.js LTS

changes

• React/Next.js updates
• Python library/version updates

Bug Fixes & Compatibility

Updates​

• Update outdated starter code, dependencies, and package versions.
• Migrate workspaces and exercises

to newer runtime environments (e.g., Node 18 → 20, Python 3.8 → 3.12).

• Fix broken code templates, build failures,

environment issues, or incorrect instructions.

• Patch dockerized workspace images using Udacity’s Studio tool.

Learner Experience & Testing​

• Reproduce and resolve bugs reported by students in labs and

exercises.

• Validate workspace behavior, code execution, and automated test systems.
• Ensure instructions are

accurate, easy to follow, and technically correct.

Docker Image Creation & Maintenance​

• Create, update, and optimize Docker images for programming courses.
• Write and maintain Dockerfiles, Makefiles,

entrypoint scripts, and Linux setup scripts.

• Optimize images for size, performance, and developer usability.

Linux System & Developer Tooling​

• Install, configure, and maintain programming runtimes

(Node, Python, Java, Kotlin, Swift).

• Troubleshoot Linux package issues, dependency conflicts, or environment

failures.

• Manage build tools such as:
• npm/pnpm/yarn
• Gradle
• CocoaPods

Programming Workspace Engineering​

• Configure VS Code Web,

Jupyter, and Terminal-based environments.

• Maintain Kubernetes-compatible workspace images.
• Add new tools for

students (linters, debuggers, CLIs).

• 2+ years

of professional experience in JavaScript/TypeScript​ or Python​

• Solid understanding of

web dev frameworks​ (React, Next.js, Express, Flask, etc.)

• Ability to debug real-world codebases and

student submissions

• Experience with Git/GitHub
• Strong troubleshooting and issue reproduction skills

• Ability to write clear, world-class instructional documentation
• Familiarity with Docker-based development

environments

• Understanding of modern build systems and package managers

• Android Developer

Certification or equivalent is a plus

• Apple Developer ecosystem familiarity is a plus
• Experience with testing

frameworks (Jest, PyTest, Mocha, XCTest, etc.) is a plus

• Your

resume highlighting relevant software engineering & tooling experience

We look forward to reviewing your

application!

Compensation at Udacity, an Accenture company, varies depending on a wide array of

factors, which may include but are not limited to location, role, skill set, and level of experience​. As required

by local law, Udacity, an Accenture company, will provide a reasonable range of compensation.

​

Equal Opportunity ​

We believe that no one should be discriminated against because of their differences. All

employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability

status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status

or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive,

and more creative, which helps us better serve our clients and our communities.

Accenture

Equal Opportunity Statement

Udacity, an Accenture company, is an EEO and Affirmative Action Employer of

Veterans/Individuals with Disabilities, and is committed to providing veteran employment opportunities to our service men and

women.

​ Important Notes​

• Applicants for employment in the US must have work authorization that

does not now or in the future require sponsorship of a visa for employment authorization in the United States.

• Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for

consideration.

• Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest

as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to

employment.

Obsess over Outcomes - Take the Lead - Embrace Curiosity -

Celebrate the Assist

Udacity's Terms of Use and Privacy

Policy

Compensation at Udacity, an Accenture company, varies depending on a wide array

of factors, which may include but are not limited to location, role, skill set, and level of experience. As required by local

law, Udacity, an Accenture company, will provide a reasonable range of compensation.

We believe that no one should be

discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed,

color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or

expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local

law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and

our communities.

Accenture

Equal Opportunity Statement

Udacity, an Accenture company, is an EEO and Affirmative Action Employer of

Veterans/Individuals with Disabilities, and is committed to providing veteran employment opportunities to our service men and

women.

Applicants for employment in the US must have work authorization that does not now or in the future require

sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of

Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to

disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal

conviction history is not an absolute bar to employment.

Udacity's Values​

Obsess over Outcomes ​- Take the Lead - Embrace Curiosity - Celebrate

the Assist ​

Udacity's

Terms of Use and Privacy Policy