
Newrelic · Atlanta
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers c...
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an
intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex
systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready
to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
Your opportunity
This role will be crucial to lead the Log Management product enterprise maturity that will directly contribute to the product
adoption by the most prominent platform customers. The target enterprise capability set will position New Relic Log Management as
a solution of choice for customers' strategic decisions around observability tools consolidation.
In this highly visible and strategic role, you will act as the full business owner for key areas of our Log Management product,
taking proactive charge of strategy and execution. You'll be responsible for balancing the needs of a mature, business-critical
product with the drive for bold innovation that solves the challenges of modern, multi-service architectures. If you are a
high-agency leader who wants to make a massive impact in a fast-growing, dynamic company, this is an excellent fit for you!
What you'll do
high ROI.
product development.
to meet business goals
and competitive market positioning.
capabilities.
improvement, and long-term satisfaction.
This role requires
in-depth, tailored to specific audience needs and objectives.
Bonus points if you have
Please note that visa sponsorship is not available for this position.
#LI-GK1 #LI-Remote
The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate
bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s
skills, qualifications, and experience.
New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and
mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive
benefits designed to improve the lives of our employees.
Estimated Base Pay Range
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable
bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and
abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and
perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our
mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to
resume@newrelic.com.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model
allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete
employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background
check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with
applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not
accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a
signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing
requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in
any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual
orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or
other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
WHY VERIFONE For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success. Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located. WHAT'S EXCITING ABOUT THE ROLE As the Global Unattended & Petro Hardware Product Manager, you will own the strategy, roadmap, and lifecycle of Verifone’s unattended and petroleum‑focused hardware platforms. This is a global role responsible for defining and evolving device portfolios used in kiosks, vending, transit, EV charging, fuel dispensers, and other unattended environments, with petroleum retail experience considered a strong advantage. Reporting to the Vice President of Hardware Product Management, you will evaluate market opportunities, customer needs, regulatory requirements, and technology trends to guide product investments from concept through launch and long‑term lifecycle management. Working closely with engineering, industrial design, platform software, certification, operations, sales, and marketing teams, you will ensure Verifone delivers scalable, compliant, and competitive hardware solutions across global markets. This is a hybrid role that will work out of our office in Alpharetta, GA or London, UK. KEY RESPONSIBILITIES Product Strategy & Portfolio Ownership * Define and own the global product vision, strategy, and roadmap for unattended and Petro hardware platforms. * Evaluate new business opportunities through market analysis, customer feedback, competitive assessment, and technology trends. * Optimize the hardware portfolio by balancing innovation, cost, regional requirements, and long‑term platform sustainability. * Drive decisions on product investments, enhancements, variants, and end‑of‑life planning. Market & Customer Insight * Leverage deep understanding of the payments ecosystem, unattended environments (kiosks, vending, transit, EV charging), and petroleum retail workflows to inform product direction. * Engage directly with customers, partners, and regional teams to validate requirements and prioritize features. * Monitor global regulatory, certification, and compliance needs (e.g., payments, security, accessibility) that impact hardware design and deployment. Cross‑Functional Execution * Work closely with hardware, firmware, and platform engineering teams to translate market needs into clear product requirements. * Validate early product definitions, concepts, and prototypes with customers and internal stakeholders. * Partner with Product Marketing to support positioning, launch readiness, and enablement activities. * Collaborate with operations, supply chain, and quality teams to ensure successful product delivery at scale. Lifecycle & Delivery Management * Own product definition from concept through development, launch, and ongoing evolution. * Ensure product plans align with customer timelines, certification constraints, and global rollout needs. * Support internal teams by acting as the primary product authority for unattended and Petro hardware platforms. REQUIRED EXPERIENCE * Bachelor’s degree in Engineering, Computer Science, Electronics, or a related technical field (or equivalent experience). * Strong experience in product management for hardware or hardware‑enabled platforms. * Demonstrated knowledge of payments, payment devices, or transaction‑driven environments. * Experience working with cross‑functional teams across multiple geographies and time zones. * Ability to read, understand, and contribute to technical documentation and specifications. * Excellent written and verbal communication skills in English. * This role requires approximately 20% travel, including visits to customer sites, regional team engagements, and industry events across global markets. PREFERRED EXPERIENCE * Experience with unattended payment environments (e.g., kiosks, vending, transit, EV charging). * Petroleum retail or fuel dispenser experience is a strong plus, but not required. * Familiarity with hardware and software development lifecycles. * Exposure to Agile development practices and tools (e.g., Jira, Confluence). * Knowledge of fintech, embedded systems, or secure payment technologies. KEY COMPETENCIES * Strategic Thinking: Ability to align product decisions with long‑term business and platform strategy. * Customer‑Centric Mindset: Strong focus on solving real customer problems in complex environments. * Analytical Skills: Comfortable evaluating market data, customer input, and tradeoffs to drive decisions. * Collaboration: Effective at influencing and leading without direct authority. * Execution Focus: Able to balance strategic vision with practical delivery realities. OUR COMMITMENT Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
FEQ327R250 SR. MANAGER, FIELD ENGINEERING – LAKEBASE While candidates in the listed location(s) are encouraged for this role, candidates in other locations will be considered. We are looking for a Sr. Manager, Field Engineering – Lakebase, to join our world-class hyper-growth organization. In this role, you will lead a specialized team of pre-sales Solutions Architects focused on our high priority product-line, Lakebase. The team will engage with complex, strategic accounts, helping drive the growth and expansion of our Lakebase product offering in a territory that spans across multiple verticalized business units.. Your experience partnering with sales organizations will help grow consumption, while coaching new sales and pre-sales team members to work together and raise the bar to best-in-class execution. Your team will engage, plan and strategically align with direct account teams in the verticalized business units, jointly engaging clients as you help ensure Lakebase is adopted and provides tremendous value to our customers. You will guide your team and be involved in initiatives to enhance its effectiveness. You must be an expert at communicating complex, business-value-focused solutions, while remaining deeply technical as you position, explain, and are seen as a credible technical leader in the transactional database (OLTP) domain; support a complex consumption motion; and build relationships with key stakeholders in large enterprises. This role will report to a Global Lakebase leader in Field Engineering. THE IMPACT YOU WILL HAVE: * Hire and manage a team of technical pre-sales Solutions Architects focused on Lakebase. * Build a collaborative culture within a rapid-growth team that embodies and promotes Databricks’ customer-obsessed, team-first, and diverse values. * Support our growing Lakebase business, focusing on customer value and enabling your SA team to drive technical adoption and consumption. * Support increased return on investment of Solutions Architect involvement in sales cycles. * Create trust-based, long-term customer relationships and deeply understand transactional databases (OLTP), along with data platform, data warehousing (OLAP), AI, app development and cloud market landscapes and trends, reporting on the forces that shift the strategic direction of accounts. * Promote a solution-, value-, and technical-based field engineering organization focused on modern data architectures, operational workloads, and AI-native applications. * Display an understanding of business needs and revenue potential for accounts in the assigned region. * Build Databricks’ Lakebase brand across the market in partnership with Marketing, Product, and Sales teams. * Partner closely with Product and Engineering teams to translate customer feedback, technical requirements, and competitive insights into field readiness and product evolution. WHAT WE LOOK FOR: * 5+ years of first-line or second-line leadership experience, with teams of 7+ individuals (first-line) or 20+ individuals (second-line). * Relevant high-growth enterprise software pre-sales success with senior-level tenure at a reputable software company, with experience in transactional (OLTP) database technologies, ideally including data warehousing, cloud infrastructure, data platforms, or AI solutions. * Ability to elevate executive engagement with a track record of driving large consumption and high-growth customers. * Proven leadership ability to influence, develop, and empower your team to achieve objectives with a team approach. * Proven track record of transformational success and delivery of customer value. * Track record of building strong ecosystems of strategic customer relationships and cross-functional partnerships (Sales, Engineering, Product, Marketing). * Experience in complex strategic accounts generating $1M+ ARR. * Knowledgeable in and passionate about data-driven decisions, AI, cloud software models, operational data systems, and modern database architectures. * Great at instituting processes for technical field members to improve efficiency and execution. * Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience. * Up to 30% travel at times. Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected base salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipated utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Zone 1 Pay Range $192,100—$264,175 USD Zone 2 Pay Range $192,100—$264,100 USD Zone 3 Pay Range $192,100—$264,100 USD Zone 4 Pay Range $192,100—$264,100 USD About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relic is looking for a Senior Technical Program Manager to join our outstanding engineering organization! Technical Program managers play a vital role at New Relic leading the planning, execution, and delivery of large cross functional programs in support of our strategic objectives. The ideal candidate is a strong Program Manager with a senior-level understanding of cloud, engineering, software, and systems development lifecycles. This TPM position will support Product-Led Growth (PLG) initiatives, contribute to measurement frameworks, and partner closely with engineering, design, data science, and business teams to deliver observability experiences at scale. The program will be focused on driving the end-to-end self-serve experience, from first visit through activation, retention, and expansion. What you'll do * Drive technical projects from ideation to delivery, including managing complex project schedules, removing roadblocks, and keeping processes running smoothly. * Identify and operationalize the metrics and key performance indicators necessary to track progress, and drive issue resolution & mitigation at a granular level across the organization. * Create and operationalize processes to transform the effectiveness of the organization with respect to meeting business goals. * Drive effective communication, collaboration and commitment across multiple stakeholders and disparate groups with competing priorities * Work with teams to identify and handle our top risks and drive decisions to align leadership on the right level of risk for each project. * Facilitate productive meetings from small (3-5 people) to large (100 people or more). This role requires * 8+ years of experience working on a software development team as a TPgM or engineering manager * Bachelor’s degree in computer science, computer engineering, or related field, or equivalent experience * 6+ years in project and program management * 6+ years delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment * Understanding of cloud architecture, microservices, data pipelines, ML/rule based models and API integrations to manage cross-platform dependencies. Bonus points if you have * Experience with Data-Driven Decision Making: Analyzing user funnels, churn metrics, and system performance logs to prioritize engineering backlogs. * Familiarity with PLG concepts, experimentation, and metrics * Familiarity with monetization and billing platforms * Proven ability to integrate AI into existing workflows * Can anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. * Can drive programs with a significant amount of ambiguity and facilitate definition and clarity * Excellent written and verbal communication skills, including experience communicating with senior leadership * Inquisitive with technical and business skills to understand, test, and challenge while working harmoniously with the business and technology owners * A good understanding of the New Relic platform and its capabilities * Experience working with remote & distributed team * Prior experience with high-growth companies Please note that visa sponsorship is not available for this position. #LI-MM-4 #LI-Remote. The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees. Estimated Base Pay Range $162,000—$202,000 USD Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy