Account Executive - Berlin

KEY ACCOUNT EXECUTIVE EU GTM | Berlin, Germany ---------------------------------------------------------------------------------------------------------------------------------- ABOUT THE TEAM SumUp's Sales team in Germany is growing — and we're looking for a Key Account Executive in Berlin to help us deepen relationships with small businesses while continuing to win new ones. You'll be part of a high-performing, collaborative team that combines the consultative mindset of account management with the drive of outbound sales. Our merchants are at the heart of everything we do, and your job is to make sure they get the most out of SumUp — while identifying opportunities to grow the partnership. If you're someone who builds trust easily, loves variety in your day, and thrives on results, you'll fit right in. ---------------------------------------------------------------------------------------------------------------------------------- WHAT YOU'LL DO * Manage and grow a portfolio of existing small business accounts, acting as their primary point of contact and trusted advisor * Proactively identify upsell and cross-sell opportunities within your account base, matching merchants with additional SumUp products and solutions * Hunt for new business by identifying and approaching prospective SMB merchants through outbound activity — calls, emails, and local networking * Deliver a consultative sales experience that prioritises understanding the merchant's business before recommending solutions * Own your full sales cycle — from first contact or account review through to close and handover * Maintain accurate and up-to-date records in CRM, tracking pipeline, activity, and revenue performance * Meet and exceed monthly targets across both retention/expansion and new business acquisition * Collaborate with onboarding, customer success, and product teams to ensure merchants are set up for long-term success ---------------------------------------------------------------------------------------------------------------------------------- YOU'LL BE GREAT FOR THIS ROLE IF… * You have proven experience in an account management, sales, or customer-facing role — ideally with SMB or B2B clients * You're equally comfortable managing existing relationships and going after new business — you see both as opportunities * You're a natural communicator who can adapt your style depending on whether you're building rapport with a new prospect or deepening a relationship with an existing merchant * You're organised, proactive, and able to manage a diverse portfolio of accounts without losing sight of your targets * You take ownership of your numbers and know how to prioritise your time to hit them consistently * You speak German fluently and have a working level of English for internal communication ---------------------------------------------------------------------------------------------------------------------------------- WHY YOU SHOULD JOIN SUMUP 🌎 Work with global impact — Join a fintech used by over 4 million businesses in 37 markets, from our Berlin office 🌈 Commitment to Diversity and Inclusion — Be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced 🚀 Virtual Stock Option programme — Own a stake in SumUp's future success 📚 €2,000 annual L&D budget — Attend conferences or advance your career through further education 🔗 Referral Bonus — Earn additional rewards by referring talented individuals to join the SumUp team ---------------------------------------------------------------------------------------------------------------------------------- ABOUT SUMUP Be empowered to do more that matters. At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance, and customer relationships. Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify. SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok. ---------------------------------------------------------------------------------------------------------------------------------- Keywords: Key Account Executive, Account Executive, Account Manager, Key Account Manager, Sales Executive, Sales Representative, Sales Consultant, Inside Sales, B2B Sales, SMB Sales, Business Development, Customer Success, Kundenberater, Key Account, Vertrieb, Vertriebsmitarbeiter, Accountmanager, Fintech Sales, Berlin Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.

INBOUND SALES EXECUTIVE EU GTM | Berlin, Germany ---------------------------------------------------------------------------------------------------------------------------------- ABOUT THE TEAM SumUp's Sales team in Germany is at the forefront of helping small businesses discover the tools they need to grow and thrive. As an Inbound Sales Executive based in Berlin, you'll be part of a driven, collaborative team that turns warm inbound leads into long-term merchant relationships. We're a fast-moving team that cares about outcomes, supports each other, and is constantly raising the bar. If you love sales and want to make a real difference for small business owners across Germany, this is the place to do it. ---------------------------------------------------------------------------------------------------------------------------------- WHAT YOU'LL DO * Convert warm inbound leads into active SumUp merchants by delivering a consultative, high-quality sales experience * Manage a high volume of inbound enquiries across phone, email, and chat — responding quickly and professionally to maximise conversion * Understand each prospect's business needs and match them with the right SumUp products and solutions * Own your pipeline from first contact to close, keeping CRM records accurate and up to date * Consistently meet and exceed monthly sales targets and KPIs * Collaborate with onboarding and customer success teams to ensure a smooth handover and great first experience for new merchants * Share feedback from the market to help improve messaging, processes, and product fit ---------------------------------------------------------------------------------------------------------------------------------- YOU'LL BE GREAT FOR THIS ROLE IF… * You have proven experience in a sales or customer-facing role, ideally in an inbound or inside sales environment * You're a confident and empathetic communicator who can quickly build rapport and trust over the phone * You're target-driven and motivated by results — you take ownership of your numbers and know how to hit them * You're organised and able to manage multiple leads simultaneously without letting anything slip * You're comfortable in a fast-paced environment where processes are evolving and priorities can shift * You speak German fluently and have a good level of English for internal communication ---------------------------------------------------------------------------------------------------------------------------------- WHY YOU SHOULD JOIN SUMUP 🌎 Work with global impact — Join a fintech used by over 4 million businesses in 37 markets, from our Berlin office 🌈 Commitment to Diversity and Inclusion — Be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced 🚀 Virtual Stock Option programme — Own a stake in SumUp's future success 📚 €2,000 annual L&D budget — Attend conferences or advance your career through further education 🔗 Referral Bonus — Earn additional rewards by referring talented individuals to join the SumUp team ---------------------------------------------------------------------------------------------------------------------------------- ABOUT SUMUP Be empowered to do more that matters. At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance, and customer relationships. Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify. SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok. ---------------------------------------------------------------------------------------------------------------------------------- Keywords: Sales, Inbound Sales, Sales Executive, Account Executive, Inside Sales, Sales Representative, Sales Consultant, Customer Advisor, Kundenberater, Vertrieb, Vertriebsmitarbeiter, Inbound, Telesales, B2B Sales, SMB Sales, Fintech Sales, Berlin   Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.