Account Executive - SMB/Mid-Market

Superchat

At Superchat, we're rebuilding how businesses talk to their customers. The phone call, the contact form, the support ticket: all of it is being replaced by messaging and AI. We're building the platform that runs underneath. Founded in 2020, Superchat has become the platform of choice for 10,000+ businesses worldwide, from globally recognized brands like Allianz, Auto1, Enpal, Danone, and GASAG to the small businesses, dental practices, and one-person startups that need to look bigger than they are. Today, millions of messages flow through Superchat every single day. We started as a unified inbox: one place for every channel a customer might pick, WhatsApp, email, SMS, Instagram. Then ChatGPT happened, and the second chapter began: AI agents that respond across chat, email, and voice at the quality of the best human teams. We're 100 people, profitable, and have raised €18M in funding (last round 4.5 years ago, we've been growing on our own money since). Headquartered in Berlin. WHO WE WANT Senior commercial leader. You bring 7+ years in B2B SaaS, with significant time at the Head of / Director or VP level leading revenue-generating organizations at meaningful scale. Has unified a revenue organization. You have brought commercial functions - Sales, Partner, Marketing alignment, RevOps, and Customer Success - into one coherent revenue engine, and you understand how the parts compound when run as a system rather than silos. Operated through scaling phases. You have stewarded a sales or revenue organization through a critical scaling phase and have seen first-hand where structures, processes, and people models break. Builder of scalable commercial systems. You have designed and run funnel architectures, forecasting cadences, performance frameworks, and quota models - with discipline and consistency, not just on paper. Strategic and data-driven operator. You translate company-level objectives into quarterly targets, sales motions, and team-level priorities. You run the organization against the numbers, not against opinions. SMB to Mid-Market fluency. You understand the economics, motion, and team dynamics of selling to SMB and Mid-Market customers, and know how to balance velocity with deal quality. High standards, low ego. You combine executive presence with a hands-on builder's mentality, and lead through clarity and example rather than hierarchy. German is a plus. A good working understanding of German is welcome, but not a requirement. WHO WE DON'T WANT Strong operator without strategic range. You execute well on a defined plan, but have not yet led at the level of org design, headcount strategy, and cross-functional revenue planning. Single-function thinker. You think strictly in sales metrics and have not worked closely with Marketing, RevOps, and Customer Success as one revenue system with shared targets and shared accountability. Needs a fully built environment. You rely on mature enablement, RevOps, or people functions being in place, rather than shaping and scaling them as the organization grows. First-time senior revenue leader. You are stepping into a senior revenue leadership role for the first time and have not yet steered an organization through a scaling phase. YOUR DAY TO DAY * You lead the Inbound Sales department of ~25 Account Executive across multiple markets, and act as the connective tissue across the wider revenue organization * You own the commercial forecast; pipeline health, conversion, deal cycle, and segment performance and translate the numbers into focused executive decisions * You sponsor strategically critical deals and engage personally where executive presence accelerates outcomes * You design and continuously improve funnel structure, segmentation, and scalable sales standards across the organization * You lead, coach, and develop Account Executive, raising the performance bar through structured 1:1s, calibration, and clear career frameworks * You partner with the CEO and executive team on commercial strategy, org design, and headcount planning WHY PEOPLE CHOOSE US * Mission that matters. Real impact  * Executive-level ownership. A rare mandate to shape and unify the entire revenue organization during a defining growth phase * Funded with conviction. $18M raised with a strong trajectory toward profitability * Modern revenue stack. Clean CRM foundation, strong RevOps capability, and a high-quality inbound engine to build on * End-to-end leadership scope. Influence revenue strategy, org design, commercial execution, and cross-functional collaboration end-to-end * Direct feedback culture. Transparent, respectful, and candid communication across all levels of the organization Benefits & Culture * Choose between an Urban Sports Club/John Reed membership or a public transport/Dance subscription * Regular company and team events * Annual personal development budget of €500 for conferences, courses, books, career coaching, and more * An inclusive and ambitious startup culture that enables fast professional and personal growth * Beautiful office in the heart of Berlin (Prenzlauer Allee 242) with free snacks, drinks, and top-notch equipment We want to build a community, not just a company. It's important to us to create an environment where people genuinely enjoy spending time together - whether that's through HYROX training, golfing, beer pong tournaments, running clubs, Warhammer, weekend activities, or whatever kind of community you'd like to help build here. We are looking for people with passion, grit, and integrity. You are encouraged to apply even if your experience does not precisely match the description. At Superchat, we welcome diverse perspectives and rigorous thinkers. We look forward to your application. 🙂

Sumup

🚀ACCOUNT EXECUTIVE (ON-SITE – BERLIN) Ready to launch your sales career in one of the world’s fastest-growing fintech companies? Join our high-energy team in Berlin and help us bring smarter payment solutions to small businesses across the DACH market and Europe. At SumUp, we’re on a mission to empower small merchants by making payments simple, accessible, and hassle-free. Today, we support over 4 million businesses in 30+ countries — and we’re just getting started. As an Outbound Account Executive, you'll be part of a collaborative, fast-paced team driving growth and helping entrepreneurs access the tools they need to succeed. We are currently building a new, high-performing outbound sales team in Germany. As an Account Executive – Outbound SMB, you will take full ownership of the entire sales cycle — from identifying and qualifying target customers to successfully closing deals. You will work proactively in outbound sales, focusing on established small merchants (upmarket SMBs) with monthly transaction volumes above €15,000. In this role, you are not a pure product seller, but a trusted solutions consultant, engaging customers as an equal partner, understanding their needs, and positioning the right payment and POS solutions. This newly created position offers you the opportunity to take real ownership, shape processes, and actively develop the German market.   🎯 WHAT YOU’LL BE DOING 🔥 Own the full sales cycle — from first outreach to deal closed 📞 Proactively reach out to small business prospects via cold calls, emails, and social channels 🗺️ Manage your own sales territory, including market research and competitive analysis 📈 Build and maintain a strong, qualified sales pipeline that drives consistent results 🧠 Lead structured discovery & consultation meetings to understand customer needs and position our payment, POS, and kiosk solutions 🎤 Deliver compelling product pitches and demos that turn interest into commitment 🛑 Handle objections with confidence and engage decision-makers at owner & management level 🤝 Collaborate closely with internal teams (Sales Enablement, Product, etc.) to share insights and improve performance 📊 Track your performance, hit your targets, and continuously level up through feedback and data ⚡ Contribute to an energised, ambitious outbound sales culture in the office   👀 YOU’LL BE A GREAT FIT IF YOU: * Several years of outbound B2B sales experience, ideally in the SMB or upmarket SMB segment * Proven success in full-cycle sales with clear quota responsibility * Experience in cold calling, structured lead generation, and pipeline building * Ability to understand more complex customer needs and sell in a consultative, value-based manner * Strong German skills (C2 or native level) and strong English proficiency * High level of self-motivation, a hunter mentality, and strong ownership * Interest in technology, payment solutions, and working with entrepreneurs 💥 WHY JOIN SUMUP 💸 Competitive base salary + uncapped commission   Your earning potential grows with your success! ✅ A Foot in the Fintech Door Work for a global brand that’s scaling fast — and be part of a mission-driven team with real impact 🏢 Office-first Culture in Berlin Collaborate face-to-face with a fun, supportive team and stay connected to the energy of live sales 📚 €2,000 Annual Learning Budget Invest in your development with training, events, or courses that support your goals 🧘 Sabbatical After 3 Years Take a well-earned 30-day break to reset or pursue something meaningful 🌍 Diverse & Inclusive Workplace Be part of a team that values different perspectives and creates space for everyone to thrive 💸 Referral Bonus Help grow the team by referring talented friends or former colleagues — and get rewarded for it Hungry to grow? Curious about fintech? Love working with people? Let’s talk — apply now and kickstart your next chapter with SumUp. Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.

Figma

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for an Account Executive, SMB who will play a critical role generating new business and fielding inbound prospects in their territory. You will be responsible for targeting, building and nurturing positive relationships with key decision-makers and assisting them through their Figma evaluation and buying process of all products. This is an opportunity to accelerate your career, learn from leading sellers in the industry and build an incredible network of cross functional partners at Figma. WHAT YOU'LL DO AT FIGMA: * Create and manage a pipeline of SMB accounts from inbound and outbound activity to consistently meet or exceed quarterly and annual sales targets * Apply effective discovery and value-selling techniques to build and strengthen relationships with key decision-makers in both new and existing customers (500< FTEs) * Align with key decision makers to identify where Figma’s roadmap and innovations can solve business challenges * Conduct thorough analysis to tier and prioritize accounts in large volumes * Expertly position Figma and engage cross-functional partners where necessary to drive deals forward * Leverage opportunities to advance relationships through in-person meetings and networking opportunities WE'D LOVE TO HEAR FROM YOU IF YOU HAVE: * Experience closing sales for a software or SaaS business in an outbound function * Consistent performance meeting pipeline generation targets for net new business * Demonstrated experience successfully managing high volume sales cycles (1-3 months) * A sales methodology and process that creates value for customers * Fluency in German WHILE IT’S NOT REQUIRED, IT’S AN ADDED PLUS IF YOU ALSO HAVE: * Experience selling solutions to technical audiences (i.e. Engineering, Product, Design teams) * Demonstrated ability to succeed in a changing environment * Certified in deal qualification and prospect discovery At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.  Examples of accommodations include but are not limited to:  * Holding interviews in an accessible location * Enabling closed captioning on video conferencing * Ensuring all written communication be compatible with screen readers * Changing the mode or format of interviews  To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.