People Operations Partner

About the team: At SumUp, we’re passionate about supporting small businesses. We believe everyone should have access to flexible, fair, and easy-to-use technology that helps bring their ideas to life. Every day, millions of people around the world dream of starting their own business—and we’re here to help make that happen. Our long-term ambition is to "close the loop" by turning everyday transactions into lasting relationships between businesses and their customers. As part of our People Tech team, our mission is to enable long-term scalability by fostering a data-informed culture through seamless systems and a people-centric employee experience. In this role, reporting to the Head of People Tech, you’ll work at the heart of our Workday ecosystem. You’ll collaborate closely with People Operations, Payroll, and business stakeholders to ensure our Workday HCM setup remains scalable, reliable, and intuitive as we grow. Rather than simply maintaining the system, you’ll help shape how our employee lifecycle processes are designed, configured, and continuously improved — ensuring Workday supports both operational excellence and a seamless experience for SumUppers. What you'll do: * Configure and enhance Workday’s Core HCM module to ensure our processes are scalable, consistent, and easy to navigate. * Partner with stakeholders to translate business needs into thoughtful system design — improving workflows, automation, and data quality. * Strengthen document generation, validation logic, and reporting structures to reduce manual work and prevent downstream errors. * Provide responsive and empathetic guidance to SumUppers using Workday, helping them feel confident and supported. * Build and maintain reliable reports and dashboards, ensuring data accuracy and supporting informed decision-making. * Contribute to clear documentation, structured change management, and sustainable configuration standards. You’ll thrive in this role if you have: * Hands-on experience with Workday HCM Core (experience with additional modules such as Time Tracking or Compensation is a plus). * A solid understanding of Workday fundamentals such as Staffing, Worker Data, Organizations, Business Processes, and Reporting. * Confidence working with structured datasets to validate configuration changes and ensure reliable outputs. * Strong Excel / Google Sheets skills and attention to data accuracy. * The ability to explain technical concepts clearly and translate business needs into scalable system solutions. * A mindset that looks for simplification, standardisation, and continuous improvement. * Advanced English communication skills;  * Intermediate Portuguese; WHY YOU SHOULD JOIN SUMUP 🌎 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office-first setup 🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced 🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success 📚 A dedicated annual L&D budget of €2000 for your individual development, which can be used to attend conferences and/or advancing your career through further education 💶 A corporate pension scheme where we match up to 20% of your contributions 🏖 Generous time off: enjoy 28 days of paid leave plus public holidays and special leave days 🏙 Numerous other benefits such as Urban Sports Club subsidy, Kita placement assistance, and subsidised office lunches 🌴 Break4me: 1-month sabbatical after 3 years of service 🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team About SumUp Be empowered to do more that matters. At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships. Our commitment to small businesses is reflected in our diverse teamOpens in new window of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify. SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedInOpens in new window, InstagramOpens in new window, and TikTokOpens in new window. Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp. Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.

Raisin is the world’s leading platform for savings and investment products. Founded in 2012, the FinTech connects consumers with banks in the EU, the UK and the US. This gives consumers better interest rates and banks a diversified form of refinancing. Our vision is to offer savings and investments without barriers and thus open up the global 160 trillion euro market. Raisin currently employs more than 800 people from over 75 countries worldwide. Today, the platform holds over 80 billion euros in assets from more than one million investors which have accrued over 5 billion euros in returns. Team The People Solutions team serves as the strategic engine room of Raisin’s People & Culture team by building a secure, data-driven, and compliant infrastructure that scales the organization. By bridging the gap between strategy and technology, the team optimizes HRIS systems to eliminate manual work, leverages analytics and AI to drive smarter business decisions, and acts as a compliance anchor managing audits, policies, and risk. Your Responsibilities * You establish People policy and process standards by authoring, reviewing, and maintaining the global and local People policy frameworks, ensuring all documentation is logical, accessible, and structured according to company standards. * You look after AI-readiness and ethical governance in the People domain by reviewing existing policies and processes to ensure they are compliant with emerging AI regulations, address corresponding risks, and protect employee data privacy. * You partner with the wider People Solutions team to ensure that automated People processes and AI-driven tools have clear human-in-the-loop overrides and ethical safeguards. * You design, implement, and maintain a Risk and Controls Framework specifically for People processes that is in alignment with Raisin’s global compliance framework. * You track upcoming changes in employment law, data protection (e.g., GDPR, local privacy laws), and AI regulations and proactively update policies and process accordingly before they take effect. * You align closely with the People and Culture leadership and conduct regular spot-checks and internal mini-audits to ensure teams are executing People processes strictly according to documented standards. * You serve as the primary point of contact for all internal, external, and third-party People audits and governance-related reporting requests. * You manage and fulfill documentation requests from external supervisory bodies, labor ministries, and regulatory agencies. * You design and oversee in close collaboration with Raisin’s People and Culture leadership the implementation of Corrective Action Plans (CAPs) across the broader People team if audit gaps are identified. Your Profile * You hold a Bachelor’s degree in Human Resources, Psychology,  Business Administration, Legal Studies, or a related field. * You have 5+ years of progressive experience in Human Resources, with at least 2–3 years focused explicitly on HR Compliance, HR Audit, or People Operations Governance. * You have strong People domain knowledge incl. People processes across the employee lifecycle. * You have direct experience drafting, structuring, and maintaining comprehensive HR policies, employee handbooks, and standard operating procedures (SOPs). * You have a deep understanding of regional employment standards, labor laws, and strict data privacy regulations (e.g., GDPR) as well as strong foundational knowledge of emerging frameworks impacting HR technology, such as the EU AI Act. * You have strong communication skills and you feel comfortable collaborating with both technical and non-technical stakeholders. * You have the ability to "speak tech" and understand how data flows through an HRIS. * You have the ability to act as a bridge between rigid legal/audit teams and fast-moving People teams without causing friction. * You have a strong focus on data integrity, semantic clarity in documentation, and spotting subtle gaps in process controls. * You are fluent in English. Additionally, professional working proficiency in German is required to interpret local labor laws. Join our mission, join our team – and grow with us! At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities. As part of our team, you will benefit from: * Employee Development Budget of €2,000 and four full training days per year. * Flexible working hours, home office and 30 vacation days. * A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%. * Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month.  * Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month. * Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs. * Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office. * You are moving from another country or city to join us? We may support your relocation. Raisin Applicant Privacy Policy We value diversity and the unique experiences each individual brings. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. We are an equal opportunity employer and are committed to creating an inclusive environment for everyone, regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.