Waiter/ Waitress - Cecconis Bicester Village

The Role…  At Soho House, a Waiter plays an essential role in delivering refined, attentive, and personalised service to our members and guests. Working closely with the floor and kitchen teams, you are responsible for ensuring a smooth dining experience while reflecting the Club’s standards of professionalism, discretion, and excellence.   Your main responsibility is to ensure that members have an enjoyable experience. You will deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill.  ---------------------------------------------------------------------------------------------------------------------------------- What's in it for you? * Weekly Pay * Team meal whilst on shift prepared by our chefs * Soho Friends Membership * 50% Team discount on Food & Drink, 7 days a week * Staff Room Rates * Health Cash Plan (option to up to 2 additional dependents) * Dental Plan (option to add up to 2 additional dependents) * Birthday Day Off after 1 years' continuous service * Up to 50% Staff Discount on Cowshed & Soho Home * In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. * Free Counselling Sessions * Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. * Continuous training to develop yourself personally and professionally * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career ---------------------------------------------------------------------------------------------------------------------------------- Key duties… * Warmly greet members, introduce menus, and ensure immediate engagement upon seating. * Take accurate food and drink orders, accommodating any allergies or dietary needs. * Deliver a seamless service by coordinating with kitchen and bar staff, ensuring timely and correct order delivery. * Provide knowledgeable recommendations on menu items, including food and drink pairings. * Maintain exceptional table service—top up water, wine, and beverages proactively throughout the member’s stay. * Ensure a pristine environment, including setting up and resetting tables, and maintaining cleanliness at all times. * Handle member requests and special accommodations with flexibility to create memorable, personalized experiences. * Support seamless payment through card, the Soho House App, or House Pay. * Uphold discretion and professionalism, especially when serving VIPs and PWKs. * Contribute to team success, attending briefings, tastings, and assisting colleagues where needed. ----------------------------------------------------------------------------------------------------------------------------------   What we are looking for... * 2–3 years in a similar high-end dining environment.  * Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure * Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests * Must be able to demonstrate competency as outlined in the training schedule and Club School * Must be able to work flexible shifts and schedules, including weekends and holidays as needed * Ability to take direction, work in a team environment and autonomously The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences. Pay Range £15.50—£15.50 GBP

We are looking for a “Waiter with the qualifications below: Qualifications: * Ability to work well under the pressure of coordinating many requests at any given time * Ability to work flexible hours, including weekends, holidays if necessary * Knowledge of  POS device * Service knowledge * Spoken and written fluency in English Job Description: * Inform guests about the special items for the day and menu changes if any * Suggest food and beverages to the guests and also try to up-sell * Take food and beverage orders from the guests on the order taking pads * Making sure that the order is correct by repeating them to the guests * Entering the food and beverage in our Micros System * Mise-en-Place / adhering to the duties check-lists * Performing basic cleaning tasks as needed or directed by supervisor/manager * Filling in for absent staff as needed * Communicate to the guests and provide assistance with their queries * Coordinate with different departments (i.e. bar/kitchen etc.) to ensure smooth operation and guests satisfaction * Promptly respond to the guests with any additional requests * Adhere to grooming and appearance standards consistently * Is aware of allergy procedure * Is familiar with all tasting-notes from all menu items (food and beverage) * Help other areas of the restaurant when needed * Is familiar with the waiter-cashing out procedure * Making sure that a proper handover has been done before leaving the shift