Product Experience Team Lead

Team Lead, DevX Platform as a Service

Cargurus

Who we are At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we’re the largest and fastest-growing automotive marketplace, and we’ve been profitable for over 15 years. What we do The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus—our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride! Role overview The DevX PaaS team builds and operates CarGurus' Kubernetes-based developer platform that enables product teams to ship quickly, reliably, and at scale. We're a sub-team within Developer Experience in Engineering Platform, partnering across engineering to remove friction, modernize our stack, and accelerate time-to-market. This is a player-coach leadership role. As Team Lead, you'll own the day-to-day leadership of a small team of engineers — running ceremonies, planning quarterly capacity, growing the people on your team, and serving as the primary point of contact for PaaS across Engineering Platform — while staying technically hands-on enough to make meaningful contributions on our most important platform work — autoscaling, agentic automation of cluster maintenance and upgrades, service discovery, and the continued evolution of our proprietary Mach5 platform with AWS-native capabilities. You'll be the connective tissue between our platform's technical direction and the developers who depend on it every day. Three big bets anchor the team's near-term direction: keeping Kubernetes healthy and cost-efficient through autoscaling and increasingly automated maintenance; piloting an AI-assisted support model for developer questions (starting with PaaS); and standing up service discovery (and eventually service mesh) to simplify how services connect. Everything below ladders up to these themes. What you'll do Lead the team * Own team operations for DevX PaaS: run 1:1s, sprint ceremonies, and quarterly capacity and project planning, and represent PaaS in Engineering Platform planning and prioritization forums. * Grow the engineers on your team through coaching, feedback, and equitable allocation of high-impact, growth-oriented work — including an "epic lead" model where engineers own end-to-end delivery of major initiatives. * Shape the team's quarterly portfolio so that the team's energy is spent on the highest-leverage work, balancing a heavy load of non-discretionary platform work (upgrades, migrations, maintenance, on-call) against modernization and strategic initiatives. * Be the primary point of contact for PaaS across Engineering Platform — framing problems, aligning on scope, and making sure downstream teams understand impacts and timelines. Drive the platform (hands-on) * Help design, build, and operate the Kubernetes platform on AWS EKS with a focus on reliability, security, and developer ergonomics (multi-env, multi-region). * Guide the team's Controller/Operator and deployment model (e.g., CGService) to provide consistent, self-service delivery across repositories and environments. * Lead critical upgrades and rollouts: Kubernetes, Rancher, and routine add-on upgrades utilizing ArgoCD and HCP Terraform. * Set the direction for autoscaling across product and EP services — driving automated scale-down, day-2 EKS optimizations, and cost/performance wins in partnership with product teams. * Champion agentic and AI-assisted workflows for cluster maintenance — automating EKS upgrades, PR generation, and bundled maintenance to reduce manual toil and create predictable, low-disruption maintenance windows. * Advance service discovery (and eventually service mesh) to provide a robust, automated way for services to find and communicate with each other, reducing hard-coded dependencies and improving system resilience. * Expand our proprietary Mach5 platform with AWS-native capabilities, continuing to shield developers from Kubernetes complexity while modernizing the underlying stack. * Guide remaining platform modernization, including the tail end of the ingress-nginx retirement / Gateway API migration, to simplify developer configuration and reduce operational toil. * Pilot a more scalable, AI-assisted support model for developer questions — starting with PaaS — by curating documentation, embedding AI into the support flow, and reducing the manual triage burden on the team. * Raise platform reliability by hardening alerting/runbooks and participating in the team's on-call rotation with sensible, business-hours expectations and documented handoffs. Communicate and partner * Represent PaaS in EP-level forums (all-hands, capacity planning, leads meetings), translating technical trade-offs into clear, audience-appropriate language for both engineers and executive stakeholders. * Build relationships across DevX, Engineering Platform, and product teams to advocate for the platform work that matters and to keep partners aligned and informed. * Champion a healthy, customer-centric operating model where platform priorities are visible and traceable to the outcomes our customer teams care about. What you'll bring * 5+ years of experience as a software engineer in a professional setting, with some experience leading projects, mentoring engineers, or acting as a tech lead / team lead. * Deep Kubernetes/EKS experience operating production workloads at scale, with proficiency in containerization and cloud environments. * Strong Go (or equivalent) systems programming skills; familiarity with controller/operator patterns is a plus. * AWS fluency across core primitives (networking, IAM, load balancing, storage) and platform guardrails. * Infrastructure as Code experience (Terraform, Helm, ArgoCD, GitHub-based workflows) and CI/CD automation. * An observability and SRE mindset: metrics, tracing, logging, SLOs, incident response, and post-incident learning. * A security-by-default bent: policy-as-code (e.g., Kyverno), least-privilege, image/runtime controls. * People leadership instincts: you enjoy growing engineers, running a calm and predictable team, and making sharp prioritization calls under competing demands. * Developer empathy and clear communication; you enjoy building paved roads that hundreds of engineers can rely on, and you can tailor your message to both technical and non-technical audiences. * An enthusiasm for leveraging AI to accelerate both your team's work and how the platform enables engineering. The displayed range represents the expected annual base salary / On-Target Earnings (OTE) for this position. On-Target Earnings (OTE) is inclusive of base salary and on-target commission earnings, which applies exclusively to sales roles. Individual pay within this range is determined by work location and other factors such as job-related skills, experience, and relevant education or training. This annual base salary forms part of a comprehensive Total Rewards Package. In addition to benefits, this role may qualify for discretionary bonuses/incentives and Restricted Stock Units (RSUs). Position Pay Range $154,000—$193,000 USD Working at CarGurus We reward our Gurus’ curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives. CarGurus may require in-person interviews as part of our hiring process, particularly for positions based in our Boston and Dublin offices. Candidates selected for an in-person interview will be notified in advance. Please be aware that travel expenses are the responsibility of the candidate. We welcome all CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential—starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That’s why we hope you’ll apply even if you don’t check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid

Director, Growth

Cargurus

Who we are At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we’re the largest and fastest-growing automotive marketplace, and we’ve been profitable for over 15 years. What we do The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus—our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride! Role overview Meet CarGurus—the #1 visited online car shopping website in the US. At CarGurus, we’re building the world’s most trusted and transparent automotive marketplace where it’s easy to find great deals from top-rated dealers.  Founded in 2006 by Langley Steinert (co-founder of TripAdvisor), CarGurus is a technology company with a passion for data and its power to simplify every aspect of the car shopping experience. Using proprietary technology, search algorithms and innovative data analytics, we provide unbiased validation on pricing, dealer reputation and vehicle history. Are you looking to join the Inventory & Data team at a dynamic and fast-paced technology company? The Director, Inventory Growth will help manage strategy and operations for our Inventory vertical. You will guide key strategic decisions, as well as work cross-functionally to implement critical business initiatives. You'll have the opportunity to work alongside leadership teams in Sales, Marketing, Business Development, Finance, Product, and Engineering. A successful candidate will have strong analytical skills and an ability to work cross-functionally to implement change.   What you'll do Lead the team that is responsible for growth for the Inventory vertical - including: pricing & packaging, sales enablement, sales strategy and sales analytics.  Pricing & Packaging * Define and lead the Inventory vertical pricing strategy, setting clear goals and execution plans to drive transformation and measurable business impact, partnering closely with the GTM Pricing team. Partner closely with Product and Engineering to partner on roadmap pricing implications * Manage pricing analytics and intelligence for Inventory vertical, delivering actionable insights to sales, finance, and executive leadership * Cross-functional stakeholder leadership: serve as the primary pricing subject matter expert and trusted advisor to cross-functional partners and the Inventory team on all pricing and packaging initiatives within the inventory vertical Sales Strategy * Define and execute the inventory vertical enablement strategy that equips the sales team with the knowledge, tools, and confidence to effectively engage customers partnering closely with GTM Leadership, Product, Marketing, and Operations (inclusive of SMC, PriceVantage and new Inventory solutions) * Develop and drive the long-term sales strategy and roadmap, aligning with company goals and market opportunities within Inventory vertical. Lead cross-functional initiatives to enhance sales capabilities, integrating people, processes, and tools for scalable growth. Partner with Sales and Marketing Leadership to ensure strategic alignment and execution of revenue-driving initiatives. * Lead efforts to optimize sales and sales operations processes to achieve superior efficiency, scalability, and performance. Establish sales workflows, leveraging industry benchmarks and innovative practices to enhance operational effectiveness. Drive adoption of optimized processes through change management, training, and continuous improvement initiatives. * Partner cross-functionally with Product, Product Marketing, and GTM leaders to own the field readiness process for new product launches * Develop and implement scalable programs that improve sales velocity, rep ramp time, and conversion performance across inventory sales team. * Lead cross-functional initiatives to support new market entries, sales model evolution, and growth experiments that accelerate reach and impact Sales Analytics * Analyze sales funnel data to identify performance gaps and drive initiatives that improve contact-to-close rates, lead follow-up times, and quota attainment. * Build dashboards, KPIs, and reporting that provide real-time visibility into sales performance * Insights Delivery: Deliver actionable insights through advanced analytics, including pipeline performance (e.g., conversion rates, deal progression), business hindsighting (e.g., performance driver analysis), and client experience metrics (e.g., NPS drivers and next steps). Build and maintain dashboards and reports to provide Sales Leadership with real-time visibility into performance trends and opportunities. Leverage predictive analytics to anticipate market shifts and inform strategic decisions.   What you'll bring * 10+ years of relevant experience, including experience in Sales Strategy, Growth, Sales Enablement, Revenue Strategy a plus * Experienced people leader with a track record of developing and managing high-performing teams. * Proven ability to influence and align cross-functional leaders in a matrixed environment * Excellent analytics and communication skills, with experience working cross functionally and with senior stakeholders * Highly organized, detail-oriented, and capable of managing multiple complex initiatives simultaneously * Thrives in a fast-paced, evolving environment and can bring structure to ambiguity * Strong PowerPoint and presentation skills * Strong organizational skills and attention to detail * Experience in technology and/or SAAS a plus * SalesForce experience a plus The displayed range represents the expected annual base salary / On-Target Earnings (OTE) for this position. On-Target Earnings (OTE) is inclusive of base salary and on-target commission earnings, which applies exclusively to sales roles. Individual pay within this range is determined by work location and other factors such as job-related skills, experience, and relevant education or training. This annual base salary forms part of a comprehensive Total Rewards Package. In addition to benefits, this role may qualify for discretionary bonuses/incentives and Restricted Stock Units (RSUs). Position Pay Range $165,000—$207,000 USD Working at CarGurus We reward our Gurus’ curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives. CarGurus may require in-person interviews as part of our hiring process, particularly for positions based in our Boston and Dublin offices. Candidates selected for an in-person interview will be notified in advance. Please be aware that travel expenses are the responsibility of the candidate. We welcome all CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential—starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That’s why we hope you’ll apply even if you don’t check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid

Product Manager, Consumer Decision

Cargurus

Who we are At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we’re the largest and fastest-growing automotive marketplace, and we’ve been profitable for over 15 years. What we do The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus—our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride! Role overview CarGurus is looking for a Product Manager to join our Consumer Decision Product team. The Decision team owns a critical experience on the CarGurus marketplace—helping shoppers decide which car to buy and enabling them to confidently connect with dealers. As the Product Manager for Consumer Decision, you’ll own the roadmap for the targeted Vehicle Detail Page (VDP), our unique landing experience built for high-intent consumer traffic. You will shape how millions of users first experience CarGurus, leveraging personalization to guide consumers and ensure they find the perfect vehicle. By partnering with engineering, design, analytics and marketing teams, you’ll build new features and evolve existing experiences to  improve decision confidence, and unlock future growth. This role is ideal for a growth-minded product manager who thrives at the intersection of product, marketing, and experimentation, and who enjoys owning highly visible, high-impact surfaces with clear success metrics. What you'll do * Own the product vision, strategy, and roadmap for core decision and conversion experiences, including high-intent listing and landing surfaces * Partner with Engineering, Design, Analytics, and Marketing to launch features that balance shopper trust, brand integrity, and business outcomes * Lead experimentation and iteration across, using A/B and multivariate testing, behavioral data, and funnel analysis to drive measurable gains in lead volume and quality * Elevate the consumer journey from acquisition to lead submission while driving value for the user * Pioneer GenAI experiences to enhance vehicle understanding, comparison, and shopper-dealer connections * Act as a strong advocate for the shopper, translating user needs, research, and data insights into clear product requirements and compelling narratives * Clearly define success metrics, track performance, and communicate results and learnings to stakeholders and leadership What you'll bring * 3+ years of product management experience, ideally in consumer-facing, marketplace, e-commerce, or growth-oriented environments * Analytical rigor: comfort defining metrics, digging into data, and using insights to inform prioritization and tradeoff decisions * A strong user mindset paired with business acumen—you care deeply about shopper trust and measurable impact * Excellent communication and cross-functional collaboration skills, with experience aligning diverse stakeholders, including Engineering, Design, Analytics and Marketing teams, around a shared roadmap and outcomes * Demonstrated success in growth or optimization-focused PM roles, using experimentation and funnel analysis to improve core conversion experiences and KPIs * Familiarity with marketing technology, performance marketing concepts, or acquisition funnels (e.g., paid search/social, landing pages, attribution, conversion measurement) * Exposure to GenAI-powered consumer experiences, decision support tools, or personalization systems * A bias toward action, curiosity, and continuous learning (plus a sense of humor)   The displayed range represents the expected annual base salary / On-Target Earnings (OTE) for this position. On-Target Earnings (OTE) is inclusive of base salary and on-target commission earnings, which applies exclusively to sales roles. Individual pay within this range is determined by work location and other factors such as job-related skills, experience, and relevant education or training. This annual base salary forms part of a comprehensive Total Rewards Package. In addition to benefits, this role may qualify for discretionary bonuses/incentives and Restricted Stock Units (RSUs). Position Pay Range $123,000—$154,000 USD Working at CarGurus We reward our Gurus’ curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives. CarGurus may require in-person interviews as part of our hiring process, particularly for positions based in our Boston and Dublin offices. Candidates selected for an in-person interview will be notified in advance. Please be aware that travel expenses are the responsibility of the candidate. We welcome all CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential—starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That’s why we hope you’ll apply even if you don’t check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid