In this role, you will be a key player in providing exceptional customer service and driving sales performance in our retail
store. As a Store Advisor, you will leverage your expertise to enhance the customer experience. Your responsibilities will include
guiding customers through their shopping journey, maintaining optimal stock levels, executing visual merchandising plans, and
contributing to the overall success of the store. Join us to make a significant impact, grow your career, and help shape the
future of our retail environment.
- Greet customers warmly and assist them in finding products that meet their needs. - Respond to customer inquiries and resolve
issues effectively, ensuring a positive shopping experience. - Offer product knowledge and recommendations to enhance customer
satisfaction. - Maintain a solid understanding of the products and services offered in the store. - Share relevant product
information with customers to assist them in making informed purchasing decisions. - Assist with unpacking, back-stocking, and
organizing deliveries to ensure inventory is efficiently managed. - Help maintain a clean, organized, and safe work environment,
adhering to Health & Safety (H&S) standards. - Support daily operational tasks such as restocking shelves, updating displays, and
managing product flow. - Work closely with other team members to ensure a seamless customer experience. - Participate in team
meetings and training sessions to stay updated on store policies and procedures. - Support colleagues by sharing knowledge and
assisting with tasks as needed. - Provide constructive feedback to store leadership on customer preferences, product performance,
and operational processes. - Contribute ideas for in-store events, community engagement, and other activities to boost customer
interaction and store presence. - Uphold the company’s values and brand philosophy in all interactions, both with customers and
colleagues. - The Team Spirit: Foster a collaborative and positive team environment. - The Positive Spirit: Demonstrate a strong
commitment to providing exceptional customer service. - The Explorer Spirit: Embrace new ideas and initiatives to drive store
success. - The Athlete Spirit: Uphold high standards of integrity and professionalism in all actions.
- You have 1+ years of relevant experience in retail or customer service - You have an understanding of customer service
excellence, with the ability to engage customers, address their needs, and provide effective solutions. - You possess
organizational skills and attention to detail - Excellent communication skills and the ability to provide constructive feedback to
improve store processes and customer service levels.
As a Store Advisor, you will be part of a dynamic and passionate team dedicated to delivering exceptional customer experiences and
driving store success. You will work closely with fellow advisors to ensure our retail environment is welcoming, efficient, and
aligned with our brand values. Together, you will collaborate to maintain high standards of visual merchandising, manage inventory
effectively, and support each other's growth and development. Your role will be instrumental in fostering a positive,
team-oriented culture. Join our team and contribute to a supportive and innovative retail community.
On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop
holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented
atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose. Typical
cash compensation range for this position is $18/hr - $20/hr plus a quarterly bonus based on store performance. Individual
compensation packages are based on various factors unique to each candidate including experience, industry knowledge,
qualifications, skill set, and location. At On we understand cash compensation is just one piece of your total rewards package. In
addition to cash compensation, On offers a competitive benefits package including medical, dental, and vision benefits, along with
a industry leading PTO package, and competitive 401k program. On is an Equal Opportunity Employer. We are committed to creating a
work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of
discrimination. We are requesting that you provide sensitive demographic information such as gender identity and race/ethnicity to
help us ensure that we are creating equitable and fair experiences for all potential future team members. You are not required to
provide this demographic information and this information will in no way impact your eligibility for hire.