Employee Applicant Privacy Notice
Who we are:
Shape a
brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with
personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first
technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and
we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with
our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial
world.
The role:
The Risk Strategy Execution Analyst is responsible for
assisting in the implementation of strategies and treatments in the lending space, using coordination and communication skills to
help with the execution of collections initiatives that optimize collections efficiency while keeping within policy and
regulation.
What you’ll do:
- Coordinate and facilitate the implementation of new
treatments and strategies across lending products
- Develop detailed business requirements for small to mid-sized projects,
and communicate those requirements among our partners; including Risk Infrastructure (R/I) and Engineering & Product
Development (EPD)
- Assist with the implementation of strategic initiatives, ensuring visibility across several teams,
including Legal, Compliance, Finance, EPD and R/I
- Perform post-implementation validation and suggest/implement solutions
for effectively mitigating, monitoring and reporting on defects
- Identify key work streams within projects, and facilitate
cross-departmental communication, including coordination of activities within major release timelines
- Effectively develop
internal mechanisms for tracking and reporting on project progress, including early detection and escalation of blockers and risks
to avoid negative impact on collections effectiveness
- Offer creative solutions for driving initiatives forward despite
roadblocks
- Work with Operations and EPD partners to identify gaps in system/operations process flows ensuring alignment
of strategy/intent, execution, policies, state legalities, and regulatory guidelines as it relates to contacting delinquent
customers
What you’ll need:
- 5+ years of collections and operations industry experience
with a bachelor’s degree
- Strong organizational skills, with the ability to keep multiple projects on track
simultaneously, while recognizing and communicating risks and roadblocks
- Advanced analytical and problem-solving skills
to identify and resolve issues promptly; suggest alternative solutions; support SoFi’s overarching strategic goals relative to
loss prevention
- Effective and collaborative communication skills (both verbal and written); including ability to
translate business needs into detailed product requirements, and to quickly seek clarification to resolve ambiguities
- Innovative and capable of developing creative solutions to complex, data-driven problems
- Ability to collaborate well
with teammates and business partners in a remote work setting
Nice to have:
Strong SQL experience to be able to perform testing validation at a data level
- Experience working within a
Snowflake environment
- Project management experience
- Strong collections industry knowledge, including a sound
understanding of relevant regulations like FDCPA, TCPA, FCRA, and a working knowledge of the impact of CFPB’s Reg F on the
collections landscape
Compensation and
Benefits
The base pay range for this role is listed below. Final base pay offer will be
determined based on individual factors such as the candidate’s experience, skills, and location.
To view all of our comprehensive and competitive benefits,
visit our Benefits
at SoFi page!
SoFi provides equal
employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including
religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and
conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over),
physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic
information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without
regard to protected characteristics. Pursuant to the
San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction
records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment,
SoFi offers reasonable accommodations to candidates
with physical or mental disabilities. If you need accommodations to participate in the job application or interview process,
please let your recruiter know or email accommodations@sofi.com. Due to insurance
coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees
If you are a current employee, do not
apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.