Manager/Senior Manager, Order to Cash

Senior RFP Program Manager

Contentful

ABOUT THE OPPORTUNITY The RFP Program Manager owns the end-to-end lifecycle of RFPs, RFIs, RFQs, and due diligence questionnaires. This role serves as the central coordinator for enterprise proposal development, ensuring high-quality, compliant, and timely responses aligned with company positioning and standards. You will operate at the intersection of Sales, Deal Desk, Product, Legal, Security, and Finance, driving structured, scalable proposal execution. WHAT TO EXPECT? * Lead and project-manage the full RFP lifecycle from intake through submission * Assess requirements and build structured response plans, timelines, and ownership * Coordinate cross-functional inputs (Sales, Legal, Security, Product, Engineering, Finance) * Draft, edit, and refine responses for clarity, accuracy, and consistency * Ensure alignment with product positioning, commercial terms, and company standards * Own, maintain and evolve the RFP knowledge base / content library * Track deadlines, risks, approvals, and deliverables to ensure on-time submission * Ensure compliance with technical, security, pricing, and contractual requirements * Support post-submission activities (clarifications, best and final offers, follow-ups) * Drive continuous improvement through metrics, reporting, and process enhancement WHAT YOU NEED TO BE SUCCESSFUL? * 3–5+ years in RFP/proposal management, sales operations, or solution engineering * Strong project management and organizational skills * Excellent written communication skills and attention to detail * Ability to operate cross-functionally in fast-paced, high-growth environments * Familiarity with SaaS business models strongly preferred * Experience with proposal tools (e.g., Loopio, RFPIO, Arphie) a plus What success looks like * High-quality, consistent, and on-time RFP submissions * Scalable and well-maintained proposal content library * Efficient cross-functional coordination with minimal friction * Clear visibility into pipeline, timelines, and risks * Continuous improvement in response quality and turnaround timing Ideal profile * Ownership mindset with strong attention to quality and deadlines * Structured thinker who can manage complex, multi-stakeholder workflows * Comfortable driving alignment across technical and business teams * Balances speed with accuracy and compliance WHAT'S IN IT FOR YOU? * Join an ambitious tech company reshaping the way people build digital experiences * Full-time employees receive Stock Options for the opportunity to share in the success of our company * Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.  * Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. * We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days * Company paid parental leave to care for and focus on your growing family  * Use your personal annual education budget to improve your skills and grow in your career * Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties  * An annual wellbeing stipend to care for your physical, financial, or emotional health * A monthly communication stipend and phone hardware upgrade reimbursement. * New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment. This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans. The application deadline is 06/02/2026 Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example. Colorado Salary: $126,000- $170,000 WHO ARE WE? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. EVERYONE IS WELCOME HERE! “Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have. By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

Billing Operations Analyst

Datadog

Datadog’s Finance team collaborates with teams across the organization, providing commercial, operational, and analytical support to ensure that Datadog’s business continues to grow as rapidly and efficiently as possible. We are seeking a Billing Operations Analyst to join our growing Finance team at Datadog. As a member of the Billing Operations team, you will serve as a trusted partner within the Finance organization, delivering support to a wide range of internal departments and external customers. In this role, you will play a meaningful part in key initiatives designed to drive operational efficiency and create lasting impact across multiple teams and stakeholders. What You'll Do: * Leverage multiple internal tools and systems to research, analyze, and resolve complex billing questions and customer inquiries. * Partner closely with cross-functional teams—including Customer Success, Sales, DealDesk, Sales Systems, Order Operations, and Product—to provide support and insights into Datadog’s billing practices. * Help customers understand their invoices and billing details, which vary based on usage patterns and plan type. * Proactively identify, communicate, and collaborate with the Customer Success and Sales teams to resolve customer billing discrepancies and issues in a timely manner. * Manage and triage an incoming queue of requests and inquiries across Zendesk, Jira, and a dedicated Billing Operations Slack channel, ensuring prompt and accurate responses. * Contribute to ad-hoc projects and process improvement initiatives as they arise. Who You Are: * Bachelor’s degree in Accounting, Finance, or Computer Science. * 1–3 years of relevant professional work experience. * Proficiency in Google Sheets and/or Microsoft Excel. * Excellent written and verbal communication skills. * Proactive, hands-on approach with a passion for tackling new challenges and continuously improving existing processes. * Strong attention to detail with the ability to effectively multi-task and prioritize in a fast-paced environment. Bonus Points: * Prior experience in a SaaS environment. * Hands-on experience with NetSuite and/or Salesforce. * Working knowledge of SQL. * Experience with data visualization tools such as Tableau and/or Metabase. Benefits and Growth: * Generous and competitive benefits package * New hire stock equity (RSUs) and employee stock purchase plan * Continuous career development and pathing opportunities * Employee-focused best in class onboarding * Internal mentor and cross-departmental buddy program * Friendly and inclusive workplace culture Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #LI-Hybrid Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $64,000—$94,000 USD ---------------------------------------------------------------------------------------------------------------------------------- About Datadog:  Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. ---------------------------------------------------------------------------------------------------------------------------------- Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.  Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.  Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

Senior Manager, Commercial Finance Operations

Vertice

Spend on technology is one of the biggest items in an enterprise CFO’s budget, second only to headcount. Traditional procurement is one of the most frustrating, friction-filled bottlenecks in modern businesses. A single purchase routinely stalls for months, drowning in endless email threads and dragging in teams from Finance, Legal, Security, and IT. Vertice is the world’s first Intelligent Procurement Platform aiming to eliminate this chaos. By combining automated agentic workflows, deep AI insights, and a global network of expert negotiators, we empower enterprises to buy smarter and scale at pace. The market response has been unprecedented: * $75bn+ in spend processed across our platform. * 20% savings consistently delivered to our customers. * 70% reduction in standard enterprise procurement cycles. * 13X revenue growth achieved over the last two years alone. Founded by serial technology entrepreneurs Roy and Eldar Tuvey, who have successfully scaled and exited two category-defining platforms and created $600M+ in enterprise value, we are backed by over $100M in Series C funding from tier 1 global investors including Bessemer Venture Partners, 83North, and Lakestar. We were recently recognized as the #2 fastest-growing company on the Sunday Times' Tech 100 and named the fastest-growing startup in the UK and Ireland by the FT’s Sifted. With headquarters in London and hubs in New York, Brno, Sydney, and Johannesburg, we are fundamentally reshaping the global B2B economy. THE ROLE We're hiring a senior operator to build out and run Commercial Finance Operations — a new function within Finance, reporting to the Finance Director. The remit covers the operational layer that turns commercial activity into accurate, timely, well-controlled financial outcomes. Our multi-product offering, direct sales motion, and high degree of contractual customisation create real complexity in how deals translate into billing, revenue, commissions and cash. We need a senior owner to bring rigour, design the operating model from scratch, and run it. This is a hands-on leadership role. You will own a defined book of work from day one, build a small team over time, and act as a senior voice in commercial and finance decisions across the business. WHAT YOU'LL OWN * Quote-to-cash operations end to end — billing setup, invoicing, AR, cash application and collections. Making sure commercial constructs translate cleanly into what we bill, collect and book. * Contract operationalisation — custom order forms, multi-product entitlements, usage tiers, mid-term amendments and renewals. Where deal desk and legal hand off, you pick up. * Commission operations — running calculation cycles, handling adjustments and exceptions, partnering with Sales and Strategic Finance on policy, and ensuring reps trust the numbers. You won't own plan design but you will own execution. * Pricing realisation and discount governance — visibility into what we sell at versus list, by product, segment and rep, with the reporting and process that supports better commercial decisions. * Commercial finance systems — working with our systems team on the finance stack (Salesforce, billing platform, NetSuite and the connections between them). You'll own process design and data integrity. * Cross-functional leadership — the senior point of contact from Finance into Sales, Customer Success and Legal for anything commercial-operations adjacent. WHAT YOU'LL BRING * A track record of running quote-to-cash, billing and AR operations in a B2B SaaS environment at scale — you understand the plumbing in detail and have designed and improved it, not just operated within it. * Strong commercial fluency — you can read a custom order form and immediately see the operational and financial implications. Comfortable holding your own with sales leaders, lawyers, finance partners and systems engineers. * Real depth in sales compensation operations — you've run comp cycles in environment with bespoke clauses, accelerators, clawbacks and one-off arrangements. * Systems fluency across Salesforce (ideally CPQ), a billing platform, and NetSuite or equivalent. You don't need to be the admin but you need to understand the architecture and the failure modes. * Leadership experience — you've built or scaled a function before, or operated as the senior IC in a function that needed building. You can hire, develop and set direction. * A bias toward simplification — our environment is complex but the answer is usually cleaner process, not more process. REQUIREMENTS * A minimum of 8 years’ experience in commercial finance, revenue operations or quote-to-cash roles within B2B SaaS. * Experience implementing or improving order-to-cash KPIs (DSO, billing accuracy, collections efficiency) with measurable outcomes. HELPFUL, NOT REQUIRED * Experience in a multi-product SaaS business with usage-based or hybrid pricing. * Exposure to ASC 606 revenue recognition in a practical operational context. * Experience working closely with deal desk, legal and accounting as distinct functions. Final things to note Vertice is an equal opportunities employer, although you must be legally able to work in the specified region of the job. Any personal data you provide will be processed in accordance with Vertice's privacy policy and applicable data protection law. We use AI-assisted tools to help us review and assess applications more efficiently. These tools support our Talent team but do not make hiring decisions autonomously. You have the right to contest any AI-assisted decision, and exercise your data subject rights by contacting us; please follow the instructions in our privacy policy. We like to deal directly with our candidates so no agencies please! If you aren’t sure this job applies to you, feel free to send your CV to careers@vertice.one, and we’ll be happy to take a look and see if you could be a good fit anywhere else in our business!