Home Equity Processor

Shape a

brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with

personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first

technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and

we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with

our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial

world.​

Location: Frisco, Texas; going to the office once or twice per week is

required ​

The Home Equity Processor works directly with individual

applicants to review loan applications to ensure that the application is complete and accurate. This requires time and attention

to detail. This role ensures the timely and accurate packaging of all loans originated by our Loan Officers using effective

communication with multiple parties involved in the loan process.

• Provide

excellent customer service and drive an overall exceptional customer experience using varying forms of communication.

• Responsible for processing, managing, and acting as the primary contact of a pipeline of Home Equity loans to meet closing

deadlines and lock expiration periods.

• Maintain a progressing pipeline of 30-50 loan applications.
• Effective and

timely communication to both external customers (Clients, 3rd Parties, Vendors) as well as internal customers (Loan Officers,

Underwriters, Closers).

• Maintain and adapt to the changing mortgage guidelines.
• Appropriately set borrower

expectations for the mortgage process and establish that the processor is the main point of contact until closing.

• Holds

the responsibility to request, gather, and analyze documentation required from the borrowers, internally, and third parties for

underwriting approval.

• Handles the fillfullment of broker channel loan offerings from members.
• Adapt easily to

change and provide interdepartmental support.

• Strive to exceed productivity expectations and standards.
• Set

appropriate expectations and point of contact with realtors and other referral sources.

• Understand and request

documentation requirements for mortgage financing (tax transcripts, paystubs, tax returns, income calculation, etc.).

What You’ll

Need:​

• 2+ years of mortgage processing industry experience preferred.
• Broker fulfillment experience

is a plus.

• Ability to maintain a pipeline of 30-50 loans of mixed variety.
• Knowledge of Encompass LOS.

• Excellent oral and written communication skills.
• Works well under time constraints and a constantly changing

environment.

• Has to have a team mentality and work well as a member of a group.
• Eagerness to delight clients

throughout the process and drive overall experiences.

• Knowledge of Fannie Mae guidelines.

Compensation and Benefits​

The base pay range for this role is listed below. Final base pay offer will be determined based on

individual factors such as the candidate’s experience, skills, and location.

This role may also be eligible for a bonus and/or long term incentives. Your recruiter will provide

more information to you. All roles are eligible for competitive benefits. More information about our employee benefits can be

found in the link below.

Benefits​

To view all of our comprehensive and competitive benefits, visit our Benefits

at SoFi & Galileo ​page!

US-Based Base Compensation

$27.20—$51 USD

Compensation and Benefits​

The base pay range for this role

is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills,

and location.

To view all of our

comprehensive and competitive benefits, visit our Benefits

at SoFi ​page!

SoFi provides equal

employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including

religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and

conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over),

physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic

information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.​ The Company hires the best qualified candidate for the job, without

regard to protected characteristics.​ Pursuant to the

San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction

records.​ New York applicants: Notice of Employee Rights​ SoFi is committed to an inclusive culture. As part of this commitment,

SoFi offers reasonable accommodations to candidates

with physical or mental disabilities. If you need accommodations to participate in the job application or interview process,

please let your recruiter know or email accommodations@sofi.com.​ Due to insurance

coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.​ Internal Employees​

If you are a current employee, do not

apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.